GOVERNANCE I        Governance Studies        Meiji UniversityE - GOVERNMENT
Defining                                         e-government                 What is E-Government?World Bank:“Refers to t...
Is e-Government just about the Internet? Conventional telephone - call centers, automated voice responses. Personal Comp...
Administrative                                         reformsPhases of Administrative Reforms                            ...
mapping                                  e-government                                        GovernanceE-Gov.= f(G,ICT, BP...
E government                                  process                 Central         Electronichelper.gov.sv             ...
Types of e-government                              SERVICEto Employees              to Citizens     g2e                   ...
Benefits of               e-governmentTo Citizens24x7x365EconomicalTransparentEquitableConvenience                   ...
Benefits of                           e-governmentTo BusinessReduced time in settingup new businessConducting monetarytr...
Benefits of                                          e-governmentTo GovernmentBetter disseminationof rules, Regulation an...
E-government                           around the worldTop 20 countries in e-government development                    201...
E-government                     regional comparisonE-government development index regional           averages, 2010.     ...
E-GOVERNMENT’S COUNTRY PROFILEEL SALVADOR           2008 – National Commission for the use                               ...
Future                                                         challenges1 . Ensuring ability to use required technologies...
Future                                                     challenges1 . Coordination, local, regional and national    ini...
Future                                                          challenges1. Addressing issues of language and communicati...
Policy                                Recommendations2. Establish the Position of a Chief Information   Officer.4. Establi...
Policy                                 Recommendations2. Give Agencies the flexibility in the use of Funds for   Digital G...
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Egovernment

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Egovernment

  1. 1. GOVERNANCE I Governance Studies Meiji UniversityE - GOVERNMENT
  2. 2. Defining e-government What is E-Government?World Bank:“Refers to the use by government agencies of informationtechnologies that have the ability to transform relations withcitizens, businesses, and other arms of government. “ 2
  3. 3. Is e-Government just about the Internet? Conventional telephone - call centers, automated voice responses. Personal Computers and the Internet. Centers in convenient locations, rural Internet kiosks and cyber cafes. Mobile digital telephony and messaging technology By any combination of ICT and manual procedures. 3
  4. 4. Administrative reformsPhases of Administrative Reforms 4
  5. 5. mapping e-government GovernanceE-Gov.= f(G,ICT, BPR, C) Business Process Reengineering E government ICT 5
  6. 6. E government process Central Electronichelper.gov.sv registers delivery service 6
  7. 7. Types of e-government SERVICEto Employees to Citizens g2e g2cto Government to Business g2g g2b 7
  8. 8. Benefits of e-governmentTo Citizens24x7x365EconomicalTransparentEquitableConvenience 8
  9. 9. Benefits of e-governmentTo BusinessReduced time in settingup new businessConducting monetarytransactions onlineBetter control overmovement of goods 9
  10. 10. Benefits of e-governmentTo GovernmentBetter disseminationof rules, Regulation andactivitiesPositive image of modern and progressive gov.Better regulation of process. 10
  11. 11. E-government around the worldTop 20 countries in e-government development 2010 11
  12. 12. E-government regional comparisonE-government development index regional averages, 2010. 12
  13. 13. E-GOVERNMENT’S COUNTRY PROFILEEL SALVADOR  2008 – National Commission for the use of technologies.  E-country strategy - e-business, e-health, & e-education $56 millions.  2009 – New Government  2010, The access to public information act.  Comission for Technological and Computer science innovation – 2014  13 Ministries provide online services.  Spanish, English & French.  262 Municipalities – 31 provide information. 13
  14. 14. Future challenges1 . Ensuring ability to use required technologies .“If less-advantaged segments of thepopulation are less able to accessGovernment on the web, their otherChannels to government must not be closed off”.7. Educating citizens about the value of e- government.Make citizens aware of the benefits of using e-government.10.Ensuring access to useful information and ser vices .The content available needs to focus on activities that use e-government 14 to
  15. 15. Future challenges1 . Coordination, local, regional and national initiatives.The different levels of gov. in a nation mustwork in cooperation to develop and implementan e-government strategy.6. Developing methods & per formance indicator to asses the ser vices and standards of e-govWays to measure and evaluate the success of e-gov. 15
  16. 16. Future challenges1. Addressing issues of language and communication.3. Preventing e-government from lessening responsiveness of government of ficials.Government officials becoming less responsive & transparent.6. Including individuals with disabilities in e- government .Internet is an environment that is not designed to consider the needs of individuals with disabilities. 16
  17. 17. Policy Recommendations2. Establish the Position of a Chief Information Officer.4. Establish an annual digital government fund to invest digital Government projects. 17
  18. 18. Policy Recommendations2. Give Agencies the flexibility in the use of Funds for Digital Government and let keep the savings Generated by it.4. Expand Funding for Agencies to Develop Digital Government Applications. 18

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