• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Coca-Cola Enterprises: Using Data Transparency to Improve your Bottom Line
 

Coca-Cola Enterprises: Using Data Transparency to Improve your Bottom Line

on

  • 1,291 views

Innovation World presentation. ...

Innovation World presentation.
Coca-Cola Enterprises is always looking for ways to innovate. Learn how Coca-Cola Enterprises used Software AG's products to achieve visibility in a critical area of the business that was previously impossible to track. Hear how webMethods played a key role in this successful project and how using simple methodologies allowed a big win for the business.

Speakers::
John Wilson
Associate Director, IT Development, Coca-Cola Enterprises

Jared Austin
Associate Director, IT Development, Coca-Cola Enterprises

Statistics

Views

Total Views
1,291
Views on SlideShare
1,286
Embed Views
5

Actions

Likes
1
Downloads
67
Comments
0

1 Embed 5

https://twitter.com 5

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Coca-Cola Enterprises: Using Data Transparency to Improve your Bottom Line Coca-Cola Enterprises: Using Data Transparency to Improve your Bottom Line Presentation Transcript

    • Using Data Transparency to Improve Your Bottom Line John C. Wilson, Associate Director I.T Development Jared Austin, Associate Director I.T Development Oct 2013 ©2013 Software AG. All rights reserved.
    • 2 | ©2013 Software AG. All rights reserved. For internal use only
    • Coca-Cola Enterprises OUR HISTORY THE COKE SYSTEM & CCE I.T. ENABLING OPPORTUNITIES TECHNICAL OVERVIEW LEARNINGS 3 | ©2013 Software AG. All rights reserved. For internal use only
    • CCE: Our Proud History 1970s 1886 1916 to early 1980s Atlanta pharmacist Dr. John Pemberton creates Coca-Cola syrup for sale in fountain drinks 4 | The Coca-Cola contour bottle enters the market ©2013 Software AG. All rights reserved. For internal use only Hundreds of independent Coca-Cola franchise bottlers operate in the U.S. Consolidation gets under way in the early 1980s to make the system more effective
    • Coca-Cola Enterprises is Born… CCE buys the Coca-Cola bottling operations in Belgium and France. 1986 1996 The Coca-Cola Company merges some of its bottling operations with the John T. Lupton franchises and BCI Holding Corp’s bottling holdings – forming Coca-Cola Enterprises Inc., a publicly traded company on the New York Stock Exchange. 5 | ©2013 Software AG. All rights reserved. For internal use only 2006 CCE celebrates its 20th birthday and John Brock joins the company as President and CEO. 2010 CCE sells its operations in North America to The Coca-Cola Company and acquires the Coca-Cola bottling businesses in Norway and Sweden.
    • Who We Are & What We Do Coca-Cola Enterprises is the leading Western European marketer, distributor and producer of non-alcoholic beverages. It is one of the world’s largest independent Coca-Cola bottlers. ► ► ► ► 40+ Brands $8.1 billion revenue 12 Billion bottles and cans per year 170 million consumers 6 | ©2013 Software AG. All rights reserved. For internal use only
    • Who We Are & What We Do 17 manufacturing facilities 13,000 employees Norway Great Britain Country HQ Manufacturing Sites Rotterdam Antwerp Chaudfontaine Ghent Clamart Dunkirk Grigny Toulouse Marseille Colwall East Kilbride Edmonton Milton Keynes Morpeth Sidcup Wakefield Dongen Oslo Oslo Stockholm Sweden Stockholm Brussels The Netherlands Paris France Belgium Uxbridge 7 | ©2013 Software AG. All rights reserved. For internal use only
    • Who We Are & What We Do PRODUCE 8 | ©2013 Software AG. All rights reserved. For internal use only SELL, SERVICE & MERCHANDISE DIRECT & INDIRECT DELIVERY
    • Some of Our Key Brands SPARKLING SOFT DRINKS SPORTS AND ENERGY DRINKS 9 | STILL DRINKS WATERS ©2013 Software AG. All rights reserved. For internal use only
