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Innovations for Open Development Enhance Transparency and Citizen Engagement for Better Results Bjorn-Soren Gigler Innovations in Governance Team World Bank Institute Jan. 25,2013 bgigler@worldbank.orgwww.maps.worldbank.org www.openaidmap.org

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Participatory, Collaborative, Results FocusedTowards an Open Development Approach

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Mapping for ResultsInformation available, but not easy to visualizeGeo-coding: makes project data more accessible Visualize project locationsand MDGs at country level

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Main Objectives• Enhance Monitoring of Results: to better monitor, track and report results• Improve targeting of WB Operations: to address MDGs• Improve Transparency and Social Accountability: to increase accessibility to WB operations and their outcomes• Establish Feedback Loop: to empower citizens and CSOs to provide direct feedback on development outcomes

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Mapping at Various LevelsRegions CountriesSectors Projects maps.worldbank.org

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Are health projects in areas with the highest infant mortality?

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Progress so far• Maps for all 144 IBRD and IDA countries developed• More than 38,000 project locations mapped combined with sub-national MDG indictors (poverty, infant mortality, malnutrition)• Visualized geographic locations for 2,500 active Bank projects• Provided quick graphic overview of how the WB is doing in terms of reaching its development objectives• Initiated Open Aid Pilots with aidData for Malawi, Bolivia, Kenya, Tanzania and Nepal

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Mapping for Results 2.0 Link to ISR Results Stories Link to World Bank Local

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Nepal- Moving beyond Aid to Public ExpendituresPoverty and WB projects WB and USAID projectsPublic Expenditures Feedback Loop

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Poverty Alleviation FundMapping at the Local Community Level

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From Objective Data to Social Content Mapping for Results On Track -Beneficiary Geostories Feedback platform Provides curated Provide curated social Provides crowd- geographic context of Bank-financed sourced citizen context data of projects feedback Bank-financed projectsGeostories can help us learn how to better visualize and communicate thesocial context – an important element of the feedback loop

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Georesults:Global Reach- Local Solutions

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Georesults:http://maps.worldbank.org/content/georesults AFR Ethiopia, Kenya, Rwanda • 3 project • 23 Activities EAP Philippines, Vietnam • 9 projects • 16 Activities ECA Georgia • 1 project • 11 Activities LAC Bolivia • 1 Project • 13 Activities SA Afghanistan, Nepal • 6 projects • 13 Activities

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Georesults: Georgia

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GeoResults: Bolivia

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GeoResults: Nepal

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On Track: Location Based Beneficiary Feedback

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On Track is a program that facilitates direct feedback loops between citizens, governments and WB project teams. The platform uses innovative approaches of ICTs (SMS, Mapping and Social Media) to strengthen existing social accountability mechanisms by collecting, tracking and reporting citizens feedback about project-specific development outcomes.OnTrack - Aim

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Know choices and influence change Empowered Responsive People Providers To improve Reflect citizen voice quality of service Provide information on performance in policymaking Informed Decision Makers OnTrack – Why:Closing the feedback loop

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Adjusting the tools according to each countries’ needs • Multiple feedback channels blending online and off-line methods • SMS • Social Media (facebook, twitter, etc.) •Inter-active Mapping • Community Radios • Working together with governments, PIUs and Task teams to define needs at the local level • Establishment of a feedback mechanism and a ticketing system that provides a transparent system that promotes social accountability mechanismsOnTrack - How

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Implementation of Citizen Feedback Pilots In different local At the local contexts community level In multiple sectors: - Agriculture - Education - Urban - Health and Nutrition - Community Driven DevelopmentBuilding on existingsocial accountability Use a blend ofprocesses technologiesOnTrack - How

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On Track: PROJECT Level Local Level Citizen Feedback “heat map” Project-Level Results Data Citizen feedback on sub-projects

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On Track: ACTIVITY Level Map, activity overview, local contacts Multiple feedback submission channels Different feedback types (Suggestions, Problems, Stories) Stories and Comments from the community

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BENEFICIARY INDONESIA COMMUNITY-DRIVEN DEVELOPMENT FEEDBACK 25

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Open Aid Partnership (OAP)• Open Aid Map a common platform to show locations of donor programs• Country Platforms for open aid flows and public expenditures• Citizen Feedback Loops to promote citizen engagement in the delivery of public services• Capacity Development to empower CSOs and Citizens to effectively use and generate data• Impact Evaluations to assess the impact of open aid on development outcomes

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Open Aid Partnership• Geo-coding of donor-financed projects based on IATI standard• Joint Open Aid Map for better aid coordination (AidData)• Visualize projects of 27 donors combined with poverty data www. openaidmap.org

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Empowered Citizens