Online Federal User GroupMay 1, 2013© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.1
Agenda for Today© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.21:00 – 1:05 EST Welcome1:05 – 2:25 EST SolarWinds P...
SolarWinds® OverviewCompany BackgroundTimeline 1999 Founded in Tulsa, OKHeadquartersAustin, TexasGlobal Offices: Singapore...
Global Presence- Slide 4 -U.S.• Company HQ – Austin• Federal office –Herndon VirginiaBrno, Czech Republic• Opened ‘08Chenn...
SolarWinds Federal» Federal office in Herndon Virginia» Team of 15 supporting our Federal Customers» Rapidly expanding bus...
SolarWinds: The Evolution of a Revolution» We are not just for Networks - we are also… Application and Server Management...
SolarWinds: The Evolution of a Revolution» Our products continue to be easy to use and deploy withlimited services expense...
SolarWinds Product UpdateFrancois Caron, Director of Product Management – Network ManagementPatrick Hubbard, Senior Techni...
Portfolio» 20+ products covering all disciplines & domains of ITmanagement» Based on organic growth as well as acquisition...
System, Storage and Desktop Management Portfolio© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.10™™TM®
Scalability and High AvailabilitySolarWinds Additional Polling Engines, Web Server, and Fail Over EngineTraffic Monitoring...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Network Management Update (2012 & Q1 ‘13 YTD)» Network Performance Mo...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Network Management Update (2012 & Q1 ‘13 YTD)» IP Address Manager (IP...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Network Management Update (2012 & Q1 ‘13 YTD)» User Device Tracker (U...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Network Management update (2012 & Q1 ‘13 YTD)» Network Configuration ...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Network Management update (2012 & Q1 ‘13 YTD)» Firewall Security Mana...
IP SLA Refresher» IP SLA is equivalent to sending test cars in actual traffic and measuring…» Availability - Does it even ...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Network Management Update (2012 & Q1 ‘13 YTD)» VoIP & Network Quality...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.» Netflow Traffic Analysis (NTA) Netflow and CB QoS-based Traffic An...
© 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Web Help Desk Integration with Orion» Feed WHD’s asset information fr...
Architecture» Deployment and scalability Modular Scalable Multi-tenant21NetworkDomain 1Orion PlatformNetworkDomain 2Ori...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Architecture Highlight: SWIS» SWIS API Lots of data More every rele...
Thank You!© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.The SOLARWINDS and SOLARWINDS & Design marks are the exclus...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Company IntroductionQuestion: Which is true?A. SolarWinds is a Networ...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Free Product: Introducing Alert Central25
Alert Central: Respond Quickly26
Alert Central: Manage Easily27
Alert Central: Schedule Efficiently28
Alert Central: Configure Intuitively29
Alert Central: Interact Naturally30
FTP Voyager®Dec. 201231
Federal Features & TipsScaling to the Federal EnterpriseEdward Bender, Federal Systems Engineer, SolarWinds© 2013 SOLARWIN...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Problems Unique to Federal Customers» Compliance (DISA STIG, FISMA N...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Compliance - NCM DISA STIG / FISMA NISTReports» Network Configuratio...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Fed Compliance - Network ConfigurationManager (DISA STIG / FISMA NIS...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Fed Compliance – Firewall Security Manager(STIG Security Checks)36
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Fed Compliance – Firewall Security Manager(FSM)37
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Fed Compliance – Windows Patch Status withSolarWinds Patch Manager38
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Fed Compliance – Windows Patch Status withSolarWinds Patch Manager39
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Locked Down Systems Interfering withApplications40» Install SolarWin...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Data Calls – Hardware Serial Numbers andInstalled Software Inventory...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Hardware Serial Numbers - NCM42
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Hardware Health – NPM – Serial Numbers forSome Devices Also43HP Serv...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Hardware Health – SAM – Gathers Asset Tagsand Server Serial Numbers4...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Software Inventory on Windows – fromSolarWinds Patch Manager45
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Smart Card Integrations – DOD CAC / HSPD12PIV Cards» DOD CAC Card / ...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.LATE BREAKING NEWS – DameWare 9.0.1HotFix2 Supports Multiple Certs o...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Review of Features and Tips for FederalCustomers» DISA STIG Complian...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Federal Enterprise Scalability» Successful SolarWinds Orion instance...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Orion Architecture – Global Visibility intoMultiple Orion Instances ...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Orion Architecture – Disaster Recovery Config51
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Orion Architecture – Remote Pollers in RemoteLocations52
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Demo53
Q&A/Closing Remarks© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Q&A55
Let’s Keep in Touch» More user groups in the future» thwack Government forum http://thwack.solarwinds.com/groups/federal-...
