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Application Performance Monitor and Network Performance Monitor v10 Customer Training Level 1
 

Application Performance Monitor and Network Performance Monitor v10 Customer Training Level 1

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SolarWinds Application Performance Monitor (APM) is now Server & Application Monitor (SAM). ...

SolarWinds Application Performance Monitor (APM) is now Server & Application Monitor (SAM).

For more information on SAM, visit: http://www.solarwinds.com/server-application-monitor.aspx

For more information on NPM, visit: http://www.solarwinds.com/network-performance-monitor.aspx

This 60 minute training session on SolarWinds Network Performance Monitor (NPM) and Application Performance Monitor (APM) will cover optimizing hardware configurations for Orion, installation, discovery, and base configuration, configuring reports and alerts, and leveraging the information that Orion provides. This training is most beneficial to current new users of Network Performance Monitor and Application Performance Monitor and will be hosted by Andy McBride, Technical Support Specialist and Jason Ferree, Technical Support Representative.

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    Application Performance Monitor and Network Performance Monitor v10 Customer Training Level 1 Application Performance Monitor and Network Performance Monitor v10 Customer Training Level 1 Presentation Transcript

    • SolarWinds Network Performance MonitorApplication Performance Monitor
      LEVEL ONE TRAINING
    • Welcome to SolarWindsCustomer Training
      Andy McBride – Support Specialist
      Jason Feree – Technical Support Representative
      Today’s Topic:
      Network Performance Monitor Basics
      Application Performance Monitor Basics
      Introduction
    • Housekeeping
      • Can you hear me now?
      • If not, use the GoToWebinar chat or Q&A panel to let us know.
      • How do you win the free stuff?
      • How do you ask questions and when?
      • Will this thing be recorded?
      • If you don’t have a notebook, get one…
      • Ask a lot of questions
    • Agenda
      Goals for today’s training session
      Understanding the Orion architecture
      Building systems to host Orion
      Managing the Network
      Application Monitoring
      Common Features
      Where to Learn More and Q&A
      Are You Certified?
    • Goals for today’s training session
      By the end of this session you should be able to:
      Understand Orion’s architecture
      Build and optimize a system
      Understand the best practices for installing and configuring NPM and APM
      Begin using NPM and APM features
    • Architecture Overview
      Advanced Alert Engine
      SystemManager
      NetPerfmon
      Service
      DCOM
      ICMPSNMP
      Reporting
      SNMP Trap Service
      SNMP
      SolarWindsDB
      Syslog
      Syslog
      Service
      ASP.NetWeb Site
      SNMP
      WMI
      WCF
      SNMP WMI
      Poller
      Job Engine
      Core Services
      WCF
      Discovery
      Information Service
      Network Atlas
      6
    • Understanding The Architecture
      NPM and APM have 3 main components
      Data collection engines
      Website and web services
      Data storage
      Data Collection
      Data Stores
      Web Delivery
    • Data Collection Engines
      • Polling Services
      • Leverages SNMP, WMI and ICMP
      • Collects general data (status, response time, interface stats, etc)
      • Polling based
      • Syslog and Trap Services
      • Receive, store, and alert on Syslog and SNMP Trap messages
      • Listening based
      • Universal Device Poller (UnDP)
      • Used SNMP to collect customizable information from devices
      • Can collect from “any MIB”
    • Website and Web Services
      Web Site
      Hosted within IIS
      Primarily ASP.NET based
      Can be installed on a separate machine (additional web console)
      Provides the primary UI
      Orion Web Services
      Hosted within IIS
      Used by internal components for communications
      Used to connect to distributed components (EOC for instance)
    • The SolarWinds Orion Database
      SolarWinds Database
      Leverages Microsoft SQL Server 2005 or 2008
      Recommended that production versions run full copy of SQL on a separate machine
      Doesn’t usually require a dedicated SQL Server
      If you’re not sure, use the standard installation options and you can always change it later
      The SQL database server is typically the most important component in determining performance of the system.
    • SCP Question #1
      The first 5 correct answers get a free SolarWinds t-shirt
      A router monitored by Orion NPM reboots, and the interface indexes change.How does Orion handle this event?
      • A. Orion uses internal ID numbers rather than relying on the interface indexes.
      • B. Interface indexes must be manually updated using Web Node Management.
      • C. Interface indexes are automatically updated by the Orion scheduled rediscovery process.
      • D. Interface indexes are automatically updated by re-running Orion Network Discovery.
    • SCP Question #1
      The first 5 correct answers get a free SolarWinds t-shirt
      A router monitored by Orion NPM reboots, and the interface indexes change.How does Orion handle this event?
      • A. Orion uses internal ID numbers rather than relying on the interface indexes.
      • B. Interface indexes must be manually updated using Web Node Management.
      • C. Interface indexes are automatically updated by the Orion scheduled rediscovery process.
