Storage, Virtual, and Server Profiler Training

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For more information on Storage Manager, Powered by Profiler visit: http://www.solarwinds.com/storage-manager.aspx

During this webcast, we'll discuss and demonstrate post-installation configuration and setup procedures for the SolarWinds Profiler (now called Storage Manager) product. We will show you how to get the most out of your Profiler installation and how to ensure that your organization can see quick ROI from the product including:

• Profiler architecture and system recommendations
• Configuring and using the file analysis features
• Deployment and use of Profiler agents
• Alert configuration and best practices
• Load balancing and resource management within Profiler

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Storage, Virtual, and Server Profiler Training

  1. 1. Storage Profiler and Virtual & Server Profiler<br />Session 1<br />
  2. 2. SolarWinds Subject Matter Experts <br />Dan Wendeln- Education and Certification Manager<br />Brian Radovich – Product Manager, Storage<br />Today’s Topic: <br /> Customer Training – Profiler Storage, Virtual and Server<br />Introduction<br />
  3. 3. Housekeeping<br /><ul><li>Can you hear me now?
  4. 4. If not, use the GoToWebinar chat or Q&A panel to let us know.
  5. 5. How do you win the free stuff?
  6. 6. How do you ask questions and when?
  7. 7. Will this be recorded?
  8. 8. Ask a lot of questions – We have staff standing by to answer your chat questions!</li></li></ul><li>Agenda<br />Goals for Today’s Training Session<br />Profiler Post-installation Procedures<br />System Deployment and Configuration Options<br />System Optimization<br />Troubleshooting<br />Where to Learn More and Q&A<br />
  9. 9. Goals for today’s training session<br />By the end of this session you should understand:<br />Profiler Architecture & System Recommendations<br />File Analysis Features<br />Alert Configuration and Best Practices<br />Troubleshooting Agent Reporting Issues<br />Load Balancing and Resource Management in Profiler<br />
  10. 10. Profiler and the SolarWinds Portfolio<br />SolarWinds manages<br />Network Devices<br />Routers, Switches, Firewalls<br />Servers<br />Physical and Virtual<br />Software Applications<br />Exchange, SQL<br />Storage Devices<br />SAN array, NAS, DAS<br />SolarWinds products<br />Periodically check device performance<br />Alert network administrators of problems<br />Report on overall performance<br />Identify and diagnose issues<br />Resolve network issues<br />Network<br />Storage<br />Apps<br />
  11. 11. Objective #1 - Profiler Architecture<br />
  12. 12. Architecture Overview<br /><ul><li>Simple design is robust and scalable
  13. 13. Server
  14. 14. Data Repository
  15. 15. GUI & Reporting
  16. 16. Configuration Manager
  17. 17. Poller/Agents
  18. 18. Collect Data
  19. 19. Monitor & Alert
  20. 20. Execute Actions
  21. 21. Communication
  22. 22. Server & Agent: HTTP, HTTPS & SNMP
  23. 23. Server & Users: HTTP or HTTPS</li></li></ul><li>Sample Deployment<br />Single Profiler server collecting data from multiple sites via the WAN. One or more agents deployed to each site depending on the number and type of devices to be monitored. <br />.<br />
  24. 24. System Recommendations<br />Server<br /><ul><li>Small: Up to 500 Disks & 500 VM/Servers
  25. 25. Windows 32 or 64bit
  26. 26. Dual Processor, 4 GB RAM
  27. 27. Min 2 VM Pollers
  28. 28. Poller/agent: Single Processor, 1 GB of RAM
  29. 29. Medium: Up to 3000 Disks & 1500 VM/Servers
  30. 30. Windows 64bit
  31. 31. Quad Processor, 8-16 GB RAM
  32. 32. Min 7 VM Pollers
  33. 33. Poller/agent: Single/Dual Processor, 2GB of RAM