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.SolarWinds Federal ContactsName Territory Contact InformationDavid K...
Thank YouThe SOLARWINDS and SOLARWINDS & Design marks are the exclusive property of SolarWindsWorldwide, LLC, are register...
Network Management MarketNetwork ManagementPerformance &FaultInventory &ChangeAnalysis &PlanningConfigWirelessVoIP/VideoNe...
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SolarWinds Online Federal User Group

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join SolarWinds Federal Systems Engineers, Product Management, Head Geek, and other U.S. Federal Government users of SolarWinds software (Military, Civilian, and Contractors) tomorrow for an online Federal User Group. We hosted this online Federal User Group in an interactive Webcast format so that SolarWinds Federal customers can share feedback with the SolarWinds product team, hear the latest product updates, and federal features and tips.

This free online Federal User Group is an exciting opportunity for you to:
• Learn about the most recent updates to SolarWinds IT software
• Hear about the latest Federal features & tips and enterprise scalability of SolarWinds software

Speakers:
• Edward Bender, Head Federal Systems Engineer, SolarWinds
• Francois Caron, Product Management Director, SolarWinds
•Patrick Hubbard, Head Geek, SolarWinds

Agenda:
• Welcome
• SolarWinds Product Update - Francois Caron, Product Management Director, SolarWinds, Patrick Hubbard, Head Geek, SolarWinds
• Federal Features & Tips, Scaling to the Federal Enterprise - Edward Bender, Head Federal Systems Engineer, SolarWinds
•Q&A/Closing Remarks

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  • In voice over IP (VoIP, jitter is the variation in the time between packets arriving, caused by network congestion, timing drift, or route changes.
  • The rest of the slides are for back-up and demo purposes
  • You will also learn about some of the more important features that have been added to the SolarWinds products in the last few years and how Federal customers typically use them, including:• DISA STIG Compliance Reports from Network Configuration Monitor ( NCM)• FISMA Compliance Reports in NCM• DOD CAC Card and HSPD-12 SmartCard integration to login to NPM and NCM• DameWare Remote Support with DOC CAC Card / HSPD-12 SmartCard integration• The latest performance tuning tips for your SolarWinds system• And others topics of interest to the Federal community
  • You will also learn about some of the more important features that have been added to the SolarWinds products in the last few years and how Federal customers typically use them, including:• DISA STIG Compliance Reports from Network Configuration Monitor ( NCM)• FISMA Compliance Reports in NCM• DOD CAC Card and HSPD-12 SmartCard integration to login to NPM and NCM• DameWare Remote Support with DOC CAC Card / HSPD-12 SmartCard integration• The latest performance tuning tips for your SolarWinds system• And others topics of interest to the Federal community
  • You will also learn about some of the more important features that have been added to the SolarWinds products in the last few years and how Federal customers typically use them, including:• DISA STIG Compliance Reports from Network Configuration Monitor ( NCM)• FISMA Compliance Reports in NCM• DOD CAC Card and HSPD-12 SmartCard integration to login to NPM and NCM• DameWare Remote Support with DOC CAC Card / HSPD-12 SmartCard integration• The latest performance tuning tips for your SolarWinds system• And others topics of interest to the Federal community
  • You will also learn about some of the more important features that have been added to the SolarWinds products in the last few years and how Federal customers typically use them, including:• DISA STIG Compliance Reports from Network Configuration Monitor ( NCM)• FISMA Compliance Reports in NCM• DOD CAC Card and HSPD-12 SmartCard integration to login to NPM and NCM• DameWare Remote Support with DOC CAC Card / HSPD-12 SmartCard integration• The latest performance tuning tips for your SolarWinds system• And others topics of interest to the Federal community
  • You will also learn about some of the more important features that have been added to the SolarWinds products in the last few years and how Federal customers typically use them, including:• DISA STIG Compliance Reports from Network Configuration Monitor ( NCM)• FISMA Compliance Reports in NCM• DOD CAC Card and HSPD-12 SmartCard integration to login to NPM and NCM• DameWare Remote Support with DOC CAC Card / HSPD-12 SmartCard integration• The latest performance tuning tips for your SolarWinds system• And others topics of interest to the Federal community
  • You will also learn about some of the more important features that have been added to the SolarWinds products in the last few years and how Federal customers typically use them, including:• DISA STIG Compliance Reports from Network Configuration Monitor ( NCM)• FISMA Compliance Reports in NCM• DOD CAC Card and HSPD-12 SmartCard integration to login to NPM and NCM• DameWare Remote Support with DOC CAC Card / HSPD-12 SmartCard integration• The latest performance tuning tips for your SolarWinds system• And others topics of interest to the Federal community
  • You will also learn about some of the more important features that have been added to the SolarWinds products in the last few years and how Federal customers typically use them, including:• DISA STIG Compliance Reports from Network Configuration Monitor ( NCM)• FISMA Compliance Reports in NCM• DOD CAC Card and HSPD-12 SmartCard integration to login to NPM and NCM• DameWare Remote Support with DOC CAC Card / HSPD-12 SmartCard integration• The latest performance tuning tips for your SolarWinds system• And others topics of interest to the Federal community
