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Branding Made Easy
 

Branding Made Easy

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“A ‘brand’ is not a thing, a product, a company or an organization. A brand does not exist in the physical world – it is a mental construct. A brand can best be described as the sum total of ...

“A ‘brand’ is not a thing, a product, a company or an organization. A brand does not exist in the physical world – it is a mental construct. A brand can best be described as the sum total of all human experiences, perceptions and feelings about a particular thing, product or organization. Brands exist in the consciousness – of individuals and of the public.” – James R. Gregory, “Leveraging the Corporate Brand”

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    Branding Made Easy Branding Made Easy Presentation Transcript

    • Branding Made Easy By Stacy C. Noland December 21, 2013
    • What is branding? Branding defined. The language of branding. Brand: the sum of all of the characteristics, both tangible and intangible, that make your organization, service, or product unique. Building a brand.
    • What is branding? Branding defined. The language of branding. Brand: the sum of all of the characteristics, both tangible and intangible, that make your organization, service, or product unique. Building a brand.
    • What is branding? Branding defined. The language of branding. How others have defined brand… Building a brand.
    • What is branding? “A ‘brand’ is not a thing, a product, a company or an organization. A brand does not exist in the physical world – it is a mental construct. A brand can best be described as the sum total of all human experiences, perceptions and feelings about a particular thing, product or organization. Brands exist in the consciousness – of individuals and of the public.” – James R. Gregory, “Leveraging the Corporate Brand” Building a brand.
    • What is branding? “A brand is not an icon, a slogan, or a mission statement. It is a promise – a promise your company can keep…This is the promise you make and keep in every marketing activity, every action, every corporate decision, every customer interaction.” – Kristin Zhivago, “Business Marketing” Building a brand.
    • What is branding? “We define a brand as a trademark, which to consumers represents a particular and appealing set of values and attributes. It’s much more than a product. Products are made in a factory. A product becomes a brand only when it stands for a host of tangible, intangible and psychological factors. A key point to remember is that brands are not created by the manufacturer. They exist only in the eye of the beholder, the customer.” – Charles Brymer, CEO of Interbrand Schecter Building a brand.
    • What is branding? “A brand is more than just advertising and marketing. It is nothing less than everything anyone thinks when they see your logo or hear your name.” – David F. D’Alessandro, CEO of John Hancock and author of “Brand Warfare: 10 Rules for Building the Killer Brand” Building a brand.
    • What is branding? Branding defined. The language of branding. Brand Equity: a measure of the total value of a brand. Building a brand.
    • What is branding? Branding defined. The language of branding. Branding: the process of developing a brand or brand identity. Building a brand.
    • What is branding? Branding defined. The language of branding. How others have defined branding… Building a brand.
    • What is branding? Branding defined. The language of branding. Brand Identity: the physical, outward manifestation of a brand. Building a brand.
    • What is branding? “Branding is a long-term process that is frequently confused with corporate identity and with name recognition. Successful organizations spend years developing and maintaining their brands. Whether the company is Coca-Cola or a community health system, the principles are the same.” – Nancy J. Hicks, Hill & Knowlton, Washington D.C. Building a brand.
    • What is branding? “Branding consists of the tactics used to deliver a brand’s distinction, and brand development is the discovery process used to find that distinction. Branding tactics are the consistent use of color, graphics and spokespeople used to communicate a brand’s distinction. But please don’t think that colors, graphics or spokespeople are the distinction. Those could change with the next campaign.” – Jim Hughes, branding expert and President of The Idea House Building a brand.
    • What is branding? Branding defined. The language of branding. Don’t confuse marketing for branding: you must have a strong brand proposition and promise – no amount of marketing will attract and retain customers. Building a brand.
    • Why branding is important. Benefits of brand development. Building a brand.
    • Why branding is important. Benefits of brand development. 1. Establishes awareness. Building a brand.
    • Why branding is important. Benefits of brand development. 1. Establishes awareness. 2. Improves image and perception of value. Building a brand.
    • Why branding is important. Benefits of brand development. 1. Establishes awareness. 2. Improves image and perception of value. 3. Creates preference for your product/service. Building a brand.