  34. 34. Large: Up to 30,000 disks, 5000+ VM
  35. 35. Windows 64bit
  36. 36. 8-16 Processors, 16-64GB RAM
  37. 37. 1 Poller per ~200VM
  38. 38. Poller/agent: Single/Dual Processor, 4GB of RAM</li></li></ul><li>Objective #2 – Understanding File Analysis<br /><ul><li>What is it?
  39. 39. Analyzes how you are using your file storage
  40. 40. Works on any formatted storage:Server, VM or NAS device
  41. 41. What does it report?
  42. 42. Summary Information
  43. 43. By Owner, Age and Type
  44. 44. Find specific files via File Rules
  45. 45. File Information - Size, owner, access, creation, modification, etc</li></li></ul><li>Turning File Analysis On<br /><ul><li>How do I turn it on?
  46. 46. Physical server (with agent)
  47. 47. Turn on FA via wrench or policy
  48. 48. NAS/VM
  49. 49. Get a list of Shares
  50. 50. Assign shares to an poller/agent
  51. 51. Make sure the FA is turned on for that poller/agent</li></li></ul><li>Administration <br />  Rules<br />  File Analysis Rules <br />  New Rule<br />Example: “Big Old Files”<br /><ul><li> Older than 365 days
  52. 52. Bigger than 5 MB</li></ul>Example: “Potential Garbage”<br /><ul><li> Any size or age
  53. 53. By file extension (.dmp, .tmp, .core, etc.)</li></ul>File Analysis – Using Rules<br />A file rule defines files that you would like to find.<br />To create a file rule:<br />Create the rule.<br />Assign it to a policy.<br />Push the policy out. <br />All file analysis runs will also output the files that meet the criteria of the rule. <br />
  54. 54. File Analysis – Validation<br />When and Where will I see data?<br /><ul><li>File analysis runs on a schedule, you won’t see data until it runs.
  55. 55. Reports</li></ul>Reports Quick Reports  File Analysis Stats<br />Reports  Quick Reports  File Age Categories<br /><ul><li>Device Consoles</li></ul>Server Files Tab<br />VM  Shares Tab<br />NAS (NetApp, Celerra, Etc.) SharesTab<br />
  56. 56. File Analysis<br />File Analysis Demo<br />
  57. 57. Poll #1<br />The first 5 responses get a free SolarWinds t-shirt<br />Question: How many drives do you currently manage with Profiler?<br /><ul><li>A. < 100
  58. 58. B. 100 - 250
  59. 59. C. 250 - 500
  60. 60. D. 500 – 1000
  61. 61. E. > 1000</li></li></ul><li>Poll #1<br />The first 5 responses get a free SolarWinds t-shirt<br />Question: How many drives do you currently manage with Profiler?<br /><ul><li>A. < 100
  62. 62. B. 100 - 250
  63. 63. C. 250 - 500
  64. 64. D. 500 – 1000
  65. 65. E. > 1000</li></ul>Poll Closed<br />
  66. 66. Objective #3 – Understanding Alerts<br />Create rules to send alerts<br /><ul><li>Types of Rules?
  67. 67. Threshold: Storage, Performance, File Analysis
  68. 68. Change: Asset
  69. 69. Actions
  70. 70. Send an SNMP Trap
  71. 71. Execute a script
  72. 72. Where do the traps go?
  73. 73. Profiler Event Monitor
  74. 74. Email – setup up Notifications for your account
  75. 75. Orion</li></li></ul><li>Objective #3 – Understanding Alerts<br />Alert Configuration and Testing Demo<br />
  76. 76. Objective #4 – Agent Reporting Issues<br />Where’s my data?<br />Where do I look when I stop seeing data?<br /><ul><li>Check the 5 Ps - IP, port, paths, permissions and SMI-S Provider
  77. 77. Check profiler services status and recent time stamp
  78. 78. MySQL, ProfilerCollector, ProfilerEventReceiver, ProfilerMaintenance, ProfilerPoller, ProfilerWebServer
  79. 79. Check the device status
  80. 80. Hover over status icon by device name
