Introducing thewelcome.kit  The Key to Successfully Hosting an  International Business Delegation
So much can go wrongwhen hosting aninternational businessdelegation…
What‘s wrongwhen… … your guest     considersMunich to be a      poor citybecause of itsold town hall?
What do you dowhen… … your guest     asks for a  prostitute in the middle of    the night?
Culture has an influence…… on whetherwe feelwelcomed ornot.
Culture influences…… what is”right“ foodand what is”good” food.
Culture influences…  … the way     we think      about a   successfulbusiness trip.
… and a lot more.
So it‘s a good idea…            … to keep cultural           differences in mind              when hosting an             ...
There is help…                   … a simple                        tool to                   consider all                 ...
The welcome.kit
Example: Arabia
And that‘s how it works.You need…
1.   Knowledge about the     relevant cultures…
Cultural Categories           1. Personal Acquaintance2. Cultural Standards and Dimensions  3. Religion                4. ...
Puzzle pieces of2.   the travel program for a     delegation…
Puzzle Piecesa. Planning Process                        b. Program and Schedulec. Accomodation                        d. M...
Now just put together thecultural categories and thepuzzle pieces and you have…           … the welcome.kit
Let‘s try a second expample.Shall we?
Example: China
Example: ChinaUse the welcome kit and you will see for yourselfthat for your Chinese business partners…                   ...
Some Basic Rules1.   In order to use this tool knowledge about cultural standards and     dimensions is needed.2.   Always...
Now you have the key tosuccessfully hosting aninternational businessdelegation
You want to talk about this?                                        And maybe enjoy                                       ...
Sources:Slide 1: ©Gerd Altmann pixelioSlide 3: Wikipedia, Neues Rathaus MünchenSlide 4: Wikipedia, Schloss NeuhardenbergSl...
Upcoming SlideShare
Loading in …5
×

Successfully hosting an international business delegation

733 views
600 views

Published on

A tool to successfully deal with international guests

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
733
On SlideShare
0
From Embeds
0
Number of Embeds
12
Actions
Shares
0
Downloads
4
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Successfully hosting an international business delegation

  1. 1. Introducing thewelcome.kit The Key to Successfully Hosting an International Business Delegation
  2. 2. So much can go wrongwhen hosting aninternational businessdelegation…
  3. 3. What‘s wrongwhen… … your guest considersMunich to be a poor citybecause of itsold town hall?
  4. 4. What do you dowhen… … your guest asks for a prostitute in the middle of the night?
  5. 5. Culture has an influence…… on whetherwe feelwelcomed ornot.
  6. 6. Culture influences…… what is”right“ foodand what is”good” food.
  7. 7. Culture influences… … the way we think about a successfulbusiness trip.
  8. 8. … and a lot more.
  9. 9. So it‘s a good idea… … to keep cultural differences in mind when hosting an international business delegation.
  10. 10. There is help… … a simple tool to consider all relevant aspects to make your guests happy.
  11. 11. The welcome.kit
  12. 12. Example: Arabia
  13. 13. And that‘s how it works.You need…
  14. 14. 1. Knowledge about the relevant cultures…
  15. 15. Cultural Categories 1. Personal Acquaintance2. Cultural Standards and Dimensions 3. Religion 4. Etiquette
  16. 16. Puzzle pieces of2. the travel program for a delegation…
  17. 17. Puzzle Piecesa. Planning Process b. Program and Schedulec. Accomodation d. Meals and Beaveragese. Social Program f. Degree of care neededg. Gifts and Presents
  18. 18. Now just put together thecultural categories and thepuzzle pieces and you have… … the welcome.kit
  19. 19. Let‘s try a second expample.Shall we?
  20. 20. Example: China
  21. 21. Example: ChinaUse the welcome kit and you will see for yourselfthat for your Chinese business partners… … this accommodation is a better choice… … than this.
  22. 22. Some Basic Rules1. In order to use this tool knowledge about cultural standards and dimensions is needed.2. Always put “Personal Acquaintance” first. It outrules categories like dimensions or religion.3. Do not forget to give all relevant information to colleagues who as well have do deal with your guests.4. Remember: it has always to do with comparing two cultures. This presentation is written from a German point of view. It might not apply for other cultural combinations.
  23. 23. Now you have the key tosuccessfully hosting aninternational businessdelegation
  24. 24. You want to talk about this? And maybe enjoy a nice cup of coffee?Steffen Henkelsteffen.henkel@change-project.dehttp://www.crossculture-academy.comhttps://www.facebook.com/crossculture.academyhttp://twitter.com/cp_academyhttp://www.xing.com/profile/Steffen_Henkelhttp://www.slideshare.net/SteffenHGoogle+ -> Steffen Henkel
  25. 25. Sources:Slide 1: ©Gerd Altmann pixelioSlide 3: Wikipedia, Neues Rathaus MünchenSlide 4: Wikipedia, Schloss NeuhardenbergSlide 6: ©birgitH pixelioSlide 10: ©S. Hofschlaeger pixelioSlides 11+12: ©Bernd Boscolo pixelioSlides 19+20: Wikipedia, Schlosshotel Kronberg + Wikipedia, Royal Hotel MünchenOther pictures are purchased at http://www.veer.com

×