    • Why branding is important. Benefits of brand development. 1. Establishes awareness. 2. Improves image and perception of value. 3. Creates preference for your product/service. 4. Increases participation and market share. Building a brand.
    • Why branding is important. Benefits of brand development. 1. Establishes awareness. 2. Improves image and perception of value. 3. Creates preference for your product/service. 4. Increases participation and market share. 5. Builds public perception & customer loyalty. Building a brand.
    • Why branding is important. Benefits of brand development. 1. Establishes awareness. 2. Improves image and perception of value. 3. Creates preference for your product/service. 4. Increases participation and market share. 5. Builds public perception & customer loyalty. 6. Leads to increased revenue. Building a brand.
    • Why branding is important. Benefits of brand development. Building brand equity. Building a brand.
    • Why branding is important. Benefits of brand development. Building brand equity. Building a brand.
    • Why branding is important. Benefits of brand development. Building brand equity. Building a brand.
    • Why branding is important. Benefits of brand development. Building brand equity. Building a brand.
    • Why branding is important. Benefits of brand development. Building brand equity. Building a brand.
    • Why branding is important. Benefits of brand development. Building brand equity. Building a brand.
    • Why branding is important. Examples of successful brands. Building a brand.
    • Why branding is important. Examples of successful brands. Building a brand.
    • Why branding is important. Examples of successful brands. Building a brand.
    • Why branding is important. Examples of successful brands. Building a brand.
    • Why branding is important. Examples of successful brands. Building a brand.
    • Why branding is important. Examples of successful brands. Building a brand.
    • Why branding is important. Examples of successful brands. Building a brand.
    • Why branding is important. Examples of successful brands. Building a brand.
    • Why branding is important. Examples of successful brands. Building a brand.
    • Why branding is important. Examples of successful brands. Building a brand.
    • How to build your brand.
    • How to build your brand. Four key components for success. Building a brand.
    • How to build your brand. Four key components for success. 1. Differentiation: communication of your essence and uniqueness. Building a brand.
    • How to build your brand. Four key components for success. 1. Differentiation: communication of your essence and uniqueness. 2. Relevance: meaningfulness to your target market. Building a brand.
    • How to build your brand. Four key components for success. 1. Differentiation: communication of your essence and uniqueness. 2. Relevance: meaningfulness to your target market. 3. Esteem: the respect of your target market. Building a brand.
    • How to build your brand. Four key components for success. 1. Differentiation: communication of your essence and uniqueness. 2. Relevance: meaningfulness to your target market. 3. Esteem: the respect of your target market. 4. Knowledge: target market’s experience with your brand. Building a brand.
    • How to build your brand. It could be said that Differentiation and Relevance form the foundation of brand building. Successful implementation of these two elements can help launch newer brands whose Esteem and Knowledge have not yet been developed. Building a brand.
    • How to build your brand. Five branding axioms. Building a brand.
    • How to build your brand. Five branding axioms. 1. Differentiate or Else. Building a brand.
    • How to build your brand. Five branding axioms. 1. Differentiate or Else. 2. Consider all Opportunities. Building a brand.
    • How to build your brand. Five branding axioms. 1. Differentiate or Else. 2. Consider all Opportunities. 3. Keep it Simple. Building a brand.
    • How to build your brand. Five branding axioms. 1. Differentiate or Else. 2. Consider all Opportunities. 3. Keep it Simple. 4. Speak with One Voice. Building a brand.
    • How to build your brand. Five branding axioms. 1. Differentiate or Else. 2. Consider all Opportunities. 3. Keep it Simple. 4. Speak with One Voice. 5. Be Willing to Change. Building a brand.
    • How to build your brand. Brand from the inside out. Building a brand.
    • How to build your brand. Brand from the inside out. 1. Your brand must be based upon genuine qualities that exist in your organization. Building a brand.
    • How to build your brand. Brand from the inside out. 1. Your brand must be based upon genuine qualities that exist in your organization. 2. It should reflect your culture, values, and practices. Building a brand.
    • How to build your brand. Brand from the inside out. 1. Your brand must be based upon genuine qualities that exist in your organization. 2. It should reflect your culture, values, and practices. 3. Don’t pretend to be something you’re not. Building a brand.
