1. Stephanie Kenney 3404 Lesway Court #1 Louisville, KY 40220
skenney1204gmail@.com • (502)424-0319
Qualification Highlights
• Proficient using technology; Familiar with Windows, Word, PowerPoint, E-mail, and the Internet.
• Ability to multitask while paying attention to detail.
• Clear, concise communication skills in conjunction with organizational skills.
• Works well as a team member or independently.
• Determined, hard working and a fast learner.
• Ability to mediate, problem solve, and meet the needs of customers.
• Rewarded by promotions and training in all aspects of work.
Employment History
UPS Louisville, KY 2014(Seasonal)
Air Handler
• Scan, sort, and load packages into container in a timely manner for safe air travel.
• Inspect packages for proper labels, damage, and hazardous materials.
BD’s Mongolian Grill Louisville, KY 2012-2014
Server
• Received food and beverage orders, advised on daily specials, and delivered food and drinks.
• Verified the accuracy of charges, delivered customer checks, and ensured prompt processing of
transactions.
• Provide quick, efficient and friendly service to customers.
PCA Corrections Pharmacy Louisville, KY 2004-2010
Medical Records Clerk 2008-2010
• Responsible for checking medication orders, entering all other physicians’ orders according to
facilities specifications, and printing monthly records for ten nursing facilities.
• Gathered forms and set up delivery to facilities at their request.
• Worked with nurses, doctors and pharmacists to ensure proper patient care and safety regarding
medications.
Triage Technician 2007-2008
• Answered multiple phone lines, directed to appropriate department/person.
• Wrote up new admissions to out of state facilities and faxed to sister pharmacies to be filled
• Called and set up delivery for medications from sister pharmacy to out of state facilities needed.
• Sorted all incoming faxes to proper departments queue or person electronically.
• Other duties as assigned by pharmacist.
Billing Coordinator 2004-2007
• Billed 3rd party/Medicaid electronic insurance claims.
• Contacted insurance companies for patients’ coverage dates, billing information, and resolved unpaid
claims.
• Generated, printed and mailed monthly statements. Posted payments to patient accounts. Answered
and resolved patient billing inquires. Called on collections for outstanding accounts.
• Worked rejected claims for reimbursement. Contacted physicians regarding medications not covered
and options for patients.

2. National City Bank Louisville, KY 2003 to 2004
Customer Service Representative
• Operated a full-service teller window providing effective and efficient customer service.
• Participated in the origination of new client accounts.
• Performed assigned duties and covered other positions on a relief basis
• Processed deposits, cashed checks, and balanced cash drawer.
• Resolved problems with customer accounts.
Stephen's Drugs Louisville, KY 1999 to 2003
Office Manager 2002-2003
• Prepared monthly statements, sales and use tax, and store supply orders.
• Entered AR and AP invoices as well as handled daily cash deposit.
• Billed workman’s compensation claims and called on outstanding accounts.
• Created new and more efficient filing system for office to streamline office procedures.
Assistant Manager 2001-2002
• Ensured efficient operation of all stockroom and back stock areas.
• Prepared, ordered, and shipped medical supply orders, as well as maintained inventory control for
store. Reduced stock and daily order costs.
• Dealt effectively with unsatisfied customers to resolve any problems and maintain customer base.
• Open and closed store, received and checked wholesale drug and retail daily store orders.
Pharmacy Technician 1999-2000
• Answered multiple phone lines, filled prescriptions, assisted customers, contacted doctors’ offices for
refills, and billed insurance.
• Assisted the pharmacist with any other duties as assigned.
• Balanced cash drawer daily.
• Performed and maintained inventory counts.
Education
Sullivan College of Business Louisville, Ky 2002-2004
Completed 34 credits in business and accounting related courses. 2014-Present
GPA: 3.4
Jefferson Community College Louisville, Ky 1998-2001
Completed 28 credits in business administration and related courses.
GPA: 3.4
Assumption Catholic High School, Louisville, KY 1994-1998
H.S. Diploma, GPA: 3.8, Member of Beta Club. Red Cross AIDS Educator