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©2014 Software AG. All rights reserved.
Patrick Shields
Chief Technology Officer (CTO)
Government’s Challenge
Solving Toda...
©2014 Software AG. All rights reserved.2 |©2013 Software AG. All rights reserved. For internal use only
Today’s
What are
P...
©2014 Software AG. All rights reserved.3 |
What Building Blocks are Required to Enable
Digital Government?
 Enterprise Ar...
©2014 Software AG. All rights reserved.4 |
On average, Data about IT Portfolios is…
55%correct
only
14months old
+
©2014 Software AG. All rights reserved.5 |
Capabilities Requested by National, Provincial & Local Departments
How the Publ...
©2014 Software AG. All rights reserved.6 |©2013 Software AG. All rights reserved. For internal use only
Tools
What do Yest...
©2014 Software AG. All rights reserved.7 |
 Paper Based Systems
 Human Intuition Based Systems
 Microsoft Office Tools:...
©2014 Software AG. All rights reserved.8 |
Company Strategy
Business
IT
Business Processes: Drawing tool
Landscape Map: PP...
©2014 Software AG. All rights reserved.9 |
On Their Own: Current Systems Can’t Keep Up
with Changing Business Needs
IT
Tig...
©2014 Software AG. All rights reserved.10 |©2013 Software AG. All rights reserved. For internal use only
Tools
What do Tod...
©2014 Software AG. All rights reserved.11 |
A Digital Enterprise Enables the 3rd Platform
C I T I Z E N S P A R T N E R SE...
©2014 Software AG. All rights reserved.12 |
A Digital Enterprise Enables the 3rd Platform
C I T I Z E N S P A R T N E R SE...
©2014 Software AG. All rights reserved.13 |
Integration
Strategy
Business Process
Analytics Strategy
KPI
PerformanceRisks ...
©2014 Software AG. All rights reserved.14 |
Providing “Must Have” Public Service Capabilities
Process Intelligence
Process...
©2014 Software AG. All rights reserved.15 |
Characteristics of a Digital Government
Capabilities:
• Instant Response to Ci...
©2014 Software AG. All rights reserved.16 |
Digital Fuel for Public Service
BIG DATA SOCIAL
MOBILE CLOUD
User
Collaboratio...
©2014 Software AG. All rights reserved.17 |©2013 Software AG. All rights reserved. For internal use only
Organization
What...
©2014 Software AG. All rights reserved.18 |
Unpacking
Enterprise Architecture
©2014 Software AG. All rights reserved.19 |
Central repository: Consolidating application and
technology information
Reduc...
©2014 Software AG. All rights reserved.20 |
Document Enterprise Architecture
stakeholders, roles, responsibilities
Documen...
©2014 Software AG. All rights reserved.21 |
Unpacking
Business Process Management
and Integration
©2014 Software AG. All rights reserved.22 |
Process Automation
Process
Intelligence
Process Transformation
©2014 Software AG. All rights reserved.23 |
Integration: Leveraging Your Existing ICT Investment
©2014 Software AG. All rights reserved.24 |
Unpacking
Governance, Risk & Compliance
©2014 Software AG. All rights reserved.25 |
Benefits that can be Achieved by GRC
Complywith
Confidence
Improve
Transparenc...
©2014 Software AG. All rights reserved.26 |
GRC Functionality to be Leveraged
©2014 Software AG. All rights reserved.27 |
Unpacking
Strategy & Performance Management
©2014 Software AG. All rights reserved.28 |
Success Factors And Performance Indicators Help
Us Close The Feedback Loop
Vis...
©2014 Software AG. All rights reserved.29 |
Create A Clear And Simple Management View On
The Performance Of Your Strategy
...
©2014 Software AG. All rights reserved.30 |
Understanding the Difference Between
Process Intelligence & Business Intellige...
©2014 Software AG. All rights reserved.31 |
Patrick Shields
Chief Technology Officer (CTO): Africa
Software AG
patrick.shi...
