Copyright*©*2013*Splunk*Inc.*Technical*Workshop*Beginner*Ma?hias*Maier,*CISSP*System*Engineer*
Agenda*•  GeGng*Started*with*Splunk*•  Search*•  Alert*•  Dashboard*•  Deployment*and*IntegraKon*•  Community*•  Help*&*Qu...
Make*machine*data*accessible,*usable**and*valuable*to*everyone.**3*
“TwoQthirds*of*all*IT*spending*is*just*to*sustain*the*business,*not*to*grow*or*transform*the*business”*4*Source:(Gartner,(...
5*Energy*Manufacturing*Shipping* RFID*Web*Services*Developers*App*Support*Telecoms*Networking*Desktops*Servers*Security*Da...
EnergyManufacturingShipping RFIDWebServicesDevelopersAppSupportTelecomsNetworkingDesktopsServersSecurityDataWarehouseStora...
7*What*It’s*Like*In*The*Trenches*ServiceDeskApplica/onSupportSystemsAdministratorApplica/onDeveloperApplica/onDeveloperDat...
And*When*The*Business*Needs*Intelligence...*8*IneedanewreportWe’ll*need*to*change*the**schema*for*that*Ineedtoseeitinreal/...
**Collect,*index*and*harness*your*machine*data*to*idenKfy*problems,*pa?erns,*risks*and*opportuniKes*and*drive*be?er*decisi...
Harnessing*Your*Machine*Data*10*Search*and*InvesKgate*Reac/veITsilochaosInvesKgate,*find*and*fix*problems*dramaKcally**faste...
Harnessing*Your*Machine*Data*11*Search*and*InvesKgate*ProacKve*Monitoring*Reac/veAutomaKcally*monitor*to*idenKfy*issues,*p...
Harnessing*Your*Machine*Data*12*Search*and*InvesKgate*ProacKve*Monitoring*OperaKonal*Visibility*Reac/veGain*endQtoQend*vis...
Harnessing*Your*Machine*Data*13*Search*and*InvesKgate*ProacKve*Monitoring*OperaKonal*Visibility*RealQKme**Business*Insight...
GeGng*Started*With*Splunk*
Install*Splunk*Start*Splunk*•  WIN:*Program*FilesSplunkbinsplunk.exestart•  Other:*/opt/splunk/bin/splunkstartwww.splunk.c...
Splunk*Licenses*Free*Download*Limits*Indexing*to*500MB/day*•  Enterprise*Trial*License*expires*arer*60*days*•  Reverts*to*...
17*Splunk*Web*Basics*Browser*Support*•  Firefox*3.6,*10.x*and*latest*•  Internet*Explorer*6,*7,*8*and*9*•  Safari*(latest)...
18*Splunk*Web*Basics*Splunk*Apps*•  Splunk*Home*Q>*Find*more*apps*•  Apps*create*different*contexts*for*your*data*out*of*se...
Search*Basics*
Searching*20*Search*>***Select*Time*Range*•  Historical,*custom,*or*realQKme*Using*the*Kmeline*•  Click*events*and*zoom*in...
21*Everything*is*searchable*Everything*is*searchable*•  **wildcard*supported**•  Search*terms*are*case*insensiKve*•  Boole...
Search*Assistant*22*Contextual*Help*•  advanced*type*ahead*History*•  search*•  commands*Search*Reference*•  short/long*de...
Searches*can*be*managed*as*asynchronous*processes*Jobs*can*be**•  Scheduled*•  Moved*to*background*tasks*•  Paused,*stoppe...
24*Tagging*and*Event*Typing*Even?ypes*for*more*humanQreadable*reports*•  categorize*and*make*sense*of*mountains*of*data*• ...
Search*Commands*25*Search*>*error*|*head*1*Search*results*are*“piped”*to*the*command*Commands*for:*•  ManipulaKng*fields*• ...
Over*100*Commands!*26*splunk.com > Documentation > Search Referenceabstract accum addcoltotals addinfo addtotals af analyz...
Date*Name*Title*DEMO*
Field*ExtracKon*
Fields*29*Default*fields*•  host,*source,*sourctype,*linecount,*punct*etc.*•  View*on*ler*panel*in*search*results*or*all*in...
Extract*Fields*30*InteracKve*Field*Extractor*•  generate*PCRE*•  editable*regex*•  preview/save*props.conf!![mysourcetype]...
