Cisco Live Take Two: Network Troubleshooting Product Overview


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Join Francois Caron, Director of Product Management at SolarWinds as he demonstrates how to correlate, troubleshoot, and fix application latency problems in server, LAN and WAN infrastructure. In addition, you will also see what’s new in SolarWinds products and what we are currently working on.

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Cisco Live Take Two: Network Troubleshooting Product Overview

  1. 1. Cisco Live Take Two: Network Troubleshooting & Product Portfolio Overview François Caron – Director of Product Management, Network Management and Online Demo © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  2. 2. Agenda » The SolarWinds® Network Management portfolio in action  Detecting, Troubleshooting and Fixing end-to-end performance issues  Go above and beyond the flagship products NPM & NTA  Demo » Give Away » Product Update  Recent releases in the Network Management portfolio  What are we working on? » Q&A and Wrap-up (1pm) © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  3. 3. © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Detecting, Troubleshooting and Fixing E2E Performance Issues » What are you going to see?  Get familiar to the demo environment (General)  Create the problem (Francois) • Mis-categorize some large traffic in a Class of Service that normally carries mission critical traffic  Detect the problem (VNQM & WPM) • Synthetic transaction products are easy to deploy and effective  Diagnose the problem (General) • Poorly controlled configuration changes are often the cause of problems  Fix the problem (NCM) • Fix the configuration  Verify that the problem is fixed (General)  Learn from the problem and improve your processes and practices » Demo Time
  5. 5. © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Recent Release » NPM v10.7  Individual and Dynamic baselining and thresholds for node metrics and interface details • /,  SNMP status-polling. ICMP reachability is no longer required •  Creation of “native” CPU and memory pollers for presently unsupported devices – UnDP – Universal Device Poller  Support for most Motorola® and Ruckus® wireless APs and WLCs •  Polling and display of VLAN information •, VRFs are now supported as well  Scale (competition comparison)
  6. 6. © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Recently released SolarWinds Max Flows/Sec (7) HM Appliance needed? Raw storage (1min data) SolarWinds NTA 4.x 300k fps No Yes NTA Competitors Flows/sec Appliance? Raw storage (1min data) Paessler PRTG®(1) 100k fps No No Plixer® Scrutinizer (2) 100k fps Yes Yes ManageEngine®(3) 8k fps No Yes Ipswitch WUG (4) 50k fps No Yes Fluke Truview™ (5) 300k fps Yes Yes Fluke Netflow Tracker Perf (6) 40k fps No Yes (1): From Paessler “User Manual - NetFlow Sensor Types “, May 2014, (2): From Plixer “Scrutinizer Hardware Appliance”, May 2014, (3): From ManageEngine® “Product Info - Distributed Edition”, May 2014, (4): From Ipswitch “Flow Monitor v15”, May 2014, (5): From Fluke “Visual TruView™”, May 2014 (Specifications tab) (6): From Fluke “ NetFlow Tracker Performance and Scalability Information:”, May 20104, (7): Max Flows / Sec – Please note, this is the maximum capacity that is available for each product, based on test results published by the respective vendors. Licensing requirements may differ from product to product. » NTA 4.0: performance and scalability improvements  Reduces impact on the Orion® platform by moving flow storage from SQL to dedicated optimized storage  Dramatically improves raw data retention and flow / sec processing rate
  7. 7. © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. What Are We Working On? » “Roadmap”: Posting to bookmark » NPM  Continuing improvements for Alerting - Migration to web interface  Syslog / Traps / search improvements  Un-manage behavior improvements  Improved Hardware Health polling - "per sensor" management, better power supply polling  Wireless Heatmaps - View observed and calculated signal strength and client location  Capacity Forecasting - Answer the question, "How many days before I run out of disk space/CPU/bandwidth?"  Track and report on interface downtime  Automated (and dynamic) dependency  Mandatory Custom Properties Support for SQL Server® 2014 - Core » NTA  The ability to configure devices directly from the NTA web console (Cisco® Netflow V5&9 in v1)  Additional Flexible NetFlow Field support (IPFIX)  Improved workflows by expanding on the integration between existing Orion Modules and NTA  Increased sampled support for - J-Flow™, sFlow®, IPFIX, & NetStream™  Improved Alerting capabilities  Improved Web-based Reporting
  8. 8. © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. What Are We Working On? » NCM  Merge NCM and NPM databases  Improve the EoL/EoS feature  Create a new version of the configuration management page  Move config snippets from the desktop to the Web UI  Enhance the flexibility of the device templates so that more devices can be supported by NCM » VNQM  Avaya support » UDT  Performance improvements  Vendor identification based on MAC address  Tracking of users connected through Motorola and Ruckus wireless devices
  9. 9. © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. What Are We Working On? » IPAM  Automatic IPv4 subnet discovery (ARP, routing)  End IP device "fingerprinting" - MAC address vendor identification  Split-scope improvements - visualization of utilization per each split scope on multiple DHCP servers  IPv6 active polling and UDT IPv6 discovery import  Multiple DHCP IP address reservation  SQL 2014 support » Engineer’s Toolset  Real time Interface monitor  CPU monitor  Memory  Response time monitor  Traceroute
  10. 10. © 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. The SOLARWINDS and SOLARWINDS & Design marks are the exclusive property of SolarWinds Worldwide, LLC, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks, registered or pending registration in the United States or in other countries. All other trademarks mentioned herein are used for identification purposes only and may be or are trademarks or registered trademarks of their respective companies. Thank You for Attending!!!