Soft Layer Q109 Media Kit
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SoftLayer provides global, on-demand data center and hosting services from facilities across the U.S. We leverage best-in-class connectivity and technology to innovate industry leading, fully......

SoftLayer provides global, on-demand data center and hosting services from facilities across the U.S. We leverage best-in-class connectivity and technology to innovate industry leading, fully automated solutions that empower enterprises with complete access, control, security, and scalability.

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  • 1. Media Kit | March 2009 Contact Us 1-866-398-7638 214-442-0602 softlayer.com
  • 2. Contact Us Corporate Fact Sheet 1-866-398-7638 214-442-0602 SoftLayer Technologies™ softlayer.com SoftLayer: The On-Demand Data Center SoftLayer is the unequaled provider of on-demand, off-site technology and connectivity for organizations and enterprises of all sizes and needs. We have made the traditional model of hosting and managed/unmanaged services obsolete. We create solutions that deliver total access to, control over, and scalability for the latest information technologies and services. Everything we do, from hosting to virtualization to data storage, centers on connecting customers to the best technology, as quickly as possible, with absolute flexibility and direct control over it—all remotely and with no need for intermediary assistance. Core Company Values: Innovation, Empowerment, and Integration We Value Innovation We leverage the latest and most advanced technologies, and provide customers a gateway to them. We innovate tools that no one else thinks of and implement them in ways that no one else would attempt. Their intuitive, straightforward functionality disguises the sophistication and expertise that powers them. We Value Empowerment We demand total, automated control of our own systems, and want our customers to have the same. Our products and services are designed to require zero or little human intervention—they are “better than managed.” This is key to providing the level of control and scalability on-demand and virtual data center services require. It provides both our customers and our company a demonstrable market advantage. We Value Integration We consolidate and connect distinct technologies. We aggregate all tools into a single Customer Portal, pioneered the industry’s first Network-Within-a-Network topology, our tools interact seamlessly, and designed dynamic interconnections and interoperations between our geographically diverse data centers. We know technology’s value and power compounds with each additional point of connection. Company Facts Some key financial and operating metrics include: ■ $75 million in annualized revenue ■ GAAP profitability starting in Q4 ■ Customers in over 110 countries with 50% based outside of the U.S. ■ 155 employees ■ 21,000+ dedicated servers under management ■ 5500+ customers ■ SAS 70 Type II and Safe Harbor Certified © 2008 SoftLayer Technologies, Inc. 09SLT021 rev040709
  • 3. Contact Us 1-866-398-7638 214-442-0602 softlayer.com Data Center Overview The SoftLayer approach to data centers is unique in the industry. The data center environments are based on a “Pod” concept, where each Pod optimizes the utilization of key data center variables, including: ■ Space and power ■ Network ■ Personnel ■ Internal infrastructure Each Pod is built to the same specifications regardless of location and is designed using best-in-class methodologies and rapid deployment capabilities. ■ A Pod supports approximately 5,000 servers ■ Total current capacity of 9 Pods, 1,200 racks, and 45,000 servers ■ All facilities have multiple power feeds, fiber links, dedicated generators, and battery backup Current data center locations are: ■ Dallas – Infomart; 5 Pods ■ Seattle – Sabey; 2 Pods ■ Washington, D.C. – 365 Main; 2 Pods SoftLayer data centers are SAS 70 Type II Certified, meeting industry-recognized requirements for security and reliability. The exhaustive, third-party certification assessment included extensive testing of the control objectives and activities at all SoftLayer data center facilities, including oversight by executive management, operations and customer service, development and information technology organization, human resources policies and procedures, and risk assessment monitoring. Additionally, SoftLayer is self-certified with the U.S. Department of Commerce’s U.S.-European Union (EU) Safe Harbor framework, verifying that SoftLayer meets the EU’s adequacy standard for data and privacy protection. Self-certification and participation in the Safe Harbor framework is entirely voluntary. For official documentation or any questions regarding SoftLayer’s SAS 70 Type II Certification and Safe Harbor self-certification, please contact sales@softlayer.com. Network Overview SoftLayer operates three distinct networks: ■ Public Network for access to our facilities ■ Private Network for system management ■ Data Center to Data Center Network for connectivity across facilities Multi-homed connectivity to the Internet with more than 20 x 10Gbps bandwidth from the following carriers: ■ Comcast ■ Level 3 ■ SIX (peering) ■ Equinix (peering) ■ NTT America ■ Telefonica (peering) ■ Global Crossing ■ Qwest ■ Internap ■ SAVVIS Data center to data center connectivity across a dedicated 10 Gbps fiber link from AboveNet Private Network connectivity for secure remote access through multiple VPN gateways: ■ XO Communications (1Gbps) ■ Cogent Communications (1Gbps) © 2008 SoftLayer Technologies, Inc. 09SLT021 rev040709
  • 4. Contact Us SAS 70 Type II Certification 1-866-398-7638 214-442-0602 SoftLayer Technologies™ softlayer.com What It Is SoftLayer’s hosting services are certified reliable and secure, having received Statement on Auditing Standards No. 70 (SAS 70) Type II Certification. Developed by the American Institute of Certified Public Accountants, the SAS 70 guidelines audit a service organization’s control objectives, safeguards, and activities. The accompanying Type II report presents the results of extensive testing that determines how effectively the organization’s controls meet its control objectives. The review and report includes a full assessment of: ■ Oversight by executive management ■ Operations and customer service ■ Development and information technology organization ■ Human resources policies and procedures ■ Risk assessment monitoring Such a review is important for service organizations that provide services that are critical to its customers’ operations—the SAS 70 Type II Certification provides third-party verification that, in turn, the organization’s customers can supply for audits of their own operations (the audit meets Sarbanes-Oxley requirements). SoftLayer's review was conducted by an independent auditing agency and included extensive testing performed over a six-month period. It involved all existing SoftLayer data center facilities in Dallas, Seattle, and Washington, DC. For additional information, see our SAS 70 Report FAQ. For documentation of our certification, contact sales@softlayer.com. Contact SoftLayer For more information on SoftLayer and any of our products, contact one of our technically trained sales staff by phone, email, or live chat via our site. Toll-free 1-866-398-7638 Local 214 - 442-0602 Email sales@softlayer.com Online www.softlayer.com © 2008 SoftLayer Technologies, Inc. 09SLT021 040709
  • 5. Contact Us Executive Management 1-866-398-7638 214-442-0602 SoftLayer Technologies™ softlayer.com Lance Crosby, Chief Executive Officer Prior to SoftLayer, Mr. Crosby spent five years with The Planet as Chief Operations Officer where he managed all operations including sales, provisioning, product selection, managed services, application development, engineering, information security, business development and legal departments. Serving in prior executive management roles at Catalog.com and Dallas Internet, he brings extensive experience in leadership and management skills coupled with extensive technical skills in software and hardware environments. Mr. Crosby holds Bachelor's degrees in Finance and Management, a Master of Science in Finance and Master of Business Administration from Tarleton State University, a part of the Texas A&M University System. Mr. Crosby's legal education includes a Juris Doctor from Texas Wesleyan School of Law. Mr. Crosby is a licensed attorney in the State of Texas and is an active member of the State Bar of Texas. Sam Fleitman, Chief Operations Officer Sam Fleitman joined SoftLayer in June 2005 as the Chief Operations Officer directly responsible for IT systems, customer service, and data center operations. Mr. Fleitman was the former Vice President of Information Systems at The Planet for over three years. Prior to The Planet, Mr. Fleitman held the CTO position with Catalog.com. His background includes work experience with Oracle and Texas A&M University. As CTO of Catalog.com, Mr. Fleitman designed and built one of the first fully scalable ICANN-accredited virtual hosts, totaling over 30,000 virtual servers. He is an Oracle database administrator with extensive development skills in multiple languages including Cold Fusion, C, C++, Perl, PHP, Python, SQL, PL/SQL, Oracle, ASP, Java, and others. Mr. Fleitman holds a Bachelor of Science degree in Engineering Sciences from Texas A&M University. Nathan Day, Chief Technology Officer As CTO, Nathan Day is responsible for design, creation, and implementation of the proprietary SoftLayer Infrastructure Management System (IMS). Prior to SoftLayer, Mr. Day served as Vice President of Development at The Planet where he oversaw