Date*Name*Title**Technical*Workshops*GeGng*Started*User*Training*DEMO*
Saved*Search*&*Alert*Basics*
Saved*Searches*and*AlerKng*33*Find*Something*InteresKng?****OR**
AlerKng*34*Searches*run*on*a*schedule*and*fire*an*alert**•  Example:*Run*a*search*for*“Failed*password”*every*15*min*over*t...
AlerKng*AcKons*35*•  Send*email*•  RSS*•  Execute*a*script*•  Track*in*Alert*Manager*
Report*&*Dashboard*
ReporKng*37*Build*reports*from*the*results*of*any*search**Select*type*of*report*(Values*over*Kme,*Top*Values,*Rare*Values)...
ReporKng*Examples*38*•  Use*wizard*or*reporKng*commands*(Kmechart,*top,*etc)*•  Build*realQKme*reports*with*realQKme*searc...
Dashboards*39*Create*dashboards*from*search*results*
Dashboard*Examples*40*
Splunk*Manager*41*Now*Manage*All*of*that*Cool*Stuff*You*Just*Created*(and*more!)*•  Permissions*•  Saved*Searches/Reports*•...
Date*Name*Title**Technical*Workshops*GeGng*Started*User*Training*DEMO*
Deployment*and*IntegraKon*
CollecKon*Indexing*Search*Core*FuncKons*Access*Controls*Stats/*AnalyKcs*Alerts* Dashboards*Reports*Apps*and*SoluKons*Appli...
Splunk*Has*Four*Primary*FuncKons*45*•  Searching*and*ReporKng*(Search*Head)**•  Indexing*and*Search*Services*(Indexer)**• ...
GeGng*Data*Into*Splunk*Agent*and*AgentQless*Approach*for*Flexibility*46*perf*shell*code*MountedFileSystemshostnamemount+sy...
Understanding*the*Universal*Forwarder*47*Forward*data*without*negaKvely*impacKng*producKon*performance.*Scripts*Universal*...
Horizontal*Scaling*48*Load*balanced*search*and*indexing*for*massive,*linear*scale*out.*Forwarder***Auto*Load*Balancing*Dis...
MulKple*Datacenters*49*Headquarters*London* Hong*Kong* Tokyo* New*York*Distributed*Search*Index*and*store*locally.*Distrib...
High*Availability,*On*Commodity*Hardware*50*Splunk*Universal*Forwarder*Pool*Constant*UpKme*" As*Splunk*collects*data,*it*k...
High*Availability*51*Combine*auto*load*balancing*and*cloning*for*HA*at*every*Splunk*Ker.**Clone*Group*1*:*Complete*Dataset...
Service*Desk*Event*Console*SIEM*Send*Data*to*Other*Systems*52*Route*raw*data*in*real*Kme*or*send*alerts*based*on*searches.*
Integrate*External*Data*53*LDAP,*AD* Watch**Lists*CRM/ERP*CMDB*Correlate*IP*addresses*with*locaKons,*accounts*with*regions...
Integrate*Users*and*Roles**54*Problem*InvesKgaKon* Problem*InvesKgaKon* Problem*InvesKgaKon*Save*Searches*Share*Searches*L...
Centralized*Licensing*Management*55*Problem*InvesKgaKon*Groups,*Stacks,*and*Pools*for*Enterprise*Deployments*
Deployment*Monitoring*56*Keep*Tabs*On*Your*Splunk*Enterprise*Deployment*Forwarders*Indexers*Sourcetypes*Licenses*
Support*and*Community*
Support*Through*the*Splunk*Community*58*Browse and share Appsfrom Splunk, Partners andthe Communitysplunkbase.splunk.comSp...
Where*to*Go*for*Help*59*•  DocumentaKon*–  h?p://www.splunk.com/base/DocumentaKon*•  Technical*Support**–  h?p://www.splun...