    • The Coke System THE FRANCHISEE THE FRANCHISOR Brand and Concentrate Owner ► Consumer Market Strategy Production and Distribution in specific territory ► Category Development Sales and Customer Marketing Product Innovation ► ► ► ► 10 | ©2013 Software AG. All rights reserved. For internal use only
    • Our Vision & Operating Framework VISION: IT is the valued provider of differentiating services, solutions, and technology enabling Coca-Cola Enterprises to Win everyday. PARTNER STEWARD ENABLE Provide excellent IT services and solutions at the right investment Enable the Business through IT services & products INNOVATE Lead IT innovation and emerging technologies Maintain a robust, reliable, and secure technology infrastructure Enable world class capabilities in the business through robust transactional systems Foster a competitive advantage to our Business through market differentiating capabilities, high quality infrastructure, and leveraging innovative technologies Executional excellence every day VALUES Accountable 11 | ©2013 Software AG. All rights reserved. For internal use only Customer focused Team driven Provide innovative thought leadership
    • Our Vision & Operating Framework 12 | ©2013 Software AG. All rights reserved. For internal use only 12
    • IT Architecture Mobility  Social & Assets  Digital Payments  Shopper Insights INFORMATION TRANSPARENCY Business-to-Business  Social  Integration ENABLING WORLD CLASS CAPABILITES Sales Execution Excellence  Revenue Growth Management EXECUTION EXCELLENCE EVERYDAY Genesys Enabling the CCE Way Foundational -------------------------------Differentiating DIGITAL CAPABILITIES Supply Chain Customer Sales & Service RGM HR Finance Collaboration Master Data  As-Is / To-Be Process  Business Process Standardization and Harmonization FOUNDATION Stable Infrastructure  Support Services  SOX Controls and Secure Environment 13 | ©2013 Software AG. All rights reserved. For internal use only
    • IT Architecture IT Architecture 14 | ©2013 Software AG. All rights reserved. For internal use only
    • Global CCE IT Organization IT Leadership & Governance IT Deployment Headquartered in Atlanta and locally based across our European territories Locally based across our European territories: Norway, Sweden, Great Britain, The Netherlands, France, and Belgium IT Development Headquartered in Atlanta with specialized development in Kentucky 15 | ©2013 Software AG. All rights reserved. For internal use only IT Operations ‣ ‣ ‣ Data Center in New York USA Help Desk in South Africa Support in Mumbai, Bangalore, Noida, Hyderabad, and Chennai India
    • Coca-Cola Enterprises OUR HISTORY THE COKE SYSTEM & CCE I.T. ENABLING OPPORTUNITIES TECHNICAL OVERVIEW LEARNINGS 16 | ©2013 Software AG. All rights reserved. For internal use only
    • Integration: Never Ending Upwards Growth 17 | ©2013 Software AG. All rights reserved. For internal use only
    • Integration is Adopted Faster… Past Physical Maps / TV and Radio Traffic Reporting Present Built-in GPS with Integrated Traffic / Crowd Sourced Traffic Data … when it’s simple. 18 | ©2013 Software AG. All rights reserved. For internal use only
    • Machine to Machine Integration… Past On/off Switch + Spousal Argument Lever Present (Nest) Wi-Fi Enabled + Remote Control + Energy Efficient + Learning Capabilities ….more commonplace 19 | ©2013 Software AG. All rights reserved. For internal use only
    • Past Example of Innovation & Integration 10/14/2013 20 | ©2013 Software AG. All rights reserved. For internal use only 20
    • Just Look at Those Features! ONLY $3.99!!!!! 10/14/2013 21 | ©2013 Software AG. All rights reserved. For internal use only 21
    • The Past Can be a Good Source of Inspiration 10/14/2013 22 | ©2013 Software AG. All rights reserved. For internal use only 22
    • On Sale Now! 10/14/2013 23 | ©2013 Software AG. All rights reserved. For internal use only 23