the back-end management system. Prior to joining The Planet, Mr. Day held the position as Senior Application Developer at Catalog.com. His employment history includes positions with Texas Instruments, MCI WorldCom, and the Jet Propulsion Laboratory. He brings extensive experience in product and software development. His skill set includes PHP, Cold Fusion, Perl, HTML, XML, C, C++, and Python. Mr. Day earned a Bachelor of Science in Aerospace Engineering and a Master of Science degree in Aerospace Engineering from Texas A&M University. Mike Jones, Chief Financial Officer Mike Jones joined SoftLayer in June 2005 as Chief Financial Officer with oversight over all financial and accounting-related matters. Mr. Jones was the Chief Financial Officer of The Planet from March 2000 until May 2005. His 20+ years of experience has included public accounting with Ernst and Young, public auditing, strategic planning, mergers and acquisitions, fundraising, accounting system design and implementation, treasury management, and forecasting for a number of successful high-tech startups. Mr. Jones has a Bachelor of Business Administration in Accounting from the University of Texas at Arlington and is a CPA. George Karidis, Chief Strategy Officer George Karidis joined Softlayer in January, 2008, and is responsible for the company’s strategic growth and marketing activities. Prior to joining SoftLayer, Mr. Karidis spent seven years with Devonshire Investors, the private equity arm of Fidelity Investments. There he drove the strategic planning efforts of portfolio companies focused on the telecom, hosting, and software markets, taking active roles in each company from inception through domestic growth and international expansions. Previously, Mr. Karidis led business development for a startup serving the SME market, and spent more than six years with the Yankee Group as an industry analyst covering the telecom and IT sectors. He holds an Honors Bachelor of Commerce Degree from McMaster University with majors in finance, accounting, and economics, and an Master of Business Administration from the University of Ottawa. © 2008 SoftLayer Technologies, Inc. 09SLT021 040709
  • 6. Contact Us Data Centers 1-866-398-7638 214-442-0602 SoftLayer Technologies™ softlayer.com What It Is SoftLayer operates multiple data centers in Dallas, Seattle, and Washington D.C., built upon SoftLayer’s unique pod data center design concept. Our data centers are functionally independent with distinct and redundant resources, and fully integrated through SoftLayer’s revolutionary network architecture, allowing seamless intra-data center capabilities. SoftLayer customers have direct control over their systems in any SoftLayer data center and full access to all of SoftLayer’s backend services—all fully automated and on demand. Our highly trained engineers are available to provide on-site, enterprise-class services in the event a non-automated function is needed. SoftLayer data centers are SAS 70 Type II Certified, meeting industry-recognized requirements for security and reliability. The exhaustive, third-party certification assessment included extensive testing of the control objectives and activities at all SoftLayer data center facilities, including oversight by executive management, operations and customer service, development and information technology organization, human resources policies and procedures, and risk assessment monitoring. Additionally, SoftLayer is self-certified with the U.S. Department of Commerce’s U.S.-European Union (EU) Safe Harbor framework, verifying that SoftLayer meets the EU’s adequacy standard for data and privacy protection. Self-certification and participation in the Safe Harbor framework is entirely voluntary. For official documentation or any questions regarding SoftLayer’s SAS 70 Type II Certification and Safe Harbor self-certification, please contact sales@softlayer.com. Data Center Pod Concept SoftLayer created the unique pod design concept for data center environments. Each data center facility features one or more pods, with each pod built to the same specifications with best-in-class methodologies to support up to 5,000 servers. Leveraging this standardization across all geographic locations, we optimize key data center performance variables, including: space, power, network, personnel, and internal infrastructure. SoftLayer API 3.0 Current Pod Distribution Network Power Dallas (Infomart): 5 pods Battery Backup Seattle (Sabey): 2 pods Generators Washington, D.C. (365 Main): 2 pods Server Racks StorageLayer™ Total Current Capacity Environmental 9 pods Controls Security 1,200 racks 45,000 servers SoftLayer API 3.0 Key Advantages On-Demand, Virtual Data Center Through IPMI 2.0 server technologies, secure and remote out-of-band management, and proprietary automated solutions, SoftLayer provides a highly scalable, on-demand, virtual data center experience. Geographic Diversity With fully-featured data centers in Seattle, Dallas, and Washington D.C., SoftLayer provides geographic diversity ideal for maintaining system and data redundancy, as well as for placing systems in the optimal physical location for traffic volume and speeds. Redundant, Best-in-Class Infrastructure All SoftLayer data centers maintain multiple power feeds, fiber links, dedicated generators, and battery backup. They are built from industry-leading hardware and equipment, ensuring the highest level of performance, reliability, and interoperability. © 2008 SoftLayer Technologies, Inc. 09SLT021 rev040709
  • 7. Contact Us 1-866-398-7638 214-442-0602 softlayer.com SoftLayer’s Data Center to Data Center Network provides free, dedicated, and secure connection between servers housed in any SoftLayer facility. ■ Dedicated 10Gbps fiber link with AboveNet ■ Automatic fail-over through alternate secure connection ■ Secure, high-speed data transmission between data centers Dallas Facility SoftLayer Dallas is located inside the recognized Infomart telecom hotel, a private, Tier IV, N+1 facility near downtown Dallas. Infomart is home also to data centers belonging to MCI, Level 3, Equinix, NTT America, Switch & Data, Verizon, and ViaWest. It sits on three redundant TXU electrical grids, delivering diverse power to each quadrant of the building, with five, on-site, 100-ton water chillers meeting N+1 cooling requirements. Specifications ■ Capacity: more than 25,000 dedicated servers ■ Redundant Liebert 30-ton HVAC units ■ 6000 amps 480v input power ■ Pre-action dry pipe fire suppression ■ 6 x 750 kVA UPS battery backup units ■ Proximity security badge access ■ 3 x 2 mW diesel generators with on-site fuel storage ■ Digital security video surveillance Seattle Facility SoftLayer Seattle is located in a private N+1 data center facility outside the Seattle fault and liquefaction zones. The facility is designed and constructed to sustain a seismic event while maintaining business functions and boasts low latency through superior connections to Seattle’s robust fiber optic loops, 55MW of existing electrical capacity, 45 on-site generators with .5-million gallons of on-site fuel storage, and a carrier vault system supported by more than 50 miles of embedded, secure conduits. Specifications ■ Capacity: more than 10,000 dedicated servers ■ Redundant Liebert 30-ton HVAC units ■ 2000 amps 480v input power ■ Pre-action dry pipe fire suppression ■ 4 x 500 kVA UPS battery backup units ■ Biometric security system with proximity badge access ■ Multiple 2 mW diesel generators with on-site fuel storage ■ Digital security video surveillance Washington, D.C. Facility SoftLayer D.C. is located in a private N+1 data center facility just 7 miles from Dulles airport in Chantilly, Virginia. The facility is also home to data centers belonging to AT&T and Verizon Business, and receives power from two redundant Dominion Virginia Power grids. It includes three, on-site, 600-ton cooling towers, fully meeting N+1 cooling requirements. Specifications ■ Capacity: more than 10,000 dedicated servers ■ Redundant 30-ton CRAC units ■ 2000 amps 480v input power ■ FM-200 fire suppression system with VESDA ■ 8 x 750 kVA UPS battery backup units ■ Biometric security system ■ 3 x 2 mW diesel generators with on-site fuel storage ■ Digital security video surveillance © 2008 SoftLayer Technologies, Inc. 09SLT021 rev040709
  • 8. Contact Us API 3.0 1-866-398-7638 214-442-0602 SoftLayer Technologies™ softlayer.com What It Is SoftLayer’s Application Programming Interface 3.0 is the next generation of our system-to-system interface for remote access and control of SoftLayer systems and services. It integrates with third-party and custom software, providing seamless server management, monitoring, and information retrieval from systems including our accounting, inventory, and DNS systems, and the more than 100 functions available through our industry-leading Customer Portal. It utilizes both SOAP and XML-RPC interfaces. Key Benefits Increased User Control API 3.0 provides seamless integration between systems and the SoftLayer infrastructure, providing developers and administrators greater power over their environment. Higher Efficiency for IT Operations API 3.0 can eliminate layers of management systems, helping to simplify and reduce the time and cost requirements of IT management. Open Architecture API 3.0 is built on an open-source, standards-based development platform, and fully integrates with third-party applications and systems. Secure, Flexible Access API 3.0 leverages SoftLayer’s industry-leading Network-Within-a-Network topology to provide complete and secure access for any system regardless of device or location — even mobile devices such as the RIM BlackBerry or Apple iPhone. Hardware IT Management Tools SoftLayer Data Center Software Dallas Services Custom Applications API Seattle SoftLayer Portal Washington, D.C. Who Should Use It SoftLayer API 3.0 is available to all SoftLayer customers. Users connected to the Private Network, either directly connected through their SoftLayer server or logged in remotely by VPN, may use API-based applications. It is of enormous value to a wide range of developers and enterprises, especially: ■ Organizations with existing investment in management tools ■ SaaS integrators and developers ■ VARs with integrated IT solutions ■ Managed services companies ■ Enterprises leveraging multiple data center facilities ■ Utility and grid solutions ■ Application development teams ■ Hosting resellers ■ Gaming service providers and MMOG companies ■ Rapidly growing web application businesses © 2008 SoftLayer Technologies, Inc. 09SLT021 040709
