Recruiter Sla Calls

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Recruiter Sla Calls

  1. 1. <ul><ul><li>Do not ask for Data base/Complaints... </li></ul></ul><ul><ul><li>Things to do List.... Plan Of Action...Daily.... Weekly and Monthly </li></ul></ul><ul><ul><li>60 calls per day.... </li></ul></ul><ul><ul><li>Pause Between calls- 2Mins.... </li></ul></ul><ul><ul><li>12-15 calls per hour... </li></ul></ul><ul><ul><li>Line up 8-10 Quality candidates... </li></ul></ul><ul><ul><li>Prepare postings... (Daily) </li></ul></ul><ul><ul><li>Update your Tracker Daily.... </li></ul></ul>Good Habits of a Successful Recruiter @ Sunsoft
  2. 2. <ul><ul><li>Should have at least 3-4 offer every alternative months... </li></ul></ul><ul><ul><li>Be more professional in your approach... </li></ul></ul><ul><ul><li>At least 2 Reference per call.... </li></ul></ul><ul><ul><li>Improve the Quality of each call.... (Energy; Enthu; Clarity; Loudly; Slowly and Voice Modulation) </li></ul></ul><ul><ul><li>Be very Professional on Calls. </li></ul></ul><ul><ul><li>Know the Client Requirement well.... Do not Misguide the candidates... </li></ul></ul><ul><ul><li>Commitment; Dedication and Hard work... </li></ul></ul>Good Habits of a Successful Recruiter @ Sunsoft
  3. 3. <ul><ul><li>Teamwork... </li></ul></ul><ul><ul><li>Should have 10-12 quality processed profiles in alternative days... </li></ul></ul><ul><ul><li>Be Quick on Mails... </li></ul></ul><ul><ul><li>An In-house Event should have minimum 3-4 Offers.... </li></ul></ul><ul><ul><li>Meeting the Individual Targets... </li></ul></ul>Good Habits of a Successful Recruiter @ Sunsoft
  4. 4. Powerful Calling <ul><li>Rich Clear voice </li></ul><ul><li>Stressing on Words rather than Sentence through suitable pitch. </li></ul><ul><li>Natural style – slow , pleasing and assertive </li></ul><ul><li>Able to convey message within 40 seconds </li></ul><ul><li>Able to introduce your company and services and create interest. </li></ul><ul><li>Get Next steps </li></ul><ul><li>Get Follow up initiative </li></ul>
  5. 5. Follow up Call <ul><li>State the purpose of the discussion clearly as something you are doing again. </li></ul><ul><li>Provide past details of discussion with specific reference </li></ul><ul><li>It is Important to get the key person on the follow up call </li></ul><ul><li>Summarize and end with postive greeting </li></ul>
  6. 6. <ul><li>Handle all calls Confidently and Assertively. To do the same it is very important that you have the complete knowledge about your company and also the service/ product knowledge. </li></ul><ul><li>Carry a high level of energy and enthusiasm, whether it is your first call or the last call of the day. Always carry a smile when speaking over the phone as your tone would reflect your attitude and the interest level. </li></ul><ul><li>Speak in a tone that is Loud, Slow and Clear. </li></ul><ul><ul><li>Tone is loud so that you are audible. </li></ul></ul><ul><ul><li>Pace is slow so that the person at the other end is able to understand. </li></ul></ul><ul><ul><li>And speak Clearly to make your communication effective. </li></ul></ul><ul><li>Must be a good listener as it is the first step to understanding the caller. </li></ul><ul><li>Do not sound monotone. You must modulate your voice i.e. bring about up’s and down’s in your voice. </li></ul><ul><ul><li>Monotone - shows lack of interest </li></ul></ul><ul><ul><li>Modulated Voice- show </li></ul></ul>QUALITIES OF A GOOD CALL

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