Benefits of IT Governance and Automation in an Oracle ...
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  • Leading provider of data storage and broadband communications solutions Fabless Semiconductor Global operations Israel Europe (Germany, Italy, Switzerland) Asia Pacific (Singapore, India, China) USA 5,000+ employees FY 2007 revenue of $2.24B
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  • 1. IT Governance and Automation in an Oracle E-Business environment Gaja Nagarajan Technical Operations Manager Enterprise Business Applications Marvell Semiconductor Inc. Chennapan Padmanaban Entegration Software, Sunnyvale, CA
  • 2. About Marvell
    • An industry leader in storage, communications, and consumer silicon solutions
    • Global operations, 5,000+ employees
      • Headquarters in Santa Clara, California
      • Israel
      • Europe (Germany, Italy, Switzerland)
      • Asia Pacific (Singapore, India, China)
    • FY 2007 revenue of $2.24B
  • 3. Marvell’s Enterprise Business Applications G/L Discrete Mfg A/R Adv Pricing Order Mgmt Inventory Semi Mfg (OSFM) Fixed Assets Advanced Planning Invoice Matching A/P HR Purchasing Trade Management Cash Mgmt Recruiting B2B Business Intelligence (BIS/DBI/Portal/Discoverer) Demand Forecast Expense Reports iProcurement CWB Disti Mgmt OTL
  • 4. Marvell’s Business Requirements for MIS
    • All Business Applications need to adhere to General Computing Controls for SOX & Seperation of Duties (SOD) management
    • No write/update access to MIS/IT Team in Production Environments
    • Auditable Separation of Duties Control
    • Provide documented track history for System Changes with adequate approvals
    Key requirements by Corporate Compliance/Audit Group
    • Corporate Business Applications is governed by MIS Policies & Procedures
    • All Changes to PROD should be performed by Production Control (QA)
    • Production Control will use automated tools to promote changes
    • Every Change should be certified by QA for Performance & Functionality
    • Business User Approvals , Test Cases, Test Results are mandatory
    • Production Control’s activity should be documented for easy – auditability
    Key requirements by IT Corrections/Promotion Policy
  • 5. Key to Success: Process Automation AUTOMATION, EXECUTION , ENFORCEMENT equals ACCOUNTABILITY, AUDITABILITY & TRACEABILITY
  • 6. Management by Metrics for Measurable Service Improvement “ If you don’t know IT, you can’t measure IT” “ If you don’t measure IT, you can’t manage IT” “ If you don’t manage IT, you can’t improve IT”
  • 7. MIS Teams, Roles & Access privileges Promotion Path
    • Apply patches
    • System Administration & DBA Support
    Instance/ Team PATCH DEVELOPMENT PROJECT STAGING PRODUCTION Production Control
    • Code Review
    • Change Migration
    • Business Process Testing
    • Promotion Scheduling
    • Change Migration
    DBA Team Business Systems Analysts
    • Prototype Design
    • Integration Testing
    • User Training
    • Conduct UAT
    • GO-Live Clearance
    • Inquiry Access
    Technical Team Leads
    • Technical Design
    • Code Certification
    Development Team
    • Develop code
    • Unit Testing
  • 8. Process Automation: Best Practices & few leading Tool providers
    • Automated Setup and enforcement of People & System workflow
    • along with seamless process-to-process integration across silos and
    • other related enterprise applications
    • [Leading Tools : HP- ITIL, IBM - Remedy, Serena - Team Track ]
    • Automated Version Control for Change Management
    • [Leading Tools : HP – Version Control; Opensource – VCS; Serena – PVCS VM ]
    • Automated Business Process Testing
    • [Leading Tools : HP - Functional Test Pro , Borland - SilkTest, IBM - Rational ]
    • Automated Performance/Load Regression Testing
    • [Leading Tools : HP - LoadRunner , Borland - LoadTest, AdventNet - QEngine]
    • Automated Code Migration
    • [Leading Tools : HP – Kintana, Unitask - OMM , Serena – Build & Mover]
    • Automated Setup Migration
    • [Tools : Oracle - iSetup, Entegration Setup Manager ]
    • Project & Portfolio Management
    • [Leading Tools : HP – PPM, IBM – PPM, Serena – Team Track & Mariner,]
    ** Blue color indicates the tools Marvell choose for its Operations