  • 9. Contact Us 1-866-398-7638 214-442-0602 softlayer.com New Additions The new SoftLayer API improves and adds functionality, including: ■ Highly integrated, object-oriented approach ■ Improved compatibility with .NET, Java, and Ruby on Rails ■ Integrated with the design of the core SoftLayer Portal SOA Features SoftLayer API 3.0 gives developers and system administrators remote access and control for a wide range of activities, including: ■ User administration ■ Managing hardware firewalls ■ Retrieving invoices and making payments ■ Viewing network intrusion protection logs ■ Viewing, adding, and editing support tickets ■ Initiating network security scans and retrieve reports ■ Viewing managing server hardware and software configuration ■ Managing forward and reverse DNS ■ Controlling network switch ports ■ Managing load balancer ■ Rebooting servers through on-board IPMI or power strip ■ Managing RWhois and SWIP data for subnets ■ Initiate OS reload ■ Retrieving bandwidth data and graphs ■ Booting server into RescueLayer™ ■ Managing iSCSI, NAS, and EVault backups ■ Controlling server monitoring ■ Controlling VPN access to the Private Network ■ Retrieving IP address data Learn More For more information on SoftLayer API 3.0: ■ Visit the SoftLayer Development Network at sldn.softlayer.com ■ Visit the KnowledgeLayer™ at knowledgelayer.softlayer.com Contact SoftLayer For more information on the SoftLayer API or any of our products, contact one of our technically trained sales staff by phone, email, or live chat via our site. Toll-free 1-866-398-7638 Local 214 - 442-0602 Email sales@softlayer.com Online www.softlayer.com © 2008 SoftLayer Technologies, Inc. 09SLT021 040709
  • 10. Contact Us CDNLayer™ 1-866-398-7638 214-442-0602 SoftLayer Technologies™ softlayer.com What It Is CDNLayer is SoftLayer’s industry-leading content delivery network (CDN). It uses a system of servers running advanced software for organizing, storing, and streaming web site content to end-users. Rather than serving content directly from the host server to the end-user, CDNLayer moves the content source from the host server to a node that is geographically closer to the end-user. This minimizes the distance the data has to travel, avoiding network traffic jams, and decreasing latency. CDNLayer includes tools for improved management and control, helping with digital rights management, and content monetization. In addition, it features the ease-of-use and high level of control for which SoftLayer is known. Key Advantages High-Quality Content and Media Rich Web Sites CDNLayer places content as close to the end-user as possible, making downloading, streaming, and web site loading faster and more consistent. This allows web sites to include richer, more creative content without sacrificing performance. Secure Content Management CDNLayer provides secure, streamlined tools for managing content and monetization. Broader Geographic Reach CDNLayer pushes content to server nodes placed around the world, optimizing the speed and reliability of content delivery to end-users regardless of location. This is especially advantageous as Internet subscriber rates continue to increase globally. Cost-Effective, Performance-Neutral Scalability CDNLayer spreads its workload over multiple servers in diverse locations, so increases in content demand does not slow down or compromise delivery. CDNLayer is priced based on bandwidth used, eliminating the cost of excess capacity. Design CDNLayer currently delivers content from 21 nodes around the globe from some of the largest Internet peering points in the world. SoftLayer and its partner, Content Internap, continue to add new CDNLayer nodes to expand the reach and capabilities of the service. CDNLayer™ Node Locations Amsterdam Hong Kong Seattle Atlanta Houston Singapore Boston London Sunnyvale 15 NODES AMERICAS 2 NODES EUROPE 4 NODES ASIA Chicago Miami Sydney Dallas New York Tokyo Denver Philadelphia Toronto El Segundo Phoenix Virginia Global CDN Nodes © 2008 SoftLayer Technologies, Inc. 09SLT021 rev040709
  • 11. Contact Us 1-866-398-7638 214-442-0602 softlayer.com Who Should Use It CDNLayer is ideal for any company or individual that wants to make content available on the Internet, particularly those with sites that utilize caching, streaming, and downloading services. This includes a wide variety of industries and applications, including: ■ Social Networking ■ Entertainment ■ Gaming ■ Software Development ■ E-commerce ■ Financial Services Content Formats CDNLayer supports multiple content formats for streaming media and progressive downloads. Formats for Streaming Media ■ Windows Media Player ■ Flash Media Formats for Progressive Downloads ■ Windows Media Player ■ QuickTime ■ TXT ■ Flash Media ■ MP3 ■ GIF ■ DivX ■ RealSystem G2 ■ JPG ■ H.264 ■ RealPlayer ■ PDF ■ Move Media Player ■ Real Networks ■ Microsoft Silverlight ■ HTML Delivery Protocols ■ HTTP ■ RTMP ■ MMS Pricing CDNLayer is built on top of existing IP infrastructure and optimizes already existing bandwidth, making it highly cost effective. It is priced at only $20 per month for the first 200GB of data transfer and only $0.20 per GB transferred thereafter, avoiding the costs of unused capacity. By comparison, other CDNs start at $0.50 per GB and include significant bandwidth commitments or additional charges. CDNLayer is also available with “Pay as You Go Data Transfers” at only $0.20 per GB transferred. Contact SoftLayer For more information on CDNLayer or any of our products, contact one of our technically trained sales staff by phone, email, or live chat via our site. Toll-free 1-866-398-7638 Local 214 - 442-0602 Email sales@softlayer.com Online www.softlayer.com © 2008 SoftLayer Technologies, Inc. 09SLT021 rev040709
  • 12. Press Releases Contact Us 1-866-398-7638 214-442-0602 softlayer.com
  • 13. Contact Us StorageLayer™ 1-866-398-7638 214-442-0602 SoftLayer Technologies™ softlayer.com What It Is StorageLayer is a comprehensive storage and backup solution that integrates multiple storage technologies—including FTP, NAS, iSCSI, and an online data backup and recovery tool—into a unified offering with the ultimate level of security, reliability, and flexibility. It provides enterprise-grade services including automated backup, high-availability solutions, and data replication, fully automated and accessible through SoftLayer’s industry-leading Customer Portal and API. rivate Network SoftLayer P Data Center Data Center ™ Data Center ™ ™ Key Features and Benefits Integrates Industry-Leading Protocols StorageLayer utilizes the most widely used storage protocols, providing a wide range of fast, reliable, cost-effective, and scalable storage options. Administrators can choose the level and type of storage that best meets their resources and needs. Enterprise-Grade Security StorageLayer transfers all data directly from customers’ private VLANs. SoftLayer’s revolutionary Network-Within-a-Network topology gives the Private Network the highest level of security while not obstructing administrator access. Exceptional Connectivity StorageLayer leverages SoftLayer’s exceptional connectivity within and between its geographically diverse data centers, transferring data fast and reliably. Each server rack features 10-gigabit uplinks to the array, utilizing jumbo frames for maximum performance at near-zero latency. Geographical Diversity StorageLayer works between SoftLayer’s data centers across the country, seamlessly transferring data from one geographic location. Customers can have a server in any of our data centers and integrate it with a combination of storage options in one or more other locations. © 2008 SoftLayer Technologies, Inc. 09SLT021 040709