  • You will also learn about some of the more important features that have been added to the SolarWinds products in the last few years and how Federal customers typically use them, including:• DISA STIG Compliance Reports from Network Configuration Monitor ( NCM)• FISMA Compliance Reports in NCM• DOD CAC Card and HSPD-12 SmartCard integration to login to NPM and NCM• DameWare Remote Support with DOC CAC Card / HSPD-12 SmartCard integration• The latest performance tuning tips for your SolarWinds system• And others topics of interest to the Federal community
  • You will also learn about some of the more important features that have been added to the SolarWinds products in the last few years and how Federal customers typically use them, including:• DISA STIG Compliance Reports from Network Configuration Monitor ( NCM)• FISMA Compliance Reports in NCM• DOD CAC Card and HSPD-12 SmartCard integration to login to NPM and NCM• DameWare Remote Support with DOC CAC Card / HSPD-12 SmartCard integration• The latest performance tuning tips for your SolarWinds system• And others topics of interest to the Federal community
  • You will also learn about some of the more important features that have been added to the SolarWinds products in the last few years and how Federal customers typically use them, including:• DISA STIG Compliance Reports from Network Configuration Monitor ( NCM)• FISMA Compliance Reports in NCM• DOD CAC Card and HSPD-12 SmartCard integration to login to NPM and NCM• DameWare Remote Support with DOC CAC Card / HSPD-12 SmartCard integration• The latest performance tuning tips for your SolarWinds system• And others topics of interest to the Federal community
  • You will also learn about some of the more important features that have been added to the SolarWinds products in the last few years and how Federal customers typically use them, including:• DISA STIG Compliance Reports from Network Configuration Monitor ( NCM)• FISMA Compliance Reports in NCM• DOD CAC Card and HSPD-12 SmartCard integration to login to NPM and NCM• DameWare Remote Support with DOC CAC Card / HSPD-12 SmartCard integration• The latest performance tuning tips for your SolarWinds system• And others topics of interest to the Federal community
  • You will also learn about some of the more important features that have been added to the SolarWinds products in the last few years and how Federal customers typically use them, including:• DISA STIG Compliance Reports from Network Configuration Monitor ( NCM)• FISMA Compliance Reports in NCM• DOD CAC Card and HSPD-12 SmartCard integration to login to NPM and NCM• DameWare Remote Support with DOC CAC Card / HSPD-12 SmartCard integration• The latest performance tuning tips for your SolarWinds system• And others topics of interest to the Federal community
  • You will also learn about some of the more important features that have been added to the SolarWinds products in the last few years and how Federal customers typically use them, including:• DISA STIG Compliance Reports from Network Configuration Monitor ( NCM)• FISMA Compliance Reports in NCM• DOD CAC Card and HSPD-12 SmartCard integration to login to NPM and NCM• DameWare Remote Support with DOC CAC Card / HSPD-12 SmartCard integration• The latest performance tuning tips for your SolarWinds system• And others topics of interest to the Federal community
  • Specifically, you will learn about some of the more important features that have been added to the SolarWinds products in the last few years and how Federal customers typically use them, including: Web Performance MonitoringService and Process MonitoringVM to Host to Cluster Monitoring / MappingVM Datastore to LUN to Storage Pool Monitoring / MappingAnd others topics of interest to the Federal community
  • Specifically, you will learn about some of the more important features that have been added to the SolarWinds products in the last few years and how Federal customers typically use them, including: Web Performance MonitoringService and Process MonitoringVM to Host to Cluster Monitoring / MappingVM Datastore to LUN to Storage Pool Monitoring / MappingAnd others topics of interest to the Federal community
  • You will also learn about some of the more important features that have been added to the SolarWinds products in the last few years and how Federal customers typically use them, including:• DISA STIG Compliance Reports from Network Configuration Monitor ( NCM)• FISMA Compliance Reports in NCM• DOD CAC Card and HSPD-12 SmartCard integration to login to NPM and NCM• DameWare Remote Support with DOC CAC Card / HSPD-12 SmartCard integration• The latest performance tuning tips for your SolarWinds system• And others topics of interest to the Federal community
  • Extended support for BigIP® F5® devices (including connections, throughput, nodes and virtual pools status polling)Hardware health monitoring (temperature, power supply, fan speed, etc.) for major HW vendors (Cisco, Juniper, F5, Dell, HP)Support for HP® MSM 760/765 wireless controllersAuditing trailNPM new charts migrationWeb console UI improvements – subviewsperformance upgrade (asynchronous loading of resources)Group limitationsUniversal Device Poller (UnDP) ImprovementsMultiple UnDP in a single chartUnDP Parse Transform functionUnDP Polling and Retention settingsDe-duplication of nodesWeb based custom property editorRemote poller caching functionality (in case of a connection outage to main server, RP can cache polling data for a short period of time - one hour - and then send results back to central server).
