Twitter for business

#twitterworkshop
By Andy & Sara Headworth
Today’s Workshop
What is Twitter?

Why Twitter has become
so important so quickly

Why your business
needs to take note

H...
What is Twitter?

Twitter is a free social networking and micro-blogging service that enables its
users to send and read m...
Twitter for business is not about……
•
•
•
•
•

sharing what you had for lunch today
wasting your time
about following what...
Why Twitter has become so important
so quickly
• 7 Million users
• 6,000 SME’s using every day in UK
• 47% 18-34 age group...
Twitter reached 23 million unique
users in June

according to Compete, which was a 16 percent growth compared to May.
12 Big Twitter Questions
1. Will Twitter change the way you work?
2. Will traditional marketing die?
3. Are there now new ...
12 Big Twitter Answers
1. No
2. No
3. No
4. No
5. No
6. No
7. No
8. No
9. No
10. No

11. Yes
12. Yes
“Go fishing where the fish swim”
Of key relevance to a business
considering using Twitter
Audiences aged above 25 have experienced a huge 84%
growth in Twi...
Ten reasons to use Twitter for business
1. Branding
2. Traffic
3. Networking
4. Notify customers immediately
5. Promote la...
Know your end goals before you start
Twitter is a powerful tool that can provide you access to a whole new
world!. From ne...
www.twitter.com

Here

And don’t
tick this
box!
Register your
names

Fill in the bio
AND upload a
photo

Make sure you
enter your
website URL

Use one of the
platforms:
T...
The Essentials
Tweet: an update message with a maximum length of 140
characters, visible by everyone including Google
Foll...
Cont’d

The Essentials

How to make sure you get people following you
1.
2.
3.
4.

You must have a photo (or logo) as your...
Finding Followers
1. Twittersearch .com– the primary twitter search tool
2. Twitter peoplesearch.com - Twitter searches th...
Who do YOU follow and WHY?
At the beginning…………..anyone!! 
As your numbers grow, you need to be more selective:
• Would y...
Making Twitter Manageable
Tweetdeck

Seismic
desktop
…and of course mobile phones
My Top 10 Tools for Twitter
manages the scheduling of your tweets
www.socialoomph.com

http://twitterfeed.com

feeds an RS...
Cont’d

http://bit.ly/ - this converts URL’s into short URL’s (as there is a 140
character limit in Twitter.) It also trac...
Groups on Twitter

www.tweetworks.com - The best of the bunch because it’s so quick
and easy to setup a group. Another goo...
Hashtags #
• The hashtag or #tag added to a tweet acts as way to create categories,
groups or topics for tweets that other...
Trending Topics
Top 10 Today

This is why they are a trend
Follow us on Twitter
@worthing
@sironasocialmed

01903
680048

@saraheadworth
@andyheadworth
Call us today to book one of ...
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Twitterforbusiness 090904055813-phpapp01