Thank*You*
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SplunkLive! Hamburg / München Beginner Session

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Transcript of "SplunkLive! Hamburg / München Beginner Session"

  1. 1. Copyright*©*2013*Splunk*Inc.*Technical*Workshop*Beginner*Ma?hias*Maier,*CISSP*System*Engineer*
  2. 2. Agenda*•  GeGng*Started*with*Splunk*•  Search*•  Alert*•  Dashboard*•  Deployment*and*IntegraKon*•  Community*•  Help*&*QuesKons*2*
  3. 3. Make*machine*data*accessible,*usable**and*valuable*to*everyone.**3*
  4. 4. “TwoQthirds*of*all*IT*spending*is*just*to*sustain*the*business,*not*to*grow*or*transform*the*business”*4*Source:(Gartner,(IT(Metrics:(IT(Spending(and(Staffing(Report,(2010(
  5. 5. 5*Energy*Manufacturing*Shipping* RFID*Web*Services*Developers*App*Support*Telecoms*Networking*Desktops*Servers*Security*Data*Warehouse*Storage*Messaging*Shopping*Basket*Clickstream*GPS/Cellular*Virtual*Physical*Cloud*Online*Services**Machine*Data*Is*Pervasive*AddiKonal*Sources* Core*IT* CustomerQfacing*IT*
  6. 6. EnergyManufacturingShipping RFIDWebServicesDevelopersAppSupportTelecomsNetworkingDesktopsServersSecurityDataWarehouseStorageMessagingShoppingBasketClickstreamGPS/CellularVirtualPhysicalCloudOnlineServices*Machine*Data*Is*Pervasive*6*AddiKonal*Sources* Core*IT* CustomerQfacing*IT*" Machine*data*volumes,*sources*and*types*exploding*" 80Q95%*of*an*organizaKon’s*data*is*unstructured*" If*stored,*in*silos*throughout*the*organizaKon**" New*technologies*adding*to*data*explosion*(mobile*devices,*sensors,*GPS,*virtualizaKon,*cloud)*" Market*trends*makes*this*data*valuable*to*the*business*" Contains*a*categorical*record*of*acKvity*and*behavior*
  7. 7. 7*What*It’s*Like*In*The*Trenches*ServiceDeskApplica/onSupportSystemsAdministratorApplica/onDeveloperApplica/onDeveloperDatabaseAdministratorLog*call.*The*console*says*everything*is*green.*Java*monitoring*tools*don’t*show*anything*either.*Call*the*developer.*Stop*working*on*new*code*to*troubleshoot.*Need*producKon*logs!*Stop*what*they’re*doing*to*idenKfy*and*gather*producKon*logs*for*developer.*Manual*invesKgaKon*establishes*not*applicaKon*problem.***DBA*analyzes*audit*logs*which*points*to*bad*query.*Escalate. Escalate. Escalate. Respond. Escalate. Nowwhat?
  8. 8. And*When*The*Business*Needs*Intelligence...*8*IneedanewreportWe’ll*need*to*change*the**schema*for*that*Ineedtoseeitinreal/meOur*system*is*batch.*We’ll*need*a*new*system*What’sthetrendoverthelastyear?Sorry.*We*only*keep*7*days*of**data*online*
  9. 9. **Collect,*index*and*harness*your*machine*data*to*idenKfy*problems,*pa?erns,*risks*and*opportuniKes*and*drive*be?er*decisions**for*IT*and*the*business.*9*
  10. 10. Harnessing*Your*Machine*Data*10*Search*and*InvesKgate*Reac/veITsilochaosInvesKgate,*find*and*fix*problems*dramaKcally**faster*across*your*organizaKon*Proac/ve
  11. 11. Harnessing*Your*Machine*Data*11*Search*and*InvesKgate*ProacKve*Monitoring*Reac/veAutomaKcally*monitor*to*idenKfy*issues,*problems*and*a?acks*before*they**impact*your*customers*and*services*ITsilochaosProac/ve
  12. 12. Harnessing*Your*Machine*Data*12*Search*and*InvesKgate*ProacKve*Monitoring*OperaKonal*Visibility*Reac/veGain*endQtoQend*visibility*to*track*and*deliver*on**IT*KPIs*and*make*be?erQinformed*IT*decisions*ITsilochaosProac/ve
  13. 13. Harnessing*Your*Machine*Data*13*Search*and*InvesKgate*ProacKve*Monitoring*OperaKonal*Visibility*RealQKme**Business*Insights*Proac/veReac/veITsilochaosGain*realQKme*insight*from*operaKonal*data*to**make*be?erQinformed*business*decisions*
