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NATIONAL TAXPAYERS ASSOCIATION (NTA)     www.nta.or.ke
INTRODUCTIONThis presentation is divided into six sections.• Section one delineates an overview of what provided  the impe...
OVERVIEW•   There are two principals in taxation: the tax    collector and the taxpayers; the Government and    the citize...
OVERVIEW – cont…•   Institutional and legal reforms e.g. establishment    of independent agencies e.g. KACC and National  ...
OVERVIEW – cont…• Low levels of investment, poor technology, and poor  quality of labor force.• Poor economic growth and r...
OVERVIEW – cont…• In order for citizens to effectively engage  government, there must be formal mechanisms  or institution...
2. ABOUT NTA            www.nta.or.keGovernance | Accountability | Participation
EMERGENCE•   The idea of the NTA emerged out of interest    among citizens for greater government    accountability regard...
ABOUT NTA• The NTA is a national, independent, non-partisan  organization. It envisions an accountable, citizen-  responsi...
ABOUT NTA – cont…•   The NTA is fully independent of government.•   The NTA is committed to working with the    government...
ABOUT NTA – cont…•   The NTA is managed by a Governing Council of    prominent civil society, faith based organizations   ...
NTA OBJECTIVES1. To ensure that taxpayers money is used to deliver   quality services, such as health, education,   agricu...
3. NTA ACTIVITIES            www.nta.or.keGovernance | Accountability | Participation
KEY AREAS OF FOCUS•   Since 2006, NTA has been implementing programs    focused on enhanced citizen demand for    accounta...
NTA STRATEGIC PROGRAMMES              2010-2015Strategic programmes are based on analysis of thebaseline assessment and th...
NTA ACTIVITIESNTA is currently undertaking a number of activities in  order to realize the objectives, these include:• Sec...
NTA CITIZEN REPORT CARDS (CRCs)•   CRCs are participatory survey tools that capture    and provide public service provider...
Constituency Development Fund (CDF)       Citizen Report Cards (CRCs)• Central planning and expenditure is to some extent ...
Impact of the Building Citizen    Demand Programme (CDF Citizen Report Cards)                  www.nta.or.ke      Social A...
Do CDF CRCs Work?• YES!• They have served as an instrument for exacting  accountability especially following extensive  me...
Do CDF CRCs Work?• NTA CDF CRCs have the potential of  engendering healthy competition between the  various constituencies...
www.nta.or.ke                DID YOU KNOW?      Over US$ 6.25 million of taxpayers   money in CDF and LATF was either badl...
www.nta.or.ke           NTA CRC impact - first visit   Project abandoned, not in use & certified complete                 ...
www.nta.or.ke     NTA CRC impact - two weeks later  …funds quickly found, project completed & in use!                     ...
www.nta.or.ke                 …before NTA audit  US$.25,000 misappropriated & project abandoned!                          ...
www.nta.or.ke            …before NTA audit – cont…   US$.25,000 misappropriated & project abandoned!                      ...
www.nta.or.ke                   …after NTA audit            head teacher & CDF committee     dismissed, additional funds a...
www.nta.or.ke                       NTA Intervention            Citizens are demanding action!                 “CDF chairm...
www.nta.or.ke                NTA Intervention                 Citizens demand                  accountability             ...
www.nta.or.ke                     NTA intervention                   due to NTA intervention   “MPs from Western region  h...
www.nta.or.ke                NTA awareness creation                Public forum civic education“You should be vigilant and...
www.nta.or.ke                    NTA CMC TrainingBuilding citizen capacity to demand accountability     …a group of 70 vol...
www.nta.or.ke                NTA awareness creation                  National media reports                            www...
www.nta.or.ke                 NTA awareness creation                Impact of national media reports                     B...
NTA Information Dissemination                   www.nta.or.ke       Social Auditing | Training | Advocacy | M&E
Information Dissemination                  National CDF CRCS LaunchHon. Ababu Namwamba, a Kenyan Member of Parliament offi...
INFORMATION DISSEMINATION            REGIONAL CRCs LAUNCH - PUBLIC FORUMCitizens turned out in large numbers to attend the...
INFORMATION DISSEMINATION             REGIONAL CRCs LAUNCH - PUBLIC FORUMBusiness ground to a halt - citizens attend the N...
INFORMATION DISSEMINATION –                   REGIONAL CRC LAUNCH            LINKING CITIZENS WITH THEIR LEADERSHon. Franc...
