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Top Usability Tips You Don’t Know About - SIUC 2011

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Best practice in web usability. Presented by Tanya Lang from Peak Usability at the Squiz International User Conference 2011 in Sydney.

Best practice in web usability. Presented by Tanya Lang from Peak Usability at the Squiz International User Conference 2011 in Sydney.

Published in: Technology, Design
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  • 1. Usability - Our top 5sPresented by Tania LangPrincipal at Peak Usability31st August 2011 1
  • 2. Outline Top 5 user experience methods Top 5 user experience tools Top 5 usability tips you may not know about
  • 3. Top 5 user experience methods
  • 4. 1 st method
  • 5. Affinity diagramming – How to Brainstorm Sort and group Label & prioritise
  • 6. Affinity diagramming - Benefits
  • 7. #2: Card sorting See Peak Usability Articles
  • 8. #3: Leading practice review
  • 9. #4: Collaborative design workshop Source Flickr AlphachimpStudio
  • 10. #5: User observation Don’t listen to your users
  • 11. Top 5 user experience tools
  • 12. #1: Wordle – word cloud generatorwww.wordle.net
  • 13. #2: Gomockingbird – wireframing toolhttps://gomockingbird.com/ 13
  • 14. #3: Chalkmark – Online testing toolhttp://www.optimalworkshop.com/chalkmark 14
  • 15. #3: Chalkmark – Online testing tool Results
  • 16. Look at the following website for 5seconds then I will ask you a question
  • 17. #4: Fivesecondtest – Testing toolwww.fivesecondtest.com
  • 18. #4: Fivesecondtest Results
  • 19. #5: Naview - IA testingwww.naviewapp.com/
  • 20. #5: Naview - IA testing - Resultswww.naviewapp.com/ Results
  • 21. Top 5 usability tips youmay not know about
  • 22. Which way to the ladies toilet?
  • 23. The human braintends to creategroupings.
  • 24. Gestalt theoryProximity  users group objects appearing near one anotherSimilarity  users group objects with similar visual characteristics Source: http://www.uie.com/articles/visible_narratives
  • 25. Gestalt Principle of ProximityUsers ignore instructions, text, buttons and ‘Help’ links if they are too faraway from relevant page fields and functionalitye.g. important passwordinstructions bymost users
  • 26. Use similar visual treatment or colouror close proximity to communicateitems are related or belong together
  • 27. Continuity and Similarity
  • 28. Similarity
  • 29. …back to the loo
  • 30. How users find stuff 3 1 Menu bar / tabs1 2 In-page links2 3 Search 4 Site map 4
  • 31. Cater for different navigationbehaviours or some of your userswill not find stuff and get lost.
  • 32. Imagine you are an Australian Super member and you want to find out what fees you arecurrently being charged. Where would you go? Congratulations. You are the 1000th visitor to this site and just won a $1000 deposit for your account.
  • 33. Think about WHERE to promote‘things’ (maybe not the home page?)…and try NOT to make importantmessages look like banner ads
  • 34. Where to now?
  • 35. No dead ends!Think about where your users would like to go next for every page on your site and provide crosslinks.
  • 36. Provide crosslinks for userswho may have navigated toan incorrect but related page…or who have completedtheir tasks and may beinterested or open to relatedcontent
  • 37. Cross linking – Our training page
  • 38. Don’t show all users all content or options.Show users basic or important stuff that will befrequently used by most users and hidecontent, fields or features used infrequently orby only a small number of users.
  • 39. Mental modelsInternal representations of a person’s current understandingof something derived from experience with the world
  • 40. Need to ensure you understand your You need to ensure you understandyour users’ mental model to develop easy to use and intuitive systems
  • 41. Contact details and additional resourcesTania LangPeak Usabilitywww.peakusability.com.autania@peakusability.com.au07 3839 9593Brisbane, Australia Twitter: @peakusabilityhttp://www.peakusability.com.au/resources/

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