  • 14. Contact Us 1-866-398-7638 214-442-0602 softlayer.com Who Should Use It StorageLayer’s scalability and security makes it ideal for storing and backing up mission-critical data for enterprises of all sizes, especially those interested in: ■ Distributing data to bring content closer to the end-user ■ Maintaining a robust and automated disaster recovery plan ■ Managing data across multiple offices/sites ■ Matching levels of storage with application requirements (e.g. database vs. web content) Technologies StorageLayer integrates industry-leading technologies, including: FTP/NAS Storage File Transfer Protocol (FTP) and Network Attached Storage (NAS) provide fast, reliable, and cost-effective storage for maximum data retention. iSCSI Storage iSCSI offers a low-cost alternative to traditional fiber-channel storage solutions, allowing access to enterprise-grade Storage Area Network (SAN) storage over Ethernet, and is easily provisioned, highly scalable (it can be expanded on demand without human intervention), and outperforms internal disks. Online Backup and Recovery Tool The StorageLayer online backup and recovery tool utilizes Seagate Technology’s EVault to provide automated, enterprise-class, disk-to-disk backup of mission-critical data with no downtime. It features a simple, Windows-based or web- based graphical user interface to initiate all backups and restores, and to configure all backup and automation options. Administrators can set backups to follow an hourly, daily, weekly, or custom schedule, and to target full systems, specific directories, or even individual files. Individual software agents are available that enable the tool to target more specific data in Exchange, SQLServer, Sharepoint, MSClusters, and Oracle servers. Snapshots and Replication Point-in-time snapshots of iSCSI volumes can be scheduled, stored locally or remotely, and later accessed to recover lost data or to compare with current data. Data on iSCSI volumes can also be automatically replicated to multiple data centers, providing the data security of geographic diversity. Contact SoftLayer For more information on StorageLayer or any of our products, contact one of our technically trained sales staff by phone, email, or live chat via our site. Toll-free 1-866-398-7638 Local 214 - 442-0602 Email sales@softlayer.com Online www.softlayer.com © 2008 SoftLayer Technologies, Inc. 09SLT021 040709
  • 15. Contact Us High Availability Solutions 1-866-398-7638 214-442-0602 SoftLayer Technologies™ softlayer.com What It Is SoftLayer products and services can be seamlessly integrated to create enterprise-class, cost-effective high-availability solutions. With geographic diversity, global load balancing, automated backup and recovery, multiple failover options, and more, SoftLayer provides the ideal components for high availability strategies that keep mission critical applications running, maintain data accessibility, and ensure business continuity to minimize the costs of downtime and traffic irregularities. Organizations of any size can customize a high availability strategy perfectly suited for their unique needs, avoiding the costs of unnecessary systems or services. Key Features and Benefits Geographic Diversity With fully featured data centers in Seattle, Dallas, and Washington D.C., SoftLayer provides geographic diversity ideal for maintaining system, data, and connectivity redundancy, increasing availability and optimizing performance. Global Load Onsite/Offsite Storage Our proprietary StorageLayer Balancing solution integrates multiple storage technologies (including FTP, NAS, iSCSI, and EVault) into a single storage service SEA WDC with automated local and remote backup, replication, and snapshots for streamlined data management. DAL AnyCast DNS Advanced routing technology allows multiple server destinations to share the same IPS address and routes IPS requests to the closest destina- tion with the highest availability, preventing requests from being routed to a server that is unavailable or experiencing unusually heavy traffic. Redundant, Best-in-Class Infrastructure All SoftLayer data centers maintain multiple power feeds, fiber links, Hardware Firewall Hardware Firewall dedicated generators, and battery backup. They are built from industry-leading hardware and equipment, ensuring the highest level of performance, reliability, WEB APP WEB APP and interoperability. Multiple Servers Multiple Servers Global Load Balancing Global load balancing between our geographically DATA diverse data center facilities keeps traffic evenly distributed for optimized performance and availability. In the event of server failure in one location, loads can Database Server be automatically shifted to functioning systems. © 2008 SoftLayer Technologies, Inc. 09SLT020 040709
  • 16. Contact Us Intel Xeon E7000 Series Servers 1-866-398-7638 214-442-0602 SoftLayer Technologies™ sales@softlayer.com Server Configurations Maximum Server Specs Intel Xeon E7300 Series Intel Xeon E7400 Series ■ Quad Processor Servers ■ Quad Quad-Core Processors ■ Quad Quad- and Hex-Core Processors ■ Quad- or Hex-Core Processors ■ 1.60GHz & 2.13GHz Processors ■ 2.13GHz & 2.40GHz Processors ■ 6 x Hot-swap SATA II or SA-SCSI HDD ■ 8GB FB-DIMM Registered 533/667 ■ 8GB FB-DIMM Registered 533/667 ■ Up to 96GB of FB-DIMM 533/667 RAM ■ 1 x 250GB SATA II HDD ■ 1 x 250GB SATA II HDD ■ Hardware RAID Controllers ■ 2000GB Public Bandwidth ■ 2000GB Public Bandwidth w/BBU ■ Unlimited Private ■ Unlimited Private ■ Dual NICs Bandwidth Bandwidth ■ 10/100/1000Mbps Uplinks ■ 5 IP Addresses ■ 5 IP Addresses SoftLayer Features and Benefits Processor Selections — Network Management Portal Upgrade in Minutes ■ 100% Redundant Cisco Network ■ Public & Private Bandwidth Graphs ■ Industry Leading Network ■ Uplink Port Speed Control ■ Unlimited Private Network Bandwidth ■ Hardware Identification Intel Tigerton E7300 Series ■ Redundant Gigabit Backbone ■ Server Monitoring Quad Core Processor Selections ■ 10/100/1000Mbps Public & Private Ports ■ User Management Intel Xeon 7310 - 4 x 1.60GHz - 1066MHz FSB ■ Private VLAN – Public & Private ■ Trouble Ticketing System Intel Xeon 7320 - 4 x 2.13GHz - 1066MHz FSB ■ Private Secure Management Network ■ Automated OS Reloads ■ Network Intrusion Detection System ■ Remote Reboot ■ Denial of Service Protection ■ Advanced System Reporting Intel Dunnington E7400 Series ■ Accounting and Billing Information Quad and Six Core Processor Selections Hardware ■ Private Network Services ■ Intel & AMD Server Grade Hardware Intel Xeon 7420 - 4 x 2.13GHz - 1066MHz FSB ■ Server-to-Server Connectivity ■ PassMark BurnIn Test Certified ■ NAS/FTP Backup Availability Intel Xeon 7450 - 6 x 2.40GHz - 1066MHz FSB ■ 64-Bit Enabled Processors ■ Windows Update Server ■ SSD/SATA II/SA-SCSI Hard Drives Available ■ Red Hat Update Server ■ Hardware RAID Controllers Available ■ DNS Resolvers ■ IPMI 2.0 Server Monitoring ■ Infrastructure Support Servers ■ Remote Reboot & Console Access ■ StorageLayer™ ■ Cisco and Fortinet Hardware Firewalls Customer Support Software ■ 24/7/365 Online Technical Support ■ Microsoft Windows Server ■ 1-866 Toll-Free Support ■ Red Hat/CentOS/Fedora ■ Certified Technicians ■ Debian/FreeBSD/SUSE/Ubuntu ■ Advanced Resolution System ■ MySQL and SQL Installations ■ Forums, FAQ, and Flash Tutorials ■ Plesk and cPanel Control Panels ■ KnowledgeLayer™ Information Center ■ Citrix/Windows Hyper-V/Virtuozzo Contact SoftLayer Need a little advice? Contact one of our highly trained sales reps via phone, email, or visit us online to chat live. For current pricing and specials, visit www.softlayer.com. z© 2008 SoftLayer Technologies, Inc. 09SLT021 rev040709
  • 17. Contact Us AMD Opteron 8000 Series Servers 1-866-398-7638 214-442-0602 SoftLayer Technologies™ sales@softlayer.com Server Configurations Maximum Server Specs AMD Opteron 8200 Series AMD Opteron 8300 Series ■ Quad Processor Servers ■ Quad Dual-Core Processors ■ Quad Quad-Core Processors ■ Dual- and Quad-Core Processors ■ 8GB ECC DDR2 533/667 RAM ■ 8GB ECC DDR2 533/667 RAM ■ 6 x Hot-swap SATA II or SA-SCSI HDD ■ 1 x 250GB SATA II HDD ■ 1 x 250GB SATA II HDD ■ Up to 64GB of ECC DDR RAM ■ Reboot/KVM over IP ■ Reboot/KVM over IP ■ Hardware RAID Controllers w/BBU ■ 2000GB Public Bandwidth ■ 2000GB Public Bandwidth ■ Dual NICs ■ Unlimited Private ■ Unlimited Private ■ 10/100/1000Mbps Bandwidth Bandwidth Uplinks ■ 5 IP Addresses ■ 5 IP Addresses SoftLayer Features and Benefits Processor Selections — Network Management Portal Upgrade in Minutes ■ 100% Redundant Cisco Network ■ Public & Private Bandwidth Graphs ■ Industry Leading Network ■ Uplink Port Speed Control ■ Unlimited Private Network Bandwidth ■ Hardware Identification AMD Santa Rosa 8000 Series ■ Redundant Gigabit Backbone ■ Server Monitoring Dual Core Processor Selections ■ 10/100/1000Mbps Public & Private Ports ■ User Management AMD Opteron 8212 - 2 x 2.00GHz - 1000MHz FSB ■ Private VLAN – Public & Private ■ Trouble Ticketing System ■ Private Secure Management Network ■ Automated OS Reloads ■ Network Intrusion Detection System ■ Remote Reboot AMD Barcelona 8000 Series ■ Denial of Service Protection ■ Advanced System Reporting Quad Core Processor Selections ■ Accounting and Billing Information AMD Opteron 8346 - 8 x 1.80GHz - 1000MHz FSB Hardware ■ Private Network Services ■ Intel & AMD Server Grade Hardware AMD Opteron 8350 - 16 x 2.00GHz - 1000MHz FSB ■ Server-to-Server Connectivity ■ PassMark BurnIn Test Certified ■ NAS/FTP Backup Availability ■ 64-Bit Enabled Processors ■ Windows Update Server ■ SSD/SATA II/SA-SCSI Hard Drives Available ■ Red Hat Update Server ■ Hardware RAID Controllers Available ■ DNS Resolvers ■ IPMI 2.0 Server Monitoring ■ Infrastructure Support Servers ■ Remote Reboot & Console Access ■ StorageLayer™ ■ Cisco and Fortinet Hardware Firewalls Customer Support Software ■ 24/7/365 Online Technical Support ■ Microsoft Windows Server ■ 1-866 Toll-Free Support ■ Red Hat/CentOS/Fedora ■ Certified Technicians ■ Debian/FreeBSD/SUSE/Ubuntu ■ Advanced Resolution System ■ MySQL and SQL Installations ■ Forums, FAQ, and Flash Tutorials ■ Plesk and cPanel Control Panels ■ KnowledgeLayer™ Information Center ■ Citrix/Windows Hyper-V/Virtuozzo Contact SoftLayer Need a little advice? Contact one of our highly trained sales reps via phone, email, or visit us online to chat live. For current pricing and specials, visit www.softlayer.com. © 2008 SoftLayer Technologies, Inc. 09SLT021 rev040709