  • Extended support for BigIP® F5® devices (including connections, throughput, nodes and virtual pools status polling)Hardware health monitoring (temperature, power supply, fan speed, etc.) for major HW vendors (Cisco, Juniper, F5, Dell, HP)Support for HP® MSM 760/765 wireless controllersAuditing trailNPM new charts migrationWeb console UI improvements – subviewsperformance upgrade (asynchronous loading of resources)Group limitationsUniversal Device Poller (UnDP) ImprovementsMultiple UnDP in a single chartUnDP Parse Transform functionUnDP Polling and Retention settingsDe-duplication of nodesWeb based custom property editorRemote poller caching functionality (in case of a connection outage to main server, RP can cache polling data for a short period of time - one hour - and then send results back to central server).
  • Extended support for BigIP® F5® devices (including connections, throughput, nodes and virtual pools status polling)Hardware health monitoring (temperature, power supply, fan speed, etc.) for major HW vendors (Cisco, Juniper, F5, Dell, HP)Support for HP® MSM 760/765 wireless controllersAuditing trailNPM new charts migrationWeb console UI improvements – subviewsperformance upgrade (asynchronous loading of resources)Group limitationsUniversal Device Poller (UnDP) ImprovementsMultiple UnDP in a single chartUnDP Parse Transform functionUnDP Polling and Retention settingsDe-duplication of nodesWeb based custom property editorRemote poller caching functionality (in case of a connection outage to main server, RP can cache polling data for a short period of time - one hour - and then send results back to central server).
  • Extended support for BigIP® F5® devices (including connections, throughput, nodes and virtual pools status polling)Hardware health monitoring (temperature, power supply, fan speed, etc.) for major HW vendors (Cisco, Juniper, F5, Dell, HP)Support for HP® MSM 760/765 wireless controllersAuditing trailNPM new charts migrationWeb console UI improvements – subviewsperformance upgrade (asynchronous loading of resources)Group limitationsUniversal Device Poller (UnDP) ImprovementsMultiple UnDP in a single chartUnDP Parse Transform functionUnDP Polling and Retention settingsDe-duplication of nodesWeb based custom property editorRemote poller caching functionality (in case of a connection outage to main server, RP can cache polling data for a short period of time - one hour - and then send results back to central server).
