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With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
With over 1,000 business software applications available, how do you select the right one for your business needs?
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With over 1,000 business software applications available, how do you select the right one for your business needs?

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Dennis Keeling, Chief Executive, SoftComparison.Com …

Dennis Keeling, Chief Executive, SoftComparison.Com

Essential advice on: defining your requirements; understanding the different vendors in the business software marketplace; selecting the most suitable solution and common pitfalls to avoid.

Published in: Technology, Business
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  • 1. With over 1,000 applications to choose from – how can you select the right system? Dennis Keeling Chief Executive Business Software Intelligence Ltd.
  • 2. Background 1983 - formed consultancy Developed means of evaluating business systems Financial Times, Daily Telegraph, US Journal of Accountancy, AccountancyAge BBC ‘The Software Show’, CNN, FT TV, Sky Author: Thesaurus of Business Software Consultant – software package selection Author: Corporate Financial Systems - Ovum Business Age:- ‘acknowledged as the world’s leading authority on business & accounting systems’ Founder, Chief Executive & President - BASDA, Business Application Software Developers Association Formed Business Software Intelligence Ltd Created www.softcomparison.com - UK’s first software comparison web-site October 09 © Business Software Intelligence Ltd Slide 2
  • 3. Clients include:- Argos, Audit Commission, UK Benefits Agency, British Waterways, BUPA, BT, Eagle Star Insurance, Eaton, EBRD, ECC, Eimskip, Equifax, ESB, IBM, Iceland Airways, KPMG, Laporte, Land Securities, Logica, Microsoft, National Children's Home, Ovum, Rhone Poulenc, RNLI, Toyota, Unipart, Whitbread, Yorkshire Water October 09 © Business Software Intelligence Ltd Slide 3
  • 4. Current Environment Tight financial control Limited IT budgets Complex legacy systems Business reorganisation Rationalisation in the software industry Move to web-based ‘cloud’ architectures October 09 © Business Software Intelligence Ltd Slide 4
  • 5. Reasons for change Access to management information Reduction in head-count by replacing manual processes. Improved office efficiency – reduction in operating costs. Improved cash-flow – tighter credit control, reduction in stock etc. eBusiness – eInvoicing, Purchase-to-Pay Web-site integration to back-office system Reorganisation – shared services. Competitive advantage – improved sales. Statutory – Legal, Regulation, Tax, October 09 © Business Software Intelligence Ltd Slide 5
  • 6. Business software market - UK 1,000+ different business applications Large proportion in ‘maintenance-mode’ Less than 100 enterprise-wide applications (ERP) Majority are specialist software providers - bolt-ons Many sell their applications directly 1,000+ software resellers Many selling ‘suites of applications’ - Access, Iris, MS Dynamics, Oracle, SAP, Sage etc October 09 © Business Software Intelligence Ltd Slide 6
  • 7. Why buy specialist applications? Add new software without upgrading existing systems Leave existing software applications intact Leave legacy data intact Leave existing IT infrastructure intact Minimum disruption to existing systems Cost effective - positive ROI October 09 © Business Software Intelligence Ltd Slide 7
  • 8. What systems exist? ‘Approved’ bolt-ons main legacy system supplier Internet search - Google Specialist software selection web-sites Accounting & Finance 365 Evaluation Centre SoftComparison.com October 09 © Business Software Intelligence Ltd Slide 8
  • 9. Specify your requirements Basic - specialist requirements October 09 © Business Software Intelligence Ltd Slide 9
  • 10. Simple comparison October 09 © Business Software Intelligence Ltd Slide 10
  • 11. Integration requirements Packages to integrate with Accounting System Invoicing Fixed Assets HR System Web-site shopping cart October 09 © Business Software Intelligence Ltd Slide 11
  • 12. Systems requirements October 09 © Business Software Intelligence Ltd Slide 12
  • 13. Service requirements October 09 © Business Software Intelligence Ltd Slide 13
  • 14. Sizing & Pricing October 09 © Business Software Intelligence Ltd Slide 14