INFORMATION DISSEMINATION –                    REGIONAL CRC LAUNCH             LINKING CITIZENS WITH THEIR LEADERSHon. Nem...
INFORMATION DISSEMINATION –   LAKE VICTORIA NORTH WATER SERVICES BOARDLAUNCH OF CUSTOMER SATISFACTION SURVEY REPORTMr. Sim...
INFORMATION DISSEMINATION –                  LAUNCH OF NTA CALL CENTRE   Mr. Peter Okwanyo, Upper Western Regional Provinc...
4. NTA INITIATIVE:CITIZEN ENGAGEMENT IN IMPROVING       QUALITY OF EDUCATION                   www.nta.or.ke       Governa...
School Report Card Project (SRC)                  www.nta.or.ke      Social Auditing | Training | Advocacy | M&E
Background• The project was initiated in 2009.• It is implemented through a partnership between  the Ministry of Education...
Rationale for SRC Project• After the introduction of free primary  education, parents took a back sit and the running of  ...
Rationale for SRC Project – cont…• These weak checks and balances have led to poor  quality education and incidences of  c...
Rationale for SRC Project – cont…• The inadequate formal mechanisms for parental  participation means that the majority of...
Main aims of SRC Project• Empowering parents with tools and skills to hold  teachers and ministry of education officials  ...
Main aims of SRC Project• Empowering parents with tools and skills to hold  teachers and ministry of education officials  ...
SRC Project Implementation steps1. Parents begin by evaluating their schools on 10 key   category areas based on the exist...
SRC Project Implementation – cont…2. School facilities: does the school have classrooms   constructed with permanent mater...
SRC Project Implementation – cont…5. Water and sanitation: does the school have access   to clean water? Are there suffici...
SRC Project Implementation – cont…8. Performance of the School Management Committee   (SMC): does it hold regular meetings...
SRC Project Implementation – cont…10. Parental responsibility: parents assess themselves    on whether they provide basic ...
SRC Project Implementation steps – cont. 2. The parents agree on areas of weak perfomance    and come up with action plans...
5. NTA FUTURE PERSPECTIVE                www.nta.or.ke    Governance | Accountability | Participation
GREATER EAC REGIONAL FOCUS•   NTA will continue to tap into the extensive    volunteerism and consolidate its regional and...
6. ACHIEVEMENTS, CHALLENGES, OVERCOMING THEM, LESSONS    LEARNT & DURATION OF        INTERVENTION                 www.nta....
ACHIEVEMENTS1. Empowered citizens2. Interfacing between citizens and public service   providers3. Research and Information...
CHALLENGES1. Legal and bureaucratic policy frameworks2. Strong resistance from corrupt networks within government and   de...
OVERCOMING CHALLENGES1.   Development of social accountability tools2.   Citizen Report Cards (CRCs)3.   Civic awareness4....
LESSONS LEARNT1. Community participation empowers citizens to   demand accountability & deter corruption2. Partnerships wi...
DURATION OF INTERVENTIONEnsure the NTA vision & mission becomes away of life for ordinary citizens in Kenya and       the ...
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  1. 1. NATIONAL TAXPAYERS ASSOCIATION (NTA) www.nta.or.ke
  2. 2. INTRODUCTIONThis presentation is divided into six sections.• Section one delineates an overview of what provided the impetus for the formation of NTA.• Section two describes the NTA, its emergence, mission, vision and objectives.• Section three discusses NTA activities including Citizen’s Report Cards (CRCs) giving the example CDF CRCs, impact and information dissemination activities.• Section four discusses the School Report Card initiative in improving quality of primary education.• Section five discusses NTA future perspective.• Section six describes achievements, challenges and lessons learnt. www.nta.or.ke Governance | Accountability | Participation
  3. 3. OVERVIEW• There are two principals in taxation: the tax collector and the taxpayers; the Government and the citizens, respectively.• The Government has a tax collection agent, the Kenya Revenue Authority (KRA), which was incorporated in 1995.• KRA has been very effective in collecting revenue.• Effective and efficient utilization of funds hampered by weak formal mechanism for safeguarding citizens taxes e.g. Parliament; Kenya National Audit Office; Internal Audit etc. www.nta.or.ke Governance | Accountability | Participation
  4. 4. OVERVIEW – cont…• Institutional and legal reforms e.g. establishment of independent agencies e.g. KACC and National Anti-Corruption Steering Committee has not helped much.• Proliferation of corruption inversely proportional to efforts to control it.• Tax revenues are not being used properly.• Poor service delivery.• Inadequate investment in infrastructure services that support long term growth. www.nta.or.ke Governance | Accountability | Participation