  • SolarWinds Online Federal User Group

    1. 1. Online Federal User GroupMay 1, 2013© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.1
    2. 2. Agenda for Today© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.21:00 – 1:05 EST Welcome1:05 – 2:25 EST SolarWinds Product UpdateFrancois Caron, Product Management Director, SolarWindsPatrick Hubbard, Head Geek, SolarWinds2:25 – 2:50 EST Federal Features & TipsScaling to the Federal EnterpriseEdward Bender, Head Federal Systems Engineer, SolarWinds2:50 – 3:00 EST Q&A/Closing Remarks
    3. 3. SolarWinds® OverviewCompany BackgroundTimeline 1999 Founded in Tulsa, OKHeadquartersAustin, TexasGlobal Offices: Singapore,IrelandCustomers Over 95,000Provide enterprise-class network,systems, virtualization, andstorage resource managementsoftware that is powerful, easy-to-use, and affordable- Slide 3 -Over 400 of the Fortune 50035% of the Global 2000Businesses of ALL Sizes in 170 CountriesEvery branch of DOD and virtually everyCivilian agency© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
    4. 4. Global Presence- Slide 4 -U.S.• Company HQ – Austin• Federal office –Herndon VirginiaBrno, Czech Republic• Opened ‘08Chennai, India• Opened ’10Australia, NZ• APAC HQ in Brisbane –Opened in ‘10Cork, Ireland• EMEA HQ - Opened ’07Singapore• Opened ‘08© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
    5. 5. SolarWinds Federal» Federal office in Herndon Virginia» Team of 15 supporting our Federal Customers» Rapidly expanding business DOD/Intel Civilian» Products available on numerous contract vehicles GSA SEWP» Extensive partner network© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.5
    6. 6. SolarWinds: The Evolution of a Revolution» We are not just for Networks - we are also… Application and Server Management Log and Security Information Management Storage Management Virtualization Management» We continue to focus on solving specific technical problemsin a cost effective way We also SCALE to the enterprise level at an affordable price© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.6
    7. 7. SolarWinds: The Evolution of a Revolution» Our products continue to be easy to use and deploy withlimited services expense But we do have an ecosystems of Federal partners that providetraining and implementation services (Secret) as well as numerouscontract vehicles to procure through» We continue to make it easy for you to download ourproducts and try them for free But we also have Federal technical resources available should youneed keys cut, extra assistance, business justifications» We take our Federal customers and their missions seriously© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.7Our job is to make you look good, and we’ll do everythingin our power to make this happen
    8. 8. SolarWinds Product UpdateFrancois Caron, Director of Product Management – Network ManagementPatrick Hubbard, Senior Technical Product Marketing Manager© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.
    9. 9. Portfolio» 20+ products covering all disciplines & domains of ITmanagement» Based on organic growth as well as acquisitions» Easy to find, download, evaluate, buy and use!© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.9Virtualization Management Log & Event Management
    10. 10. System, Storage and Desktop Management Portfolio© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.10™™TM®
    11. 11. Scalability and High AvailabilitySolarWinds Additional Polling Engines, Web Server, and Fail Over EngineTraffic MonitoringNetworkTrafficAnalyzer (NTA)WAN & VoIPMonitoringVoIP & NetworkQuality Manager(VNQM)Configuration &ChangeManagementNetworkConfigurationManager (NCM)Device TrackingUserDeviceTracker (UDT)IP InfrastructureManagementIP AddressManager (IPAM)Fault &PerformanceMonitoringNetwork PerformanceMonitor (NPM)Orion® Core Platform TechnologyNetwork Management PortfolioFirewall ConfigurationManagementFirewall SecurityManager (FSM)SolarWinds CONFIDENTIAL 2012FSM is not integratedwith Core at this time.However, FSM isintegrated with NCM.© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
    12. 12. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Network Management Update (2012 & Q1 ‘13 YTD)» Network Performance Monitor (NPM) ~abbreviated list Device support• Extended support for BigIP® F5® devices (including connections,throughput, nodes and virtual pools status polling)• Hardware health monitoring (temperature, power supply, fan speed, etc.)for major HW vendors (Cisco®, Juniper®, F5, Dell®, HP®)• Support for HP MSM 760/765 wireless controllers Improved NPM infrastructure• Auditing trail• Web console UI improvements – sub views• Performance upgrade (asynchronous loading of resources)• Web-based custom property editor» What are we working on? Release Candidate available12