  • 15. Vertical Market Specialist Functionality October 09 © Business Software Intelligence Ltd Slide 15
  • 16. Selection Process Prepare specification of requirements - 10 pages max Send Request For Information (RFI) to selected suppliers - 10 max Review their replies Select 2-3 as short-list - reject the others Review the software applications Select a preferred supplier Undertake detailed demonstrations Carry-out in-house testing Take up references Finalise the contract October 09 © Business Software Intelligence Ltd Slide 16
  • 17. Software Application Vendors There are several ways of purchasing software:- PC Store – off the shelf products – poor support PC Dealer – specialist knowledge Reseller – specialist vertical market extensions Author – only implement own product Consultancy – configuration & implementation October 09 © Business Software Intelligence Ltd Slide 17
  • 18. How to chose the right vendor October 09 © Business Software Intelligence Ltd Slide 18
  • 19. Package selection criteria Dennis Keeling’s Software Evaluation Criteria Software Author Product Functionality Look and Feel Flexibility Integration Cost Technology October 09 © Business Software Intelligence Ltd Slide 19
  • 20. The Software Author Company Stability Existing Customers Length of time in business Similar to you? - size, location, type of Steady growth, business New products? full list of customers as references? Consolidator? Do the references speak highly of the UK based? supplier? Financial Have they had the sort of support you will Turnover / profit need? Debt (customer problems) Google search Analyst / credit agency reports Share price movement October 09 © Business Software Intelligence Ltd Slide 20
  • 21. The Product Product strategy? Development or Maintenance mode? Which Product are we talking about? Is current version stable or is it full of bugs? Is this version released? How many live users? Is this standard product or heavily configured? Frequency, ease of use and cost of upgrades October 09 © Business Software Intelligence Ltd Slide 21
  • 22. Functionality / Flexibility Do other similar organisations use this? Range of modules, templates, portals Scalability - grow and change with your business? Can the package fulfil all the requirements? How much relies on configuration? What is the risk, cost and effort of required Package customisation October 09 © Business Software Intelligence Ltd Slide 22
  • 23. Usability / Integration Usability Does it have the right “look and feel”? Will data entry be an issue? Try it out with potential users. Integration How well will it integrate with existing applications? Who will undertake the integration? Reference site with similar configuration. October 09 © Business Software Intelligence Ltd Slide 23
  • 24. Cost Not only Software licenses - but also:- Database Hardware & operating system other integral components - MS Office, Citrix etc. How easy and quick to implement? Implementation - Training, Consultancy, Configuration Ongoing Support & Maintenance - In-house team) Life Cycle Cost, including upgrades Cost per seat from ? Return on Investment (ROI) October 09 © Business Software Intelligence Ltd Slide 24
  • 25. Specification of Requirements Short overview of your specialist requirements - No more than 10 pages long - Scope of your project - Sizing – system - users - Timescales - Budget - send to 10 suppliers October 09 © Business Software Intelligence Ltd Slide 25
  • 26. Free Detailed Specification Free Service – www.SoftComparison.Com - save your specific capability-grid requirements - edit your requirements - select up to 10 suitable suppliers - e-mail them a link to your specification for a quotation Free personal service at Softworld – AF422 - SoftComparison.Com October 09 © Business Software Intelligence Ltd Slide 26
  • 27. Summary 1,000 packages to choose from 1,000 suppliers to buy from As stressful as buying a house Buyer Beware Test before you buy You may need expert help to ensure your company is making the right decision If at first you don’t succeed - your successor will try again. October 09 © Business Software Intelligence Ltd Slide 27
  • 28. Contacts Dennis Keeling – Business Software Surveyor Chief Executive Business Software Intelligence Ltd Tel: 01494 863344 E-mail: dkeeling@softcomparison.com Software Comparison: www.softcomparison.com October 09 © Business Software Intelligence Ltd Slide 28
  • 29. October 09 © Business Software Intelligence Ltd Slide 29

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