  • 18. Contact Us Intel Xeon 5500 Series Servers 1-866-398-7638 214-442-0602 SoftLayer Technologies™ sales@softlayer.com Server Configurations Intel Xeon 5500 Series Intel Xeon 5500 Series Intel Xeon Nehalem Single Processor Servers Dual Processor Servers 5500 Series Features ■ Single Quad-Core Processor ■ Dual Quad-Core Processors ■ 2 x 12MB Cache ■ 2 x 12MB Cache ■ Hyperthreading for More ■ 3GB ECC DDR3 1333 RAM ■ 6GB ECC DDR3 1333 RAM Logical CPUs ■ 1 x 250GB SATA II HDD ■ 1 x 250GB SATA II HDD ■ 2000GB Public Bandwidth ■ 2000GB Public Bandwidth ■ QuickPath Interconnect for ■ Unlimited Private Network ■ Unlimited Private Network Improved Memory Handling Bandwidth Bandwidth ■ 8MB L3 CPU Cache ■ 5 IP Addresses ■ 5 IP Addresses ■ Integrated Memory Controller Available Intel Nehalem Processors – Available Intel Nehalem Processors – ■ Intel 82576 Gigabit Ethernet Upgrade in Minutes Upgrade in Minutes Controller for Increased Network Xeon 5504 - 4 x 2.00GHz - 800MHz FSB Xeon 5504 - 8 x 2.00GHz - 800MHz FSB Performance Xeon 5520 - 4 x 2.26GHz + HT - 1066MHz FSB Xeon 5520 - 8 x 2.26GHz + HT - 1066MHz FSB Xeon 5550 - 4 x 2.66GHz + HT - 1333MHz FSB Xeon 5550 - 8 x 2.66GHz + HT - 1333MHz FSB ■ VMDq Intelligent Network Queuing Xeon 5570 - 4 x 2.93GHz + HT - 1333MHz FSB Xeon 5570 - 8 x 2.93GHz + HT - 1333MHz FSB for Specialized Virtualization Tasks SoftLayer Features and Benefits Network Management Portal ■ 100% Redundant Cisco Network ■ Public & Private Bandwidth Graphs ■ Industry Leading Network ■ Uplink Port Speed Control ■ Unlimited Private Network Bandwidth ■ Hardware Identification ■ Redundant Gigabit Backbone ■ Server Monitoring ■ 10/100/1000Mbps Public & Private Ports ■ User Management ■ Private VLAN – Public & Private ■ Trouble Ticketing System ■ Private Secure Management Network ■ Automated OS Reloads ■ Network Intrusion Detection System ■ Remote Reboot ■ Denial of Service Protection ■ Advanced System Reporting ■ Accounting and Billing Information Hardware ■ Private Network Services ■ Intel & AMD Server Grade Hardware ■ Server-to-Server Connectivity ■ PassMark BurnIn Test Certified ■ NAS/FTP Backup Availability ■ 64-Bit Enabled Processors ■ Windows Update Server ■ SSD/SATA II/SA-SCSI Hard Drives Available ■ Red Hat Update Server ■ Hardware RAID Controllers Available ■ DNS Resolvers ■ IPMI 2.0 Server Monitoring ■ Infrastructure Support Servers ■ Remote Reboot & Console Access ■ StorageLayer™ ■ Cisco and Fortinet Hardware Firewalls Customer Support Software ■ 24/7/365 Online Technical Support ■ Microsoft Windows Server ■ 1-866 Toll-Free Support ■ Red Hat/CentOS/Fedora ■ Certified Technicians ■ Debian/FreeBSD/SUSE/Ubuntu ■ Advanced Resolution System ■ MySQL and SQL Installations ■ Forums, FAQ, and Flash Tutorials ■ Plesk and cPanel Control Panels ■ KnowledgeLayer™ Information Center ■ Citrix/Windows Hyper-V/Virtuozzo © 2008 SoftLayer Technologies, Inc. 09SLT021 rev040709
  • 19. Contact Us Intel Xeon 5000 Series Servers 1-866-398-7638 214-442-0602 SoftLayer Technologies™ sales@softlayer.com Server Configurations Maximum Server Specs Intel Xeon 5100 Series Intel Xeon 5300/5400 Series ■ Single or Dual Processor Servers ■ Single or Dual Processor Servers ■ Single or Dual Processor Servers ■ Quad-Core Processors ■ Dual-Core Processors ■ Quad-Core Processors ■ 4 x Hot-swap SATA II or SA-SCSI HDD ■ 2GB ECC 533/667 FB-DIMM ■ 2GB ECC 533/667 FB-DIMM ■ Up to32GB ECC 533/667 FB-DIMM RAM ■ 1 x 250GB SATA II HDD ■ 1 x 250GB SATA II NCQ ■ Hardware RAID Controllers ■ 2000GB Public Bandwidth ■ 2000GB Public Bandwidth w/BBU ■ Unlimited Private ■ Unlimited Private ■ Dual NICs Bandwidth Bandwidth ■ 10/100/1000Mbps Uplinks ■ 5 IP Addresses ■ 5 IP Addresses SoftLayer Features and Benefits Processor Selections — Network Management Portal Upgrade in Minutes ■ 100% Redundant Cisco Network ■ Public & Private Bandwidth Graphs ■ Industry Leading Network ■ Uplink Port Speed Control ■ Unlimited Private Network Bandwidth ■ Hardware Identification Intel Woodcrest 5100 Series ■ Redundant Gigabit Backbone ■ Server Monitoring Dual-Core Processor Selections ■ 10/100/1000Mbps Public & Private Ports ■ User Management Intel Xeon 5130 - 2 x 2.00GHz - 1333MHz FSB ■ Private VLAN – Public & Private ■ Trouble Ticketing System ■ Private Secure Management Network ■ Automated OS Reloads Intel Xeon 5140 - 2 x 2.33GHz - 1333MHz FSB ■ Network Intrusion Detection System ■ Remote Reboot Intel Xeon 5150 - 2 x 2.66GHz - 1333MHz FSB ■ Denial of Service Protection ■ Advanced System Reporting Intel Xeon 5160 - 2 x 3.00GHz - 1333MHz FSB ■ Accounting and Billing Information Hardware ■ Private Network Services ■ Intel & AMD Server Grade Hardware ■ Server-to-Server Connectivity Intel Clovertown 5300 Series ■ PassMark BurnIn Test Certified ■ NAS/FTP Backup Availability Quad-Core Processor Selections ■ 64-Bit Enabled Processors ■ Windows Update Server Intel Xeon 5310 - 4 x 1.60GHz - 1066MHz FSB ■ SSD/SATA II/SA-SCSI Hard Drives Available ■ Red Hat Update Server ■ Hardware RAID Controllers Available Intel Xeon 5320 - 4 x 1.86GHz - 1066MHz FSB ■ DNS Resolvers ■ IPMI 2.0 Server Monitoring ■ Infrastructure Support Servers Intel Xeon 5335 - 4 x 2.00GHz - 1333MHz FSB ■ Remote Reboot & Console Access ■ StorageLayer™ Intel Xeon 5345 - 4 x 2.33GHz - 1333MHz FSB ■ Cisco and Fortinet Hardware Firewalls Customer Support Software ■ 24/7/365 Online Technical Support Intel Harpertown 5400 Series ■ Microsoft Windows Server ■ 1-866 Toll-Free Support Quad-Core Processor Selections ■ Red Hat/CentOS/Fedora ■ Certified Technicians ■ Debian/FreeBSD/SUSE/Ubuntu Intel Xeon 5405 - 4 x 2.00GHz - 1333MHz FSB ■ Advanced Resolution System ■ MySQL and SQL Installations ■ Forums, FAQ, and Flash Tutorials Intel Xeon 5410 - 4 x 2.33GHz - 1333MHz FSB ■ Plesk and cPanel Control Panels ■ KnowledgeLayer™ Information Center Intel Xeon 5430 - 4 x 2.66GHz - 1333MHz FSB ■ Citrix/Windows Hyper-V/Virtuozzo Intel Xeon 5450 - 4 x 3.00GHz - 1333MHz FSB Contact SoftLayer Need a little advice? Contact one of our highly trained sales reps via phone, email, or visit us online to chat live. For current pricing and specials, visit www.softlayer.com. © 2008 SoftLayer Technologies, Inc. 09SLT021 rev040709
  • 20. Contact Us Specialty Series Servers – Redundant Power 1-866-398-7638 214-442-0602 SoftLayer Technologies™ sales@softlayer.com Server Configurations The SoftLayer Difference Network ■ 100% Redundant Cisco Network Intel Core2Quadro 3200 Series Intel Xeon 5100 Series ■ Industry Leading Network ■ Single Quad-Core Processors ■ Dual Dual-Core Processor ■ Unlimited Private Network Bandwidth ■ 2GB ECC DDR2 667 RAM ■ 2GB ECC 533/667 FB-DIMM ■ Redundant Gigabit Backbone ■ 10/100/1000Mbps Public & Private Ports ■ 1 x 250GB SATA II HDD ■ 1 x 250GB SATA II HDD ■ Private VLAN – Public & Private ■ 12 Drive Capacity ■ 12 Drive Capacity ■ Private Secure Management Network ■ Dual Power Supply ■ Dual Power Supply ■ Network Intrusion Detection System ■ 2000GB Public Bandwidth ■ 2000GB Public Bandwidth ■ Denial of Service Protection ■ Unlimited Private Network Bandwidth ■ Unlimited Private Network Bandwidth Hardware ■ 5 IP Addresses ■ 5 IP Addresses ■ Intel & AMD Server Grade Hardware ■ Reboot/KVM over IP ■ Reboot/KVM over IP ■ PassMark BurnIn Test Certified ■ Wide Choice of Operating Systems ■ Wide Choice of Operating Systems ■ 64-Bit Enabled Processors ■ SSD/SATA II/SA-SCSI Hard Drives Available ■ Hardware RAID Controllers Available Upgrade in Minutes – Upgrade in Minutes – ■ IPMI 2.0 Server Monitoring Available Kentsfield Processors Available Intel Woodcrest Processors ■ Remote Reboot & Console Access Xeon 3220 - 4 x 2.40GHz - 1066MHz FSB Xeon 5130 - 2 x 2.00GHz - 1333MHz FSB ■ Cisco and Fortinet Hardware Firewalls Xeon 3230 - 4 x 2.66GHz - 1066MHz FSB Xeon 5140 - 2 x 2.33GHz - 1333MHz FSB Xeon 5150 - 2 x 2.33GHz - 1333MHz FSB Software Xeon 5160 - 2 x 3.00GHz - 1333MHz FSB ■ Microsoft Windows Server ■ Red Hat/CentOS/Fedora ■ Debian/FreeBSD/SUSE/Ubuntu ■ MySQL and SQL Installations ■ Plesk and cPanel Control Panels Intel Xeon 5300/5400 Series Intel Xeon 5500 Series ■ Citrix/Windows Hyper-V/Virtuozzo ■ Dual Quad-Core Processors ■ Dual Quad-Core Processors Management Portal ■ Public & Private Bandwidth Graphs ■ 2GB ECC 533/667 FB-DIMM ■ 6GB ECC DDR3 1333 RAM ■ Uplink Port Speed Control ■ 1 x 250GB SATA II HDD ■ 1 x 250GB SATA II HDD ■ Hardware Identification ■ 12 Drive Capacity ■ 12 Drive Capacity ■ Server Monitoring ■ Dual Power Supply ■ Dual Power Supply ■ User Management ■ 2000GB Public Bandwidth ■ 2000GB Public Bandwidth ■ Trouble Ticketing System ■ Unlimited Private Network Bandwidth ■ Unlimited Private Network Bandwidth ■ Automated OS Reloads ■ 5 IP Addresses ■ 5 IP Addresses ■ Remote Reboot ■ Reboot/KVM over IP ■ Reboot/KVM over IP ■ Advanced System Reporting ■ Accounting and Billing Information ■ Wide Choice of Operating Systems ■ Wide Choice of Operating Systems ■ Private Network Services ■ Server-to-Server Connectivity Upgrade in Minutes – Upgrade in Minutes – ■ NAS/FTP Backup Availability Available Intel Clovertown Processors Available Intel Nehalem Processors ■ Windows Update Server Xeon 5310 - 4 x 1.60GHz - 1066MHz FSB Xeon 5504 - 4 x 2.00GHz - 800MHz FSB ■ Red Hat Update Server Xeon 5320 - 4 x 1.86GHz - 1066MHz FSB Xeon 5520 - 4 x 2.26GHz + HT - 1066MHz FSB ■ DNS Resolvers Xeon 5335 - 4 x 2.00GHz - 1333MHz FSB Xeon 5550 - 4 x 2.66GHz + HT - 1333MHz FSB ■ Infrastructure Support Servers Xeon 5345 - 4 x 2.33GHz - 1333MHz FSB Xeon 5570 - 4 x 2.93GHz + HT - 1333MHz FSB ■ StorageLayer™ Customer Support Available Intel Harpertown Processors ■ 24/7/365 Online Technical Support Xeon 5405 - 4 x 2.00GHz - 1333MHz FSB ■ 1-866 Toll-Free Support Xeon 5410 - 4 x 2.33GHz - 1333MHz FSB ■ Certified Technicians Xeon 5430 - 4 x 2.66GHz - 1333MHz FSB ■ Advanced Resolution System Xeon 5450 - 4 x 3.00GHz - 1333MHz FSB ■ Forums, FAQ, and Flash Tutorials ■ KnowledgeLayer™ Information Center © 2008 SoftLayer Technologies, Inc. 09SLT021 rev040709
