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Customer Care in 140 Characters or Less

by on Oct 17, 2013

  • 4,126 views

Discover the ins and outs of the new social customer care teams – what works, what doesn’t, and how Spredfast is helping brands achieve organizational efficiencies and outperform traditional call ...

Discover the ins and outs of the new social customer care teams – what works, what doesn’t, and how Spredfast is helping brands achieve organizational efficiencies and outperform traditional call centers. Insight from US Cellular's Sonny Gill, UnitedHealth Group's Rachel Medina, LexisNexis' Travis Burchart, and Hyatt's Jennifer Kedinger and Spredfast's Jim Rudden

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