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New	  Visibility=New	  Opportunity:	  How	  IT	  Can	  Drive	  Business	  Value	             New	  York	             Octob...
Why	  Are	  You	  Here?	    !      Learn	  to	  use	  Splunk	  to	  Drive	  Value	  for	  the	  Business.	    !      JusPf...
Agenda	    •  IntroducPons	    •  IdenPfying	  OpportuniPes	  for	  the	  Business	    •  Real	  World	  Examples	    •  W...
IntroducPons	           Pete	  Sicilia,	  Client	  Architect	           	           Erin	  Sweeney,	  Director,	  Customer...
Splunk	  Collects	  and	  Indexes	  Any	  Machine	  Data	   Customer	  	                                                  ...
Splunk	  Is	  Used	  Across	  IT	  and	  The	  Business	                                  Apps	          Infra	     Securi...
IT	  Driving	  The	  Business	    Understand	  your	  business	    !      What’s	  your	  revenue	  model?	    !      What...
Understand	  Your	  IT	    !      What	  tools	  and	  processes	  do	  you	  have	  in	  place?	    !      What	  problem...
Find	  the	  High	  Value	  Business	  Problems	    Where	  can	  IT	  help	  the	  business?	    !      Customer	  Experi...
High	  Value	  Problems	  Across	  Silos	                                  Apps	          Infra	     Security	   Complianc...
Customer	  Examples	  
Strategic	  Focus	  Areas	  for	  Financial	  Services	                            Diverse	  Business	  Processes	  Suppor...
Enabling	  High	  Performance	  Global	  Trade	  Infrastructure	                                                Leading	  ...
End-­‐to-­‐End	  Visibility	  Delivers	  $6	  MM	  in	  Annual	  ROI	              Financial	  Service	  Firm	  Improves	 ...
New	  Insights	  for	  Electronic	  Trading	    •      Splunk	  provides	  insight	  into	  the	  execuPon	  of	  individu...
Compliance	  Monitoring	  and	  Analysis	  !     Splunk	  dashboard	  view	  of	  systems	        health	  idenPfies	  serv...
Website	  Infrastructure	  Monitoring	  and	  Analysis	  “	   the	  first	  Pme	  in	  six	   For	    years,	  macys.com	  ...
Delivering	  Intelligence,	  Leading	  InnovaPon	  !   $7M	  savings	  on	  infrastructure	  in	  first	  year	  w/	  Splun...
Happy	  Customers	  =	  Increased	  Revenues	                                            “	   CEO	  suspected	  wur	  cart...
Business	  AnalyPcs	  with	  Real-­‐Pme	  Dashboards	   !   Splunk	  reduced	  outage	  frequency	  delivering	  an	      ...
Delivering	  A	  Mobile	  Service	  with	  Splunk	    !   Management	  team	  views	  dashboards	  detailing	        adopP...
Beier	  Intelligence	  of	  Web-­‐based	  Services	  “	   6p	  roducts,	  oof	  nly	  Splunk	   Arer	   months	   effort	  ...
Other	  OpportuniPes	  
Capacity	  Planning	    !      Leverage	  data	  in	  Splunk	  to	  extract	  key	  metrics:	           –  Response	  Pme,...
Product	  Usage	  Metrics	    •      Who	  is	  using	  a	  parPcular	  feature?	    •      How	  oren	  is	  that	  featu...
TransacPon	  Tracking	  and	  Monitoring	    !      Legacy	  system	  integraPon	  	    !      No	  code	  changes	    !  ...
Big	  Data	      When	  the	  size	  of	  the	  data	  becomes	  part	  of	  the	  problem	  –	  how	  big	  is	  big?	   ...
Now	  you…	  
Food	  for	  Thought—Value	  to	  Your	  Business?	                                    Whats	  the	  cost	  of	           ...
IdenPfy	  Key	  Stakeholders	  with	  Valuable	  Data	     What’s	  Important?	     !   TransacPons?	     !   Website	  da...
What	  QuesPons	  Should	  We	  Ask?	    !      BRAINSTORM!	  Copyright	  ©	  2011,	  Splunk	  Inc.	     31	           Lis...
Can	  we	  Connect	  any	  Dots	    !      Map	  Business	  Problems	  to	  data/	  IT	  tools	  to	  deliver	  answers	  ...