    • How to build your brand. Brand from the inside out. 1. Your brand must be based upon genuine qualities that exist in your organization. 2. It should reflect your culture, values, and practices. 3. Don’t pretend to be something you’re not. 4. Your brand promise must be something you can truly deliver in the end. Building a brand.
    • How to build your brand. Brand from the top down. Building a brand.
    • How to build your brand. “…the initial responsibility for successful corporate branding has to be the CEO’s alone, even though the organization executes branding and is ultimately responsible for its success or failure.” – James R. Gregory, “Leveraging the Corporate Brand” Building a brand.
    • How to build your brand. Brand from the top down. 1. The CEO is the ultimate steward – branding efforts must have the total support & leadership from the CEO. Building a brand.
    • How to build your brand. “…many of the key decisions that determine whether the brand will thrive or fizzle are made when the people whose job it is to be conscious of the brand are not present. Often the only person in the room looking out for the quality of the brand is the CEO. This means one thing: The safekeeping of the brand is the CEO’s responsibility. – David F. D’Alessandro, CEO of John Hancock and author of “Brand Warfare: 10 Rules for Building the Killer Brand” Building a brand.
    • How to build your brand. Brand from the top down. 1. The CEO is the ultimate steward – branding efforts must have the total support & leadership from the CEO. Building a brand.
    • How to build your brand. Brand from the top down. 1. The CEO is the ultimate steward – branding efforts must have the total support & leadership from the CEO. 2. Employees will make or break the brand. Building a brand.
    • How to build your brand. “I believe CEOs can spend a good deal of time managing expectations and also create a vision for the company. Then he or she has to sell that story – not only in the marketplace but in the organization itself. If the employees don’t believe it, the company won’t perform.” – H. Brian Thompson, LCI International Building a brand.
    • How to build your brand. “Employees are a target audience, a channel of communications, and part of the company message itself. Employees can make or break the corporate brand.” – James R. Gregory, “Leveraging the Corporate Brand” Building a brand.
    • How to build your brand. “One way to be more efficient in marketing is just to do it right the first time around. It starts with getting the identity right. If you have a brand identity that works, you’re just monumentally efficient.” – David Aaker, author of “Building Strong Brands” Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The need for a unique brand. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The need for a unique brand. The Perception of Everett Parks & Rec was being influenced externally. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The need for a unique brand. Perceptions of City Government. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The need for a unique brand. Perceptions of Everett. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The need for a unique brand. In the absence of ongoing brand building and brand stewardship, your organization inherits the identity of its parent entity by default. This is the opposite of differentiation. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The need for a unique brand. Everett Parks needed its own unique brand to set it apart from the incorrect perceptions created by external factors. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The need for a unique brand. Leading the transition, not in-transition. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The need for a unique brand. Everett Parks needed to disassociate from the perceptions of city government and focus on their role of enriching lifestyles. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Developing the brand expressions. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Developing the brand expressions. 1. Getting to know Everett Parks. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Developing the brand expressions. 2. Main tagline: “Live out loud”. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Developing the brand expressions. 2. Main tagline: “Live out loud”. a) Embodied overall objective to inspire and motivate. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Developing the brand expressions. 2. Main tagline: “Live out loud”. a) Embodied overall objective to inspire and motivate. b) Derived from “Laugh out loud”. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Developing the brand expressions. 3. Sub taglines: 3 main tracks identified. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Developing the brand expressions. 3. Sub taglines: 3 main tracks identified. a) Promote pride in outdoor spaces – “Live outdoors”. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Developing the brand expressions. 3. Sub taglines: 3 main tracks identified. a) Promote pride in outdoor spaces – “Live outdoors”. b) Encourage connection to community – “Live in harmony”. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Developing the brand expressions. 3. Sub taglines: 3 main tracks identified. a) Promote pride in outdoor spaces – “Live outdoors”. b) Encourage connection to community – “Live in harmony”. c) Offer enriching opportunities for personal growth – “Live and learn”. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Developing the brand expressions. 4. Design: simple, clean, bold. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Developing the brand expressions. 4. Design: simple, clean, bold. a) Photography communicates energy. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Developing the brand expressions. 