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Storage, Virtual, and Server Profiler Training
 

Storage, Virtual, and Server Profiler Training

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For more information on Storage Manager, Powered by Profiler visit: http://www.solarwinds.com/storage-manager.aspx ...

For more information on Storage Manager, Powered by Profiler visit: http://www.solarwinds.com/storage-manager.aspx

During this webcast, we'll discuss and demonstrate post-installation configuration and setup procedures for the SolarWinds Profiler (now called Storage Manager) product. We will show you how to get the most out of your Profiler installation and how to ensure that your organization can see quick ROI from the product including:

• Profiler architecture and system recommendations
• Configuring and using the file analysis features
• Deployment and use of Profiler agents
• Alert configuration and best practices
• Load balancing and resource management within Profiler

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    Storage, Virtual, and Server Profiler Training Storage, Virtual, and Server Profiler Training Presentation Transcript

    • Storage Profiler and Virtual & Server Profiler
      Session 1
    • SolarWinds Subject Matter Experts
      Dan Wendeln- Education and Certification Manager
      Brian Radovich – Product Manager, Storage
      Today’s Topic:
      Customer Training – Profiler Storage, Virtual and Server
      Introduction
    • Housekeeping
      • Can you hear me now?
      • If not, use the GoToWebinar chat or Q&A panel to let us know.
      • How do you win the free stuff?
      • How do you ask questions and when?
      • Will this be recorded?
      • Ask a lot of questions – We have staff standing by to answer your chat questions!
    • Agenda
      Goals for Today’s Training Session
      Profiler Post-installation Procedures
      System Deployment and Configuration Options
      System Optimization
      Troubleshooting
      Where to Learn More and Q&A
    • Goals for today’s training session
      By the end of this session you should understand:
      Profiler Architecture & System Recommendations
      File Analysis Features
      Alert Configuration and Best Practices
      Troubleshooting Agent Reporting Issues
      Load Balancing and Resource Management in Profiler
    • Profiler and the SolarWinds Portfolio
      SolarWinds manages
      Network Devices
      Routers, Switches, Firewalls
      Servers
      Physical and Virtual
      Software Applications
      Exchange, SQL
      Storage Devices
      SAN array, NAS, DAS
      SolarWinds products
      Periodically check device performance
      Alert network administrators of problems
      Report on overall performance
      Identify and diagnose issues
      Resolve network issues
      Network
      Storage
      Apps
    • Objective #1 - Profiler Architecture
    • Architecture Overview
      • Simple design is robust and scalable
      • Server
      • Data Repository
      • GUI & Reporting
      • Configuration Manager
      • Poller/Agents
      • Collect Data
      • Monitor & Alert
      • Execute Actions
      • Communication
      • Server & Agent: HTTP, HTTPS & SNMP
      • Server & Users: HTTP or HTTPS
    • Sample Deployment
      Single Profiler server collecting data from multiple sites via the WAN. One or more agents deployed to each site depending on the number and type of devices to be monitored.
      .
    • System Recommendations
      Server
      • Small: Up to 500 Disks & 500 VM/Servers
      • Windows 32 or 64bit
      • Dual Processor, 4 GB RAM
      • Min 2 VM Pollers
      • Poller/agent: Single Processor, 1 GB of RAM
      • Medium: Up to 3000 Disks & 1500 VM/Servers
      • Windows 64bit
      • Quad Processor, 8-16 GB RAM
      • Min 7 VM Pollers
      • Poller/agent: Single/Dual Processor, 2GB of RAM
      • Large: Up to 30,000 disks, 5000+ VM
      • Windows 64bit
      • 8-16 Processors, 16-64GB RAM
      • 1 Poller per ~200VM
      • Poller/agent: Single/Dual Processor, 4GB of RAM
    • Objective #2 – Understanding File Analysis
      • What is it?
      • Analyzes how you are using your file storage
      • Works on any formatted storage:Server, VM or NAS device
      • What does it report?
      • Summary Information
      • By Owner, Age and Type
      • Find specific files via File Rules
      • File Information - Size, owner, access, creation, modification, etc
    • Turning File Analysis On
      • How do I turn it on?
      • Physical server (with agent)
      • Turn on FA via wrench or policy
      • NAS/VM
      • Get a list of Shares
      • Assign shares to an poller/agent
      • Make sure the FA is turned on for that poller/agent
    • Administration
       Rules
       File Analysis Rules
       New Rule
      Example: “Big Old Files”
      • Older than 365 days
      • Bigger than 5 MB
      Example: “Potential Garbage”
      • Any size or age
      • By file extension (.dmp, .tmp, .core, etc.)
      File Analysis – Using Rules
      A file rule defines files that you would like to find.
      To create a file rule:
      Create the rule.
      Assign it to a policy.
      Push the policy out.
      All file analysis runs will also output the files that meet the criteria of the rule.
    • File Analysis – Validation
      When and Where will I see data?