Challenges	  Convincing	  the	  Business	    !      Logs	  hold	  that	  relevant	  data	  to	  drive	  business	  decisio...
And	  remember,	  it’s	  not	  just	  the	  data	    !      …it’s	  also	  the	  format	                                  ...
Ge|ng	  Promoted	  with	  Splunk	    !      Prove	  credibility	  by	  solving	  baseline	  challenges	  (upPme,	         ...
The	  Path	  to	  Business	  Enlightenment	    !      Understand	  How	  IT	  and	  the	  Business	  Connect	           – ...
Other	  Tools	                       37	  
5	  Customers	  Saving	  Nearly	  $30M	  with	  Splunk	   Copyright	  ©	  2011,	  Splunk	  Inc.	     38	     Listen	  to	 ...
ROI	  Calculator	  Copyright	  ©	  2011,	  Splunk	  Inc.	              39	           Listen	  to	  your	  data.	  
Splunk	  Valuecheck	  What	  is	  the	  benefit	  to	  you?	    !      Ensure	  your	  architecture	  is	  supportable,	  m...
!      90+	  sessions	  :	  Splunk	  Answers	  Lab	  :	  SoluPons	  Lab	  :	  Keynote	  Sessions	  :	           More!	    ...
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SplunkLive: New Visibility=New Opportunity: How IT Can Drive Business Value

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We know Splunk helps us solve problems at the IT operations level. But more and more Splunk helps us to make machine-generated data relevant for non-technical business users. With Splunk you can ask any question at any time, without planning questions or structures in advance. And once you’ve built initial dashboards, you can empower business users to access them so they can get instant, accurate data on their own. Join us for this session where we’ll review how to build custom dashboards that provide both up-to-the-minute and long-term trending analysis that business users need to make the decisions that impact revenue.

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Transcript of "SplunkLive: New Visibility=New Opportunity: How IT Can Drive Business Value "

  1. 1. New  Visibility=New  Opportunity:  How  IT  Can  Drive  Business  Value   New  York   October  27,  2011  
  2. 2. Why  Are  You  Here?   !  Learn  to  use  Splunk  to  Drive  Value  for  the  Business.   !  JusPfying  Splunk  across  your  organizaPon.  Copyright  ©  2011,  Splunk  Inc.   2   Listen  to  your  data.  
  3. 3. Agenda   •  IntroducPons   •  IdenPfying  OpportuniPes  for  the  Business   •  Real  World  Examples   •  Ways  for  You  to  Deliver  Value  to  Your  Business   •  Q&A    Copyright  ©  2011,  Splunk  Inc.   3   Listen  to  your  data.  
  4. 4. IntroducPons   Pete  Sicilia,  Client  Architect     Erin  Sweeney,  Director,  Customer  Programs  Copyright  ©  2011,  Splunk  Inc.   4   Listen  to  your  data.  
  5. 5. Splunk  Collects  and  Indexes  Any  Machine  Data   Customer     Outside  the   Facing  Data   Datacenter   !  Click-­‐stream  data   !  Manufacturing,   !  Shopping  cart  data   logisPcs…   !  Online  transacPon   !  CDRs  &  IPDRs   data   !  Power  consumpPon   Logfiles   Configs   Messages   Traps     Metrics   Scripts   Changes   Tickets   !  RFID  data    Alerts   !  GPS  data   Windows   Linux/Unix   Virtualiza7on     Applica7ons   Databases   Networking   !  Registry   !  ConfiguraPons   &  Cloud   !  Web  logs   !  ConfiguraPons   !  ConfiguraPons   !  Event  logs   !  syslog   !  Hypervisor   !  Log4J,  JMS,  JMX   !  Audit/query  logs   !  syslog   !  File  system   !  File  system   !  Guest  OS,  Apps   !  .NET  events   !  Tables   !  SNMP   ! sysinternals   !  ps,  iostat,  top   !  Cloud   !  Code  and  scripts   !  Schemas   !  ne_low   Copyright  ©  2011,  Splunk  Inc.   5   Listen  to  your  data.  
  6. 6. Splunk  Is  Used  Across  IT  and  The  Business   Apps   Infra   Security   Compliance   Business   Web/   AnalyPcs   Mobile   Developer  Framework  Copyright  ©  2011,  Splunk  Inc.   6   Listen  to  your  data.  
