Federal Webinar                     Application Performance Monitoring and                                            Trou...
Agenda» Welcome/Introductions» Overview of using SolarWinds® for Systems Performance  Monitoring» Systems Configuration pr...
SolarWinds and Systems PerformanceMonitoring – Using NPM and NCM» SolarWinds is well known for its ability to monitor netw...
SolarWinds and Systems Performance Monitoring –Using WPM, SAM, SPM, VMAN, STM» Web Performance Monitor (WPM) actively moni...
SolarWinds Tools for Systems Configuration /Sysadmins» Not planned for demo today, but several popular tools for  Sysadmin...
Web Performance Monitor Demo                                    I wish I knew when my web applications were slow or down!©...
Server & Application Monitor Demo                             I wish I knew if all the Services, Processes and Databases t...
Virtualization Manager Demo                           I wish I knew if the ESX® host that my applications critical Virtual...
Storage Manager Demo                   I wish I knew which Storage Arrays and controllers were overloaded so I            ...
Features and Tips for Federal Customers» DOD CAC Card / PIV support        Orion® products can all be configured to use D...
Sneak Peek of our Newest Products                                                                       Serv-U Managed FTP...
Learn More» Watch a short demo video:     http://www.solarwinds.com/sedemo» Download a free trial: http://www.solarwinds.c...
Q&A© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.                                                         13
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Application Performance Monitoring and Troubleshooting

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Have you ever struggled to find the root cause for a web application that starts having poor performance? If so, you should sign up to see how SolarWinds IT Management products can be used to help isolate the root cause of application performance issues. SolarWinds is well known for its Network Performance Monitoring capabilities – this webinar will show you the “Systems Performance Monitoring” side of SolarWinds.

This free webinar for Federal Government users of SolarWinds software will focus on a typical scenario in Federal Government IT where an Application starts running noticeably slower and the “network” is automatically blamed. This webcast will show how you can use SolarWinds products to monitor more than just your network, such as Applications, Servers, Virtualization Environments and SAN Infrastructure. As you know, the more monitoring you have in place, the more quickly your IT team can quickly isolate the root cause of application performance problems so they can be resolved.

Specifically, you will learn about some of the more important features that have been added to the SolarWinds products in the last few years and how Federal customers typically use them, including:

• Web Performance Monitoring
• Service and Process Monitoring
• VM to Host to Cluster Monitoring / Mapping
• VM Datastore to LUN to Storage Pool Monitoring / Mapping
• And others topics of interest to the Federal community

We invite you to participate in this interactive webcast with SolarWinds Federal Sales Engineers, SolarWinds Product Managers (that you probably see on thwack.com) and other US Federal Government users of SolarWinds software: Military, Civilian Employees, and Contractors.

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  • Specifically, you will learn about some of the more important features that have been added to the SolarWinds products in the last few years and how Federal customers typically use them, including: Web Performance Monitoring Service and Process Monitoring VM to Host to Cluster Monitoring / Mapping VM Datastore to LUN to Storage Pool Monitoring / Mapping And others topics of interest to the Federal community
  • Note: Image is from the Microsoft Clip Art Library and was used in approved slide deck for November 2012 federal webinar
  • Application Performance Monitoring and Troubleshooting