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Government’s Challenge - Solving Today’s Problems with Yesterday’s Tools - Patrick Shields - Software AG

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  • This is a nice presentation and brings up several good points. Many government orgs want to keep legacy Natural applications- they just work. One alternative is this: http://modernsystems.com/atp/. It allows you to keep your Natural code syntax, but modernize the data tier and infrastructure.
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Transcript of "Government’s Challenge - Solving Today’s Problems with Yesterday’s Tools - Patrick Shields - Software AG"

  1. 1. ©2014 Software AG. All rights reserved. Patrick Shields Chief Technology Officer (CTO) Government’s Challenge Solving Today’s Problems with Yesterday’s Tools
  2. 2. ©2014 Software AG. All rights reserved.2 |©2013 Software AG. All rights reserved. For internal use only Today’s What are Problems for Government
  3. 3. ©2014 Software AG. All rights reserved.3 | What Building Blocks are Required to Enable Digital Government?  Enterprise Architecture & Governance Structure  Performance Management of the 5 Year Strategy  End-to-End Organizational KPI Reporting  Applications on the Fly  Process Driven GRC Management  IT Infrastructure Portfolio Management  Enterprise Business Process Management
  4. 4. ©2014 Software AG. All rights reserved.4 | On average, Data about IT Portfolios is… 55%correct only 14months old +
  5. 5. ©2014 Software AG. All rights reserved.5 | Capabilities Requested by National, Provincial & Local Departments How the Public Sector Wants to Make a Difference
  6. 6. ©2014 Software AG. All rights reserved.6 |©2013 Software AG. All rights reserved. For internal use only Tools What do Yesterday’s Look Like
  7. 7. ©2014 Software AG. All rights reserved.7 |  Paper Based Systems  Human Intuition Based Systems  Microsoft Office Tools:  Excel  Word  Access  PowerPoint  Visio Yesterday’s Tools
  8. 8. ©2014 Software AG. All rights reserved.8 | Company Strategy Business IT Business Processes: Drawing tool Landscape Map: PPT Application Architecture & Standards: Word, PDF Software & Information Architecture: UML Tool Operation: CMDB Strategy: PPT SQL Access System Inventories: Multiple DBs, XLS, individual dev., … Hard to manage & impossible to analyze! Typical Enterprise Architecture
  9. 9. ©2014 Software AG. All rights reserved.9 | On Their Own: Current Systems Can’t Keep Up with Changing Business Needs IT Tightly-coupled apps are difficult to change Lack of interoperability between different systems Duplication of functions across multiple systems
  10. 10. ©2014 Software AG. All rights reserved.10 |©2013 Software AG. All rights reserved. For internal use only Tools What do Today’s Look Like
  11. 11. ©2014 Software AG. All rights reserved.11 | A Digital Enterprise Enables the 3rd Platform C I T I Z E N S P A R T N E R SE M P L O Y E E S Current IT Systems : Focused on Business Transactional White SpaceDifferentiation
  12. 12. ©2014 Software AG. All rights reserved.12 | A Digital Enterprise Enables the 3rd Platform C I T I Z E N S P A R T N E R SE M P L O Y E E S Collaborative Process Analysis Portfolio Management Process Automation and Integration Intelligent Business Operations & Big Data Alignment Transformation Agility Visibility Current IT Systems : Focused on Business Transactional
  13. 13. ©2014 Software AG. All rights reserved.13 | Integration Strategy Business Process Analytics Strategy KPI PerformanceRisks & Controls A Model for Digital Government
  14. 14. ©2014 Software AG. All rights reserved.14 | Providing “Must Have” Public Service Capabilities Process Intelligence Process Discovery Process Benchmarking Process Analytics Governance SOA Governance Process Governance Governance Risk & Compliance UserUserUser User User Process Execution & Composite User Interfaces Design & Automation Mobile & Web Content Management Master Data Management Enterprise Service Bus Integration Event Processing Business Rules B2B Partners Cloud/ (web) Apps Packaged Applications Databases ERP, CRM Doc Mgmt Mainframes Terracotta: In-Memory Data Management Enterprise Architecture Business Strategy Balanced Scorecard Six Sigma KPI Development