  7. 7. IT  Driving  The  Business   Understand  your  business   !  What’s  your  revenue  model?   !  What  do  you  know  about  your  customers?   !  What’s  your  product  set?   !  What’s  your  go-­‐to-­‐market  Strategy   !  CriPcal  corporate  strategies?   !  Where  is  the  high  value  data?   !  What  are  your  ExecuPve  hot  buions?  Copyright  ©  2011,  Splunk  Inc.   7   Listen  to  your  data.  
  8. 8. Understand  Your  IT   !  What  tools  and  processes  do  you  have  in  place?   !  What  problems  they  are  solving  today?   !  What  isn’t  being  addressed?  (could  it?)   !  Do  they  capture  the  data  to  solve  other  problems?   !  Could  you  add  efficiencies?   !  Can  you  cross  the  silos?  Copyright  ©  2011,  Splunk  Inc.   8   Listen  to  your  data.  
  9. 9. Find  the  High  Value  Business  Problems   Where  can  IT  help  the  business?   !  Customer  Experience   !  Incomplete  transacPons   !  Ordering  difficulPes   !  Customer  Service   !  Asset  tracking   !  ReporPng  back  to  the  business   Don’t  underes7mate  the  power  of  crossing  the  silos!  Copyright  ©  2011,  Splunk  Inc.   9   Listen  to  your  data.  
  10. 10. High  Value  Problems  Across  Silos   Apps   Infra   Security   Compliance   Business   Web/   AnalyPcs   Mobile   Developer  Framework  Copyright  ©  2011,  Splunk  Inc.   10   Listen  to  your  data.  
  11. 11. Customer  Examples  
  12. 12. Strategic  Focus  Areas  for  Financial  Services   Diverse  Business  Processes  Support  End  Customer  Offerings   Product  &   RepresentaPve  Business  Processes   Services   Trade     FIX  Order   Online  Banking  Customer  Centricity   Processing   Management   Customer   Payment   Trading   CommunicaPon   Processing  Agile  IT  Infrastructure   Credit  Cards   Seilement   Core  Banking   Systems   Processes   Loans  Regulatory  &  Compliance     Mortgage   Branch  /  ATM   OriginaPon   Management   Insurance   Compliance   Business  Cost-­‐op7miza7on   Security   (SOX/Basel)   Services   Copyright  ©  2011,  Splunk  Inc.   12   Listen  to  your  data.  
  13. 13. Enabling  High  Performance  Global  Trade  Infrastructure   Leading  European  Financial  Services  Firm   !  Trading  infrastructure  -­‐  thousands  of   transacPons  across  many  applicaPons  and  silos   !  (What  is  each  transacPon  worth?)   !  Splunk  provides  in-­‐depth  visibility  across  silos:   –  Troubleshoot  cross-­‐silo  problems  within   seconds   –  Improves  system  upPme  with  predicPve   capacity  alerts     –  Understand  user  trends   “Today, we run threshold-based alerts to –  Improve  user  experience   address issues before they cause –  Accelerates  trade  processing  Pmes   downtime” –  Report  back  to  management   - Team Lead for Trading Infrastructure Copyright  ©  2011,  Splunk  Inc.   Listen  to  your  data.  
  14. 14. End-­‐to-­‐End  Visibility  Delivers  $6  MM  in  Annual  ROI   Financial  Service  Firm  Improves  Service  and  Customer  SaPsfacPon   !  Indexes  millions  of  events/day   Machine  data  across:   –  Custom  &  3rd  party  sorware,  servers   –  Java  code,  databases,  OperaPng  systems   –  Splunk  provides  insights  to  improve   service:   –  Decreased  downPme  through  proacPve   monitoring   –  Reduced  MTTR  with  faster  troubleshooPng   –  Beier  coordinaPon  across  departs   “We paid for Splunk in the first month… –  Improved  team  efficiency  and  beier   now, we are proactively solving problems.” resource  uPlizaPon   Copyright  ©  2011,  Splunk  Inc.   Listen  to  your  data.  