  5. 5. OVERVIEW – cont…• Low levels of investment, poor technology, and poor quality of labor force.• Poor economic growth and reduced incomes.• Poor human development - levels of education, life expectancy, maternal and child mortality, and poverty.• Inability to realize Vision 2030 and MDGs.• Many eyes are better than one. It is necessary to decentralize the anti-corruption war. www.nta.or.ke Governance | Accountability | Participation
  6. 6. OVERVIEW – cont…• In order for citizens to effectively engage government, there must be formal mechanisms or institutions through which they can meet to assess government performance and collectively articulate their demands for greater accountability. www.nta.or.ke Governance | Accountability | Participation
  7. 7. 2. ABOUT NTA www.nta.or.keGovernance | Accountability | Participation
  8. 8. EMERGENCE• The idea of the NTA emerged out of interest among citizens for greater government accountability regarding the use and collection of their taxes.• The NTA has been developed based on consultations and input from October 2005 and stakeholder forums from April 2006 to July 2007 involving more than 350 stakeholders representing more than 200 organizations (Including GOK, NGOs, FBOs, CBOs, DPs, Assoc. Unions, etc.) www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  9. 9. ABOUT NTA• The NTA is a national, independent, non-partisan organization. It envisions an accountable, citizen- responsive government delivering quality services to all. Its mission is to promote good governance through citizen empowerment, enhancing public service delivery and partnership building.• To realize this mission, the NTA has established a network of volunteers who monitor and report on government services and devolved fund management at the constituency level. These are called Constituency Monitoring Committees (CMCs). www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  10. 10. ABOUT NTA – cont…• The NTA is fully independent of government.• The NTA is committed to working with the government to improve service delivery and the management of devolved funds.• NTA is registered as a ‘Society’ under Section 10 of the Societies Act.• The NTA represents all citizens as everyone pays taxes.• The head office of the NTA is in Nairobi. There are currently eight Regional coordinating offices in each province. Below these are (CMCs). www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  11. 11. ABOUT NTA – cont…• The NTA is managed by a Governing Council of prominent civil society, faith based organizations & private sector leaders• The day to day operations of the NTA are managed by the head office in Nairobi. www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  12. 12. NTA OBJECTIVES1. To ensure that taxpayers money is used to deliver quality services, such as health, education, agriculture, roads and water, etc., for all Kenyans.2. To ensure that taxpayers money is used in a transparent and citizen-responsive manner in devolved funds, such as the Constituency Bursary Fund, Constituency Development Fund, Free Primary Education Fund, Youth Fund, etc.3. To sensitize citizens on their rights and responsibilities as taxpayers. www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  13. 13. 3. NTA ACTIVITIES www.nta.or.keGovernance | Accountability | Participation
  14. 14. KEY AREAS OF FOCUS• Since 2006, NTA has been implementing programs focused on enhanced citizen demand for accountability through monitoring of the quality of public service delivery and the management of devolved funds.• It has done this through development of social accountability tools, Citizen Report Cards (CRCs), civic awareness & citizen capacity-building and initiating partnerships with the government and non-state actors. www.nta.or.ke Social Auditing | Training | Advocacy | M&E
  15. 15. NTA STRATEGIC PROGRAMMES 2010-2015Strategic programmes are based on analysis of thebaseline assessment and the governance context inKenya. These programmes will be taken forward for aperiod of five years from 2010 to 2015:-1. Building Citizen Demand2. Citizen-focused Constitutional Implementation3. Strengthening Government Service Delivery Performance4. Developing NTA Capacity www.nta.or.ke Social Auditing | Training | Advocacy | M&E
  16. 16. NTA ACTIVITIESNTA is currently undertaking a number of activities in order to realize the objectives, these include:• Sector user surveys e.g. Health, Education, Registration Services, Rural Roads, Water, Security, Baseline Scoping Study etc.• Expenditure tracking and review, budget analysis.• Primary School Report Card.• Awareness creation through radio and public forums and IEC materials.• Training and capacity building e.g. on procurement laws, rules and regulations. www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  17. 17. NTA CITIZEN REPORT CARDS (CRCs)• CRCs are participatory survey tools that capture and provide public service providers with systematic user feedback on their performance.• They were developed for the first time in Bangalore, India, in 1994 by the Public Affairs Centre (PAC). They mimic private sector customer feedback survey.• Because resources are finite, NTA CRCs target critical sectors in terms of the amount of resources spent, impact on poverty, incidences of corruption etc. www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  18. 