Spredfast Social Media Management System Product Overview

Spredfast Social Media Management SystemManaging social media for enterprise companies is complex andrequires an extensive list of capabilities on the part of businesses.Building brand awareness, generating sales and leads, providing customer care andactivating community are attainable through social programs. But achieving these acrosslarge teams in different locations with varying business goals requires the ability to: • Manage multiple social accounts and • Assign, track and route issues channels simultaneously • Understand and report social metrics • Coordinate the activity of multiple and conversions team members • Archive monitoring activity, • Synchronize the activity and content interactions and company responses of a social editorial calendar • Integrate with other enterprise • Manage different roles and systems like Google Analytics and publishing privileges of team Omniture membersCompanies that effectively incorporate these various activities and both monitor andengage on social channels are able to realize the ability to become a social business.Using a social media management platform helps companies more efficiently monitor,better coordinate across large and growing teams and track all social metrics all in oneplace.

OrganizationOrganize multiple brands, internal teamstructure, varying business objectives andinternal processes for collaboration betweenregional, national and global teams.Real-Time EngagementMaximize efficiency of social programs byensuring all content is coordinated, real timeengagement is organized and all activity acrossall accounts is managed from one, centrallocation.Enterprise RepositoryCentralize content and activity records forsocial media by utilizing a content library forapproved media and messaging, detailed audittrails of team activity over time and addressingcompliance with encryption, SSL support, IPrestrictions and Single Sign-On.Multi-Channel ManagementPublish, monitor, respond and analyzeconversations across all the major social mediachannels that matter to enterprise companiesthough a single platform to allow for process,collaboration and consistency.Analytics & ReportingUnderstand how your social efforts areperforming with detailed analytics across allplatforms, insight into referring traffic and goalconversions on corporate websites, contentperformance and analytics for customer careresponses.Spredfast Supports Social Channels That Matter to Enterprise Companies XML-based Facebook Twitter YouTube LinkedIn SlideShare Flickr Pinterest Klout Blogs @spredfast • info@spredfast.com

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Spredfast Social Media Management System Product Overview

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