    1. 1. Federal Webinar Application Performance Monitoring and Troubleshooting Edward Bender, Lead Federal Sales Engineer, SolarWinds Sean Martinez, Federal Sales Engineer, SolarWinds Austin Tolman, Sales Engineer, SolarWinds© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
    2. 2. Agenda» Welcome/Introductions» Overview of using SolarWinds® for Systems Performance Monitoring» Systems Configuration products from SolarWinds» Web Performance Monitor Demo» Server & Application Monitor Demo» Virtualization Manager Demo» Storage Manager Demo» Federal features of interest» Demo of our Newest Products – Serv-U® FTP Server, Alert Central» Q&A© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 2
    3. 3. SolarWinds and Systems PerformanceMonitoring – Using NPM and NCM» SolarWinds is well known for its ability to monitor network infrastructure. (NPM, NTA, NCM, UDT, IPAM, VNQM, ETS)» Many people use NPM to also monitor their servers:  CPU Utilization (Node level)  Memory, Utilization (Node level)  Disk (Volume) utilization» Some people use NPM to monitor their VMware® and Hyper-V® infrastructure» Few people use NCM to do inventory of Windows® machines for  Installed Services  Installed Software  Windows Accounts» In the last few years SolarWinds has developed several products with significant functionality to more thoroughly monitor server infrastructure and application infrastructure.© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 3
    4. 4. SolarWinds and Systems Performance Monitoring –Using WPM, SAM, SPM, VMAN, STM» Web Performance Monitor (WPM) actively monitors your web applications with browser record/replay technology.» Server & Application Monitor (SAM) adds monitoring of:  Processes & Services running on Windows, Linux®, Unix®  Server Health (Temperature, Power Supply, etc…)  SAM collects statistics with many different protocols including: SNMP, WMI, SSH, TELNET, ODBC, JDBC, JMX, SMTP, IMAP4, HTTPS, VMware API, …» Virtualization Manager (VMAN) monitors both your VMware and HyperV infrastructure (performance & capacity planning)» Storage Manager (STM) monitors your multi-vendor storage infrastructure (SAN, NAS and DAS) for both performance & capacity planning© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 4
    5. 5. SolarWinds Tools for Systems Configuration /Sysadmins» Not planned for demo today, but several popular tools for Sysadmins are now part of the SolarWinds product family:  DameWare® Remote Support for Windows • includes CAC card and PIV support  DameWare Mini Remote Control for Windows, Linux, Unix • Includes CAC card and PIV support for Windows  SolarWinds Patch Manager leverages WSUS and/or SCCM • Detailed reports on patch status (including 3rd party) • Push out 3rd party updates (packaged by SolarWinds) • Fine grained control for applying updates • Integrated with Orion as the “Patches” tab.  Log & Event Manager for detecting security incidents  Web Help Desk® for trouble ticketing and Asset Management DB© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 5
    6. 6. Web Performance Monitor Demo I wish I knew when my web applications were slow or down!© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 6
    7. 7. Server & Application Monitor Demo I wish I knew if all the Services, Processes and Databases that my applications need to run properly were performing properly© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 7
    8. 8. Virtualization Manager Demo I wish I knew if the ESX® host that my applications critical Virtual Machine is running on can handle the workload. And that it is configured properly for good performance, including Storage, Memory, CPU and Network.© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 8
    9. 9. Storage Manager Demo I wish I knew which Storage Arrays and controllers were overloaded so I could properly load balance them. And I wish I knew how much LUN space is actually being used by the servers that are using them.© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 9
    10. 10. Features and Tips for Federal Customers» DOD CAC Card / PIV support  Orion® products can all be configured to use DOD CAC or PIV card to login: • KBA available from SolarWinds on how to configure IIS for this (search “CAC WEB Authentication” on SolarWinds web site • Works for all Orion modules: • NPM, NCM, NTA, UDT, WPM, SAM, VNQM, UDT, Orion Patches tab, IPAM  Dameware Remote Support (DRS) support DOD CAC and PIV card  Dameware Mini Remote Control supports DOD CAC and PIV card  Web Help Desk – can be configured to leverage CAC card or PIV card for authentication. Need to develop KBA for customers still, but at least one customer claims to have it working.© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 10
    11. 11. Sneak Peek of our Newest Products Serv-U Managed FTP server Alert Central (our new FREE Product)© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 11
    12. 12. Learn More» Watch a short demo video: http://www.solarwinds.com/sedemo» Download a free trial: http://www.solarwinds.com/downloads/» Call: 877-946-3751» Email: federalsales@solarwinds.com» Email: Our Government Reseller: solarwinds@dlt.com© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 12
    13. 13. Q&A© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 13

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