  14. 14. GeGng*Started*With*Splunk*
  15. 15. Install*Splunk*Start*Splunk*•  WIN:*Program*FilesSplunkbinsplunk.exestart•  Other:*/opt/splunk/bin/splunkstartwww.splunk.com/download*•  32*or*64*bit?*•  Indexer*or*Universal*Forwarder?*Splunk*Home*•  WIN:*Program*FilesSplunk*•  Other:*/opt/splunk*(ApplicaKons/splunk)*
  16. 16. Splunk*Licenses*Free*Download*Limits*Indexing*to*500MB/day*•  Enterprise*Trial*License*expires*arer*60*days*•  Reverts*to*Free*License*Features*Disabled*in*Free*License*•  MulKple*user*accounts*and*roleQbased*access*controls*•  Distributed*search*•  Forwarding*to*nonQSplunk*Instances*•  Deployment*management*•  Scheduled*saved*searches*and*alerKng*•  Summary*indexing*Other*License*Types*•  Enterprise,*Forwarder,*Trial*
  17. 17. 17*Splunk*Web*Basics*Browser*Support*•  Firefox*3.6,*10.x*and*latest*•  Internet*Explorer*6,*7,*8*and*9*•  Safari*(latest)*•  Chrome*(latest)*Default*on*install*is*h?p://localhost:8000**Index*some*data*•  Add*data*•  GeGng*Started*App*•  Install*an*App*(Splunk*for*Windows,**NIX)*
  18. 18. 18*Splunk*Web*Basics*Splunk*Apps*•  Splunk*Home*Q>*Find*more*apps*•  Apps*create*different*contexts*for*your*data*out*of*sets*of*views,*dashboards,*and*configuraKons*•  You*can*create*your*own!*Search*is*an*App*•  Summary*will*show*everything*you*have*indexed**•  Updated*in*realQKme*•  Click*on*any*source,*sourcetype,*or*host*to*look*at*events*
  19. 19. Search*Basics*
  20. 20. Searching*20*Search*>***Select*Time*Range*•  Historical,*custom,*or*realQKme*Using*the*Kmeline*•  Click*events*and*zoom*in*and*out*•  Click*and*drag*over*events*for*a*specific*range*
  21. 21. 21*Everything*is*searchable*Everything*is*searchable*•  **wildcard*supported**•  Search*terms*are*case*insensiKve*•  Booleans*AND,*OR,*NOT**–  Booleans*must*be*uppercase*–  Implied*AND*between*terms*–  Use*()*for*complex*searches*•  Quote*phrases**fail*&fail*&nfs&error&OR&404&error&OR&failed&OR&(sourcetype=access_*(500&OR&503))&login&failure &
  22. 22. Search*Assistant*22*Contextual*Help*•  advanced*type*ahead*History*•  search*•  commands*Search*Reference*•  short/long*descripKon*•  examples*suggests search termsand displays countupdates as you typeshows examples and helptoggle off / on
  23. 23. Searches*can*be*managed*as*asynchronous*processes*Jobs*can*be**•  Scheduled*•  Moved*to*background*tasks*•  Paused,*stopped,*resumed,*finalized*•  Managed*•  Archived*•  Cancelled*Job*Management*send to backgroundpause finalizecancel
  24. 24. 24*Tagging*and*Event*Typing*Even?ypes*for*more*humanQreadable*reports*•  categorize*and*make*sense*of*mountains*of*data*•  punctuaKon*helps*find*events*with*similar*pa?erns*Search*>*even?ype=failed_login*instead*of*Search*>*“failed*login”*OR*“FAILED*LOGIN”*OR*“AuthenKcaKon*failure”*OR*“Failed*to*authenKcate*user”*Tags*are*labels*•  apply*adhoc*knowledge*•  create*logical*divisions*or*groups*•  tag*hosts,*sources,*fields,*even*even?ypes*Search*>*tag=web_servers*instead*of*Search*>*host=“apache1.splunk.com”*OR*host=“apache2.splunk.com”*OR*host=“apache3.splunk.com”*
  25. 25. Search*Commands*25*Search*>*error*|*head*1*Search*results*are*“piped”*to*the*command*Commands*for:*•  ManipulaKng*fields*•  FormaGng*•  Handling*results*•  ReporKng*
