Online Registration User Guide - StadiumRoar
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Online Registration User Guide - StadiumRoar

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Online Registration User Guide - StadiumRoar Online Registration User Guide - StadiumRoar Presentation Transcript

  • Online Registration
    User Guide
    Everything you need to know about using StadiumRoar Online Registration
  • Table of Contents
    Part 1: Getting Your Registration Website…………………………………………………….3
    Part 2: Accepting Payments Online……………………………………………………………...9
    Part 3: Entering Your Programs…………………………………………………………………...26
    Part 4: Having People Register for Your Programs……………………………………....38
    Part 5: Seeing Who Registered…………………………………………………………………….52
    Part 6: Viewing Payments and Withdrawing Money……………………………………59
    Part 7: PayPal Transaction Fees……………………………………………………………………68
    Part 8: The Go Paperless Fund…………………………………………………………………….72
    2
  • 3
    Part 1
    Getting Your Registration Website
  • START: Enter your email address at StadiumRoar.com and click “SIGN UP”
    4
  • Enter your name and password, check the two boxes and click “GO TO MY PAGE!”
    Choose a password that you can easily remember and be sure to jot it down.
    5
  • Click “CREATE ORGANIZATION SITE”
    6
  • Enter the name of your organization and your title. Try to keep the organization name short. Your URL will look like this: www.stadiumroar.com/YOURORGANIZATIONNAME
    7
  • Click “OK”
    8
  • 9
    Part 2
    Accepting Payments Online
  • Login: Visit http://www.stadiumroar.com and enter your email address and password
    10
  • Visit Your Site: Click on your site’s link to enter your site as an “Admin”
    11
  • Get Started: Click the “REGISTRATION” button
    12
  • Link a PayPal Account: Click “UPDATE” on the Online Registration Main Menu to link a PayPal account to your StadiumRoar website so you can start securely collecting registration fees online.
    13
  • Already have a PayPal account?
    If so, simply enter the email address for your account into this box and click UPDATE. That’s it! As people register and pay online, money will instantly be deposited into your account.
    14
    Don’t have a PayPal account?
    No problem! You can get a free one in just a few moments. Follow the simple steps on the next few slides to learn how.
  • START Visit PayPal.com
    Open the “Business” tab at the top of the page
    15
  • Click Products & Services to view the drop down menu. Click Website Payments Standard in the drop down menu.
    16
  • Click the SIGN UP button
    Click Create New Account
    17
  • Under “Choose a business type”, select the type that best fits your organization; it is OK if your organization is not a perfect match to any options; pick the one that works best.
    Fill out the fields with your personal information.
    18
  • Don’t be alarmed by fields that don’t quite fit your department. Enter info to the best of your ability. If you can’t find the right selection in a drop down, choose to the best of your ability.
    Once you’ve filled in all fields, click “Agree and Continue” and you’re almost done!
    19
  • Congratulations! You’ve signed up for PayPal and you’re that much closer to collecting payment on StadiumRoar. The next step is to check your email to confirm your PayPal email address.
    Check your e-mail and open the email from service@paypal.com. In the body of the email you’ll see a link that says “activate”; click it. This will take you back to PayPal to enter your password.
    Enter your password
    and click “LOGIN”.
    20
  • YOU’RE DONE!!!
    You will be taken to PayPal’s “My Account” tab where you can customize your PayPal account if you wish. You do NOT need to further customize your account to use StadiumRoar’s online registration software. Once you have your account, you are ready.
    21
    Everything on this page is NOT required in order for you to start collecting payments with StadiumRoar
  • 22
    Link Your PayPal Account: Once you have a PayPal account, enter the email address of your account and click “UPDATE”
  • Confirmation: You will see “Record update successfully” if you’ve inputted a valid account e-mail address. Click “OK” and then “BACK”.
    23
  • Editing Your Linked Account
    24
    If you choose, you can remove or change the PayPal account you have linked to your StadiumRoar website. To do so, click the blue UPDATE link on your Online Registration Main Menu, edit the email address and click the green UPDATE button to save.
