This document provides an overview of public relations and social media marketing essentials for teaching professionals. It discusses the importance of public relations and expanding definitions of media to include paid, earned, owned, and other categories. Specific topics covered include understanding earned media through press releases, building media lists, creating pitch materials, utilizing reviews and word-of-mouth, and understanding owned social media through goals, audiences, and tools. Best practices for blogs, content planning, and being an expert resource are also summarized.
8. Public Relations
Understanding Earned Media
Public Relations success comes from:
• Creating newsworthy stories
• Announcing accomplishments & milestones
• Introducing new products or services
• Highlighting your expertise
9. Public Relations
Understanding Earned Media
Find the Story:
• Why should the press - or the public - care
about what you’re doing?
• Do you have an interesting story of how you
got started in the sport?
• Are you doing something unique in the
community around golf?
10. Public Relations
Understanding Earned Media
Time Sensitive Events
• Introducing a new lesson program?
• Are you doing something around a specific
holiday/event/time of year?
• Can you tie-in with a current event?
11. Public Relations
Understanding Earned Media
Press Releases are saturating the market:
• Over 1,800 press releases issued every
business day through top 3 wire services.
• Each press release costs anywhere from
$250 to $1,000 or more to distribute.
13. Public Relations
Understanding Earned Media
What does your audience watch/read/listen to?
• Print - Magazines/Newspapers/Weeklies
• Digital - Online/Mobile/Newsletters/Blogs
• Radio - AM/FM/Satellite/Digital
• Television - Local Network Affiliates
• Events & Conferences - Speakers/Panels
14. Public Relations
Understanding Earned Media
Building a Media List
• Find the Story first
• Then identify the Outlets / Reporters
• Get contact info: email/phone/twitter/fax
(on the masthead, in bylines, at the end of articles)
• Gather data: circulation/audience size,
frequency, editorial calendar, pitch format
16. Public Relations
Understanding Earned Media
Creating the Pitch: Importance = Newsworthy
Is this important to anyone in the world
outside of these walls?
17. Public Relations
Understanding Earned Media
Creating the Pitch: Local Vs. National
Sometimes the Ventura County Star is
more important than USA Today
18. Public Relations
Understanding Earned Media
Creating the Pitch: Who Cares???
• Just because you sent it, doesn't mean
they're going to write about it; issue the
release to reporters that are going to care.
“A reporter working at a small local paper
received 80 press releases in one day –
of which only 2 were relevant to what his paper covers.”
~ Jeremy Porter, Journalistics.com
20. Public Relations
Understanding Earned Media
Creating the Pitch: Writing Tips
• Keep it short, simple and to the point
• Headline: 80-120 Characters
• 1st Paragraph should address the
Who/What/Why/When/Where?
• Stay around 500 - 700 words, if possible
22. Public Relations
Understanding Earned Media
Creating the Pitch: Writing Tips
• Include contact info: Phone/Email/Website
• Proofread. Then proofread AGAIN.
• Have a boilerplate "About _______”
• Employ bullet points to highlight key points
23. Public Relations
Understanding Earned Media
What to pitch: Write a “Guest Article/Post”
• Local Newspaper/Website/Blogger
• Be specific - Have a topic
• Why is this beneficial for their audience?
• Don't be overly self-serving
• Stay within guidelines - length/word count
• Proofread
24. Public Relations
Understanding Earned Media
What to pitch: Get on TV or Talk Radio
• You are a resource / local expert on Golf
• Local morning shows tend to need content
• Be "camera-ready" or "microphone-ready”
• Speak in sound bites
• Cross promote via Owned Media platforms
25. Public Relations
Understanding Earned Media
What to pitch: Provide Tips to the Media
• How to get ready for golf season
• How to work on your swing in the winter
• 5 Stretches for golfers
• Top 10 courses to play in ___________.
• Top 10 "bucket list" courses
26. Public Relations
Understanding Earned Media
Creating the Pitch: Writing Tips
• DO NOT use exaggerated words: Amazing,
Revolutionary, Awesome, Fantastic, Ground-Breaking
• DO NOT send attachments, unless asked
• DO NOT call repeatedly to follow up
• DO NOT send the same press release twice
27. Public Relations
Understanding Earned Media - Resources
Press Release Distribution
• PR Newswire
• PRWeb.com / Vocus
• PitchEngine.com
• TV News Assignment Desks
• MuckRack.com
28. Public Relations
Reviews / Word of Mouth
Online Review Sites / Social Media
• Maintain a current profile
• Engage with reviewers
• Try to resolve customer service issues
32. Social Media
Expand your Definition of Media
Paid
Advertising
Earned
Public Relations
Reviews
Word of Mouth
Owned
Social Media
Email
Blog
33. Social Media
Understanding Owned Media
Defining Social Media
Consumer generated media and the
tools & practices people use to share opinions,
insights, experiences and perspectives.
34. Social Media
Understanding Owned Media
Define Social Media
• Platforms: Facebook/Twitter/Linkedin
• Photo/Video: Instagram/Pinterest/Vine
• Aggregator: RebelMouse/Scoop.it/TagBoard
• Consumer Reviews: Yelp
• Wikis: user-curated Guide/Directory
37. Social Media
Understanding Owned Media - Goals
Define specific, actionable, reasonable goals
Are you trying to:
• Become the voice of “golf” in your community?
• Develop interest around lessons or learning to play?
• Drive relevant & targeted traffic to your website?
• Build a community through story and content?
• Generate registration to events?
• Attract & engage more customers?
40. Social Media
Understanding Owned Media - Audience
Where is my audience? Everywhere!
Among the 52% of Americans who use multiple
social networks:
• 73% (38% of the total) use three or more
• 56% (29% of the total) use four or more
• 40% (21% of the total) use five or more
• 30% (16% of the total) use six or more
140 Proof and IPG Media Lab, 2014
41. Social Media
Understanding Owned Media - Audience
Where is my audience? Everywhere!
• 72% of multiplatform users agreed that
“different platforms are better suited to different
interests of mine.”
• 60% of respondents said they use different
social platforms to connect with different types of
people, media, and brands.
140 Proof and IPG Media Lab, 2014
42. Social Media
Understanding Owned Media - Tools
What tools are needed to CREATE & DISTRIBUTE
content on Social Media?
• Text: Facebook/Twitter/Google+/Linkedin
• Photos & Graphics: Instagram/Pinterest/Tumblr
• Video: YouTube/Vimeo/Vine/Instagram
• Audio: Podcasts/Soundcloud
46. Social Media
Understanding Owned Media
Blogs / Newsletters
• Be Consistent
• Have a Voice: Why should I read this?
• Grow your audience thru other channels
• Call to Action: Drive your readers to ____?
47. Social Media
Understanding Owned Media
Develop a Content Marketing Plan
• What? Set Your Topics (Themes, Seasons, Holidays, Events)
• When? Set a Schedule / Use a Calendar
• Where? Appropriate Channels
• How? Tools (HootSuite, Twitterfeed, Landing Pages, WordPress)
48. Social Media
Understanding Owned Media
Best Practices / Tips
• Monitor keywords, #hashtags and trends relevant to
golf and your community - stay informed and engaged
• Test different copy/content - what’s working based
on your goals
• Vary your topics: Fun, insightful, topical, events,
thought-provoking, themed
49. Social Media
Understanding Owned Media
Best Practices / Tips
• Ask people to "please share" & "please RT"
• Answer and thank EVERYONE - build trust and
loyalty, make them feel appreciated
• Have an open but moderated forum on your pages.
Monitor and engage where necessary, delete obvious
spam.