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Magento impl & managed services


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  • 1. Retail Insights Magento E-Commerce Platform. Evolved.
  • 2. ∗ Leader in ground-breaking E-commerce offers complete flexibility and control over the look, content and functionality while development ∗ Provider of end-to-end e-commerce suite ∗ Trusted by many of the world’s most discerning companies ∗ Nike, Lindt, Lighting Giants etc. ∗ Obsessed with customer satisfaction ∗ Magento is well architected, designed and flexible. Also, has won number of awards. ∗ Over 170+ Magento Connect Extensions written ∗ Over 70 partners Magento : A New Leader in E-commerce platform
  • 3. 1. Flexibility: We believe each solution should be as unique as the business behind it. Magento‘s code allows for seamless customizations. ∗ Upgradeable: By separating the core code from community and local customizations, Magento can be easily customized without losing the ability to upgrade ∗ Speed and Security: The coding standards used by the developers follow best practices to maximize the efficiency of the software and provide a secure online storefront. ∗ Portability: Magento was developed with portability in mind, that’s why there’s extra logic built in. Path, Directory separators, they’re all designed to work cross platform Magento : A New Leader in E- commerce platform
  • 4. Magento Sales Orders Contact Details Payment gateway Order Fulfillment Shipping Details Your Website + Magento Online Customer
  • 5. Magento Features • Analytics and Reporting - the script is integrated with Google Analytics and offers many different reports. • Product Browsing - multiple images for products, options for extensive reviews, wishlists and much more • Catalog Browsing - easy navigation, advanced product filtering system, product comparison • Catalog Management - inventory management, batch import and export of products, different tax rates per location, additional product attributes • Customer Accounts - order status and history, e-mail and RSS feeds for products in the wishlist, newsletter subscription, default billing and shipping address • Customer Service - enhanced features for customers' accounts, Contact Us form, comprehensive order tracking and history, customizable order e- mails
  • 6. Magento Features contd…. • Order Management - create orders through admin area, create multiple invoices shipments and credit memos, call center order creation option • Payment - different payment methods: credit cards, PayPal,, Google Checkout, checks, money orders, support of external payment modules like Cybersource, ePay, eWAY and many more. • Shipping - shipping to multiple addresses, flat rating shipping, supports UPS, UPS XML (account rates), FedEx (account rates), USPS and DHL • Checkout - one page checkout, SSL support, checkout without having an account. • Search Engine Optimization - 100% Search Engine Friendly, Google SiteMap support. • Site Management - control of multiple web sites, multiple languages, tax rate with support for US and International markets, customizable outlook through templates
  • 7. ∗ Hardware ∗ With a big number of concurrent users, sufficient amount of RAM is highly critical to handle all incoming connections. Faster modern systems with multi- core CPUs, high front side bus speeds, and fast hard drives, preferably at 7200RPM and higher, will generally speed up the entire application. ∗ Network ∗ Insufficient network I/O throughput and latencies in the internal network can significantly impact the performance of a multi-server setup. Outbound connection latency may cause discomfort for a customer while browsing the store frontend ∗ Software ∗ Magento Enterprise Edition is a PHP application that runs on the LAMP stack. Therefore, current, up-to-date, and well-configured versions of the Linux Kernel, Apache, MySQL, and PHP will provide better performance results. Technology Environment
  • 8. ∗ Offline Marketing ∗ Objective to increase trading radius from 20 miles to 1000 miles ∗ Increase the leads/sales by 30% i.e. 50 orders/month ∗ Online Marketing ∗ High end SEO ∗ Blogs ∗ E-mail Campaigns ∗ Technical Support ∗ Call Centre ∗ L1, L2 and L3 support – Manage, Support and Report ∗ Handling Customer quires - Order Fulfillment Payment & shipping Managed Services
  • 9. ∗ Offline Marketing ∗ Messaging advantages of online and buying directly from manufacturer by giving discounts ∗ Contacting end customers directly or through intermediates ∗ Partnership with communities – e.g. with associations ∗ Online Marketing ∗ Google ads ∗ Facebook campaigns and building online community ∗ Designing new themes on the website etc. ∗ Handling Bulk product uploads and new themes & Reporting ∗ Technical Support ∗ Server Support – Coordinating with Hosting provider ∗ Upgradations, Backups automations ∗ SLA’s definition Managed Services – How we do
  • 10. Delivery Models   Fixed Price Model - 1 Installment Model - 2 Partnership Model - 3 Project Duration 60 Days ( 2 months) 60 Days ( 2 months) 60 Days ( 2 months) Managed  Services/Support 90 days ( 3 months) NA NA Mandatory Support NA One year One Year Fixed Price INR 350,000.00 INR 50,000.00 INR 50,000.00 Installment Period NA 6 months 18 months Revenue sharing - 30 % of Total Sale Amount Monthly Fixed  Charges INR 12,000.00 INR 12,000.00 INR 12,000.00 Payment Duration Within 2 months ( project Duration) Project kick off and 6 monthly equal installments Before start of project Minimum Contract  period 5 months( support) 14 months (Incl. 1 year support) 18 months
  • 11. ∗ Value and Outcome based models ∗ Increase your IT responsiveness and agility ∗ Reduced CapEx and OpEx ∗ No dependency on in-house IT/Marketing team ∗ Assured Security – Customer Privacy and Transaction Details ∗ Increase “Access from Anywhere – Anytime” ∗ ROI in less than year ∗ No Operational Dependencies ∗ Focus on core business – Identifying Supplier and New Product Launches Benefits and Value adds
  • 12. Magento Frontend
  • 13. Magento Admin
  • 14. Thank You! Contact us: Retail Insights Pvt. Ltd. Banaswadi, Bangalore, India – 560043 Mob:+91 9916515747