Smart Mobile Deployment in the Supply Chain 2014
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Smart Mobile Deployment in the Supply Chain 2014

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Get our thoughts on deployment of smart mobile, or mobility, in the Supply Chain. We explore trends, business value and take a stab at what the future looks like. Also we include thoughts on planning ...

Get our thoughts on deployment of smart mobile, or mobility, in the Supply Chain. We explore trends, business value and take a stab at what the future looks like. Also we include thoughts on planning and implementation of your own initiative. Includes checklist.

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Smart Mobile Deployment in the Supply Chain 2014 Smart Mobile Deployment in the Supply Chain 2014 Presentation Transcript

  • Presented by: Badri Devanathan Executive Vice President Christian Miller Senior Director Copyright 2014 Softeon Inc. www.softeon.com Deployment of Smart Mobile in the Supply Chain
  • Contents • Mobility Trends • What is “Smart Mobile”? • Business Value • Planning and Implementation • Future • Smart Mobile Demo
  • MOBILITY TRENDS
  • • U.S. Smartphone subscribers increased 99% from two years ago – Smartphones: 125M – Tablets: 50M • Mobile has 40% share of online time Source: comScore.com Rise of the Smart Phone & Tablet (Consumer Driven)
  • Smart Mobile Moves into the Business Space • Rise of new devices – 20% of mobile devices are worn* • Executive vision – Seizing mobile business opportunities is a top priority for CEOs* • “App” carries over to commercial usage • Bring Your Own Device (BYOD) to work • Security concerns can be managed *Source: Garnter
  • Smart Mobile Gains Momentum Capturing a greater share of utility • Increased capabilities • Lower price points • Higher acceptance
  • WHAT IS “SMART MOBILE”?
  • Mobility in the Supply Chain • Many of us have been using mobile RF devices for many years • “Smart Mobile” will not completely replace legacy mobile but enhance and extend
  • Defining “Smart Mobile” • Present definition: – Smart phones and Tablets • Is current mobile dumb? • A convergence is inevitable
  • Entrenched Players Industry defends existing products • Security • Ruggedness “If manufacturers don’t keep up they could lose out to the iPhone.” Dwight Klappich Gartner
  • Where is “Smart Mobile” Now? • ERP – Cloud based • TMS / 3PL – Shipment track and trace • Transportation – OBC, HOS, POD, Geo-fencing, signature capture • Asset tracking • General – Dashboards, Reporting and BI
  • ERP on Smart Phone User Type – Executives/Managers – Sales reps – Field Techs Standards – Security same as PC – Full record support – Actionable records and tasks – System visibility
  • Direct Store Delivery on Tablet • Drivers • Sales • Supervisors
  • BUSINESS VALUE
  • Execution Opportunities • Supplement legacy devices – Activate for seasonal / peak demand • Extend execution level – Add scan, voice • Extend outside four walls – Driver check in – Receivers at destination – Shippers can interact with your system
  • Operations Opportunities • Use by procurement, planning, billing – Orders, invoice, shipments • Use by management – Supervisors switch simple to complex – Managers / customer facing personnel – Access key summary information
  • Value of Smart Mobile • Expected Value – Access anywhere – Productivity gains – Visibility gains • Transformative Value – Enables action before disruption occurs – Allows context sensitive interactions – Integrates stakeholders
  • ROI with Smart Mobile Lower cost with value means better ROI • Lower initial unit cost • Reduced third party cost • Reduced training cost • Additional process automation
  • PLANNING AND IMPLEMENTATION
  • Roadmap • Map out your strategy – Near, mid and long term goals – Risk, investment, adoption and security • Build in reviews – Technology is constantly changing and its essential to update your strategy
  • Plan • Scope – Don’t do mobile just because it’s cool – Determine the best task based on value • Security – Assure you have an IT mobile plan – BYOD has opportunities and risks – Involve IT stakeholders
  • Solution Design • Find the value – Explore the value and scope • Go easy on the data entry – Remember, you are taking advantage of Smart Mobile not replacing a PC • Provide summaries of key data – Value is making fast decisions not doing analytical deep dives
  • Solution Design • Take advantage of mobile functionality – Capture detailed quality information during receipt – Report real-time performance – Improve process (don’t just automate existing ones) – Utilize proactive push information to avoid disruptions – Outside of 4 walls • Delivery confirmation at store, field, etc. • Shipment status
  • Checklist for “outside 4 walls” Management Search, query Dashboard display Operations / back office Review / Approve Selection Research Catalog / image capture Customer service Status, PO, invoice, payment Transportation Evaluate your scope
  • Checklist for “inside 4 walls” Additional functionality Key Scan Voice Audit Picture Document capture Enable Picking Check in / out Message GPS / location
  • Partner Selection • Mobile technology is changing very fast • Identify partners who can deliver on current and future technology that you can’t see yet • Solution architecture should co-mingle legacy and smart mobile
  • Future • Google Glass • Voice / Sound could jump past touch • Beyond smart phones and tablets – Wearable – Augmented Reality – Internet of things – Personal cloud
  • For More Information: Badri Devanathan: badri@softeon.com Christian Miller: cmiller@softeon.com Website: www.softeon.com