  26. 26. Over*100*Commands!*26*splunk.com > Documentation > Search Referenceabstract accum addcoltotals addinfo addtotals af analyzefields anomaliesanomalousvalue append appendcols ar associate audit autoregress bin bucketchart cluster collect common contingency convert correlate counttable crawlctable dbinspect dedup delete delta diff discretize erex eval eventcount eventstatsexcerpt extract file fillnull folderize format gentimes head highlight iconify inputinputcsv inputlookup iplocation join kmeans kv kvform loadjob localize localoplookup macro makecontinuous makemv maketable map metadata multikvmvcombine mvexpand nomv outlier outlierfilter outputcsv outputlookupoutputtext overlap rangemap rare regex relevancy rename replace reverse runsavedsearch savedsplunk script scrub selfjoin sendemail set sichart sirare sistatssitimechart sitop slc stash strcat streamstats sumindex summaryindex tail testtimechart top transaction transam trendline typeahead typelearner typer uniquntable xmlkv xmlunescape xpath xyseriesh?p://www.splunk.com/base/DocumentaKon/latest/SearchReference/SearchCheatsheet*
  27. 27. Date*Name*Title*DEMO*
  28. 28. Field*ExtracKon*
  29. 29. Fields*29*Default*fields*•  host,*source,*sourctype,*linecount,*punct*etc.*•  View*on*ler*panel*in*search*results*or*all*in*field*picker*Where*do*fields*come*from?*•  PreQdefined*by*sourcetypes*•  AutomaKcally*extracted*keyQvalue*pairs*•  User*defined*
  30. 30. Extract*Fields*30*InteracKve*Field*Extractor*•  generate*PCRE*•  editable*regex*•  preview/save*props.conf!![mysourcetype]!REPORT-myclass = myFields!!transforms.conf!![myFields]!REGEX = ^(w+)s!FORMAT = myFieldLabel::$1 !ConfiguraKon*File*•  manual*field*extracKon*•  delimQbased*extracKons*Rex*Search*Command*!... | rex field=_raw "From: (?<from>.*) To: (?<to>.*)"!
  31. 31. Date*Name*Title**Technical*Workshops*GeGng*Started*User*Training*DEMO*
  32. 32. Saved*Search*&*Alert*Basics*
  33. 33. Saved*Searches*and*AlerKng*33*Find*Something*InteresKng?****OR**
  34. 34. AlerKng*34*Searches*run*on*a*schedule*and*fire*an*alert**•  Example:*Run*a*search*for*“Failed*password”*every*15*min*over*the*last*15*min*and*alert*if*the*number*of*events*is*greater*than*10*Searches*are*running*in*realQKme*and*fire*an*alert*•  Example:*Run*a*search*for*“Failed*password*user=john.doe”*in*a*1*minute*window*and*alert*if*an*event*is*found**
  35. 35. AlerKng*AcKons*35*•  Send*email*•  RSS*•  Execute*a*script*•  Track*in*Alert*Manager*
  36. 36. Report*&*Dashboard*
  37. 37. ReporKng*37*Build*reports*from*the*results*of*any*search**Select*type*of*report*(Values*over*Kme,*Top*Values,*Rare*Values)**and*on*which*fields*to*report*or*perform*staKsKcs* Choose*the*type*of*chart*(line,*area,*column,*etc)*and**other*formaGng*opKons*
  38. 38. ReporKng*Examples*38*•  Use*wizard*or*reporKng*commands*(Kmechart,*top,*etc)*•  Build*realQKme*reports*with*realQKme*searches*•  Save*reports*for*use*on*dashboards*
  39. 39. Dashboards*39*Create*dashboards*from*search*results*
  40. 40. Dashboard*Examples*40*
  41. 41. Splunk*Manager*41*Now*Manage*All*of*that*Cool*Stuff*You*Just*Created*(and*more!)*•  Permissions*•  Saved*Searches/Reports*•  Custom*Views*•  Distributed*Splunk*•  Deployment*Server*•  License*Usage….*
  42. 42. Date*Name*Title**Technical*Workshops*GeGng*Started*User*Training*DEMO*
  43. 43. Deployment*and*IntegraKon*
  44. 44. CollecKon*Indexing*Search*Core*FuncKons*Access*Controls*Stats/*AnalyKcs*Alerts* Dashboards*Reports*Apps*and*SoluKons*ApplicaKon*Monitoring*SDKUserInterface APIsIT*OperaKons*Security* Compliance*Business*AnalyKcs*Web*Intelligence*44*
  45. 45. Splunk*Has*Four*Primary*FuncKons*45*•  Searching*and*ReporKng*(Search*Head)**•  Indexing*and*Search*Services*(Indexer)**•  Local*and*Distributed*Management*(Deployment*Server)**•  Data*CollecKon*and*Forwarding*(Forwarder)*A*Splunk*install*can*be*one*or*all*roles…**
