Take your IT management mobile and fix almost any IT problem with the device you always have in your hand. Having the ability to troubleshoot, triage, and keep an eye on things from your phone or tablet frees you from your desk and lets you work on your own terms. Whether you’re in the office or out of it, going mobile is a great productivity tool for the whole IT team. In this short webcast, you will learn about Mobile Admin, a super affordable productivity tool from SolarWinds. Learn: • How Mobile Admin can save you time and improve on-the-job flexibility. • How to manage over 40 key IT technologies including SolarWinds Orion, Exchange, Active Directory, Windows Server, and more from your mobile device. • Get details about how simple it is to deploy Mobile Admin across the company for all end-user devices: iPhone, Android, iPad, Blackberry. • Learn about Mobile Admin’s sophisticated security features. • Ask questions about your specific requirements!

1. SolarWinds Mobile Admin
A Powerful Productivity Tool for Your Whole Team!
AUGUST 2012
© 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
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2. Today’s Hosts
» Nomar Bodon, Mobile Admin Sales Engineer
» Craig McDonald, Mobile Admin Product Manager
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3. Before We Get Started…
» Today’s content is interactive!
» We only have an hour
» Slides and demo
» Ask questions!!!
» Don’t be afraid to ask deeper questions
» Don’t wait until the end – ask away
» Today’s session is being recorded
» Recorded session will be sent to all registrants
» Also posted on SW.com
» Slides available on slideshare.com
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4. What We’ll Cover Today
» Introductions & Housekeeping
» Why Going Mobile is Vital
» Overview of Mobile Admin™
» It’s Not Just for Orion®! Over 40+ IT Technologies
» Demo
» Summary and Q&A
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5. What Is Mobile Admin?
• Monitor, diagnose, and triage almost
any IT issue from your mobile device.
• Directly access numerous servers
and services
• Also supports Telnet™, Secure Shell
(SSH)®, Virtual Network Computing®
(VNC) and Remote Desktop Protocol
(RDP)
• Access virtually any device on the
network
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6. Security is Built In
• Security is a fully integrated
feature of the Mobile Admin
server
• MA has intrinsic support for
both encryption and
authentication
• Leverages the BlackBerry®
Enterprise Server (BES)
security mode
• Also supports VPN and HTTPS
connections
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7. Over 40+ Key IT Technologies
Just Some Examples!!!
• Mail: Microsoft® Exchange, Domino®, SMTP Email Uptime
• Virtualization: VMware®, Hyper-V®
• Backup: Symantec Backup Exec & NetBackup®
• Windows® : Command Prompt, Event Viewer, Local Users and Groups, File
Explorer, Services, Tasks, Restart, Printers, Powershell®, IIS™, Exchange,
Active Directory®, DNS, DHCP, and many more
• Infrastructure Monitoring: Nagios®, SCOM, Orion, BMC®
• Cloud: Amazon EC2®
• Service Desk: BMC and CA®
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8. Personally Scoped Alerts and Single Dashboard
» Receive customized alerts on the systems
that matter most to you.
» Click on the dashboard alert to instantly
navigate to the next action required. This
might be calling someone, or jumping
into another part of MA to restart a
server, review system logs, or going to a
specific URL to report an issue.
» The Dashboard alert message can also
reflect information from its source
system, such as the title of the incident
report.
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9. What Can Mobile Admin Help You Do?
Some Tasks Include:
• Acknowledge an Orion alert
• Escalate a service desk ticket
• Restart a misbehaving ESX ® server
• Increase a user’s mailbox size
• Remove a user’s permissions to company
resources in an emergency situation
• All from your mobile device!
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10. Why Do You Need Mobile IT Administration?
“I can think of several instances where
things needed to be taken care of quickly,
and that’s where Mobile Admin really
comes in handy. I’ve used it from a
restaurant while on vacation, from home
so I didn’t have to start up the laptop, and
even from the light rail while on the way
to a hockey game.”
Tyler Williams, MA User
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11. Demo!!!!
Demo Time!
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12. Thank You For Attending!
» Enter to Win a $250 iTunes® Gift Certificate – Take our
Survey https://www.surveymonkey.com/s/67G8DSV
(We will include this link in our follow up email).
» To learn more or to download a free 14-day trial of Mobile
Admin visit: www.RoveIT.com
» P.S. Remember to renew your maintenance!!!
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13. Resources
» Mobile Admin Dashboard & Notifier Demo
» Mobile Admin Dashboard Quick Overview
» Mobile Admin Services and Capabilities
© 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
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