    • So… what can CCE Integrate? And Why? 24 | ©2013 Software AG. All rights reserved. For internal use only
    • Remember This Guy? 25 | ©2013 Software AG. All rights reserved. For internal use only
    • 10% of Vend/Cooler Equipment Lost 26 | ©2013 Software AG. All rights reserved. For internal use only
    • Where Did My Equipment Go??? 27 | ©2013 Software AG. All rights reserved. For internal use only
    • $10,000,000 per YEAR 28 | ©2013 Software AG. All rights reserved. For internal use only
    • Cooler Fleet Install Base Overall Install Base (across Europe) 500000 450000 TOTAL INSTALL BASE 580,623 400000 350000 300000 250000 200000 150000 100000 50000 0 Vendors 412,563 29 | Coolers 115,299 ©2013 Software AG. All rights reserved. For internal use only Post Mix 52,761
    • Equipment Losses By Country Lost Equipment by BU by Equipment Type Period = 12 months 911 1000 1761 1500 2500 30 | 2347 2000 ©2013 Software AG. All rights reserved. For internal use only Postmix 118 Vendors Coolers Postmix 46 216 500 Benelux 871 191 26 0 Vendors Coolers France Postmix Vendors Coolers GB Lost
    • What Can We Look For If We Integrate? 31 | ©2013 Software AG. All rights reserved. For internal use only
    • Reduce Cost & Ensure the Consumer Enjoyment factor Internal Temperature Ambient Temperature - How can we ensure that our consumers always have the opportunity to consume a cold product? - How can we prove that our coolers operate within a limited band of ambient temperature? 32 | ©2013 Software AG. All rights reserved. For internal use only
    • Equipment Repair & Maintenance Costs Are High Estimated $65 per visit 33 | ©2013 Software AG. All rights reserved. For internal use only
    • Aeronix can design, develop, customize, and miniaturize tactical communications products to meet your specific needs. 34 | ©2013 Software AG. All rights reserved. For internal use only
    • Introducing the Smart Cooler! *Prototype 35 | ©2013 Software AG. All rights reserved. For internal use only
    • Introducing the Smart Cooler! The cooler telemetry device is a low cost solution that is placed inside of the cooler and will send data about the cooler to CCE through a cellular network. Data Collected  Cooler temperature  Ambient temperature  Current load of the compressor  Compressor runtime  GPS coordinates  Machine tilt or movement  EMS device telemetry  Door openings  Power state  Battery state 36 | ©2013 Software AG. All rights reserved. For internal use only
    • Smart Cooler Savings At $65 per visit, saving one service call can pay for the Smart Cooler device $210K per year could be saved by just replacing filters when needed 37 | ©2013 Software AG. All rights reserved. For internal use only
    • Proof of Concept – Smart Cooler  Equipment retrofitted in the US  20 coolers included in test  18 Distributed in France and Great Britain  1 in CCE office  1 in Aeronix  6 month time frame deployed in the field  Data streams sent back to CCE for Analytics 38 | ©2013 Software AG. All rights reserved. For internal use only
    • Coca-Cola Enterprises OUR HISTORY THE COKE SYSTEM & CCE I.T. ENABLING OPPORTUNITIES TECHNICAL OVERVIEW LEARNINGS 39 | ©2013 Software AG. All rights reserved. For internal use only
    • Current CCE Integration Stats 5,000,000 Monthly Transactions 400+ Integrated Apps/Partners 75% Annual Revenue from Electronic Orders Enable over 500 Service Technicians 500+ Interfaces 40 | ©2013 Software AG. All rights reserved. For internal use only Integration traffic increasing around 40% per year
    • Organization Sr. Developer Sr. Developer Developer webMethods IS CCE Framework EDI Standards IDoc Integration UNIX/AIX OS Network/Comm New Areas of Development Skillsets SFDC Integration API Development SaaS Integration 41 | ©2013 Software AG. All rights reserved. For internal use only Developer