      • D. Interface indexes are automatically updated by re-running Orion Network Discovery.
    • Building Systems to Host Orion
      The first step – assessing your environment
      How many nodes and interfaces will you be polling and how do you figure this out?
      How Many application monitors?
      What are your requirements for polling frequency and how do you determine them?
      Which additional modules will you be using and what if you don’t know?
      If using additional modules, how many elements will they be managing?
      Do you have decommissioned server (old HPOV servers for instance) that you can re-use for this deployment?
    • Building Systems to Host Orion
      The Orion Server
      Can you leverage a separate SQL Server?
      If so, do it.
      If so, consider deploying Orion on a virtual server.
      If not, build a plan to migrate there.
      Advantages of deploying Orion on a virtual server
      Easy backups and restores
      Built-in redundancy with VMotion
      Lowered hardware and datacenter costs
    • Building Systems to APM/NPM
      • Orion’s SQL Server
      • The more RAM the better – 64 bit!
      • Make sure SANs/NAS has fast write capabilities
      • RAID 5 is OK for OS and Apps but not for SQL storage – use RAID 10
      • Best practices for improving SQL Server performance
      • 64-bit systems allow use of more RAM
      • SANs can be used but must be tuned for high volumes of small IO transactions – i.e. latency is the key
      • DAS RAID 10 with 15K drives offers the best IO performance
      • Put the SQL data files and log files on separate disk controllers or at least separate channels
      • Leverage tools like RAMDisk for better SQL performance
      • Ask for your DBAs help – this is their area of expertise
      See http://www.solarwinds.com/support/Orion/docs/OrionPerformance.pdf
    • Optimizing our System
      • Are the polling engines keeping up?
      • Does the CPU on the Orion server stay fully loaded all the time?
      • Are there errors in the Orion event logs?
      • Is the polling cycle completing?
      • Is database maintenance running correctly?
      • Orion scalability
      • When to upgrade to the next license size
      • When to add an additional polling engine
    • SCP Question #2
      The first 5 correct answers get a free SolarWinds t-shirt
      An Orion administrator needs to customize the Orion Web Console to reflect the company's name and image.Which action accomplishes this?
      A. use the Custom Property Editor to group nodes by location names 
      B. use the Web Console settings to change the banner logo and site text
      C. use Map Maker to portray company images and branding
      D. use Manage Views to add custom HTML resources
    • SCP Question #2
      The first 5 correct answers get a free SolarWinds t-shirt
      An Orion NPM administrator needs to customize the Orion Web Console to reflect the company's name and image.Which action accomplishes this?
      • A. use the Custom Property Editor to group nodes by location names 
      • B. use the Web Console settings to change the banner logo and site text
      • C. use Map Maker to portray company images and branding
      • D. use Manage Views to add custom HTML resources
    • Install and Configure Orion
      Checking an Orion deployment
      Orion installed and all services and website running
      Devices discovered and added to Orion for management
      Web accounts built and views defined
      • Alerts configured and enabled for critical devices
      • Report configured and scheduled for delivery!
    • Managing Applications and Networks
      • Network and Application Discovery
      • Update your ACLs and firewall rules before running
      • Be sure to enter the correct SNMP credentials
      • Understanding the different credentials required
      • Automated/scheduled discovery
      • Be smart about choosing what to discover
      • Manually adding devices
      • Grouping devices
      • Service groups – Dynamic and static
      • Custom properties
    • Configuring the Orion Web Console
      Building Accounts
      AD Authentication
      Building Service Groups
      • Customizing Views
      • Customizing the Top 10 Lists
    • Common Features
      Configuring and Enabling Alerts
      Basic Alerts – not recommended
      • Advanced Alerts – full featured alerting for App and Network
      • Alerts for SNMP Traps
      • Alerts for Syslog
    • Understanding the Top XX lists
      Leveraging maps
      Using charts and graphs
      Reports
      Common Features
    • Where to get learn more…
      • Documentation
      • SolarWinds technical documentation:
      http://www.solarwinds.com/support/documentation.aspx
      • SolarWinds Knowledge Base (KB):
      http://www.solarwinds.com/kb
      • Videos, blog posts, and webcasts
      http://www.solarwinds.com/geek
      • Community
      http://www.thwack.com
      Product Blog – in product and @thwack.com
      • Technical Support
      http://www.solarwinds.com/support/
      • SolarWinds Certified Professional (SCP) program and training content
      http://www.solarwinds.com/certification/network_certification.aspx
    • Summary and Q&A
      Thank you for attending!
      To learn more or to download free 30-day trials of
      SolarWinds products visit: www.solarwinds.com
      Contact information
      Josh Stephens, Head Geek
      headgeek@solarwinds.com
      twitter: sw_headgeek
      Blog: http://geekblog.solarwinds.com/
      Remember to renew your maintenance!