4. Design: simple, clean, bold. a) Photography communicates energy. b) Color choices symbolize nature (greenblue) and energy (orange). Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Developing the brand expressions. 4. Design: simple, clean, bold. a) Photography communicates energy. b) Color choices symbolize nature (greenblue) and energy (orange). c) Font styles are timeless not trendy. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Developing the brand expressions. 4. Design: simple, clean, bold. a) Photography communicates energy. b) Color choices symbolize nature (greenblue) and energy (orange). c) Font styles are timeless not trendy. d) Arrow icon symbolizes growth & action. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Developing the brand expressions. 5. The copy: punchy, catchy, fun. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Developing the brand expressions. 5. The copy: punchy, catchy, fun. a) Brochure copy had to be consistent with “Live out loud” message of not holding back. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Brand stewardship. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Brand stewardship. 1. Graphic standards guide. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Brand stewardship. 1. Graphic standards guide. a) Promotes consistency internally and externally. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Brand stewardship. 1. Graphic standards guide. a) Promotes consistency internally and externally. b) Critical, often overlooked component of a successful brand. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Brand stewardship. 2. Committing to the brand. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Brand stewardship. 2. Committing to the brand. a) Across the board. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Brand stewardship. 2. Committing to the brand. a) Across the board. b) All at once. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Brand stewardship. 2. Committing to the brand. a) Across the board. b) All at once. c) Use PR to your advantage. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Brand stewardship. 2. Committing to the brand. a) b) c) d) Building a brand. Across the board. All at once. Use PR to your advantage. Stick with it.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Measuring brand effectiveness. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Measuring brand effectiveness. 1. It’s difficult to quantify. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Measuring brand effectiveness. 1. It’s difficult to quantify. 2. Don’t expect changes overnight. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Measuring brand effectiveness. 1. It’s difficult to quantify. 2. Don’t expect changes overnight. 3. Measure what you can. Building a brand.
    • How to build your brand. Case Study: Live out loud.™ The development of a brand. Measuring brand effectiveness. 1. It’s difficult to quantify. 2. Don’t expect changes overnight. 3. Measure what you can. 4. The success of “Live out loud”. Building a brand.
    • How to build your brand. Summary. Building a brand.
    • How to build your brand. Summary. Successful branding starts with research, distinct messaging, and a Brand Promise based upon your organization’s culture and values. This makes up your Brand Strategy. Building a brand.
    • How to build your brand. Summary. Successful branding starts with research, distinct messaging, and a Brand Promise based upon your organization’s culture and values. This makes up your Brand Strategy. The next step is to build it by creating a unique Brand Identity, followed by marketing to increase Brand Awareness. Building a brand.
    • How to build your brand. Summary. The branding process then requires a strong commitment to produce consistent communications over time, across all points of contact with customers. Building a brand.
    • How to build your brand. Summary. The branding process then requires a strong commitment to produce consistent communications over time, across all points of contact with customers. This will eventually build Brand Equity – positive public perception and a loyal customer relationship, built on trust. Building a brand.
    • How to build your brand. Summary. In order to maintain this relationship, it must be nurtured with a continuing commitment to deliver on your Brand Promise. Building a brand.
    • How to build your brand. Summary. In order to maintain this relationship, it must be nurtured with a continuing commitment to deliver on your Brand Promise. The end result will be a real return on investment (ROI). Building a brand.
    • How to build your brand. A key thought for the road. Building a brand.
    • How to build your brand. A key thought for the road. Either by design or by default, your organization already has a brand. Discover what that brand is. Building a brand.
    • How to build your brand. A key thought for the road. Either by design or by default, your organization already has a brand. Discover what that brand is. Then, ask yourself this question: “Do I treat my brand like an expense, or do I manage it like an asset?” Building a brand.
    • How to build your brand. Call to action. Building a brand.
    • How to build your brand. Call to action. Think Different! Building a brand.
    • How to build your brand. Call to action. Think Different! One of the most valuable things you can do for your organization is to change the way you think about your brand. Building a brand.
    • How to build your brand. Call to action. Think Different! One of the most valuable things you can do for your organization is to change the way you think about your brand. Start managing it like an asset, rather than treating it like an expense. Building a brand.
    • Building a brand.
    • Thank you.