  • Just You Need a PayPal Account
    25
    You need to create a PayPal account in order to accept payments online through StadiumRoar
    However, the people registering for your programs and sending you money do NOT need a PayPal account; they can simply pay you online with credit cards and money will be deposited into your PayPal account
    YOU
    REGISTRANTS
  • 26
    Part 3
    Entering Your Programs
  • Login: Visit http://www.stadiumroar.com and enter your email address and password
    27
  • Visit Your Site: Click on your site’s link to enter your site as an “Admin”
    28
  • Get Started: Click the “REGISTRATION” button
    29
  • Enter Programs: Click “ENTER PROGRAMS” to enter the programs you would like people to register for online. These can be any type of a program or event you want; leagues, tournaments, camps, etc.
    30
  • Add Program Info
    31
    For each program, add a season name and program name
    You have the option to add required documents as well (waivers, codes of conduct, etc) that we’ll make sure people download and read while registering
    Finally, if you want to accept registration fees for a program, add the dollar values for “per person” and “per team” rates
  • Person Fees vs. Team Fees
    32
    Person Fee is the fee an individual person needs to pay in order sign up for a program
    This is very useful for programs such as camps where individuals sign up
    Team Fee is the fee a coach needs to pay in order to sign an entire team up for a program
    This is very useful for programs such as leagues or tournaments where whole teams sign up in one step
  • Saving Programs
    33
    When you’re done adding a program, you’ll see two buttons at the bottom of the page…
    If you click the Save Program & Create Another button, the program will save and a fresh “Enter Program” form will appear, letting you immediately add a second program.
    If you click the Save & Finish button, the program will be saved and you will exit the “Enter Programs” area and return to the Main Menu
  • Entering Program Descriptions
    34
    You may want to enter descriptions of your programs, which people can read prior to registering.
    For instance, you may want to include information such as registration start and close dates, program manager contact info and links to program websites.
    The best place to do this is in the Programs section of your StadiumRoar Website
  • Click the Programs Button
    35
    Click the Programs button to enter program descriptions. People can view and print these descriptions once they are on your site.
    This is a great place to educate people about the different programs you offer.
  • Easily Add Program Descriptions
    36
    Click the add icon to enter a program and its information
  • Programs Section vs. Registration Section
    37
    The Programs section and Registration section are NOT linked. Information added in each is completely separate. It is OK if the program names from both sections don’t exactly match each other.
  • 38
    Part 4
    Having People Register for Your Programs
  • Admin View vs. Public View
    39
    ADMIN
    PUBLIC
    When you log into your site as an admin, you have a different view than people who visit your site in the public view; your “Registration” section contains a gray REGISTRATION button that brings you to the admin part of the Registration section.
    When people visit your site in the public view, they will see a blue REGISTER button in the “Registration” section; if they click this button, they can sign up for your programs.
  • 40
    The first thing you need to do in order to get people to register for your programs on your website is to spread your StadiumRoar website’s public link to them
    www.stadiumroar.com/yoursitename
    People simply need to visit this link from any computer. That’s it.
  • 41
    We suggest you include a short message to people along with your link…
    To register for programs, visit this link and click the blue REGISTER button
    www.stadiumroar.com/yoursitename
  • 42
    There are various ways you can easily spread your link and message to people; here are some suggestions…
    Other Sites
    Have your link added on other sites related to your organization; town sites, school sites, association sites, etc
    Email
    Email your link to people who will be registering
    Forms
    Add your link at the bottom of any printed forms your organization uses
    Social Media
    Post your link on social media sites
    Signature
    Add your link at the bottom of your outgoing email signature
  • 43
    The Registration Process
    STEP 1: People click the REGISTER button
    STEP 2: People select if they want to sign up a “Person” or a whole “Team”
    STEP 3: People fill out an Online Registration Form
  • 44
    Complete List of Fields on the “Sign Up a Person” Form
    Note***There is an additional area at the bottom of this tab for an "emergency contact", just in case a participant's father or mother is not the emergency contact person
  • 45
    Complete List of Fields on the “Sign Up a Team” Form
  • 46
    Program Selection
    Once all fields are filled out, people see a list of all your programs and can select the ones they want to register for