  • 21. Contact Us Specialty Series Servers – Redundant Power 1-866-398-7638 214-442-0602 Mass Storage ■ Video Streaming ■ Virtual Hosting sales@softlayer.com Server Configurations The SoftLayer Difference Network ■ 100% Redundant Cisco Network Intel Xeon 5100 Series Intel Xeon 5300 Series ■ Industry Leading Network ■ Dual Dual-Core Processor ■ Dual Quad-Core Processors ■ Unlimited Private Network Bandwidth ■ 2GB ECC 533/667 FB-DIMM ■ 2GB ECC 533/667 FB-DIMM ■ Redundant Gigabit Backbone ■ 10/100/1000Mbps Public & Private Ports ■ 2 x 250GB SATA II HDD ■ 2 x 250GB SATA II HDD ■ Private VLAN – Public & Private ■ 12 Drive Capacity ■ 12 Drive Capacity ■ Private Secure Management Network ■ Dual Power Supply ■ Dual Power Supply ■ Network Intrusion Detection System ■ 2000GB Public Bandwidth ■ 2000GB Public Bandwidth ■ Denial of Service Protection ■ Unlimited Private Network Bandwidth ■ Unlimited Private Network Bandwidth Hardware ■ 5 IP Addresses ■ 5 IP Addresses ■ Intel & AMD Server Grade Hardware ■ Reboot/KVM over IP ■ Reboot/KVM over IP ■ PassMark BurnIn Test Certified ■ Wide Choice of Operating Systems ■ Wide Choice of Operating Systems ■ 64-Bit Enabled Processors ■ SSD/SATA II/SA-SCSI Hard Drives Available ■ Hardware RAID Controllers Available Upgrade in Minutes – Upgrade in Minutes – ■ IPMI 2.0 Server Monitoring Available Intel Woodcrest Processors Available Intel Clovertown Processors ■ Remote Reboot & Console Access Xeon 5130 - 2 x 2.00GHz - 1333MHz FSB Xeon 5310 - 4 x 1.60GHz - 1066MHz FSB ■ Cisco and Fortinet Hardware Firewalls Xeon 5140 - 2 x 2.33GHz - 1333MHz FSB Xeon 5320 - 4 x 1.86GHz - 1066MHz FSB Xeon 5150 - 2 x 2.33GHz - 1333MHz FSB Xeon 5335 - 4 x 2.00GHz - 1333MHz FSB Software Xeon 5160 - 2 x 3.00GHz - 1333MHz FSB Xeon 5345 - 4 x 2.33GHz - 1333MHz FSB ■ Microsoft Windows Server ■ Red Hat/CentOS/Fedora ■ Debian/FreeBSD/SUSE/Ubuntu ■ MySQL and SQL Installations ■ Plesk and cPanel Control Panels Intel Xeon 5400 Series Intel Xeon 5500 Series ■ Citrix/Windows Hyper-V/Virtuozzo ■ Dual Quad-Core Processors ■ Dual Quad-Core Processors Management Portal ■ 6GB ECC DDR3 1333 RAM ■ Public & Private Bandwidth Graphs ■ 2GB ECC 533/667 FB-DIMM ■ Uplink Port Speed Control ■ 2 x 250GB SATA II HDD ■ 2 x 250GB SATA II HDD ■ Hardware Identification ■ 12 Drive Capacity ■ 12 Drive Capacity ■ Server Monitoring ■ Dual Power Supply ■ Dual Power Supply ■ User Management ■ 2000GB Public Bandwidth ■ 2000GB Public Bandwidth ■ Trouble Ticketing System ■ Unlimited Private Network Bandwidth ■ Unlimited Private Network Bandwidth ■ Automated OS Reloads ■ 5 IP Addresses ■ 5 IP Addresses ■ Remote Reboot ■ Reboot/KVM over IP ■ Reboot/KVM over IP ■ Advanced System Reporting ■ Wide Choice of Operating Systems ■ Accounting and Billing Information ■ Wide Choice of Operating Systems ■ Private Network Services ■ Server-to-Server Connectivity Upgrade in Minutes – Upgrade in Minutes – ■ NAS/FTP Backup Availability Available Intel Harpertown Processors Available Intel Nehalem Processors ■ Windows Update Server Xeon 5405 - 4 x 2.00GHz - 1333MHz FSB Xeon 5504 - 4 x 2.00GHz - 800MHz FSB ■ Red Hat Update Server Xeon 5410 - 4 x 2.33GHz - 1333MHz FSB Xeon 5520 - 4 x 2.26GHz + HT - 1066MHz FSB ■ DNS Resolvers Xeon 5430 - 4 x 2.66GHz - 1333MHz FSB Xeon 5550 - 4 x 2.66GHz + HT - 1333MHz FSB ■ Infrastructure Support Servers Xeon 5450 - 4 x 3.00GHz - 1333MHz FSB Xeon 5570 - 4 x 2.93GHz + HT - 1333MHz FSB ■ StorageLayer™ Customer Support ■ 24/7/365 Online Technical Support ■ 1-866 Toll-Free Support Contact SoftLayer ■ Certified Technicians ■ Advanced Resolution System Need a little advice? Contact one of our highly trained sales reps via phone, email, or visit us ■ Forums, FAQ, and Flash Tutorials online to chat live. For current pricing and specials, visit www.softlayer.com. ■ KnowledgeLayer™ Information Center © 2008 SoftLayer Technologies, Inc. 09SLT021 rev040709
  • 22. Contact Us Specialty Series Servers – Private Network 1-866-398-7638 214-442-0602 SoftLayer Technologies™ sales@softlayer.com Server Configurations Maximum Server Specs AMD Opteron 1000 Series Intel Xeon 3000 Series ■ Intel or AMD Single Processor Servers ■ Single Dual- and Quad-Core ■ Single Dual-Core Proceessors ■ Dual- or Quad-Core Processors Processors ■ 1GB ECC DDR2 667 RAM ■ 4 x Hot-swap SATA II ■ 1GB ECC DDR2 667 RAM ■ 1 x 500GB SATA II HDD ■ Up to 8GB of ECC DDR2 RAM ■ 1 x 500GB SATA II HDD ■ Unlimited Private ■ Dual NICs ■ Unlimited Private Bandwidth ■ 10/100/1000Mbps Uplinks Bandwidth SoftLayer Features and Benefits Processor Selections — Network Management Portal Upgrade in Minutes ■ 100% Redundant Cisco Network ■ Public & Private Bandwidth Graphs ■ Industry Leading Network ■ Uplink Port Speed Control ■ Unlimited Private Network Bandwidth ■ Hardware Identification Intel Conroe/Core2Duo 3000 Series ■ Redundant Gigabit Backbone ■ Server Monitoring Dual-Core Processor Selections ■ 10/100/1000Mbps Public & Private Ports ■ User Management Intel Xeon 3060 - 2 x 2.40GHz - 1066MHz FSB ■ Private VLAN – Public & Private ■ Trouble Ticketing System ■ Private Secure Management Network ■ Automated OS Reloads AMD Santa Rosa 1000 Series ■ Network Intrusion Detection System ■ Remote Reboot Dual-Core Processor Selections ■ Denial of Service Protection ■ Advanced System Reporting ■ Accounting and Billing Information AMD Opteron 1216 - 2 x 2.40GHz - 1000MHz FSB Hardware ■ Private Network Services ■ Intel & AMD Server Grade Hardware ■ Server-to-Server Connectivity ■ PassMark BurnIn Test Certified ■ NAS/FTP Backup Availability ■ 64-Bit Enabled Processors ■ Windows Update Server ■ SSD/SATA II/SA-SCSI Hard Drives Available ■ Red Hat Update Server ■ Hardware RAID Controllers Available ■ DNS Resolvers ■ IPMI 2.0 Server Monitoring ■ Infrastructure Support Servers ■ Remote Reboot & Console Access ■ StorageLayer™ ■ Cisco and Fortinet Hardware Firewalls Customer Support Software ■ 24/7/365 Online Technical Support ■ Microsoft Windows Server ■ 1-866 Toll-Free Support ■ Red Hat/CentOS/Fedora ■ Certified Technicians ■ Debian/FreeBSD/SUSE/Ubuntu ■ Advanced Resolution System ■ MySQL and SQL Installations ■ Forums, FAQ, and Flash Tutorials ■ Plesk and cPanel Control Panels ■ KnowledgeLayer™ Information Center ■ Citrix/Windows Hyper-V/Virtuozzo Contact SoftLayer Need a little advice? Contact one of our highly trained sales reps via phone, email, or visit us online to chat live. For current pricing and specials, visit www.softlayer.com. © 2008 SoftLayer Technologies, Inc. 09SLT021 rev040709
  • 23. Contact Us Service Offering 1-866-398-7638 214-442-0602 SoftLayer Technologies™ softlayer.com Standard Services – The SoftLayer Difference ■ Intel and AMD Multi-Core Hardware ■ OS Update Servers ■ RescueLayer™ ■ Rackmount Hot Swap Servers ■ Best-in-Class TippingPoint Security (IDS/IPS/DDoS) ■ Open API for Custom Integration ■ Automated Deployment and Reloads ■ Out-of-band SSL VPN Access ■ 1GB Storage Lockbox ■ Public and Private 10G Networks ■ Host and IPMI Monitoring ■ Free Cross Connects ■ Multiple Geographic Data Center Locations ■ Best-in-Class Customer Management Portal ■ Geographically Redundant DNS Servers ■ 10/100/1000Mbps Server Uplinks ■ SoftLayer Mobile Portal ■ 24/7/365 On-Site Support ■ Private, Dedicated and Enterprise Racks ■ Remote Reboot/Console/KVM ■ KnowledgeLayer™ and Private Forums Additional Network and Hardware Service Options Network Services Monthly Hardware Services Monthly 100Mbps Public / Private Port Upgrade $10.00 1GB RAM – Price per GB $25.00 1000Mbps Public / Private Port Upgrade $20.00 32GB – SATA Intel SLC Solid State Drive $50.00 IP Addresses – Routed to Server $0.50 64GB – SATA Intel SLC Solid State Drive $100.00 IP Addresses – Routed to VLAN $1.00 250GB – SATA II Hard Drive $20.00 10Mbps Unmetered Public Bandwidth $100.00 500GB – SATA II Hard Drive $30.00 100Mbps Unmetered Public Bandwidth $2,000.00 750GB – SATA II Hard Drive $40.00 Additional Bandwidth – per 1000GB $100.00 1000GB – SATA II Hard Drive $50.00 Bandwidth Overages (price per GB) $0.10 2TB – SATA II Hard Drive $60.00 Business Continuance Insurance $5.00 74GB – SATA Raptor Hard Drive $20.00 Transcoding Service $0.00 150GB – SATA Raptor Hard Drive $30.00 Local Load Balancing 300GB – SATA Raptor Hard Drive $40.00 50 Connections $49.99 73GB – SA-SCSI 10k Hard Drive $30.00 100 Connections $99.99 147GB – SA-SCSI 10k Hard Drive $50.00 200 Connections $199.99 300GB – SA-SCSI 10k Hard Drive $75.00 500 Connections $499.99 400GB – SA-SCSI 10k Hard Drive $100.00 1000 Connections $999.00 73GB – SA-SCSI 15k Hard Drive $50.00 Global Load Balancing 147GB – SA-SCSI 15k Hard Drive $75.00 50 Connections $99.00 300GB – SA-SCSI 15k Hard Drive $100.00 100 Connections $199.00 SATA II Hardware RAID Controller w/ BBU $50.00 200 Connections $399.00 SA-SCSI Hardware RAID Controller w/ BBU $50.00 500 Connections $999.00 1000 Connections $1999.00 Storage and Backup Services Monthly EVault Backup - 20GB $20.00 Security Services Monthly EVault Backup - 30GB $30.00 VPN Connection to Private Network – Unlimited SSL Users $0.00 EVault Backup - 40GB $40.00 VPN Connection to Private Network – PPTP Users (5 pack) $5.00 EVault Backup - 100GB $80.00 VPN Connection to Private Network – IPSEC – Router-to-Router Call EVault Backup - 250GB $175.00 Hardware Firewall – 10Mbps $49.00 EVault Backup - 500GB $300.00 Hardware Firewall – 100Mbps $99.00 EVault Backup - 1000GB $500.00 Hardware Firewall – 1000Mbps $199.00 iSCSI Storage - 20GB $15.00 McAfee Anti-Virus – Linux or Windows $0.00 iSCSI Storage - 40GB $30.00 McAfee Total Protection – Linux or Windows $5.00 iSCSI Storage - 80GB $60.00 McAfee Host Intrusion Protection – Windows $30.00 iSCSI Storage - 100GB $75.00 Global Network Intrusion Protection $0.00 iSCSI Storage - 120GB $90.00 Vulnerability Assessment and Reporting $0.00 iSCSI Storage - 250GB $187.50 iSCSI Storage - 500GB $375.00 DNS Services Monthly iSCSI Storage - 1000GB $750.00 Geographically Redundant DNS $0.00 iSCSI Storage - 2000GB $1500.00 Reverse DNS $0.00 FTP/NAS Storage - 20GB $10.00 SWIP / RWHOIS $0.00 FTP/NAS Storage - 40GB $20.00 CDN Services Monthly FTP/NAS Storage - 80GB $40.00 200GB of Data Transfer $20.00 FTP/NAS Storage - 100GB $50.00 Additional Bandwidth – per GB $.20 FTP/NAS Storage - 250GB $100.00 Pay As You Go Data Transfer – per GB $.20 © 2008 SoftLayer Technologies, Inc. 09SLT021 rev040709