18. Constituency Development Fund (CDF) Citizen Report Cards (CRCs)• Central planning and expenditure is to some extent responsible for inequality in Kenya as resources did not hitherto get to the ground.• It has engendered inequality between urban and rural areas, between regions in power and those in the cold, between individuals with access to power and those without.• Notwithstanding the constitutional and legal ambiguities, the CDF and other devolved funds constitute the most focused attempt to address inequality and target poverty. www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  19. 19. Impact of the Building Citizen Demand Programme (CDF Citizen Report Cards) www.nta.or.ke Social Auditing | Training | Advocacy | M&E
  20. 20. Do CDF CRCs Work?• YES!• They have served as an instrument for exacting accountability especially following extensive media coverage and advocacy by NTA.• They have provided citizens with a medium for credibly and collectively registering their complains to the managers of devolved funds, and demanding for change.• They have provided impetus for politicians to tackle bureaucratic inertia and vice-versa. www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  21. 21. Do CDF CRCs Work?• NTA CDF CRCs have the potential of engendering healthy competition between the various constituencies and local authorities.• NTA CRCs also have the potential of deepening social capital by galvanizing communities around issues of shared experience and concerns. www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  22. 22. www.nta.or.ke DID YOU KNOW? Over US$ 6.25 million of taxpayers money in CDF and LATF was either badly used, wasted or unaccounted for in selected 22 constituencies alone? – NTA social audits FY06-07 & 07-08 www.nta.or.ke
  23. 23. www.nta.or.ke NTA CRC impact - first visit Project abandoned, not in use & certified complete www.nta.or.ke Toilets for Jua Kali Fish Mongers – Busia Town. NTA rank - Category B
  24. 24. www.nta.or.ke NTA CRC impact - two weeks later …funds quickly found, project completed & in use! www.nta.or.ke Toilets for Jua Kali Fish Mongers – Busia Town. NTA rank - Category A!
  25. 25. www.nta.or.ke …before NTA audit US$.25,000 misappropriated & project abandoned! www.nta.or.ke Bwangangi Primary School – Odiado in Funyula Constituency
  26. 26. www.nta.or.ke …before NTA audit – cont… US$.25,000 misappropriated & project abandoned! www.nta.or.ke Bwangangi Primary School – Odiado in Funyula Constituency
  27. 27. www.nta.or.ke …after NTA audit head teacher & CDF committee dismissed, additional funds allocated & project completed! www.nta.or.ke Bwangangi Primary School – Odiado in Funyula Constituency
  28. 28. www.nta.or.ke NTA Intervention Citizens are demanding action! “CDF chairman Isaac Maiyo denied the allegations…. www.nta.or.ke…said the group relied on a faulty report by the National Taxpayers Association”
  29. 29. www.nta.or.ke NTA Intervention Citizens demand accountability “Residents led by Mr.Alexander Kihumba wrote to the anti-corruption body complaining about alleged misappropriation of funds dating back to 2004” “The Commission is making the necessary inquiries into the allegations of misappropriation of public funds to inform appropriate www.nta.or.ke action.”
  30. 30. www.nta.or.ke NTA intervention due to NTA intervention “MPs from Western region have invited officials from NTA to assistthem in auditingtheir respective CDF fund projects” www.nta.or.ke
  31. 31. www.nta.or.ke NTA awareness creation Public forum civic education“You should be vigilant and ensure the money is put into proper use to achieve www.nta.or.ke the desired goals…”
  32. 32. www.nta.or.ke NTA CMC TrainingBuilding citizen capacity to demand accountability …a group of 70 volunteers that constitute Constituency Monitoring www.nta.or.ke Committees… are trained on social audit … by NTA in Eastern…
  33. 33. www.nta.or.ke NTA awareness creation National media reports www.nta.or.ke Daily Nation, Wednesday April 7, 2010
  34. 34. www.nta.or.ke NTA awareness creation Impact of national media reports Business Daily, Wednesday April 7, 2010 www.nta.or.ke
  35. 35. NTA Information Dissemination www.nta.or.ke Social Auditing | Training | Advocacy | M&E
  36. 36. Information Dissemination National CDF CRCS LaunchHon. Ababu Namwamba, a Kenyan Member of Parliament officially launches the 2010 NTA Citizens Report Cards, a clear indication that the political leadership has recognized the importance of NTA work in strengthening citizen-to-government and citizen-to-citizen accountablity. www.nta.or.ke Social Auditing | Training | Advocacy | M&E
  37. 37. INFORMATION DISSEMINATION REGIONAL CRCs LAUNCH - PUBLIC FORUMCitizens turned out in large numbers to attend the NTA Funyula constituency public forum – February 28, 2010 www.nta.or.ke Social Auditing | Training | Advocacy | M&E
  38. 38. INFORMATION DISSEMINATION REGIONAL CRCs LAUNCH - PUBLIC FORUMBusiness ground to a halt - citizens attend the NTA Matungu Constituency CRC public launch - Thursday July 1, 2010 www.nta.or.ke Social Auditing | Training | Advocacy | M&E