  15. 15. New  Insights  for  Electronic  Trading   •  Splunk  provides  insight  into  the  execuPon  of  individual  trades  and   provides  business  intelligence  to  drive  trading  revenues   Leading  Investment  Bank   !  AnalyPcs  across  trade  lifecycle   –  Gain  insight  across  applicaPons,  auto-­‐negoPaPon  engine  and   Corporate  and   third  party  trading  pla_orms   investment  banking   –  Real-­‐Pme  visibility  into  key  performance  metrics  –  trades  by   arm  of  leading  bank,   client,  client-­‐Per,  products  and  spreads   ranked  among  top  11   –  ExecuPve  dashboards  for  business  managers  from  Fixed  Income  /   investment  banks   Sales  &  Trading  /  Rates  &  Credits  Groups   globally.  With  over   !  Business  Value   6,300  employees  in  15   –  EffecPvely  manage  spreads  based  on  data  in  real-­‐Pme   countries.     –  Adjust  spreads  to  drive  profitable  trading  volume  &  increase  revenue  Copyright  ©  2011,  Splunk  Inc.   15 Listen  to  your  data.  
  16. 16. Compliance  Monitoring  and  Analysis  !  Splunk  dashboard  view  of  systems   health  idenPfies  servers  at  risk   (low  on  disk  space,  high  on  CPU)    ! Splunk’s  flexibility,  ease-­‐of-­‐use,   highly  customizable  use  and   affordable  price  tag  made  it  a   winner  from  the  start   “ We  were  able  to  mo  just  from  a  9  person  cdompliance   monitoring  team  t ove   3  people.  Every   ay  they   Shawn  Grimes   Senior  Security  Architect   thank  me  for  Splunk. ”Copyright  ©  2011,  Splunk  Inc.   Listen  to  your  data.  
  17. 17. Website  Infrastructure  Monitoring  and  Analysis  “   the  first  Pme  in  six   For   years,  macys.com   experienced  no  downPme   during  peak  holiday   shopping  –  despite  a  50%   increase  in  traffic.   ”   !  Delivered  the  IT  team  end-­‐to-­‐end  visibility  across  enPre   Senior  Analyst,     technology  stack       Architecture  Team   !  Enabled  100%  up-­‐Pme  for  two  straight  seasons  during  a   50%  increase  in  transacPons   !  Supplied  role-­‐specific,  dashboards  to  100+  users  across  IT   Copyright  ©  2011,  Splunk  Inc.   17   Listen  to  your  data.  
  18. 18. Delivering  Intelligence,  Leading  InnovaPon  ! $7M  savings  on  infrastructure  in  first  year  w/  Splunk  ! Each  hour  of  downPme  costs  millions  in  revenue—Splunk  has  all  delivered   85%  reducPon  in  MTTR    ! OpPmizing  mulP-­‐million  dollar  SEO/SEM  investments  w/  Splunk    ! 1400+  folks  using  Splunk  can  focus  on  innovaPon  vs.  operaPons   “  In  jlust  92months,  niPal  Splunk     “   at   east   5X  our  i we’ve  re-­‐couped   investment.   Eddie  Saierly   Sr.  Director,     “   least  one  of  my  2  promoPons   At   “   Infrastructure  Architecture  and   this  year  are  thanks  to  Splunk!   Emerging  Technologies  Copyright  ©  2011,  Splunk  Inc.   18   Listen  to  your  data.  
  19. 19. Happy  Customers  =  Increased  Revenues   “   CEO  suspected  wur  cart   Our   o reservaPon  system   as   throiling  demand.  A  quick   Splunk  search  allowed  us  to   provide  hard  data  on  the   impact,  which  led  to  changing   “   the  feature.    !  Real-­‐Pme  infrastructure  and  app  performance  view  drives  DevOps  culture    !   Real-­‐Pme  monitoring  and  full  visibility  ensures  opPmal  customer  experience— and  drives  revenue  !   “Smart”  logging  gives  full  view  of  purchase  pipeline—refers,  purchase  triggers,   Jerry  Brennock   abandon  triggers,  driving  new  features  and  markePng  planning   Director,  Engineering   Copyright  ©  2011,  Splunk  Inc.   19   Listen  to  your  data.  
  20. 20. Business  AnalyPcs  with  Real-­‐Pme  Dashboards   !  Splunk  reduced  outage  frequency  delivering  an   annual  ROI  of  $1.2M   !   Drives  capacity  and  maintenance  window   planning   !   Delivered  execuPve  dashboards  showing   acPvaPons  by  minute,  by  channel,  by  market,   by  device  type  in  hours,  not  days  or  weeks  “   a  maier  of  hours  (not  days),   In   Splunk  lets  us  build  dashboards   to  compare  and  correlate   whatever  we  want—nothing   “   else  lets  us  do  that.   Clint  Sharp   Director,     ApplicaPon  OperaPons     Copyright  ©  2011,  Splunk  Inc.   20   Listen  to  your  data.  