  • 24. Contact Us 1-866-398-7638 214-442-0602 softlayer.com Additional Software Service Options Operating Systems Monthly Database Software Monthly CentOS (32/64 bit) $0.00 Microsoft – SQL 2008 Debian $0.00 SQL Express $0.00 Fedora Release (32/64 bit) $0.00 SQL Web (per processor) $25.00 FreeBSD (32/64 bit) $0.00 SQL Workgroup (per processor) $75.00 Microsoft Windows Server 2003 (32/64 bit) SQL Standard (per processor) $225.00 Standard Edition (per processor) $0.00 SQL Enterprise (per processor) $900.00 Enterprise Edition (per processor) $25.00 MySQL $0.00 Microsoft Windows Server 2008 (32/64 bit) Web Edition $0.00 Virtualization Software Monthly Standard Edition (per processor) $35.00 Citrix – XenServer Standard Edition with Active Directory (per processor) $150.00 XenServer 5 Express Edition $0.00 Enterprise Edition (per processor) $45.00 XenServer 5 Standard Edition $35.00 Enterprise Edition with Active Directory (per processor) $250.00 XenServer 5 Enterprise Edition $50.00 Data Center Edition (per processor) $50.00 Hyper-V with Microsoft Windows Server 2008 DC Edition $0.00 Red Hat ES (32/64 bit) $0.00 Virtuozzo SUSE Linux Enterprise (32/64 bit) $0.00 3 Virtual Machines $60.00 Ubuntu Linux (32/64 bit) $0.00 5 Virtual Machines $80.00 10 Virtual Machines $100.00 Control Panel Software Monthly 30 Virtual Machines $125.00 cPanel / WHM with Fantastico & RVSkin $25.00 50 Virtual Machines $150.00 Helm – Unlimited Domains $20.00 70 Virtual Machines $175.00 Plesk 100 Virtual Machines $225.00 100 Domain w/ Power Pack – Linux/Windows $30.00 150 Virtual Machines $300.00 Unlimited w/ Power Pack – 100 Sitebuilder – Linux/Windows $40.00 Unlimited w/ Power Pack & Billing $75.00 Additional Software Options Monthly VZ – Plesk 100 Domain w/ Power Pack – Linux/Windows $10.00 Passmark BurnInTest $0.00 VZ – Unlimited w/ Power Pack – Linux/Windows $15.00 PHP $0.00 Ruby on Rails $0.00 Urchin by Google Analytics $5.00 Additional Data Center Service Options Monitoring/Notification/Response Monthly Enterprise Racks Monthly Monitoring Services Virtual Private Rack (per server) $0.00 Host (Ping) + IPMI Statistics $0.00 Virtual Dedicated Rack – Bandwidth Pooling (per server) $25.00 Host (Ping) + IPMI Statistics + Services $5.00 Virtual Data Center – Dedicated Rack (per server) $50.00 Notification Services eMail / Ticket Notification $0.00 Response Options Automated Customer Notification $0.00 Automated Reboot from Host + Server $5.00 24/7/365 NOC Monitoring/Notification/Response $50.00 Contact SoftLayer For more information on the SoftLayer or any of our products, contact one of our technically trained sales staff by phone, email, or live chat via our site. Toll-free 1-866-398-7638 Local 214 - 442-0602 Email sales@softlayer.com Online www.softlayer.com © 2008 SoftLayer Technologies, Inc. 09SLT021 rev040709
  • 25. Featured Products and Services Contact Us 1-866-398-7638 214-442-0602 softlayer.com
  • 26. SoftLayer Introduces Value Server Sales Channel SoftLayer Outlet Provides Full Feature Sets at Low Prices DALLAS—March 27, 2009—SoftLayer Technologies has created the SoftLayer Outlet, a new sales- channel for the company to offer exceptionally affordable dedicated servers. The Outlet has its own site, outlet.softlayer.com, where customers can order aggressively priced servers through a new, easy-to-use online form, and see real-time server availability in all of SoftLayer’s data centers. While servers in the Outlet are aggressively priced, they all reside within SoftLayer’s industry leading data centers and come with all of the premium features and services that are standard with any SoftLayer server, including: Unlimited Private Network bandwidth 2000 GB of Public Network bandwidth Industry-leading Customer Portal and API Intel and AMD processors Comprehensive software offering Passmark BurnIn testing Network Intrusion Detection System “We know that customers appreciate value now more than ever,” said George Karidis, SoftLayer Chief Strategy Officer. “We feel that through the combination of our industry leading network, software services, and value priced hardware offerings we will be able to provide our customers with a viable solution during the current economic climate.” About SoftLayer Technologies Headquartered in Plano, Texas, SoftLayer delivers world-class, on-demand virtual data center services on a global basis from facilities located in Dallas, TX; Seattle, WA; and Washington, DC. SoftLayer integrates all facets of IT to innovate industry-leading solutions that are fully automated. This empowers customers with complete control, security, scalability, and ease-of-management for their IT environment. For more information please visit www.softlayer.com or call 866.398.7638. Contact: Nathan Huey 972.755.3206 nathan@belmonticehouse.com
  • 27. SoftLayer Awarded for Environmental Accomplishment Company Recycles More than Six Tons of Foam in 2008 DALLAS—March 16, 2009—Metro Foam Recycling has awarded SoftLayer Technologies a certificate for having recycled more than 12,000 pounds of foam material in 2008. The material was recycled through a partnership between the two companies; Metro Foam recycles all of the foam packaging material from SoftLayer’s new server shipments, greatly reducing the amount of waste that would go into a landfill. “We are proud to have reached this milestone in our efforts to reduce our impact on the environment. We believe it’s our responsibility as global corporate citizens to do all we can,” said Roy Rushe, SoftLayer Facilities Manager. “We will continue to actively seek partnerships and innovative ways to reduce our environmental footprint.” SoftLayer maintains a number of practices and programs for optimizing its environmental efficiency. In addition to the partnership with Metro Foam, SoftLayer collaborated with Supermicro, the company’s exclusive server provider, to create a reduced server packaging material program. The program minimizes the amount of packaging used for shipping servers to SoftLayer’s data centers nationwide and eliminates the production of unnecessary components and user guides. EPA figures suggest that electronics production and disposal amounts to approximately 2% of municipal solid waste. Improving the recyclability of all materials related to IT is critical to reducing the environmental impact of data centers. About SoftLayer Technologies Headquartered in Plano, Texas, SoftLayer delivers world-class, on-demand virtual data center services on a global basis from facilities located in Dallas, TX; Seattle, WA; and Washington, DC. SoftLayer integrates all facets of IT to innovate industry-leading solutions that are fully automated. This empowers customers with complete control, security, scalability, and ease-of-management for their IT environment. For more information please visit www.softlayer.com or call 866.398.7638. Contact: Nathan Huey 972.755.3206 nathan@belmonticehouse.com
  • 28. SoftLayer Certifies Safe Harbor Compliance Company Meets European Union Standard for Data and Privacy Protection DALLAS—March 9, 2009—SoftLayer Technologies has self-certified compliance with the U.S. Department of Commerce’s U.S.-European Union (EU) Safe Harbor framework. The European Commission’s Directive on Data Protection, established in 1998, prohibits the transfer of personal data to nations that do not meet the EU’s “adequacy” standard for privacy protection. In consultation with the Commission, the U.S. Commerce department created the Safe Harbor framework to help U.S.-based companies verify and represent that they meet the EU standard. Self-certification and participation in the Safe Harbor framework is entirely voluntary. “SoftLayer is very excited to be part of the Safe Harbor,” said Suzy Fulton, SoftLayer General Counsel. “Approximately half of our customer base is international. The importance of meeting our international customers’ needs continues to grow as our market becomes even more global. Safe Harbor self- certification provides them yet another level of assurance and reliability.” Benefits of Safe Harbor: • All 27 EU Member States are bound by the European Commission’s finding of adequacy • Claims brought by European citizens against U.S. companies are heard in the U.S. (subject to limited exceptions) • Member State requirements for prior approval of data transfers either are waived or approval is automatically granted • Companies participating in the Safe Harbor are deemed adequate and data flows to those companies will continue About SoftLayer Technologies Headquartered in Plano, Texas, SoftLayer delivers world-class, on-demand virtual data center services on a global basis from facilities located in Dallas, TX; Seattle, WA; and Washington, DC. SoftLayer integrates all facets of IT to innovate industry-leading solutions that are fully automated. This empowers customers with complete control, security, scalability, and ease-of-management for their IT environment. For more information please visit www.softlayer.com or call 866.398.7638. Contact: Nathan Huey 972.755.3206 nathan@belmonticehouse.com
