Dissecting the Top 7 Trends Impacting HCM

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Watch the recording of the webinar here: http://www.youtube.com/watch?v=XtCU-4hyIbs

And download the white paper here: http://ar.gy/stateofhcm

We packed a ton of information into our Future of HCM white paper. We could’ve written a book, but we wanted you to actually read it. But now we’ve heard you loud and clear: You want more. More about HCM trends, more about the research, and more about what you can do to tackle these trends head-on as an HR technology provider.

What you'll learn:

— What research supports the trends impacting the future of HR
— How solution categories are shifting due to larger tech trends
— Why you should be proactive in facing these changes

Published in: Business, Technology
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Dissecting the Top 7 Trends Impacting HCM

  1. 1. DISSECTING THE TOP 7 TRENDS IMPACTING HCMThe Starr Conspiracy and Brandon Hall Group
  2. 2. HOUSEKEEPING 60 minutes #HCMtrends @StarrConspiracy @BrandonHallGrp
  3. 3. PRESENTERS LANCE HAUN Editor The Starr Conspiracy MICHAEL ROCHELLE Chief Strategy Officer Brandon Hall Group #HCMtrends
  4. 4. It's an exciting time to be in the HCM market. Know the minds of your buyers to position your brand competitively. #HCMtrends
  5. 5. TREND No. 1 Legacy HCM systems and their uncertain certain future #HCMtrends
  6. 6. Why are organizations still hesitant to abandon or upgrade their HCM systems now? The cost on the balance sheet is low They've built systems around it There's familiarity with it LEGACY HCM SYSTEMS AND THEIR UNCERTAIN CERTAIN FUTURE #HCMtrends
  7. 7. "WE'RE NOT IN A POSITION TO TAKE ON THE COSTS AND PAIN OF TRANSITION NOW." #HCMtrends
  8. 8. 1. Cloud migration 2. Integration solutions 3. Data harvesting and standardization 4. Specialized functionality 5. Incentives to upgrade WHAT ARE HCM SYSTEMS BUYERS LOOKING FOR? #HCMtrends
  9. 9. Consulting Education Finance Government Healthcare Other NO RESPONSE PLAN TO CONSOLIDATE TO A SINGLE HR SYSTEM PLAN TO CONSOLIDATE TO 2-3 INTEGRATED PLATFORMS PLAN TO PURCHASE BEST-IN-BREED HR TECH NO STRATEGY OR PLAN WHAT IS YOUR CURRENT APPROACH TO HR TECHNOLOGY PURCHASES? #HCMtrendsBrandon Hall Group. Employee Development and Performance Survey. 2012.
  10. 10. IMPACT OF SYSTEM DECISIONS #HCMtrendsBrandon Hall Group. Employee Development and Performance Survey. 2012. 58% of organizations with no succession or career planning tools have more than half of their KPIs moving in the negative direction, engagement scores moving in the negative direction, and voluntary turnover going up. Manual approaches don’t trend with worse or better KPIs — but organizations with manual tools have a wider range of KPI directions — where an integrated system is more consistently associated with higher KPIs.
  11. 11. KPIs THAT ARE CONSISTENTLY TRENDING UP ARE ALIGNED WITH THESE FEATURES: #HCMtrendsBrandon Hall Group. Employee Development and Performance Survey. 2012. 59% Tools to help managers identify development needs and strengths 56% Tools to help employees identify development needs and strengths 35% Links to objective assessment tools 34% Coaches and mentors 32% Step-by-step guide for employees on OTJ activities 30% Step-by-step guides for managers on helping employees with OTJ 50% Formal training links 39% Employee progress reports 37% OTJ completion tracking
  12. 12. TREND No. 2 HR technology pain points that every HCM provider has a stake in fixing #HCMtrends
  13. 13. NEARLY 50% OF ORGANIZATIONS ARE NOT SATISFIED WITH THEIR CURRENT LEARNING/TALENT/HR TECHNOLOGY. #HCMtrends
  14. 14. EASY STEPS YOU CAN TAKE TO AVOID DISSATISFIED HR BUYERS: #HCMtrends No. 1 Help HR develop a list of critical system requirements based on stakeholder needs
  15. 15. EASY STEPS YOU CAN TAKE TO AVOID DISSATISFIED HR BUYERS: #HCMtrends No. 2 Ask HR to develop use cases to help you understand what is most important
  16. 16. EASY STEPS YOU CAN TAKE TO AVOID DISSATISFIED HR BUYERS: #HCMtrends No. 3 Set up test systems
  17. 17. WHY DO YOU WANT TO REPLACE YOUR CURRENT LEARNING MANAGEMENT SYSTEM? #HCMtrendsBrandon Hall Group. LMS Trends Survey. 2012. 26.7% Platform lacks reporting features we need 24.1% System is difficult to use 19.8% Poor support from vendor 25.9% System appears outdated