  81. 81. Stoplight icon</li></li></ul><li>Agents Installation Troubleshooting<br />Agent does not start (default port 4319).<br />Check to see if the port is being used by another application<br />Windows – check firewall, DEP, & anti-virus settings<br />Unix/Linux – check for library issues (very rare)<br />Agent does not self register.<br />Check host firewall to see if it is blocking traps<br />Are there any firewalls between the agent & server that would block traps?<br />On the Profiler server, check if there is another application listening for traps (port 162). Event receiver dies in this case<br />Are you out of licenses?<br />
  82. 82. Agent Troubleshooting<br />Almost all agents are yellow on the Server Monitor.<br />Some data is not being collected<br />If all the agents are yellow & the times are greater than 2 or 3 minutes, check the event receiver <br />If all the agents are yellow & the times are less than 2 or 3 minutes, check the collector<br />One or more agents are yellow on the Server Monitor.<br />Press the stoplight to validate communicate & review which modules are online and offline<br />If not receiving real time, review the logs to see if some data is not available<br />If you can’t communicate with the agent, go to that agent & review the core.xml and kernel.log. If you see fatal.log, it is usually a configuration issue<br />
  83. 83. More Troubleshooting Tips<br />Event Receiver Issues:<br />Check to see if the service is running.<br />Another application could be using port 162 (port is configurable).<br />Collector Issues:<br />In large environment you can run the collector out of memory. This implies you should spread the load to more poller agents. <br />If the collector loses the connection to the database, it may stop collecting. If the database is up, restart the collector. If the database is down, start the database & then start the collector.<br />
  84. 84. Objective #4 – Agent Reporting Issues<br />Troubleshooting Demo<br />
  85. 85. Poll #2<br />The first 5 responses get a free SolarWinds t-shirt<br />Question: Which types of problems are you responsible for solving? <br /> (select all that apply) <br /><ul><li>A. Server Performance Issues
  86. 86. B. SAN/Storage Issues
  87. 87. C. Network Issues
  88. 88. D. Application Issues
  89. 89. E. datacenter Issues</li></li></ul><li>Poll #2<br />The first 5 responses get a free SolarWinds t-shirt<br />Question: Which types of problems are you responsible for solving? <br /> (select all that apply) <br /><ul><li>A. Server Performance Issues
  90. 90. B. SAN/Storage Issues
  91. 91. C. Network Issues
  92. 92. D. Application Issues
  93. 93. E. datacenter Issues</li></ul>Poll Closed<br />
  94. 94. Objective #5 – Profiler Performance<br />Load Balancing and Resource Management<br /><ul><li>How do I know I need to Distribute Agents?
  95. 95. Server web slowness, missing arrays, no data, high memory or CPU utilization
  96. 96. ~200 VM per Poller/Agent
  97. 97. Where to place agents
  98. 98. Physical servers that are File Servers or have HBA
  99. 99. VM that you create specifically for Profiler
  100. 100. Understanding agent and server loads
  101. 101. Proper workload distribution</li></li></ul><li>Where to learn more…<br /><ul><li>Documentation
  102. 102. SolarWinds technical documentation:</li></ul>http://www.solarwinds.com/support/documentation.aspx<br /><ul><li>SolarWinds Knowledge Base (KB):</li></ul>http://knowledgebase.solarwinds.com<br /><ul><li>Videos, blog posts, and webcasts</li></ul>http://www.solarwinds.com/geek<br /><ul><li>Community</li></ul>http://www.thwack.com<br />Product Blog – in product and @thwack.com<br /><ul><li>Technical Support</li></ul>http://www.solarwinds.com/support/<br /><ul><li>SolarWinds Certified Professional (SCP) program and training content</li></ul>http://www.solarwinds.com/certification/network_certification.aspx<br />

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