  39. 39. INFORMATION DISSEMINATION – REGIONAL CRC LAUNCH LINKING CITIZENS WITH THEIR LEADERSHon. Francis Baya – A Kenyan Member of Parliament for Ganze constituency responds to questions from citizens at the Ganze CRC public launch – Friday October 3, 2010 www.nta.or.ke Social Auditing | Training | Advocacy | M&E
  40. 40. INFORMATION DISSEMINATION – REGIONAL CRC LAUNCH LINKING CITIZENS WITH THEIR LEADERSHon. Nemesyus Warugongo (front row centre) – A Kenyan Member of Parliament for Kieniconstituency follows proceedings at the Kieni CRC public launch – Friday October 10, 2010 www.nta.or.ke Social Auditing | Training | Advocacy | M&E
  41. 41. INFORMATION DISSEMINATION – LAKE VICTORIA NORTH WATER SERVICES BOARDLAUNCH OF CUSTOMER SATISFACTION SURVEY REPORTMr. Simeon Kilele, Western Provincial Commissioner (centre) officially launches the LVNWSB Customer Satisfaction Survey Report at Muliro Gardens, Kakamega – December 10, 2010 www.nta.or.ke Social Auditing | Training | Advocacy | M&E
  42. 42. INFORMATION DISSEMINATION – LAUNCH OF NTA CALL CENTRE Mr. Peter Okwanyo, Upper Western Regional Provincial Commissioner officiallylaunches the NTA Call Centre at NTA Western Region Offices, Kakamega – June 6, 2010 www.nta.or.ke Social Auditing | Training | Advocacy | M&E
  43. 43. 4. NTA INITIATIVE:CITIZEN ENGAGEMENT IN IMPROVING QUALITY OF EDUCATION www.nta.or.ke Governance | Accountability | Participation
  44. 44. School Report Card Project (SRC) www.nta.or.ke Social Auditing | Training | Advocacy | M&E
  45. 45. Background• The project was initiated in 2009.• It is implemented through a partnership between the Ministry of Education and National Taxpayers Association (NTA).• Implemented in all public primary schools.• The program is aimed at strengthening parent’s voice in management of their schools and the kind of education their children are receiving. www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  46. 46. Rationale for SRC Project• After the introduction of free primary education, parents took a back sit and the running of the schools was left to the head teachers, teachers and a small number of parents in the form of school management committees (SMCs).• This low participation of parents has led to patronage in school management due to inadequate demand for accountability from parents, head teachers, teachers and district education officers who have few incentives to improve accountability. www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  47. 47. Rationale for SRC Project – cont…• These weak checks and balances have led to poor quality education and incidences of corruption, sexual abuse and exploitation of pupils.• There has not been any formal mechanism through which parents can communicate about issues affecting their schools to the District Education Officers (DEOs) and Ministry of education headquarters. www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  48. 48. Rationale for SRC Project – cont…• The inadequate formal mechanisms for parental participation means that the majority of school parents are unable to have a voice in how schools are managed and the quality of education provided.• Through school report card form parents are able to communicate issues affecting their schools to the district administrators for action.• All parents as taxpayers have a right to demand quality education for their children since free primary education is funded by taxpayers money. www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  49. 49. Main aims of SRC Project• Empowering parents with tools and skills to hold teachers and ministry of education officials accountable for delivery of quality education in schools.• To enhance greater participation of parents in monitoring the management of public schools• To hold head-teachers, teachers and school management to account for improving the quality of education in their primary schools. www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  50. 50. Main aims of SRC Project• Empowering parents with tools and skills to hold teachers and ministry of education officials accountable for delivery of quality education in schools.• To enhance greater participation of parents in monitoring the management of public schools• To hold head-teachers, teachers and school management to account for improving the quality of education in their primary schools. www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  51. 51. SRC Project Implementation steps1. Parents begin by evaluating their schools on 10 key category areas based on the existing benchmarks provided by the ministry and then score their school performance on each category.The 10 areas of Assessment?1. School safety and protection: Assess the school for cases of sexual harassment of pupils by teachers or fellow students, does the school have other physical security features like fences? www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  52. 