  • 47
    Legal Disclaimer
    At the bottom of the Online Registration Form, we include a standard legal disclaimer for sports-and-recreation programs, which limits your liability as an organization running programs; people must agree to this in order to register
    If you have your own legal disclaimer you would like people to agree to, we recommend you type it into a document and include it as one of your “required forms” when you enter programs
  • 48
    Forms and Fees
    Finally, people are then shown a list of any required forms you added to the selected programs; they can download and read them directly from this screen
    They are also shown any program fees you included and are given the option to “Check out with PayPal”
  • 49
    Paying Fees with Credit Cards
    If people have fees to pay you, they can securely pay them with credit cards (Visa, American Express, etc) on a secure PayPal page
  • 50
    Confirmation
    Once people complete registration, they will be given a confirmation message for their records
  • Just You Need a PayPal Account
    51
    You need to create a PayPal account in order to accept payments online through StadiumRoar
    However, the people registering for your programs and sending you money do NOT need a PayPal account; they can simply pay you online with credit cards and money will be deposited into your PayPal account
    YOU
    REGISTRANTS
  • 52
    Part 5
    Seeing Who Registered
  • Login: Visit http://www.stadiumroar.com and enter your email address and password
    53
  • Visit Your Site: Click on your site’s link to enter your site as an “Admin”
    54
  • Get Started: Click the “REGISTRATION” button
    55
  • Click “VIEW PARTICIPANTS” to see who has signed up for your programs
    56
  • Select a Program: Click a program name to see who signed up
    57
  • 58
    View People and Teams: For each program, you can view a complete list of all “People” and “Teams” who have signed up, and see all submitted information in an alphabetical chart
    View Count: You can also view a count of all people and teams who’ve signed up
  • 59
    Part 6
    Viewing Payments and Withdrawing Money
  • Login: Visit http://www.stadiumroar.com and enter your email address and password
    60
  • Visit Your Site: Click on your site’s link to enter your site as an “Admin”
    61
  • Get Started: Click the “REGISTRATION” button
    62
  • Click “VIEW PAYMENT RECORDS” to see who has paid online for your programs
    63
  • 64
    Click a program and then click “People” to see all of the people who paid or “Teams” to see all of the teams who paid
  • 65
    See who attempted to pay online
    See the date and time the transaction was attempted
    See if the transaction was successfully completed
  • Withdrawing Money
    66
    To withdraw money, visit PayPal.com and log into the account you linked your StadiumRoar website to
  • 67
    Once you’re logged in, click the “Withdraw” tab and select a way to withdraw your money
  • 68
    Part 7
    PayPal Transaction Fees
  • People are charged a small fee when they pay you
    69
    When people pay you online through PayPal, they are charged a very small convenience fee
    You never have to worry about absorbing these fees; they are automatically added on top of the program cost you are charging
    For instance, if you set a $100 cost for a program, you will receive $100 from each registrant; people will be charged slightly over $100 to account for the fee
    Paying online is very convenient. People feel the fee is worth the added convenience. That’s why PayPal has grown to be so popular.
  • Breakdown of fees
    70
    On each transaction, PayPal takes a 2.9% + 30 cents convenience fee
    StadiumRoar keeps an additional 1%, which is used to maintain your software and pay out donations to sports-and-recreation programs (see the Go Paperless Fund section to learn more about these donations)
    No fee is ever taken from you, but rather, the people registering
  • Refunds
    71
    If someone suggests a refund from you, feel free to pay them however you would like. You are in no way required to send refunds through PayPal. You can write a check, provide cash, etc.
  • 72
    Part 8
    The Go Paperless Fund
  • The Go Paperless Fund
    The Go Paperless Fund is a program that rewards sports-and-recreation organizations for using online registration instead of paper registration; paper registration is harmful for the environment and StadiumRoar has taken a stand against it.
    StadiumRoar donates half of all profits generated by your organization back to your organization at the end of the season. It’s our way of saying thank you for helping the environment.
    73
  • How Donations Work
    74
  • Apply
    75
    To apply for a donation, visit the official Go Paperless Fund website at www.gopaperlessfund.com
    You can begin using your free online registration software right away, even if you have not applied yet or finalized your donation application; any registrations you perform prior to sending in your application will still count toward your end-of-the-season donation
  • Questions?
    76
    Contact us at any time
    908 591 5448
    contact@stadiumroar.com