  • 29. SoftLayer Introduces Solid State Drive Offering New Option Reduces Power and Cooling Needs, Increases Reliability DALLAS—March 2, 2009—SoftLayer Technologies has extended its portfolio of available server hardware options with the addition of solid state drives (SSDs). SSDs are an enterprise-level solution for reliable and secure storage. Unlike disk-based storage drives, SSDs have no moving parts. This decreases their power consumption, cooling needs, and performance latency. It also greatly reduces their risk of mechanical failure, making SSDs more durable than traditional disk-based drives. “Our customers constantly need more from their storage, and not only more volume but also higher levels of performance and reliability,” said Joshua Rushe, Vice President of Data Center Operations for SoftLayer. “Offering solid state drives is yet another way that SoftLayer is meeting customers’ needs with an enterprise-class, leading-edge technology solution. SSDs provide greater performance and power efficiency, which can be leveraged to attain a higher margin of cost-effectiveness.” Beyond the advantages of low latency and decreased power and cooling, SoftLayer’s solid state drive offering provides: • Latest generation SATA interface • 10 parallel NAND Flash channels equipped with single-level cell NAND Flash memory • Native Command Queuing to enable up to 32 concurrent operations • Sustained sequential read: up to 250 MB/s • Sustained sequential write: up to 170 MB/s SoftLayer is currently offering the following drives: • 32 GB SATA Intel SLC Solid State Drive $50.00 per month • 64 GB SATA Intel SLC Solid State Drive $100.00 per month About SoftLayer Technologies Headquartered in Plano, Texas, SoftLayer delivers world-class, on-demand virtual data center services on a global basis from facilities located in Dallas, TX; Seattle, WA; and Washington, DC. SoftLayer integrates all facets of IT to innovate industry-leading solutions that are fully automated. This empowers customers with complete control, security, scalability, and ease-of-management for their IT environment. For more information please visit www.softlayer.com or call 866.398.7638. Contact: Nathan Huey 972.755.3206 nathan@belmonticehouse.com
  • 30. SoftLayer CDNLayer™ Grows Even Stronger New Features Add to Content Delivery Network’s Capabilities and Growth DALLAS—February 17, 2009—SoftLayer today announced new advanced features for CDNLayer, the company’s proprietary content delivery network. The features can be accessed and controlled through the SoftLayer Customer Portal and API, and include: • Content Authentication: providing digital transaction control to restrict content access and enable e- commerce solutions. • Cache Clearing: eliminating cached files from all CDN PoPs to remove time sensitive material quickly and easily CDNLayer has been greatly successful since launching a year ago, with bandwidth consumption growing 500% from the third to fourth quarters of 2008 alone. Enterprises of all sizes have found exceptional opportunities and value in the service’s capabilities and no-contract pricing model. Customers pay only $0.20/GB for bandwidth used. Combined with SoftLayer’s other standard, commitment-free services, this makes CDNLayer a highly cost- effective solution, especially for customers that face periods of unexpected traffic spikes and Internet bottlenecks. “On the Internet, content is king. CDNLayer not only gives our customers consistent and reliable content delivery, it brings them a tool for managing and securing content access and digital rights,” said Nathan Day, SoftLayer Chief Technology Officer. “These new features extend CDNLayer’s capabilities for protecting the value of customers’ content and maximizing its return.” CDNLayer moves content geographically closer to end-users, which helps minimize the distance that content has to travel, avoid network traffic jams, and decrease latency. In addition to the new features announced today, the service also provides customers: • SoftLayer’s content access control service, utilizing unique tokens or IP addresses to authorize access • Flexibility to write their own content access control tools • FTP access across the SoftLayer private network to load content with unlimited additional bandwidth • Bandwidth monitoring through CDN PoP • Origin pull of content for managing content from an origin web server About SoftLayer Technologies Headquartered in Plano, Texas, SoftLayer delivers next-generation web hosting and virtualized data center services on a global basis from facilities located in Dallas, TX; Seattle, WA; and Washington, DC. Utilizing proprietary management tools coupled with the industry's first Network-Within-a-Network topology, the company delivers unprecedented power and control to securely manage IT environments while providing unparalleled scalability. For more information please visit www.softlayer.com or call 866.398.7638. Contact: Nathan Huey 972.755.3206 nathan@belmonticehouse.com
  • 31. SoftLayer Offers SUSE Linux Enterprise Server Enterprise-grade, Open Source Solution Available to All Customers DALLAS—February 2, 2009—SoftLayer Technologies, the on-demand virtual data center services provider, has added SUSE Linux Enterprise Server from Novell to its wide portfolio of fully supported server operating systems (OSs). SUSE Linux Enterprise is an enterprise-grade distribution of the open source Linux OS. It will be available to all SoftLayer customers for no additional cost. “In today’s economic climate, there is an even greater need for enterprises to lower their total cost of IT. But no one can afford to do that at the cost of power or stability. SUSE Linux Enterprise Server answers both challenges,” said Nathan Day, SoftLayer Chief Technology Officer. “We’re committed to bringing our customers current, effective solutions like SUSE Linux Enterprise Server. They can focus on their own business challenges and trust we’re always finding better ways to meet their IT needs.” SUSE Linux Enterprise Server provides the open source benefits of Linux along with important enterprise features, including: Microsoft Management Tools compatibility Support for Xen virtual machines Scalability for running unlimited virtual machines SoftLayer is leveraging Novell ZENworks Linux Management for the installation and management of all SUSE Linux Enterprise Server deployments. As with all SoftLayer services, SUSE Linux Enterprise Server can be ordered and provisioned on-demand, in real time for any SoftLayer server through the company’s industry- leading Customer Portal or API. About SoftLayer Technologies Headquartered in Plano, Texas, SoftLayer delivers next-generation web hosting and virtualized data center services on a global basis from facilities located in Dallas, TX; Seattle, WA; and Washington, DC. Utilizing proprietary management tools coupled with the industry's first Network-Within-a-Network topology, the company delivers unprecedented power and control to securely manage IT environments while providing unparalleled scalability. For more information please visit www.softlayer.com or call 866.398.7638. Contact: Nathan Huey 972.755.3206 nathan@belmonticehouse.com
  • 32. SoftLayer Provides IPv6 Support Implements Latest Protocol, Improving Routing and Network Configurations DALLAS—January 21, 2009—SoftLayer Technologies, the on-demand virtual data center services provider, has implemented native IPv6 support across all its data centers in Dallas, Seattle, and Washington, DC. IPv6 is the next-generation Internet protocol that provides substantially more addresses than the current IPv4 implementation. IPv6 will eventually replace the currently used IPv4 standard, with both coexisting over a multi- year transition period. SoftLayer has completely integrated IPv6 address ordering and management into the Customer Portal and API. “SoftLayer is proud to bring this additional functionality to its customers, ahead of the adoption curve,” said Ric Moseley, SoftLayer Vice President of Engineering. “While the rollout and implementation of IPv6 throughout the industry is still in its early stages, it will be a requisite for our customers, and we want them to be able to begin benefitting from it now.” Addressing and management of addresses is essential to the core functionality of any network, including the Internet. Systems must have a unique address for traffic to be properly directed. There are a finite number of addresses that any addressing system can support, and nearly every possible IPv4 address has been assigned. IPv6 allows for an exponentially larger number of addresses than IPv4, using 128-bit rather than 32-bit addresses. This allows greater flexibility in allocating addresses and routing traffic, and eliminates the need for network address translation, allowing for improved routing and network configurations. In addition to the IPv6 rollout, SoftLayer has increased connectivity to its Washington, DC and Seattle data centers bringing the SoftLayer’s total backbone network capacity to 200Gbps. SoftLayer has also added 10Gbps links to the Equinix Peering Fabric in Ashburn and Dallas to pick up local peers, and a new Flow Control Platform for optimizing Border Gateway Protocol (BGP) tables. About SoftLayer Technologies Headquartered in Plano, Texas, SoftLayer delivers next-generation web hosting and virtualized data center services on a global basis from facilities located in Dallas, TX; Seattle, WA; and Washington, DC. Utilizing proprietary management tools coupled with the industry's first Network-Within-a-Network topology, the company delivers unprecedented power and control to securely manage IT environments while providing unparalleled scalability. For more information please visit www.softlayer.com or call 866.398.7638. Contact: Nathan Huey 972.755.3206 nathan@belmonticehouse.com