52. SRC Project Implementation – cont…2. School facilities: does the school have classrooms constructed with permanent materials, sufficient number of desks, lockable gates, staffroom, playing grounds etc?3. Access to text book: Is the student-textbook ratio standard for children in lower and those in upper units?4. Continuous assessment: do teachers meet regularly with parents to discuss the child’s progress? www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  53. 53. SRC Project Implementation – cont…5. Water and sanitation: does the school have access to clean water? Are there sufficient and clean toilets for boys and girls? and can girls access sanitary towels urgently while at school?6. Roles of children at the school: is there equal participation of both boys and girls in class activities and extracurricular activities?7. Management of instructional materials: is there a reading space/library in school with enough reference materials? Are the textbooks well covered? and are the parents replacing lost books? www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  54. 54. SRC Project Implementation – cont…8. Performance of the School Management Committee (SMC): does it hold regular meetings with parents? Does it hold annual elections? does it hold meetings at beginning of the term to discuss finances? does the committee have elaborate school development plan endorsed by all parents?9. Homework assignment and marking: determine whether teachers are giving homework and marking it. www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  55. 55. SRC Project Implementation – cont…10. Parental responsibility: parents assess themselves on whether they provide basic needs to their children like adequate food, school uniform, and sanitary towels for girls. Are parents engaging their children in domestic and paid work during school hours? Do parents take the initiative to discuss their children’s progress with the teachers? Do they attend school meetings? Do they encourage their children to do their homework? do they provide a safe environment for their children at home away from physical, sexual and emotional abuse? www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  56. 56. SRC Project Implementation steps – cont. 2. The parents agree on areas of weak perfomance and come up with action plans which are shared with the head teacher/SMC and DEOs. 3. The DEO, head teachers and school management are required to review each school report card for schools in their respective districts and take action based on information listed by parents. 4. The parents will revisit schools after one year and take stock of what has been achieved and identify other areas for improvement. www.nta.or.ke Accountability | Transparency | Equity | Participation | Human rights
  57. 57. 5. NTA FUTURE PERSPECTIVE www.nta.or.ke Governance | Accountability | Participation
  58. 58. GREATER EAC REGIONAL FOCUS• NTA will continue to tap into the extensive volunteerism and consolidate its regional and nationwide structure to facilitate the coordination and effective implementation of its programme activities.• The organisation’s research approach will continue to be strengthened and provide data upon which programmes and decisions are based.• NTA shall collaborate with actors in the greater EAC to offer technical advise and support to governance and citizen participatory programmes. www.nta.or.ke Social Auditing | Training | Advocacy | M&E
  59. 59. 6. ACHIEVEMENTS, CHALLENGES, OVERCOMING THEM, LESSONS LEARNT & DURATION OF INTERVENTION www.nta.or.ke Governance | Accountability | Participation
  60. 60. ACHIEVEMENTS1. Empowered citizens2. Interfacing between citizens and public service providers3. Research and Information Dissemination4. Progressive reach of the NTA5. Proactive Engagement with the Media www.nta.or.ke
  61. 61. CHALLENGES1. Legal and bureaucratic policy frameworks2. Strong resistance from corrupt networks within government and devolved funds management3. Political resistance from MPs and trade unions4. Difficulty in accessing information5. Low levels of awareness by citizens on their rights & obligations6. Minimal collaboration between non-state actors7. Limited funding for broad project implementation www.nta.or.ke
  62. 62. OVERCOMING CHALLENGES1. Development of social accountability tools2. Citizen Report Cards (CRCs)3. Civic awareness4. Citizen capacity building5. CDF committees capacity building6. Partnerships - government & non-state actors7. Fund raising www.nta.or.ke Government & CSO Partnerships | SRC | Call Centre | Budget | LVNWSB
  63. 63. LESSONS LEARNT1. Community participation empowers citizens to demand accountability & deter corruption2. Partnerships with government service providers & devolved funds managers enhances transparency in devolved funds management3. To effectively monitor we need concerted efforts of all stakeholders backed by good laws & policies www.nta.or.ke
  64. 64. DURATION OF INTERVENTIONEnsure the NTA vision & mission becomes away of life for ordinary citizens in Kenya and the greater East Africa region. www.nta.or.ke

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