  46. 46. GeGng*Data*Into*Splunk*Agent*and*AgentQless*Approach*for*Flexibility*46*perf*shell*code*MountedFileSystemshostnamemount+syslogTCP/UDP+WMIEvent+Logs+PerformanceAc/veDirectorysyslogcompa/blehostsandnetworkdevicesUnix,LinuxandWindowshostsWindowshosts CustomappsandscriptedAPIconnec/onsLocalFileMonitoringlog+files,+config+files+dumps+and+trace+files+WindowsInputsEvent+Logs+performance+counters+registry+monitoring+AcAve+Directory+monitoring+virtualhostWindowshostsScriptedInputsshell+scripts+custom+parsers+batch+loading+AgentNlessDataInput SplunkForwarder
  47. 47. Understanding*the*Universal*Forwarder*47*Forward*data*without*negaKvely*impacKng*producKon*performance.*Scripts*Universal*Forwarder*Deployment*Logs* ConfiguraKons*Messages* Metrics*Central*Deployment*Management*Monitor*files,*changes*and*the*system*registry;*capture*metrics*and*status.*UniversalForwarder Regular(Heavy)ForwarderMonitor*All*Supported*Inputs** **RouKng,*Filtering,*Cloning** *Scripted*Inputs*****Splunk*Web* *Python*Libraries**Event*Based*RouKng**
  48. 48. Horizontal*Scaling*48*Load*balanced*search*and*indexing*for*massive,*linear*scale*out.*Forwarder***Auto*Load*Balancing*Distributed*Search*
  49. 49. MulKple*Datacenters*49*Headquarters*London* Hong*Kong* Tokyo* New*York*Distributed*Search*Index*and*store*locally.*Distribute*searches*to*datacenters,*networks*&*geographies.*
  50. 50. High*Availability,*On*Commodity*Hardware*50*Splunk*Universal*Forwarder*Pool*Constant*UpKme*" As*Splunk*collects*data,*it*keeps*mulKple*idenKcal*copies*" Data*integrity*and*resilience*without*a*SAN*" If*indexer*fails,*incoming*data*conKnues*to*get*indexed*" Indexed*data*conKnues*to*be*searchable*
  51. 51. High*Availability*51*Combine*auto*load*balancing*and*cloning*for*HA*at*every*Splunk*Ker.**Clone*Group*1*:*Complete*Dataset*Data*Cloning*&**Auto*Load*Balancing*Distributed*Search* Distributed*Search*Clone*Group*2*:*Complete*Dataset***Shared*Storage*
  52. 52. Service*Desk*Event*Console*SIEM*Send*Data*to*Other*Systems*52*Route*raw*data*in*real*Kme*or*send*alerts*based*on*searches.*
  53. 53. Integrate*External*Data*53*LDAP,*AD* Watch**Lists*CRM/ERP*CMDB*Correlate*IP*addresses*with*locaKons,*accounts*with*regions*Extend*search*with*lookups*to*external*data*sources.*
  54. 54. Integrate*Users*and*Roles**54*Problem*InvesKgaKon* Problem*InvesKgaKon* Problem*InvesKgaKon*Save*Searches*Share*Searches*LDAP,*AD**Users*and*Groups*Splunk*Flexible*Roles*Manage*Users*Manage*Indexes*CapabiliKes*&*Filters*NOT*tag=PCI*App=ERP*…*Map*LDAP*&*AD*groups*to*flexible*Splunk*roles.*Define*any*search*as*a*filter.*Integrate*authenKcaKon*with*LDAP*and*AcKve*Directory.*
  55. 55. Centralized*Licensing*Management*55*Problem*InvesKgaKon*Groups,*Stacks,*and*Pools*for*Enterprise*Deployments*
  56. 56. Deployment*Monitoring*56*Keep*Tabs*On*Your*Splunk*Enterprise*Deployment*Forwarders*Indexers*Sourcetypes*Licenses*
  57. 57. Support*and*Community*
  58. 58. Support*Through*the*Splunk*Community*58*Browse and share Appsfrom Splunk, Partners andthe Communitysplunkbase.splunk.comSplunkbase*Community-drivenknowledge exchangeand Q&Aanswers.splunk.com5 tracks, more than 40sessions, the smartestSplunk users togetherconf.splunk.com
  59. 59. Where*to*Go*for*Help*59*•  DocumentaKon*–  h?p://www.splunk.com/base/DocumentaKon*•  Technical*Support**–  h?p://www.splunk.com/support*•  Videos*–  h?p://www.splunk.com/videos*•  EducaKon*–  h?p://www.splunk.com/goto/educaKon*•  Professional*Services**
  60. 60. Thank*You*

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