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Oops, Don’T Forget About The Swim Instructors 2007
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Oops, Don’T Forget About The Swim Instructors 2007

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Presentation for state and national aquatic conferences. Focuses on the importance of continued training for swim instructional staff with ideas and examples for training.

Presentation for state and national aquatic conferences. Focuses on the importance of continued training for swim instructional staff with ideas and examples for training.

Published in: Career, Education, Business

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  • Transcript

    • 1. Oops, Don’t Forget About the Swim Instructors! Presented by Stephanie Shook, CPRP, WSIT Prince William County Park Authority Prince William, Virginia
    • 2. Why Train the Instructional Staff?
    • 3. Why Train the Swim Instructional Staff?
      • Maintain energy & enthusiasm
      • Initial certification class only once
      • Individual skill improvement
      • Improve teaching skills
      • Staff retention
      • Teamwork & mutual respect
      • Consistency of program
      • Customer expectations are high
      • Revenue Makers
      • Develop a career path
    • 4. Why Train the Instructors? Instructor Class only 1 time!
      • Water Safety Instructor course is the introduction:
              • Swimming & safety skills
              • Photographic eye
              • Providing feedback
              • Lesson planning
              • Adapting skills
              • Customer Service
              • Safe environment
              • “ Real life” discipline issues
      • “ That’s a lot to learn, retain, & put to use”
    • 5. Why Train the Instructors? Instructors Need Skill Improvement
      • Swim Strokes & Turns
      • Knowledge of stroke drills
      • Ability to demonstrate drills
      • Safety demonstrations
    • 6. Why Train the Instructors? Improve & Develop Teaching Skills
      • Adapting skills to individuals
      • Class organization & control
      • Lesson planning to meet timeline
      • Discipline Issues
      • Practice drills – a variety of methods
      • Effective feedback
      • Effective use of pool space
      • Challenging students
      • Involving the parent in the learning process
    • 7. Why Train the Instructors? Staff Retention
      • Increased Confidence
      • Growth & Development
      • Sense of accomplishment & pride
    • 8. Why Train the Instructors? Teamwork & Mutual Respect
      • Appreciate difference in styles
      • Loyalty to team
      • Sharing of ideas/networking
    • 9. Why Train the Instructors? Consistency of Program
      • Expectations are clear
      • Equal training
      • To Pass or Not to Pass?
    • 10. Why Train the Instructors? Customer Expectations are High
      • Want Results!
      • Water Time!
      • Time spent with child!
    • 11. Why Train the Instructors? $$ Revenue Makers $$
      • Impact on bottom line
      • Customer retention
      • Train for financial success
    • 12.
      • Develop your staff to move up the chain!
    • 13. Career Path of Swim Instructional Staff
      • Placing seeds opens possibilities
      • A path greatly increases the likelihood that someone will decide to walk on it
      • To walk this path, training and growth is very important
    • 14. Career Path of Swim Instructional Staff Instructor Aide Mentorship Water Safety Instructor Lesson Coordinator Instructor Trainer Aquatic Programmer
    • 15. Instructor Aides
      • Paid or Volunteer
      • Don’t meet prerequisites
              • Age
              • Skill
      • Don’t want to be “in charge”
      • WIN – WIN Situation
    • 16. Benefits of Instructor Aides
      • Benefits for the Aide
          • Pre-Experience
          • Pre-Training
          • Variety of Instructional Styles
          • Don’t want to be “in charge”
    • 17. Benefits of Instructor Aides
      • Benefits for the Program
          • More individual attention with students
          • Student gets more practice & feedback
          • Extra help for less cost (lower paid)
          • Recruitment of WSI’s
          • Substitute if another teacher is late or is a no-show
    • 18. Benefits of Instructor Aides
      • Benefits for the Instructor using an Aide
          • Leadership & supervisory experience
          • Accomplish more in a class
          • Help with a big and/or challenging class
    • 19. Water Safety Instructors
      • Certified to teach a variety of levels & age groups
      • Certified to teach Water Safety Presentations
      • Can teach Water Safety Aide classes
    • 20. Mentorship
      • Can assist the Instructor with
              • Block & lesson plans
              • Skills & drills
              • Communicating with parents
      • Listen to concerns
      • Provide constructive criticism
      • Provide professional encouragement
      • Give practical advice
      • Assigning a Mentor is great development for the Mentor & the “Mentee”
    • 21. Lesson Coordinator
      • A “dry” employee
      • Instructor guidance, supervision, & feedback
      • Customer Service
      • Troubleshooting
    • 22. Water Safety Instructor Trainer Be on the lookout for qualities:
      • Skills & knowledge
      • Varied teaching experiences
      • Maturity
      • Interpersonal skills
      • Leadership skills
      • Role Model
      • Enthusiasm
      • Respect