    13. 13. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Network Management Update (2012 & Q1 ‘13 YTD)» IP Address Manager (IPAM) *abbreviated list Primary use case: replace the spreadsheet Centralized multi-vendor console for IPAM, DHCP, DMS management Split scope functionality for Microsoft® and Cisco DHCP servers• New UI helps user quickly define split scopes for high availability or loadbalancing Enhanced User Delegation – Now limit permissions per user andsubnet or groups Enhanced Import – Now import properties for individual addressesand assign them to the desired subnet» What are we working on? It includes IP Address conflict detection.13Microsoft Cisco LinuxDNS Management V3.1 n/a >V3.1 (BIND)DHCP(D) Management V3.0 V3.1 (incl ASA) >V3.1 (ISC)DNS Monitoring (zones) V3.0 n/a >V3.1 (BIND)DHCP Monitoring (scopes) <V3.0 <V3.0 >V3.1 (ISC)
    14. 14. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Network Management Update (2012 & Q1 ‘13 YTD)» User Device Tracker (UDT) *abbreviated list Track user connections (historical), watch and white list, and switchcapacity v2.5: Support for connection information in controller-based wirelessnetworks where "thin" access points (AP) are deployed• See Wireless Support Overview blog post» What are we working on? It includes support for white lists and portshutdown.14
    15. 15. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Network Management update (2012 & Q1 ‘13 YTD)» Network Configuration Manager (NCM): NCCM Configuration backup Automated configuration changes Change management• Change request approval, real-time change detection Inventory Compliance: DISA STIG The following SolarWinds products are Common Criteria EAL2 certified by the NIAP: NPM, SAM (APM), IPAM, NTA, IPSLAM, NCM,EOC. Our Validation ID is 10453» NCM v7.1 Multi-poller support» What are we working on? Beta available, including EOL/EOS soon. Register now.15
    16. 16. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Network Management update (2012 & Q1 ‘13 YTD)» Firewall Security Manager (FSM) Automates security audits using over 120 customizablerules Analyzes firewall configs and logs to clean up rules andobjects Simulates how a new/modified rule will impact yourfirewall policy/traffic without touching production devices Change management» What are we working on? FSM v6.5 available since Apr 3016
    17. 17. IP SLA Refresher» IP SLA is equivalent to sending test cars in actual traffic and measuring…» Availability - Does it even arrive?» Latency - How much time does it take to go from point A to point B?» One way and back (one-way vs. two-way latency)» Jitter - If I send a car every minute, can they keep that spacing all the way.» Netflow is all about volume.This car is sent by IPSLA to test trafficconditions.With Netflow, each tollbooth can tell you minhow many cars passedby……and where they werecoming from…… and going to!© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.
    18. 18. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Network Management Update (2012 & Q1 ‘13 YTD)» VoIP & Network Quality Manager (VNQM) WAN quality tested via synthetic tests (Cisco IP SLA manager) VoIP: requires WAN quality• CCM management• Forensic call history search, pattern detection• Actual tracking of individual calls (CDR), incl. precedence Correlated network synthetic tests and actual calls» What are we working on? VNQM 4.1 Beta available, including PRI (beta3 required, register here)18
    19. 19. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.» Netflow Traffic Analysis (NTA) Netflow and CB QoS-based Traffic Analysis V 3.10• Uses the new Orion charts• vSwitch support» Traffic analysis None >> MIB 2 ifTable >> Flow >> CB QoS >> NBAR >> DPI» What are we working on? NTA 3.11 available on Thu May 2nd19Network Management Update (2012 & Q1 ‘13 YTD)
    20. 20. © 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Web Help Desk Integration with Orion» Feed WHD’s asset information from Orion’s Node information» Open WHD Trouble Ticket from Orion Alerts» More…20
    21. 21. Architecture» Deployment and scalability Modular Scalable Multi-tenant21NetworkDomain 1Orion PlatformNetworkDomain 2Orion PlatformNetworkDomain 3Orion PlatformNetworkDomain 4Orion PlatformEnterprise Operations ConsoleRegionalLevelNPMNCMVNQMUDTNTAIPAMNPMNCMVNQMUDTNTAIPAMNPMNCMVNQMUDTNTAIPAMNPMNCMVNQMUDTNTAIPAMFederatedLevel© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.APE APE APE APEFOE
    22. 22. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Architecture Highlight: SWIS» SWIS API Lots of data More every release» Powerful & Easy Efficient for us Easy for hobbyists Elegant Java®-.Netbridge» SDK is on thwack® Communitysupport22
    23. 23. Thank You!© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.The SOLARWINDS and SOLARWINDS & Design marks are the exclusive property of SolarWinds Worldwide, LLC, are registered with the U.S.Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, servicemarks, and logos may be common law marks, registered or pending registration in the United States or in other countries. All othertrademarks mentioned herein are used for identification purposes only and may be or are trademarks or registered trademarks of theirrespective companies.