  1. 1. Twitter for business #twitterworkshop By Andy & Sara Headworth
  2. 2. Today’s Workshop What is Twitter? Why Twitter has become so important so quickly Why your business needs to take note How to get started Which Twitter tools and applications you should use Real life example with someone in this room……..but who?
  3. 3. What is Twitter? Twitter is a free social networking and micro-blogging service that enables its users to send and read messages known as tweets. Tweets are text-based posts of up to 140 characters displayed on the author's profile page and delivered to the author's subscribers who are known as followers. Senders can restrict delivery to those in their circle of friends or, by default, allow open access.
  4. 4. Twitter for business is not about…… • • • • • sharing what you had for lunch today wasting your time about following what all the celebrities are doing each day tweeting the daily news feed from your relevant industry tweeting endless “buy my product/service” links Twitter for business is about……. • building your brand • • • • developing your business network gaining new knowledge listening to your customers engaging
  5. 5. Why Twitter has become so important so quickly • 7 Million users • 6,000 SME’s using every day in UK • 47% 18-34 age group • 31% 35-49 age group • 21% 50plus age group • 40% US vs 60% International
  6. 6. Twitter reached 23 million unique users in June according to Compete, which was a 16 percent growth compared to May.
  7. 7. 12 Big Twitter Questions 1. Will Twitter change the way you work? 2. Will traditional marketing die? 3. Are there now new rules of business because of Twitter? 4. Is newspaper advertising dead? 5. Will your staff need to spend all their time on Twitter? 6. Are you too busy for Twitter? 7. Is Twitter just for my kids? 8. Isn’t Twitter just a fad, surely it won’t last long? 9. Will Twitter instantly bring you business? 10. Shouldn’t we wait and ‘just see what happens’ with Twitter? 11. If we start using Twitter for business, won’t people criticise us? 12. Can Twitter add value to our business?
  8. 8. 12 Big Twitter Answers 1. No 2. No 3. No 4. No 5. No 6. No 7. No 8. No 9. No 10. No 11. Yes 12. Yes
  9. 9. “Go fishing where the fish swim”
  10. 10. Of key relevance to a business considering using Twitter Audiences aged above 25 have experienced a huge 84% growth in Twitter adoption over the past 6 months 20% growth happening within the 55+ age range Isn’t this your customer / client base?
  11. 11. Ten reasons to use Twitter for business 1. Branding 2. Traffic 3. Networking 4. Notify customers immediately 5. Promote latest news 6. Find prospective corporate clients 7. Get feedback 8. Make friends with your peers 9. Track your competitors 10. SEO – your @name – inbound links – Google
  12. 12. Know your end goals before you start Twitter is a powerful tool that can provide you access to a whole new world!. From networking to participating in stimulating conversations to building your brand and having some fun , you will get more out of Twitter if you begin with a goal in mind. My goals on Twitter are: 1. 2. 3. 4. 5. 6. Expand my network, by engaging with like minded people Promote my brand (website, blog etc) Identify potential business opportunities Find new sources of knowledge (people and websites etc) Sharing expertise , knowledge and opinion Have some fun
  13. 13. www.twitter.com Here And don’t tick this box!
  14. 14. Register your names Fill in the bio AND upload a photo Make sure you enter your website URL Use one of the platforms: Tweetdeck or Seismic Desktop And remember… only140 characters
  15. 15. The Essentials Tweet: an update message with a maximum length of 140 characters, visible by everyone including Google Following: you see the tweets when people you follow update them Followers: they see your tweets when you update Twitter @replies: you reply with @username, and engage in conversation Direct Messages: if you follow each other, you can send private direct messages to each other – DM’s # hashtags: allows you to create categories, groups or topics for tweets that others can use as well
  16. 16. Cont’d The Essentials How to make sure you get people following you 1. 2. 3. 4. You must have a photo (or logo) as your image Your bio must be complete – it is searchable Understand the dynamics of Twitter – don’t sell, share Variety a) Info-tweet b) Re-Tweet (RT) c) Help Tweet d) Postman Tweet e) Smiley Tweet - entertain f) Finally the ‘you’ tweet 5. Engage with your followers 6. Don’t be afraid to disagree or comment 7. Develop a tweeting strategy 8. Keep message consistent 9. Be interesting NOT boring 10. Use other media – photos or video
  17. 17. Finding Followers 1. Twittersearch .com– the primary twitter search tool 2. Twitter peoplesearch.com - Twitter searches the “real names” people enter in their bio fields, it’s a good place to begin your search. 3. Tweepz.com -Tweepz lets you limit searches to specific parts of Twitter’s user information (like name, bio, and location), filter results by follower/following numbers, location, and other extracted terms, and greatly improves on the layout of the search results. 4. TweepSearch.com – TweepSearch lets you search by Twitter name or location, or search a specific username to get a list of all friends and followers. 4. TwitDir.com – TwitDir is another search engine 5. Twellow .com– Nearly 6 million Twitter user profiles are indexed in Twellow and placed into a huge number of categories. You can search the entire lot of profiles, or confine searches to a single category. 6. wefollow.com - It is a directory of Twitter users organised by interests. Alternatively you can of course just x-ray Twitter with Google - put into Google; site:twitter.com "add what you want to search for here"
  18. 18. Who do YOU follow and WHY? At the beginning…………..anyone!!  As your numbers grow, you need to be more selective: • Would you follow anyone, anywhere just because they followed you? • MLM, Porn, dating sites, geeks, quoters etc • Do you know what you like reading on twitter? • Your industry, promotions, gossip, news, competitors etc? • Would you follow people who keep trying to sell you something? • Would you follow someone if they had no bio, photo and didn’t engage ( @reply) • Would you be interested if all they do is sell their product/service?
  19. 19. Making Twitter Manageable Tweetdeck Seismic desktop …and of course mobile phones
  20. 20. My Top 10 Tools for Twitter manages the scheduling of your tweets www.socialoomph.com http://twitterfeed.com feeds an RSS feed into your Twitter stream. This is how you can post your blog to Twitter automatically allows you to share photographs easily on Twitter www.twitpic.com automatically find you people to follow based on keywords www.twollo.com BackTweets.com this great tool will tell you all the Re-Tweets (RT’s) on Twitter for a specific URL. Great tracking tool for your URL’s
  21. 21. Cont’d http://bit.ly/ - this converts URL’s into short URL’s (as there is a 140 character limit in Twitter.) It also tracks your tweets http://mrtweet.com/ - your Personal Networking Assistant for Twitter, helping you identify relevant followers, recommending you to other users http://Tweetbeep.com – a tool that simply informs you when anyone is talking about you on Twitter Google alerts – (not just for Twitter here) Just an awesome tool that searches Google and tells you when you are mentioned (whatever name you choose) http://hashtags.org - allows you to create and track trends, keywords, subjects or groups Sara’s Bonus http://140it.com/ - helps you get your tweets down to 140 characters!
  22. 22. Groups on Twitter www.tweetworks.com - The best of the bunch because it’s so quick and easy to setup a group. Another good option is the ability to post messages just to your group or to the group and the public Twitter timeline at the same time. Tweetdeck – create and track groups Seismic Desktop - create and track groups
  23. 23. Hashtags # • The hashtag or #tag added to a tweet acts as way to create categories, groups or topics for tweets that others can use as well. • Create a hashtag by adding a hash symbol (#) to the front of an appropriate keyword as you write your Twitter update (for example, #twitterworkshop. • Track the tagged conversations that interest you. Twitter updates that include a valid hashtag are indexed at Hashtags.org, organized by tag, and available as individual RSS feeds. This means that you don't have to be a Twitter user to follow the conversation — it's visible to anyone. • Let’s say a group of folks are attending a workshop and tweeting their notes in real time. If everyone at that workshop were asked to add something like #mkt101 to their tweets, everyone present or not can see and share all the notes in one place.
  24. 24. Trending Topics Top 10 Today This is why they are a trend
  25. 25. Follow us on Twitter @worthing @sironasocialmed 01903 680048 @saraheadworth @andyheadworth Call us today to book one of our fixed price packages to help get you started with social media
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