    • 23. How to Become an Instructor Trainer Application Training Plan Teaching Experience Options Authorization
    • 24. Aquatic Programmer
      • Professional Position
      • Need:
          • Organizational skills
          • Patience
          • Willing to take risks
          • Believes in people
          • Enthusiasm
      • It’s a fantastic opportunity for quality staff to aspire to!
    • 25. Types of Training for Instructional Staff
    • 26. Types of Training for Instructional Staff
      • Orientation
      • Teaching
      • In-Service Training
    • 27. Types of Training for Instructional Staff
      • Orientation:
          • Orient to “your” program
              • Before teaching alone
              • Pre-season/change of season
              • Current & returning staff
        • Add a water session, practice teaching, & idea sharing to your orientations.
    • 28. Types of Training for Instructional Staff
      • Teaching:
          • Co-instructing
              • As a new teacher
              • Experienced teachers
          • Teach with an Aide
          • Teach a variety of levels & age groups
              • Get out of comfort zone
              • Broaden experience
              • Tend to understand & retain more of what we teach to others
    • 29. Types of Training for Instructional Staff
      • Teaching:
          • Assign a Mentor
              • Provides development for both employees
              • Creates a 2-way sense of responsibility
          • Teach Water Safety Presentations
              • Develop “presentation” skills
              • Different experience
          • Customer Evaluations
              • Written feedback from another perspective
              • Establish goals based on feedback
      • Teaching opportunities provide the best learning
    • 30. Types of Training for Instructional Staff
      • In-Service Training
          • On a regular schedule
          • Mandatory
          • Fun but focused
      • Develop your goals, then make lesson plans to support them
    • 31. In-Service Trainings Use a Variety of Sources:
      • Instructor CD ROM
      • Instructor’s Corner
      • WSI course videos
      • WSI course lesson plans & activities
      • “ Real students” visit
      • Tape of the Olympics
      • Total Immersion
      • Guest speaker
            • Swim Coach
            • Diver
            • Instructor Trainer
            • School teacher
            • Rehab specialist
      • Teambuilding Activities
      • Use your experienced Instructors to lead a session
    • 32. In-Service Trainings Use a Variety of Formats:
      • Team Scenarios
      • Round table discussions
      • Practice teaching assignments
      • Teambuilding Activities
      • Swim Practice
      • Develop a teaching library
    • 33. Training Topics
    • 34. Training Topics
      • Skill practice
            • Better skills = more confidence
      • Drill practice
            • Perform and teach drills for a variety of strokes
      • Safety
            • Methods for teaching and correct demonstration
            • Emergency scenarios: evacuations, injuries, etc.
    • 35. Training Topics
      • What should that skill look like at specific levels?
              • To pass or not to pass?
      • Providing specific feed back
              • How to fix it
      • Maximizing pool space usage
              • Class organization
              • Drills & practice
              • Sharing space with others
              • Making the most of what you have
    • 36. Training Topics
        • Provide challenging scenarios & have teams provide ideas/solutions
        • “Works for me” discussion
        • Block plans – plan for a short session, how will they cover all the material
        • Dealing with combined levels
        • Private Instruction
    • 37. Training Topics
          • Special needs students/classes
          • Use of equipment
          • Explanations – keep it simple
          • Dealing with last minute changes
            • Weather
            • Poop/vomit in pool
            • Pool space changes
            • Substituting without a plan
          • Dealing with discipline issues
    • 38. Training Topics
          • Keeping a class moving/engaged
          • Using games, songs, & toys
            • Puppet shows
          • Teaching individuals in a group class
            • Teaching what the individual is ready for
    • 39. Training Topics
      • Customer Service
        • How to involve the parent(s)
        • Dealing with the parent that’s too involved
        • Giving homework
        • How to tell them that they didn’t pass
            • What to do next
        • Selling programs
    • 40. Training Topics
      • Broaden the Knowledge Base
            • Recreational Water Illnesses
            • National Aquatic Safety Month
            • VAT program
    • 41. Motivate Instructional Staff!
    • 42. Motivate Instructional Staff
      • Use trainings to celebrate!
      • Introduce staff recognition
          • “ Pass the fish”
      • Let a staff member present a topic
      • Round table discussions
          • Employees have a voice
          • Employees contribute
    • 43. Motivate Instructional Staff
      • Include them in “annual” lifeguard competitions
      • Site or agency newsletter
      • Post pictures on bulletin boards
      • Post summaries of customer feedback
      • Solicit their help with problem solving
          • This is a creative group!
    • 44. Thank You!
      • Contact Me:
      • Stephanie Shook
      • [email_address]
      • 703-730-1057