Architect, Sonata Software
Services for a realtime
Sonata Software Limited
Sonata provides testing and product enhancement
services for a leading provider of enterprise software
The customer, a provider of enterprise software solutions, was SOLUTION OVERVIEW
looking for a partner, who could test its product used by enterprises Profile
for integration of financial business processes and also manage its Sonata Software, headquartered in
releases better. Bangalore, India, is a leading IT
consulting and services company.
Sonata's customers are located
across the US, Europe and the Asia-
Pacific region. Its portfolio of services
Customer Profile includes IT Consulting, Product
Engineering Services, Travel
The customer is a global enterprise software company providing customers with Solutions, Application Development,
financial products and services to optimize business performance across their Application Management, Managed
Testing, Business Intelligence,
enterprises. The company provides more than 18,000 customers worldwide, Infrastructure Management and
including approximately 40% of the Fortune 100, with the core financial and Packaged Applications. As per the
industry rankings released by
operational solutions and services to improve their business performance in real NASSCOM for FY07-08, Sonata
Software ranked among the Top 20 IT
time. Software and Service Exporters in
Ever since the company’s inception in 1971, their customers have relied on the
company’s business-critical products and support resources to power their www.sonata-software.com
enterprises. To customers worldwide, large and small, their software and services Scenario
are synonymous with dependability, stability and overall functionality. They are a Testing of the product used by the
leading global provider of enterprise business solutions that can be employed in customer for integration of its
financial business processes and
various functional areas of enterprises.
product release management.
Business Scenario Platforms /Technologies
The customer has a product, which can integrate a number of financial business MS WAST/ACT.
processes and provides a Performance Management Solution that enables
enterprises’ management to set strategic goals and action plans, track them and
take corrective actions. The most important feature of the product is that it MS Excel.
processes all data in real-time, based on its configuration. ABTS (in-house tool).
The product can be used in functional areas such as Budgeting; Expense VSS 5.0.
Reporting; Financial Consolidation; Forecasting; Payment Requests; Planning; VS.NET.
Production Reporting; Reporting & Analysis; Strategy Management; Travel Plans;
and Timesheets. All these functional areas map to packageable modules.
o Cost benefits
The customer was looking for a quality assurance specialist, who could not only
o Effort savings
bring a number of performance and scalability improvements in the product by
testing it, but also manage its releases better. o Streamlined Performance and
The customer chose Sonata as their preferred partner due to certain specific
o Early fixing of performance
Sonata’s focus on ISVs.
Capability to ramp up/down the team.
Sonata’s proposition to resell the customer’s product in the Indian market.
Comprehensive Testing Services For A 1 Sonata Software Limited
Realtime Performance Management
Sonata followed the approach given below for testing the customer’s product:
Creation of a blueprint, including the following:
o Knowledge Transfer and Knowledge Acquisition Plan; Quality Plan; Internal Training
Plan; and Resources and Staffing Plan.
o Infrastructure Plan; Team Organization; and Service-Level Agreement.
o Critical Success Factors; Communication Plan; and Issues and Risks.
Setting up of an offshore test lab with dedicated QA engineers to focus on specialized activities
viz. Performance and Scalability Testing. This team broadened the scope of Performance and
Scalability Testing, which otherwise would not have been possible at customer-site. It also
provided inputs based on Performance and Scalability Testing to the Product Sizing Guide for
every major release of the product.
Identification of performance bottlenecks and scalability problems in the product.
To satisfy the customer’s requirements for the product, Sonata executed the following processes:
Performance and Scalability Testing.
Automated Regression Testing.
Manual Functionality Testing.
Language Translatability Testing.
Some of the significant highlights of the project executed by Sonata are as given below:
Four major versions of the product were tested.
More than 125 cycles of Performance Testing were executed.
More than 25 cycles of Scalability Testing were performed.
More than 30 cycles of Functionality Testing were carried out.
Automated Regression Tests:
o EQL and Decision Tests were done everyday.
o Engines Tests were performed on a Need-Basis.
Tools & Technology
Sonata used the following tools and technologies for execution of the project:
Purpose Tool used
Load Generation MS WAST/ACT
Defect Tracking AnswerLink
Project Management - Planning/Scheduling MS Excel
Comprehensive Testing Services For A 2 Sonata Software Limited
Realtime Performance Management Solution
Purpose Tool used
Project Management - Effort Tracking ABTS (in-house tool)
Configuration Management VSS 5.0
The project executed by Sonata resulted in the following business benefits for the customer:
Estimated cost benefits of 40% to 50% per Test Cycle due to off-shoring.
Effort savings of 45% per Typical Scalability Test Cycle due to automation achieved offshore.
Streamlined Performance and Scalability Testing in an environment isolated from
Scalability Tests conducted on Oracle 10g/9i.
Comprehensive Testing Services For A 3 Sonata Software Limited
Realtime Performance Management Solution