  15. 15. ©2014 Software AG. All rights reserved.15 | Characteristics of a Digital Government Capabilities: • Instant Response to Citizens • “Digital Wisdom” People: • Make use of “Digital Wisdom" • Leveraging a Millennial Mindset • Catering to both Young and Senior Citizens Technology: • Integration: IoT, Social, Mobile • Business Process Automation • Complex Event Processing • Big Fast Data: Reference Data as Food for Quality Decisions • Cloud Laboratory: Cheap Throwaway Tech
  16. 16. ©2014 Software AG. All rights reserved.16 | Digital Fuel for Public Service BIG DATA SOCIAL MOBILE CLOUD User Collaboration Intelligent Business Operations Applications & Partners Integration Backbone Business Processes Databases Custom Apps Partners Legacy Cloud/SaaS High Performance Messaging SERVICE ENABLEMENT & GOVERNANCE
  17. 17. ©2014 Software AG. All rights reserved.17 |©2013 Software AG. All rights reserved. For internal use only Organization What can my Do about it?
  18. 18. ©2014 Software AG. All rights reserved.18 | Unpacking Enterprise Architecture
  19. 19. ©2014 Software AG. All rights reserved.19 | Central repository: Consolidating application and technology information Reduced time to gather and maintain information Import data from structured sources - spreadsheets, databases, CMDBs, etc. Enhance portfolio information with information on physical deployments Structure and visualize IT portfolio information Improved quality of data on applications and technologies CMDB MS Excel Access
  20. 20. ©2014 Software AG. All rights reserved.20 | Document Enterprise Architecture stakeholders, roles, responsibilities Document an Enterprise Architecture Development Method Define and automate an Enterprise Architecture Processes and KPIs Begin the Journey of Enterprise Architecture Governance
  21. 21. ©2014 Software AG. All rights reserved.21 | Unpacking Business Process Management and Integration
  22. 22. ©2014 Software AG. All rights reserved.22 | Process Automation Process Intelligence Process Transformation
  23. 23. ©2014 Software AG. All rights reserved.23 | Integration: Leveraging Your Existing ICT Investment
  24. 24. ©2014 Software AG. All rights reserved.24 | Unpacking Governance, Risk & Compliance
  25. 25. ©2014 Software AG. All rights reserved.25 | Benefits that can be Achieved by GRC Complywith Confidence Improve Transparency Adapt faster Regulations Increase Business Consistencyand Agilityto new
  26. 26. ©2014 Software AG. All rights reserved.26 | GRC Functionality to be Leveraged
  27. 27. ©2014 Software AG. All rights reserved.27 | Unpacking Strategy & Performance Management
  28. 28. ©2014 Software AG. All rights reserved.28 | Success Factors And Performance Indicators Help Us Close The Feedback Loop Vision Strategy Critical Success Factors Key Performance Indicators Business Processes Management defines strategic and operational targets plan Design business strategies and business model Control business strategies results Operations gives feedback on target achievement and issues
  29. 29. ©2014 Software AG. All rights reserved.29 | Create A Clear And Simple Management View On The Performance Of Your Strategy Market Segments Products & Services Objectives KPI Measurement & Reporting Balanced Scorecard Six Sigma Strategies Tactics Vision DESIGN & DEFINE MEASURE & CONTROL
  30. 30. ©2014 Software AG. All rights reserved.30 | Understanding the Difference Between Process Intelligence & Business Intelligence
  31. 31. ©2014 Software AG. All rights reserved.31 | Patrick Shields Chief Technology Officer (CTO): Africa Software AG patrick.shields@softwareag.com
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