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[Srijan Wednesday Webinars] 10 Steps to Improved User Experience

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  • 1. 10 Steps to Improved User Experience Mr. Himanshu Khanna Founder, Sparklin Volunteer at Startup Saturday & Design Day Thinker, Maker, Traveler @SparklinGuy
  • 2. What is User Experience?
  • 3. The way a person feels about using a product, system or service. Wikipedia
  • 4. The way a person feels about using a website, application or game, perhaps! Humanized!
  • 5. 10 Steps
  • 6. Who am I talking to?
  • 7. 01 Specify the User Who? Where? Why? More?
  • 8. The curse of knowledge Guess the movie name? Nemo Should he stay with his father? Caught in the rain Mars 2092
  • 9. The curse of knowledge It’s definitely NOT Finding Nemo Email if you want to know the movie himanshu@sparklin.com
  • 10. 02 Be Human Smile, greet, connect
  • 11. 03 Add Humor Be Quirky!
  • 12. 04 Cut & Remove The unwanted, the not needed.
  • 13. 1. Forgot Password 2. Checkbox to show Password 3. Show as you type Password
  • 14. 05 Forgive & Learn To err is Human!
  • 15. Learnings? Twitter, Omnibox, SMS, Kleenex... All of these evolved based on real user usage
  • 16. 06 Install Habits (Learning Curves) Sense of Personalization & Ownership
  • 17. Then Now
  • 18. 07 Automate user inputs Suggest, fill and help the user.
  • 19. 09 Consistent Experience Strategy to Interface, Web to real world.
  • 20. Web App
  • 21. Airport
  • 22. 10 Delight your users Depends if you like to savor desserts!
  • 23. Thank You! Mr. Himanshu Khanna Founder, Sparklin Volunteer at Startup Saturday & Design Day Thinker, Maker, Traveler @SparklinGuy

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