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Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
Intelligent Guide to Enterprise BPM Book Overview
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Intelligent Guide to Enterprise BPM Book Overview

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Like the book, the webinar explains how companies use Enterprise BPM to stay adaptable, agile and ready for change. See how to get started easily through five different entry points: business process …

Like the book, the webinar explains how companies use Enterprise BPM to stay adaptable, agile and ready for change. See how to get started easily through five different entry points: business process analysis, enterprise architecture management, BPM, process intelligence, and/or governance, risk & compliance. To view the recording, visit the Software AG resource center http://www.softwareag.com/corporate/rc/rc_perma.asp?id=tcm:16-104176. The Intelligent Guide book is now available on the Kindle, download it today! http://www.amazon.com/dp/B00AMKNFT6

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  • 1. The Intelligent Guide to Enterprise BPMUnleash Process PowerJoerg KlueckmannSoftware AG25 October 2012
  • 2. November 12, 2012 | 2Download:www.softwareag.com/enterprisebpmPaperback:joerg.klueckmann@softwareag.com
  • 3. November 12, 2012 | 3Laws and regulations Laws Guarantees Customers Compliance requirements Customer satisfaction Risk management Product and service quality Internal controls Response and delivery times Market segmentation Individualization Information technology trends SOA and business services IT security/ standardization Free market economy Cloud/Mobile/Social Competition Cooperation Consolidation Economical climate Speed of innovation
  • 4. November 12, 2012 | 4 Business Applications(Built to last)
  • 5. November 12, 2012 | 5 Business Processes & Integration(Built to change) Applications(Built to last)
  • 6. November 12, 2012 | 6
  • 7. November 12, 2012 | 7
  • 8. November 12, 2012 | 8• Business Process Analysis• Enterprise Architecture
  • 9. November 12, 2012 | 9
  • 10. November 12, 2012 | 10
  • 11. November 12, 2012 | 11BPA Capabilities powered by ARIS Platform
  • 12. November 12, 2012 | 12EBPM needs T-Shaped Individuals Ability to apply Functional disciplinary skills knowledge across situationsSource: Peter Hinssen, The New Normal
  • 13. November 12, 2012 | 13BPA for Transformation – Work Package Overview Monitoring & Preparation Strategy Blueprint Realization Optimization ARIS Platform Identify business Prepare organi- Enable continuous Capture Process Installation process challenges zational process improve- Baseline transformation ment Conduct Platform Develop process Enrich process & KPI Analyze process Training portfolio & Trans- design for IT performance formation roadmap Implementation Identify Deduce Process Improvement Strategy Opportunities Develop, Evaluate & Assess Prioritize To-Be process maturity Process Scenarios Develop detailed to- be processes Develop KPI framework Evaluate solution Prepare business case Define transformation plan Create Change Enable CM Team & Create Change Management Create CM Conduct Change Management Management Awareness Instruments Sustainability
  • 14. November 12, 2012 | 14BPA for Transformation – Work Package Overview Monitoring & Preparation Strategy Blueprint Realization Optimization ARIS Platform Identify business Prepare organi- Enable continuous Capture Process Installation process challenges zational process improve- Baseline transformation ment Conduct Platform Develop process Enrich process & KPI Analyze process Training portfolio & Trans- design for IT performance formation roadmap Implementation Identify Deduce Process Improvement Strategy Opportunities Develop, Evaluate & Assess Prioritize To-Be process maturity Process Scenarios Develop detailed to- be processes Develop KPI framework Evaluate solution Prepare business case Define transformation plan Create Change Enable CM Team & Create Change Management Create CM Conduct Change Management Management Awareness Instruments Sustainability
  • 15. November 12, 2012 | 15Deliverables produced Prime Assets used • Known AS-IS Baseline • Process Owner Guide• AS-IS Models (Published) Issues Document Template • PRIME Process Modelers• Known “AS-IS Baseline“ Issues Document • Process Capture Template and Document Authors Guide • PRIME Process Modeling• ARIS Methods & Standards Conventions and Checklist • PRIME Process Reviewer Templates Guide • ARIS Business Publisher Portal Development • Sematic Checks Requirement • Process Modeling ChecklistRolls involved• Business Stakeholder Skills needed• Subject Matter Expert • ARIS Business Architect Training• Business Process Architect • Process Capture & Modeling• ARIS Administrator • ARIS Business Publisher Training • BPMN 2.0Prerequisites used• Transformation Project Scope & Objectives Software products used• Stakeholder Analysis, • ARIS Business Architect• ARIS Methods & Standards Conventions • ARIS Business Publisher• ARIS Method Filter, “AS-IS” Process Architecture• ARIS Methods & Standards Conventions Templates
  • 16. November 12, 2012 | 16
  • 17. November 12, 2012 | 17
  • 18. November 12, 2012 | 18
  • 19. November 12, 2012 | 19EA Capabilities powered by ARIS Platform
  • 20. November 12, 2012 | 20What You Achieve Through BPA & EA Providing transparency how the business operates Better SAP solutions through process-oriented requirements and reference processes Improving customer satisfaction (customer centricity) Transformation of IT into a business enabler Inventory of IT applications consolidates redundancies and enables impact analysis
