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Investigating the potential of mobile phones for e governance in indonesia

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  • 1. Investigating the potential of mobilephones for e-governance in Indonesia CPRafrica 2012 / CPRSouth 7 Sri Ranjini Mei Hua Ezmieralda Melissa
  • 2. Overview• Background• Research method• Findings and discussion• Conclusion
  • 3. Significance of e/m-governanceapplication of ICTs to government functionsand processes so as to bring about ‘simple,moral, accountable, responsive andtransparent’ (SMART) governance (Budhiraja,2003; Heeks, 2001; Harris, 2004)
  • 4. Conditions for good governance Organisational culture Human capital GoodLeadership e-governance governance Access Regulatory environment
  • 5. Lowest internet penetration in SEA
  • 6. Highest mobile internet use
  • 7. Facebook growth
  • 8. Research methodAlexa: online analytics softwareWeb metrics:i. top pages visitedii. sources of upstream sitesiii. audience profile
  • 9. Ranking of internet traffic toward government sites1. Ministry of Energy and Mineral Resources2. Ministry of Agriculture3. Ministry of Education and Culture4. Ministry of Communications and InformationTechnology5. Bank Indonesia
  • 10. Ministry of Energy and Mineral Resources
  • 11. Ministry of Energy and Mineral Resources
  • 12. Ministry of Agriculture
  • 13. Ministry of Agriculture
  • 14. Ministry of Education and Culture
  • 15. Ministry of Education and Culture
  • 16. Limitations / Future research• Cross-country comparison• Limited sample size• Theoretical framework
  • 17. Conclusion / Policy Implications• Optimise social media channels in communicating public information• Education: Introduce ICTs into school curriculum• Community development of mobile apps
  • 18. Thank youRun_genie@hotmail.com ranjini@iseas.edu.sg