  18. 18. WHAT ARE YOUR MOST IMPORTANT CRITERIA FOR A NEW LEARNING MANAGEMENT SYSTEM? #HCMtrendsBrandon Hall Group. LMS Trends Survey. 2012. 40.1% Reporting features 27.9% Ease of use 16.3% Cost 32.7% Integration with enterprise software
  19. 19. TREND No. 3 The rise of contextual computing #HCMtrends
  20. 20. THE FUTURE IS BIGGER THAN BIG DATA AND MOBILE — IT'S CONTEXTUAL COMPUTING. #HCMtrends
  21. 21. It's not just about you and your products anymore It's about enabling your users It's about more than "the system" WHAT DOES CONTEXTUAL COMPUTING MEAN FOR YOU? #HCMtrends
  22. 22. Computers monitoring production capability automatically text or email when capacity demands more workers Your computer or tablet pulls up files and tasks based on who’s attending the meeting you’re in Your phone automatically forwards your phone calls if you accidentally leave it at the office FUTURE-STATE EXAMPLES OF CONTEXTUAL COMPUTING: #HCMtrends
  23. 23. TREND No. 4 Rethinking performance management systems (again ...) #HCMtrends
  24. 24. #HCMtrends More than 70% of organizations said they had some form of technology in place to handle performance management processes ... Yet less than 50% of those same organizations felt performance management feedback was highly effective.
  25. 25. #HCMtrends WHY DO ORGANIZATIONS CONTINUE TO CHASE THE HOLY GRAIL OF PERFORMANCE MANAGEMENT WHILE THE PROCESS AND TOOLS CONTINUE TO BE SOME OF THE MOST-HATED HR OUTPUTS OF ALL TIME?
  26. 26. HOW ARE INDIVIDUAL DEVELOPMENT PLANS MANAGED IN YOUR ORGANIZATION? #HCMtrendsBrandon Hall Group. Employee Development and Performance Survey. 2012. 10.9% As part of a stand-alone automated LMS 14.3% We have no tools or processes 33.2% Manually, with paper-based tools 18.0% As part of an integrated talent management system 6.5% Other 17.1% As part of a stand-alone automated performance management system
  27. 27. 1. Real-time performance tracking 2. Fluid goal-alignment tools 3. Incentives for feedback 4. Changing perceptions of performance WHAT WILL TOMORROW'S PERFORMANCE MANAGEMENT SYSTEMS NEED? #HCMtrends
  28. 28. TREND No. 5 Provocative, forward-thinking solutions for the talent shortage #HCMtrends
  29. 29. #HCMtrends THERE’S NO TALENT SHORTAGE. There's a shortage of talent with specific skills to meet specific business needs.
  30. 30. 1. Employee referral programs 2. Earlier college recruiting 3. Increased internships 4. Talent retention 5. Acqui-hiring 6. Social and mobile recruiting 7. A focus on aptitude VENDORS CAN HELP HR FIGHT BACK BY UNDERSTANDING THESE STRATEGIES: #HCMtrends
  31. 31. #HCMtrends SOLUTIONS ARE THE REAL SCARCITY. How can you attract, retain, and get the most from your best employees? 2 of those 3 have nothing to do with recruiting.
  32. 32. TREND No. 6 The rise of next-generation talent acquisition tools #HCMtrends
  33. 33. TALENT ACQUISITION HAS DRIVEN INNOVATION IN THE HCM SPACE FOR TWO DECADES. #HCMtrends
  34. 34. 1. Sourcing 2.0 2. New assessment approaches 3. Mobile-enabled recruiting HERE'S WHAT TALENT ACQUISITION PROVIDERS DID RIGHT: #HCMtrends
  35. 35. Passive capture of skills and experience Predictive capabilities that allow proactive recruiting Features that go beyond assessment and interview selection methodologies TALENT ACQUISITION PROVIDERS ARE ADDING AND IMPROVING: #HCMtrends
  36. 36. TREND No. 7 The consumerification of HR technology #HCMtrends
  37. 37. THE SUCCESS OF EMPLOYEE-FACING TOOLS IS HEAVILY DEPENDENT ON AN ACTIVE AND ENGAGED WORKFORCE. #HCMtrends
  38. 38. 1. Recruit champions 2. Reward desired behaviors 3. Promote best practices HOW TO DRIVE CUSTOMER ADOPTION AND USER ENGAGEMENT: #HCMtrends
  39. 39. #HCMtrends WHY? At some point, the employee user’s power and influence over whether a piece of technology stays or goes is going to be more powerful than the person with the actual purchasing power.
  40. 40. WHAT'S NEXT? #HCMtrends
  41. 41. AR.GY/STATEOFHCM #HCMtrends THE FUTURE OF HCM WHITE PAPER
  42. 42. QUESTIONS? #HCMtrends
  43. 43. GET IN TOUCH THE STARR CONSPIRACY thestarrconspiracy.com BRANDON HALL GROUP brandonhall.com #HCMtrends
  44. 44. THANK YOU #HCMtrends

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