  21. 21. Delivering  A  Mobile  Service  with  Splunk   !  Management  team  views  dashboards  detailing   adopPon  rates,  usage  paierns/  behaviors,  trending   !   Sales  teams/  product  managers  view  specific  account   usage  then  partner  to  drive  adopPon,  cust  sat  and   renewal/  retenPon  rates   !   Support  team  Reduced  Pme  to  resolve  Pckets,   boosPng  customer  saPsfacPon   ! Dev  team  de-­‐bugging,  monitoring  API  for  performance   metrics  and  server  uPlizaPon  “   is  indispensable!  Sever  before!   us   Splunk   operaPonal  insight  like  n plunk  is  giving   “   Jigesh  Saheba   Sr.  ApplicaPons  Architect   Copyright  ©  2011,  Splunk  Inc.   21   Listen  to  your  data.  
  22. 22. Beier  Intelligence  of  Web-­‐based  Services  “   6p  roducts,  oof  nly  Splunk   Arer   months   effort  with   other   gave  us  the  business  reports   about  our  web-­‐based  digital   assets  that  we  needed. ”   Sondra  Russell •  Programming  popularity   •  Views  by  player   Online  Metrics  Analyst   •  RoyalPes   •  Errors     •  Abandonment  rates   Copyright  ©  2011,  Splunk  Inc.   22   Listen  to  your  data.  
  23. 23. Other  OpportuniPes  
  24. 24. Capacity  Planning   !  Leverage  data  in  Splunk  to  extract  key  metrics:   –  Response  Pme,  applicaPon  CPU,  database  CPU,  Storage   –  Top  URL  requests  and  API  methods  including  growth/trends   –  Key  Performance  Indictors  help  drive  business  decisions  about  hardware   changes,  provisioning  and  change  management   !  What  else  would  a  business  person  see  in  this  data?   –  Customer  trends/paierns?   –  Cost  savings  from  fewer  outages  and  reduced  hardware  spend?  Copyright  ©  2011,  Splunk  Inc.   Listen  to  your  data.  
  25. 25. Product  Usage  Metrics   •  Who  is  using  a  parPcular  feature?   •  How  oren  is  that  feature  ge|ng  used?   •  Graphs  and  reports  illustrate  usage  trends   •  Helps  to  refine  features,  drive  enhanced  user  experience   •  Dashboards  show  trending  and  baseline  vs.  changes  when  new   features  launch   •  Who  might  like  this  in  MarkePng?  Who  else?    Copyright  ©  2011,  Splunk  Inc.   Listen  to  your  data.  
  26. 26. TransacPon  Tracking  and  Monitoring   !  Legacy  system  integraPon     !  No  code  changes   !  Remove  producPon  access   !  Span  silos  of  data  in  one  step  –  real  visibility   !  Move  from  reacPve  to  proacPve  support   !  Head  off  customer  impact   !  End-­‐to-­‐end  tracking  and  trending  =  real  SLAs   !  What  else  could  you  do?  Copyright  ©  2011,  Splunk  Inc.   Listen  to  your  data.  
  27. 27. Big  Data   When  the  size  of  the  data  becomes  part  of  the  problem  –  how  big  is  big?   !  How  much  data?  Diversity?  Velocity?   !  What  quesPons  are  you  asking  of  you  Big  Data?   !  Who  needs  to  ask  the  quesPons  and  see  the  answers?   !  How  fast  do  you  need  answers?     !  Real  Pme  vs  batch   !  Minutes  vs.  months   !  Do  you  need  to  share  results?  IT/LOB/Management?   !  How  do  you  want  to  visualize  your  data?  Copyright  ©  2011,  Splunk  Inc.   27   Listen  to  your  data.  
  28. 28. Now  you…  
  29. 29. Food  for  Thought—Value  to  Your  Business?   Whats  the  cost  of   Whats  the  monthly     downPme/month  due  to   cost  of  inappropriate     cleaning  infected  hosts   viewing  of  paPent  data  Who  is  using  borrowed   Which  bank  tellers  are  (or  stolen)  network   processing  their  own  access  credenPals   transacPons   Why  is  my  company     What  is  the  definiPve   website  experiencing   Who  are  my  highest     record  of  trades  made   random  failures   $  customers;  what  is   by  this  client   their  service  quality  Copyright  ©  2011,  Splunk  Inc.   29   Listen  to  your  data.  