      • File analysis runs on a schedule, you won’t see data until it runs.
      • Reports
      Reports Quick Reports  File Analysis Stats
      Reports  Quick Reports  File Age Categories
      • Device Consoles
      Server Files Tab
      VM  Shares Tab
      NAS (NetApp, Celerra, Etc.) SharesTab
    • File Analysis
      File Analysis Demo
    • Poll #1
      The first 5 responses get a free SolarWinds t-shirt
      Question: How many drives do you currently manage with Profiler?
      • A. < 100
      • B. 100 - 250
      • C. 250 - 500
      • D. 500 – 1000
      • E. > 1000
    • Poll #1
      The first 5 responses get a free SolarWinds t-shirt
      Question: How many drives do you currently manage with Profiler?
      • A. < 100
      • B. 100 - 250
      • C. 250 - 500
      • D. 500 – 1000
      • E. > 1000
      Poll Closed
    • Objective #3 – Understanding Alerts
      Create rules to send alerts
      • Types of Rules?
      • Threshold: Storage, Performance, File Analysis
      • Change: Asset
      • Actions
      • Send an SNMP Trap
      • Execute a script
      • Where do the traps go?
      • Profiler Event Monitor
      • Email – setup up Notifications for your account
      • Orion
    • Objective #3 – Understanding Alerts
      Alert Configuration and Testing Demo
    • Objective #4 – Agent Reporting Issues
      Where’s my data?
      Where do I look when I stop seeing data?
      • Check the 5 Ps - IP, port, paths, permissions and SMI-S Provider
      • Check profiler services status and recent time stamp
      • MySQL, ProfilerCollector, ProfilerEventReceiver, ProfilerMaintenance, ProfilerPoller, ProfilerWebServer
      • Check the device status
      • Hover over status icon by device name
      • Stoplight icon
    • Agents Installation Troubleshooting
      Agent does not start (default port 4319).
      Check to see if the port is being used by another application
      Windows – check firewall, DEP, & anti-virus settings
      Unix/Linux – check for library issues (very rare)
      Agent does not self register.
      Check host firewall to see if it is blocking traps
      Are there any firewalls between the agent & server that would block traps?
      On the Profiler server, check if there is another application listening for traps (port 162). Event receiver dies in this case
      Are you out of licenses?
    • Agent Troubleshooting
      Almost all agents are yellow on the Server Monitor.
      Some data is not being collected
      If all the agents are yellow & the times are greater than 2 or 3 minutes, check the event receiver
      If all the agents are yellow & the times are less than 2 or 3 minutes, check the collector
      One or more agents are yellow on the Server Monitor.
      Press the stoplight to validate communicate & review which modules are online and offline
      If not receiving real time, review the logs to see if some data is not available
      If you can’t communicate with the agent, go to that agent & review the core.xml and kernel.log. If you see fatal.log, it is usually a configuration issue
    • More Troubleshooting Tips
      Event Receiver Issues:
      Check to see if the service is running.
      Another application could be using port 162 (port is configurable).
      Collector Issues:
      In large environment you can run the collector out of memory. This implies you should spread the load to more poller agents.
      If the collector loses the connection to the database, it may stop collecting. If the database is up, restart the collector. If the database is down, start the database & then start the collector.
    • Objective #4 – Agent Reporting Issues
      Troubleshooting Demo
    • Poll #2
      The first 5 responses get a free SolarWinds t-shirt
      Question: Which types of problems are you responsible for solving?
      (select all that apply)
      • A. Server Performance Issues
      • B. SAN/Storage Issues
      • C. Network Issues
      • D. Application Issues
      • E. datacenter Issues
    • Poll #2
      The first 5 responses get a free SolarWinds t-shirt
      Question: Which types of problems are you responsible for solving?
      (select all that apply)
      • A. Server Performance Issues
      • B. SAN/Storage Issues
      • C. Network Issues
      • D. Application Issues
      • E. datacenter Issues
      Poll Closed
    • Objective #5 – Profiler Performance
      Load Balancing and Resource Management
      • How do I know I need to Distribute Agents?
      • Server web slowness, missing arrays, no data, high memory or CPU utilization
      • ~200 VM per Poller/Agent
      • Where to place agents
      • Physical servers that are File Servers or have HBA
      • VM that you create specifically for Profiler
      • Understanding agent and server loads
      • Proper workload distribution
    • Where to learn more…
      • Documentation
      • SolarWinds technical documentation:
      http://www.solarwinds.com/support/documentation.aspx
      • SolarWinds Knowledge Base (KB):
      http://knowledgebase.solarwinds.com
      • Videos, blog posts, and webcasts
      http://www.solarwinds.com/geek
      • Community
      http://www.thwack.com
      Product Blog – in product and @thwack.com
      • Technical Support
      http://www.solarwinds.com/support/
      • SolarWinds Certified Professional (SCP) program and training content
      http://www.solarwinds.com/certification/network_certification.aspx