    24. 24. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Company IntroductionQuestion: Which is true?A. SolarWinds is a Network Management Company?B. SolarWinds is an IT Management Company?Answer:C. SolarWinds is both.24
    25. 25. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTSRESERVED.Free Product: Introducing Alert Central25
    26. 26. Alert Central: Respond Quickly26
    27. 27. Alert Central: Manage Easily27
    28. 28. Alert Central: Schedule Efficiently28
    29. 29. Alert Central: Configure Intuitively29
    30. 30. Alert Central: Interact Naturally30
    31. 31. FTP Voyager®Dec. 201231
    32. 32. Federal Features & TipsScaling to the Federal EnterpriseEdward Bender, Federal Systems Engineer, SolarWinds© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.32
    33. 33. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Problems Unique to Federal Customers» Compliance (DISA STIG, FISMA NIST)» Locked Down Servers causing installation problems» Data Calls Serial Numbers of Cisco devices Ios versions (compliance related) Windows® Update status (compliance related) Windows Software Inventory (compliance / license true-up)» DOD CAC Card and PIV SmartCard support For authentication to Windows OS, and web apps.» Multiple Networks (e.g. NIPR / SIPR / JWICS) Desire for Cross Domain Solution» User Audit Trail33
    34. 34. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Compliance - NCM DISA STIG / FISMA NISTReports» Network Configuration Manager - Compliance Feature Automated daily compliance reporting on network deviceconfigurations DISA STIG Compliance templates available on thwack: http://thwack.solarwinds.com/community/solarwinds-community/product-blog/blog/2011/06/29/disa-stig-resources-for-orion-ncm FISMA compliance templates available on thwack: http://thwack.solarwinds.com/docs/DOC-138904» Firewall Security Manager – STIG policies» SolarWinds Patch Manager – report on status of criticalWindows Updates (Java®, Adobe®, Microsoft, etc…)34
    35. 35. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Fed Compliance - Network ConfigurationManager (DISA STIG / FISMA NIST)35
    36. 36. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Fed Compliance – Firewall Security Manager(STIG Security Checks)36
    37. 37. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Fed Compliance – Firewall Security Manager(FSM)37
    38. 38. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Fed Compliance – Windows Patch Status withSolarWinds Patch Manager38
    39. 39. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Fed Compliance – Windows Patch Status withSolarWinds Patch Manager39
    40. 40. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Locked Down Systems Interfering withApplications40» Install SolarWinds software first, then apply security settings. Document which security settings break functionality» Upgrade of Production SolarWinds Orion servers Federal Govt. production upgrade problems are almost all tied to multiplesecurity restrictions on the servers Several “Production Down, I’ve been Up All Night trying to upgrade”escalations in the last year Recommend testing upgrade process in lab environment first• Yes, requires more infrastructure to do lab testing of upgrades• Again, most Fed upgrade problems are due to production security lockdownson the servers» Server security lockdowns are constantly evolving» Don’t assume your production upgrade will be smooth in a secureFederal production environment
    41. 41. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Data Calls – Hardware Serial Numbers andInstalled Software Inventory41» Lots of DOD requests for Serial Numbers of Cisco devices Reduced hardware maintenance costs with Cisco ELA Network teams have to supply Serial Numbers» NCM 7.1 Inventory Feature collects Serial Numbers from: Cisco Juniper» NPM 10.4 Hardware Health collects some Serial Numbersalso. NPM UnDP can gather more Serial Numbers» SAM Hardware Health collects Service Tags / Serial Numbers» Patch Manager Inventory of Software installed on WindowsServers and Workstations
    42. 42. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Hardware Serial Numbers - NCM42
    43. 43. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Hardware Health – NPM – Serial Numbers forSome Devices Also43HP Service Tag
    44. 44. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Hardware Health – SAM – Gathers Asset Tagsand Server Serial Numbers44Dell Service Tag forESX® Server
    45. 45. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Software Inventory on Windows – fromSolarWinds Patch Manager45
    46. 46. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Smart Card Integrations – DOD CAC / HSPD12PIV Cards» DOD CAC Card / PIV support Orion products can be configured to use DOD CAC or PIV card to login:• KBA available from SolarWinds on how to configure IIS for this• http://knowledgebase.solarwinds.com/kb/questions/2578/Use+CAC+Web+Authentication+with+Server+2008• Works for Orion modules:• NPM, NCM, NTA, UDT, WPM, SAM, VNQM, UDT, Orion Patches tab, IPAM DameWare Remote Support (DRS) support DOD CAC and PIV card DameWare Mini Remote Control supports DOD CAC and PIV card Web Help Desk™ – can be configured to leverage CAC card or PIV cardfor authentication.46