    • webMethods Landscape • webMethods leverages 4 distinct server clusters to help balance load of transactions. The Gateway cluster is responsible for all document retrieval and processing. These servers also direct how documents get processed from start to finish. Gateway Mapping DB2 9.5 webMethods IS 7.1.3 DB2 9.7 webMethods IS 8.2 The SAP cluster is responsible for IDoc traffic going to/from SAP leveraging ALE connections. SAP API Cluster 42 | The Mapping cluster is responsible for translation of documents into different formats depending on the interface. ©2013 Software AG. All rights reserved. For internal use only API Cluster The API cluster is the only 3 node cluster responsible for handling all API/webService calls both inbound and outbound.
    • Smart Cooler Prototype Data Flow - Dataset Telemeter Serial # Geo Location Tilt Cooler Temp Ambient Temp Compressor Current Sample Time/Date Battery State Power State Presentation (Web Interface) Alerts Cooler Telemetry Data - API Management Public Network (Internet) 2G Cellular Data X Reference Table - Telemeter SN# Master Data COPY - Outlet data - Customer data - Cooler Asset# - Cooler tech data - Cooler Photos Device Management - Located at Aeronix - Firmware updates - Configuration DB - Mgmt web interface 43 | ©2013 Software AG. All rights reserved. For internal use only Teams Master Data - Outlet Data - Customer Data - Cooler Asset # Web view reports Historical data Drill down on events Real time mapping Customer reports Asset reports Task Management Cooler Services Asset Protection
    • API Management Network Architecture Signed certificate decrypts traffic 3G https https https Inbound Load Balancer http https://api.cokecce.com https://developer.cokecce.com 44 | ©2013 Software AG. All rights reserved. For internal use only Firewall Enterprise Service Bus WAF
    • Smart Cooler Prototype Data Flow - Dataset Telemeter Serial # Geo Location Tilt Cooler Temp Ambient Temp Compressor Current Sample Time/Date Battery State Power State Presentation (Web Interface) Alerts Cooler Telemetry Data - API Management Public Network (Internet) 2G Cellular Data X Reference Table - Telemeter SN# Master Data COPY - Outlet data - Customer data - Cooler Asset# - Cooler tech data - Cooler Photos Device Management - Located at Aeronix - Firmware updates - Configuration DB - Mgmt web interface 45 | ©2013 Software AG. All rights reserved. For internal use only Teams Master Data - Outlet Data - Customer Data - Cooler Asset # Web view reports Historical data Drill down on events Real time mapping Customer reports Asset reports Task Management Cooler Services Asset Protection
    • Coolers Online 46 | ©2013 Software AG. All rights reserved. For internal use only
    • Coolers Statistics 47 | ©2013 Software AG. All rights reserved. For internal use only
    • Coolers Statistics 48 | ©2013 Software AG. All rights reserved. For internal use only
    • Coca-Cola Enterprises OUR HISTORY THE COKE SYSTEM & CCE I.T. ENABLING OPPORTUNITIES TECHNICAL OVERVIEW LEARNINGS 49 | ©2013 Software AG. All rights reserved. For internal use only
    • What the Business Wants Data Collected  Cooler temperature  Ambient temperature  Current load of the compressor  Compressor runtime  GPS coordinates  Machine tilt or movement  EMS device telemetry  Door openings  Power state  Battery state Where are my coolers??? 50 | ©2013 Software AG. All rights reserved. For internal use only
    • Fun Facts!  An empty cooler is not a broken cooler!  Cell towers lie!  Your equipment is not in the middle of Russia! 51 | ©2013 Software AG. All rights reserved. For internal use only
    • What’s Next?  1 – 2 year deployment of 30k coolers  Thousands of coolers = big data analysis  CEP?  Optimize?  Outsource solution?  RFP Currently Underway 52 | ©2013 Software AG. All rights reserved. For internal use only
    • Thank You 53 | ©2013 Software AG. All rights reserved. For internal use only