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Emotion work as a source of stress: The concept and the development of an instrument.

by on Mar 02, 2012

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Zapf, D., Vogt, C., Seifert, C., Mertini, H., & Isic, A. (1999). Emotion work as a source of stress: The ...

Zapf, D., Vogt, C., Seifert, C., Mertini, H., & Isic, A. (1999). Emotion work as a source of stress: The
concept and the development of an instrument.European Journal of Work and Organizational
Psychology, 8, 371 - 400

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Emotion work as a source of stress: The concept and the development of an instrument. Emotion work as a source of stress: The concept and the development of an instrument. Document Transcript