    47. 47. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.LATE BREAKING NEWS – DameWare 9.0.1HotFix2 Supports Multiple Certs on a Card» Some Civilian Agencies have instituted use of PIV cards with 2user certificates: First certificate on the PIV card is the User’s regular certificate Second certificate is mostly used for digital signatures, but can also beused as the Systems Admin certificate for that user DameWare Remote Support and Mini Remote Control supports theuser selection of the certificate with this update Switching between multiple certificates is supported on versions ofMicrosoft Windows Vista® or later» DOD has issued two CAC cards to sysadmins One for their normal accounts Second CAC for sysadmin account47
    48. 48. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Review of Features and Tips for FederalCustomers» DISA STIG Compliance Reports from Network Configuration Monitor (NCM)» FISMA Compliance Reports in NCM» FSM STIG policies» DOD CAC Card and PIV SmartCard support Login to Orion applications DameWare Remote Support and Mini Remote Control (now supports choosingcredentials from single PIV card) DameWare Remote Support with DOC CAC Card /HSPD-12 SmartCard integration Web Help Desk – customer configuration needed» Reporting Serial Numbers of Network Devices NCM Inventory feature NPM Hardware Health feature NPM Universal Device Poller feature» Monitoring Temperature and Power of devices» SolarWinds Patch Manager – report on status of critical Windows Updatesand software inventory on Windows machines48
    49. 49. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Federal Enterprise Scalability» Successful SolarWinds Orion instances are asked if they can“scale up” to monitor more of the Agency or Mission» SolarWinds can scale up in different ways: Enterprise Operations console (EOC) Additional Polling Engines (APE) Additional Web Server (AWS) Failover Engine (FOE)» Active Directory® Users and Groups with Role Based AccessControl and new user Audit features allows easierenterprise roll out» NIPR / SIPR / JWICS networks require multiple instances Cross Domain Solutions are being looked at by Fed Orion customers49
    50. 50. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Orion Architecture – Global Visibility intoMultiple Orion Instances with EOC50
    51. 51. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Orion Architecture – Disaster Recovery Config51
    52. 52. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Orion Architecture – Remote Pollers in RemoteLocations52
    53. 53. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Demo53
    54. 54. Q&A/Closing Remarks© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
    55. 55. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.Q&A55
    56. 56. Let’s Keep in Touch» More user groups in the future» thwack Government forum http://thwack.solarwinds.com/groups/federal-and-government» Birds of Feather Groups Happy to sponsor events» Frequent Webinars – Tech Updates Keep our customers up to date» Look for our upcomingfederal newsletter» Are always looking for user stories Press Case Studies/application examples Reference calls© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.56
    57. 57. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.SolarWinds Federal ContactsName Territory Contact InformationDavid Kimball Vice President, Federal David.Kimball@solarwinds.com, 703-234-2203Denise Guzman Federal Regional Sales Manager Denise.Guzman@solarwinds.com, 512-498-6124Ed Bender Lead SE (Sales Engineer) Ed.Bender@solarwinds.com, 410-286-3060Lisa Sherwin Wulf Federal Marketing Lisa.Sherwinwulf@solarwinds.com, 703-234-5386Ben Baldi Commands Ben.Baldi@solarwinds.com, 703-234-2204Chris Hall Civilian Chris.Hall@solarwinds.com, 512-682-9865Jonathan Hood Channel Jonathan.Hood@solarwinds.com, 703-234-5336Ryan Johnson USAF/Air Guard/Navy Ryan.Johnson@solarwinds.com, 512-874-3461Sean Martinez SE (Sales Engineer) Sean.Martinez@solarwinds.com, 512-682-9554Paul McCloskey System Integrators Paul.McCloskey@solarwinds.com, 703-234-2205Donal McRae Civilian Donal.McRae@solarwinds.com, 512-498-6123Tracy Merla Army/VA/MC/Army Guard Tracy.Merla@solarwinds.com, 512-682-9389Mathieu Morin SE (Sales Engineer) Mathieu.Morin@solarwinds.com, 703-234-5331Matthew Waters Army/VA/MC/Army Guard Matthew.Waters@solarwinds.com, 512-682-932757
    58. 58. Thank YouThe SOLARWINDS and SOLARWINDS & Design marks are the exclusive property of SolarWindsWorldwide, LLC, are registered with the U.S. Patent and Trademark Office, and may be registered orpending registration in other countries. All other SolarWinds trademarks, service marks, and logosmay be common law marks, registered or pending registration in the United States or in othercountries. All other trademarks mentioned herein are used for identification purposes only and maybe or are trademarks or registered trademarks of their respective companies.© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.58
    59. 59. Network Management MarketNetwork ManagementPerformance &FaultInventory &ChangeAnalysis &PlanningConfigWirelessVoIP/VideoNetworkDevices(phys & virt)BandwidthUsageRouteAnalysisIP AddressPatch AssetTrackingChangeAutomation WorkflowNetworkMappingDeepPacketInspectionTrafficAnalysis(NetFlow)Security &ComplianceVulnerability PenetrationEvent/LogIntrusionPreventionRogueDetectionAuthntctnAuthiztionAccntingModeling/CapacityPlanningComplianceWAN LANQoSPacketAnalysisCovered Some coverage Doesn’t fit well Target

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