  30. 30. IdenPfy  Key  Stakeholders  with  Valuable  Data   What’s  Important?   !   TransacPons?   !   Website  data?   !   Call  detail  records?   !   RFID?   !   SCADA?   !   Email?   !   Customer  data?   !   Pricing  informaPon?   Copyright  ©  2011,  Splunk  Inc.   30   Listen  to  your  data.  
  31. 31. What  QuesPons  Should  We  Ask?   !  BRAINSTORM!  Copyright  ©  2011,  Splunk  Inc.   31   Listen  to  your  data.  
  32. 32. Can  we  Connect  any  Dots   !  Map  Business  Problems  to  data/  IT  tools  to  deliver  answers  Copyright  ©  2011,  Splunk  Inc.   32   Listen  to  your  data.  
  33. 33. Challenges  Convincing  the  Business   !  Logs  hold  that  relevant  data  to  drive  business  decisions   !  Logging=Accountability   –  Visibility  into  who’s  doing  what,  when   –  Ignorance  isn’t  bliss?  Copyright  ©  2011,  Splunk  Inc.   33   Listen  to  your  data.  
  34. 34. And  remember,  it’s  not  just  the  data   !  …it’s  also  the  format   Raw  data  vs.  Heat  maps  Copyright  ©  2011,  Splunk  Inc.   34   Listen  to  your  data.  
  35. 35. Ge|ng  Promoted  with  Splunk   !  Prove  credibility  by  solving  baseline  challenges  (upPme,   deliverability,  transacPon  complePon)   !  Deliver  new  value  to  business  (via  mechanisms  previously   discussed)   !  Get  your  promoPon  J   !  Who’s  done  it  already?  Copyright  ©  2011,  Splunk  Inc.   35   Listen  to  your  data.  
  36. 36. The  Path  to  Business  Enlightenment   !  Understand  How  IT  and  the  Business  Connect   –  Increase  your  Value  to  the  organizaPon   –  See  the  BIG  picture  about  how  your  company  works   –  Show  your  business  the  value  you  already  have  uncovered  in  your  data   !  Market,  Market,  Market   –  Market  the  value  your  data  delivers   –  PercepPon=Reality   –  If  no  one  knows  you  can  save  the  world  (or  just  the  business),  you’ll  never   have  the  chance  Copyright  ©  2011,  Splunk  Inc.   36   Listen  to  your  data.  
  37. 37. Other  Tools   37  
  38. 38. 5  Customers  Saving  Nearly  $30M  with  Splunk   Copyright  ©  2011,  Splunk  Inc.   38   Listen  to  your  data.  
  39. 39. ROI  Calculator  Copyright  ©  2011,  Splunk  Inc.   39   Listen  to  your  data.  
  40. 40. Splunk  Valuecheck  What  is  the  benefit  to  you?   !  Ensure  your  architecture  is  supportable,  maintainable  and   upgradable   !  IdenPfy  performance  issues  and  risks     !  Transfer  Knowledge  on  improving  your  Splunk  processes   –  Onboarding   –  OperaPng   !  OpPmize  your  volume  consumpPon   !  Benchmark  your  Splunk  maturity  Copyright  ©  2011,  Splunk  Inc.   40   Listen  to  your  data.  
  41. 41. !  90+  sessions  :  Splunk  Answers  Lab  :  SoluPons  Lab  :  Keynote  Sessions  :   More!   !  Present  your  Splunk  Success  Story,  get  half  off  the  conference  fee:   hip://www.splunk.com/goto/confpapers  Copyright  ©  2011,  Splunk  Inc.   Listen  to  your  data.  
  42. 42. Support  Through  the  Splunk  Community   Splunkbase   Splunk  Answers   Users’  Groups   Browse  and  share  Apps   Community-­‐driven   Form  a  local  Users’  Group  from  Splunk,  Partners  and   knowledge  exchange  and   to  share  best  pracPces  all   the  Community   Q&A   year  long!   hip://splunk-­‐base.splunk.com/apps/   hip://splunk-­‐base.splunk.com/answers/   Community@splunk.com  Copyright  ©  2011,  Splunk  Inc.   Listen  to  your  data.  
  43. 43. Thank  You  
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