  • 9. Tools that enable IT Governance Automation Marvell Business Analysts Serena TeamTrack Change Requests Serena Version Manager Specifications Source Bridge Management Approval Workflow Approved SCRs UnitaskOMM Schedule/ Execute Tests Serena TeamTrack Final list of SCRs for Promotion QA PRODUCTION EntegrationFunctional Setup Migration Tool Promote Functional Setups List of SCRs for UAT Functional Setup Changes AOL/Code Changes Serena TeamTrack Entegration -Attest Test Management Tool Test Results QA Promote AOL/Code Promotion Log
  • 10. Automated Business Process Testing
    • Solution includes the following components
      • Mercury/HP Quick Test Professional
      • Mercury/HP Load Runner for Regression Testing
      • Entegration Attest Test console
    • End to End testing of Critical Business Processes in the following areas:
      • Q2C, P2P, MFG, OSFM and key INV, BOM & Financial transactions
    • Weekly execution of BPT of over 140 Business Functions
  • 11. BPT System Architecture Database J2EE based Middle-tier Browser Mercury QTP Enterprise Software Java Agent Client Server
  • 12. BPT System Data Elements Test Schedule Functions Scenarios Test Suites Test Plans
  • 13. Attest Test Console
  • 14. Key Benefits for Marvell
    • A comprehensive QA process was established.
    • All changes are implemented first in a QA environment. Unless all tests passed in QA, the code was not approved to migrate to production
    • A exhaustive test script library of over 145 test scripts covering all the major business processes was created to support the above process
    • The Application Signature functionality allowed Marvell to test the applications using the same user and responsibility as in production.
    • Test Plan functionality allows Marvell to switch testing environments with no code change
  • 15. Automated Setup Migration
    • Solution includes the following components
      • Mercury/HP Quick Test Professional
      • Entegration Align Setup Manager
    • Automatically migrates the Functional Setups from one DB instance to another
    • Current coverage of setups in the following modules
      • AR, AP, GL, INV, BOM, WIP, OSFM, OM, PO, CM
  • 16. Entegration Align Setup Manager
    • J2EE based platform for automating the setup migration using
      • Oracle native SQL
      • Mercury Quick Test Professional
      • JAVA and XML Technologies
    • Resulting in
      • Improved consistency and accuracy of setups
      • Complete audit trail of what was migrated
      • Reports comparing setups across instances
  • 17. Entegration Align Architecture
      • Components
        • Functions
          • Create Encumbrance Types
          • Purchasing Options
          • Tax Codes
          • …… ..
        • Packs
          • Comprises of one or more functions
        • Workflows
          • Pre-determined flow of path
            • Extract from PRJ2
            • Migrate to STAGE
            • Migrate to PROD
        • Users
        • Responsibilities
  • 18. Entegration Align Architecture Function1 Function2 Function3 Function4 + Extract from PRJ2 Migrate To STAGE Migrate To PROD Workflow = Setup Run Pack
  • 19. Key Features
      • Security Features
        • Restricted Users
        • Restricted Responsibilities
        • Restricted Workflows
  • 20. Key Features
      • Scalability
        • Can add custom setup functions
        • Can be expanded to include other applications like CRM/HRMS
  • 21. Key Features
      • Ease of Use
        • Can group together related setups
        • Can sequence the setups to satisfy dependencies
        • Very useful while deploying multiple setups related to a project
  • 22. Key Features
      • Audit Trail
        • Execution steps are recorded and stored
        • A snapshot of before and after values is stored in DB for easy examination and reporting
  • 23. Align Setup Console
  • 24. Migration Details
  • 25. Setup Functions
    • Over 120 setup functions in the following areas
      • General Ledger
      • Accounts Receivables
      • Accounts Payables
      • Cash Management
      • Purchasing
      • Order Management
      • Inventory
      • Bills of Material
      • MRP
      • WIP/OSFM
  • 26. Benefits for Marvell
    • Setup migration to Production is now automated resulting in
      • Quick and accurate setups
      • Completely Audited Changes
      • Before and After Change Report
      • Eliminated the need to provide production setup access to BSAs
  • 27. Q U E S T I O N S A N S W E R S Contact Details: Gaja Nagarajan [email_address] Chennapan Padmanaban [email_address] A Q &