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SolarWinds Product Update and Tips to Get the Most from your Implementations

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Chris LaPoint, Vice President of Product Management, SolarWinds, gives an update for federal customers on SolarWinds network management, application and server management, storage management and …

Chris LaPoint, Vice President of Product Management, SolarWinds, gives an update for federal customers on SolarWinds network management, application and server management, storage management and virtualization management products. He also shares tips to get the most from your implementations of these products.

Learn More and Connect with SolarWinds Federal:

Federal website: http://www.solarwinds.com/federal

thwack Federal and Government group: http://thwack.solarwinds.com/groups/federal-and-government

Twitter: http://twitter.com/SolarWinds_Gov

Published in: Technology

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  • 1. SolarWinds® Product Update and Tips to Get the Most from Your Implementations Feb 2014 Federal User Group Chris LaPoint, VP – Product Management © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 2. SolarWinds Product Strategy APP ADMIN It’s not the network! App is good No issues w/ server load Not the DB I/O issues Didn’t change anything NETWORK ADMIN DATABASE ADMIN SECURITY ADMIN SERVER ADMIN STORAGE ADMIN FRAGMENTED IT Help me troubleshoot my specific problem domainEND USER My app is really slow! © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 3. SolarWinds Product Strategy SYSTEMS ADMIN NETWORK ADMIN DATABASE ADMIN SECURITY ADMIN VIRT ADMIN STORAGE ADMIN Is it the virtual network or the physical? DB on virt? I/O issues, but affecting what? Help me with cross-domain visibility; my skillsets are being stretched even further How do I audit what changed? APP ADMIN NETWORK ADMIN DATABASE ADMIN SECURITY ADMIN SERVER ADMIN STORAGE ADMIN Help me troubleshoot my specific problem domainEND USER My app is really slow! VIRTUALIZATION CONVERGED SYSTEMS FRAGMENTED IT CONVERGING IT App, server, or virtual? IT GENERALIST Where do I start? © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 4. SolarWinds Product Strategy FRAGMENTED IT CONVERGING IT ‘One size fits all’ solution does not NOT work » Different levels of sophistication based on company type and size » Difficulty in executing across organizational boundaries, politics, etc. » And most importantly, the need for admins to solve “fix it NOW” problems BUT neither will a collection of point solutions… © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 5. SolarWinds Product Strategy Start wherever you’d like – point or ‘connected’ problems Always enjoy seamless integration for end-to-end visibility and troubleshooting Expand your deployment as your needs grow Sharpen your skills with community knowledge, product content, and free product training FRAGMENTED IT CONVERGING IT © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 6. SolarWinds Product Portfolio WEB HELP DESK® *FREE* ALERT CENTRAL SERVER & APPLICATION MONITOR VIRTUALIZATION MANAGER STORAGE MANAGER WEB PERFORMANCE MONITOR DATABASE PERFORMANCE ANALYZER for SQL Server®, Oracle®, DB2®, Sybase® NETWORK PERF MONITOR NETWORK TRAFFIC ANALYZER NETWORK CONFIG MANAGER IP ADDRESS MANAGER VOIP & NETWORK QUALITY MGR USER DEVICE TRACKER LOG AND EVENT MANAGER SERV-U® MFT SERVER FIREWALL SECURITY MANAGER PATCH MANAGER ENGINEER’S TOOLSET NETWORK TOPOLOGY MAPPER KIWI SYSLOG® CATTOOLS® TOOLS MOBILE ADMIN® DAMEWARE® REMOTE SUPPORT ENTERPRISE OPERATIONS CONSOLE SYSTEMS MGMT NETWORK MGMT SECURITY MGMT DATABASE MGMT CROSS-PRODUCT VISIBILITY © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 7. Orion® Platform – Q1/14 Updates » Orion Platform 2014.1*  Drag and Drop Resources  Web-Based Report Scheduler  SNMP Status  NOC View (6 columns wide!)  Individual Node Thresholds and Baselining *Ships with NPM 10.7 and SAM 6.1, applies to all Orion platform based products running in integrated fashion with these releases TIP: If you haven’t already, start making the transition to Web- Based Reporting from Win32® Report Writer © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 8. NetMan – Q1/14 Updates » NPM 10.7 (Release Candidate phase)  Individual Interface Thresholds and Baselining  Ruckus® and Motorola® Wireless Support  Link Utilization on Maps  VLAN Info in Interface Details  VRF Support in Routing Resources  Improved UnDP for CPU and Memory  L3® Topology Support » IPAM 4.1 (Release Candidate phase)  ISC DHCP Server Monitoring and Management  More Cisco® and Microsoft® DHCP and DNS mgmt options TIP: Upgrade all your top-level maps to display interface utilization on links to enable network “weather map” views © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 9. SysMan – Q1/14 Updates » SAM 6.1 (Release Candidate phase)  AppInsight for Exchange™  Windows® Scheduled Task Monitoring  Web Services Monitoring (JSON/XML, SOAP)  16 Newly added and updated application templates » Web Help Desk 12.1 (GA)  Casper Suite v9 Integration Support  Ticket Escalation and De-Escalation (from within ticket)  Improved Doc and Context-Sensitive Help  Enhanced Rest API  Performance Fixes for Env with Large DBs  Improved Hosted mode and SSL support in iOS WHD application TIP: SAM users should switch from SQL & Exchange templates to AppInsight approach as soon as possible © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 10. Sneak Peek What We’re Working On - NetMan 10© 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 11. Network-Centric APM Network App/DB Server Storage 11 NETWORK ADMIN Is it the network? © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 12. Network-Centric APM 12 Custom Web Apps by URL Packet-based App Discovery Usage/Risk Classification Drill-down to Other Products Network vs. App © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 13. Sneak Peek What We’re Working On - SysMan 13 © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 14. App Stack – End to End Visibility 14 STORAGE LUN Array VIRTUALIZATION VM Host Cluster Datastore APP DB © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 15. Current State: App - Virt - Storage on One Page Storage (from Datastore to LUN) Applications (to Datastore) Virtualization (to Datastore) © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 16. What We’re Working On: App Stack Visualization 16 Allows users to more quickly answer the question, “why is my application slow?” © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 17. © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Q&A 17
  • 18. © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Stay Connected & Learn More » Stay Connected:  Join the Federal and Government Group on thwack®  Twitter®: @SolarWinds_Gov  Call: 877-946-3751  Email: federalsales@solarwinds.com  Email our Government Reseller DLT®: solarwinds@dlt.com » Learn More:  Visit our Federal website: http://www.solarwinds.com/federal  Watch a short demo video: http://www.solarwinds.com/sedemo  Download a free trial: http://www.solarwinds.com/downloads/
  • 19. © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Thank You! The SOLARWINDS and SOLARWINDS & Design marks are the exclusive property of SolarWinds Worldwide, LLC, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks, registered or pending registration in the United States or in other countries. All other trademarks mentioned herein are used for identification purposes only and may be or are trademarks or registered trademarks of their respective companies.

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