  • 21. November 12, 2012 | 21BPA & EA Best Practices Find allies and establish a Center of Excellence (C-Level) Understand and support the corporate strategy Use best practice methodologies, standards and frameworks Manage expectations and define measures Establish solid process governance
  • 22. November 12, 2012 | 22“ARIS enabled us to conduct a process analysis, determine the inefficienciesand identify the potential for reducing costs. The total BPM projectinvestment represented less than 20 percent of the savings potentialidentified and validated during the project.”Henrik Ambak, Head of IT, Cargolux
  • 23. November 12, 2012 | 23"Enterprise architecture management with ARIS has enabled us toconsistently build on our IT systems. It provides transparency of everythingfrom processes and applications to technology."Thomas Steinich, Head of Enterprise Services Application Architecture,The Linde Group
  • 24. November 12, 2012 | 24• Business Process Management
  • 25. November 12, 2012 | 25 Business-focused Process TransformationBusiness Process Model Business Process Business Line Analyst Owner Manager BPM GapTechnical Process Model Integration Process Engineer Developer IT-focused Process Automation
  • 26. November 12, 2012 | 26Business Process Model Business Process Business Line Analyst Owner Manager Business-IT Alginment by • EPC-2-BPMN Transformation • Governance • RoundtrippingTechnical Process Model • Collaboration Integration Process Engineer Developer
  • 27. November 12, 2012 | 27
  • 28. November 12, 2012 | 28
  • 29. November 12, 2012 | 29BPM Capabilities powered by webMethods
  • 30. November 12, 2012 | 30What You Achieve Through BPM Less process cycle times through automating manual steps Less errors through reduced manual and duplicate data entries Increased consistency and repeatability Less time to change processes through model-driven approach Real-time visibility in key processes
  • 31. November 12, 2012 | 31BPM Best Practices Identify the right process for automation Be ready for ongoing process changes Build a bridge from the abstract process to the work environment Leverage existing IT assets and get more out of them Implement measures
  • 32. November 12, 2012 | 32>>Man who shoots self in foot shouldnot buy automatic weapon.<<Chinese proverb
  • 33. November 12, 2012 | 33"Using ARIS and webMethods has enabled us to integrate our R&D,production and logistics systems with our central SAP® ERP—and helped usachieve end-to-end control of all our business processes. We have 30percent time reduced for the product launch process.”Christian Schulze, CIO, Kneipp Group
  • 34. November 12, 2012 | 34"We shortened processing times, obtained traceable processes and apaperless work environment, thanks to Software AG’s webMethods BPMS. Indoing so, we also improved overall sales, retention and transparency."Anthony Aming, Project Manager, Baker Hughes
  • 35. November 12, 2012 | 35Drink Your Own Champagne• Employee Lifecycle Framework: Human resources on- and off-boarding• Global Deal Desk: Processing leads to become orders• Ready Planner: Product release optimization• Global Sourcing: Optimizing purchasing process
  • 36. November 12, 2012 | 36• Process Intelligence• Risk & Compliance
  • 37. November 12, 2012 | 37
  • 38. November 12, 2012 | 38PI Capabilities powered by webMethods and ARIS Platform
  • 39. November 12, 2012 | 39
  • 40. November 12, 2012 | 40
  • 41. November 12, 2012 | 41What You Achieve Through Process Intelligence & GRC Best practice identification and continuous roll-out Real-time error correction before customer impact Measure first, then implement change Process KPI‘s manifest process orientation Responsiveness to regulatory compliance and better risk management
  • 42. November 12, 2012 | 42Process Intelligence & GRC Best Practices Obtain agreements and signatures on KPIs Draw a picture of the real world and be prepared to see the (ugly) truth Publish your KPIs to spread intelligence Measure first and sync with strategy Establish a risk and control landscape
  • 43. November 12, 2012 | 43"All participants in the process can now contribute proactively andhave the same awareness of the actual key performance indicators.We saw a huge reduction in throughput times with the new processmonitoring functionality."Markus Witschi, Operations Manager for SMEs, Swisscom
  • 44. November 12, 2012 | 44“At Motorola, we want to be seamless on the inside and the outside.webMethods helped us get there faster by ensuring completevisibility throughout the order process in order to meet and exceedthe needs of our customers.”Charles Soto, Sr. Director, Enterprise, eBusiness and Integration
  • 45. November 12, 2012 | 45"ARIS increased the reliability of our internal control andstrengthened its monitoring. It integrates our reporting into a singleand comprehensive system, which provides us with an in-depth andreal-time view of the controls status."Béatrice Layemar, Head of Internal Control Department, Technip
  • 46. November 12, 2012 | 46 Business Applications(Built to last)
  • 47. November 12, 2012 | 47 Business Applications(Built to last)
  • 48. November 12, 2012 | 48Investment less than Savings of $5-6 Productivity 20% of savings on every bill savings of 20% Preventing problems Cost reduction by 30% before they happen Reducing 75% ofReducing time by 30% Savings of 30 % problem orders
  • 49. November 12, 2012 | 49 Start anywhere,expand everywhere!
  • 50. Any Questions?Thank you!joerg.klueckmann@softwareag.com

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