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Sales force

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Salesforce.com хэмээх сайтыг танилцуулж байна

Salesforce.com хэмээх сайтыг танилцуулж байна

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  • Cloud computing applications branch out well beyond CRM. Salesforce.com customers are building more apps, and building better apps. All with less cost and less hassle, thanks to the Force.com cloud computing platform. Developers everywhere are using Force.com for business application development, creating cloud computing applications like enterprise resource planning (ERP), human resource management (HRM), and supply chain management (SCM). The Force.com cloud computing platform is the fastest way to get from idea to app. It’s about more innovation and less infrastructure. It’s about running your business in the cloud.
  • Most people jump to conclusions that cloud computing is same as SaaS (Software as a Service Model). However SaaS is only a part of this larger concept. Cloud Computing includes three core aspects. These are Infrastructure as a Service (IaaS), SaaS and Internet based development (Platform as a Service).
  • Most people jump to conclusions that cloud computing is same as SaaS (Software as a Service Model). However SaaS is only a part of this larger concept. Cloud Computing includes three core aspects. These are Infrastructure as a Service (IaaS), SaaS and Internet based development (Platform as a Service).
  • Traffic rank
  • Most people jump to conclusions that cloud computing is same as SaaS (Software as a Service Model). However SaaS is only a part of this larger concept. Cloud Computing includes three core aspects. These are Infrastructure as a Service (IaaS), SaaS and Internet based development (Platform as a Service).
  • Chatter : Designed to be "Facebook for the enterprise," Chatter is a real-time collaboration platform that brings together people and data in a secure, private social environment. Rather than making people search for the data and documents they need to do their job, information is proactively fed to them via a real time news stream. Users can follow coworkers and important data to receive broadcasted updates about, for example, the status of an important sale or what a coworker is working on. Additionally, users can form groups and post messages on each others' profiles to easily collaborate with one another. Chatter was released on June 22, 2010. Mobile support: In April 2009, Salesforce released a slimmed down version of their application for subscribers with Blackberry, iPhone, and Windows mobile devices.[18] In January 2010, Salesforce started to promote the use of 2D Barcodes (SPARQCode) for exporting contact information to mobile handsets
  • Cloud computing giants Salesforce.com and VMware have announced a joint-venture which will enable Java developers to port their enterprise applications to a public cloud. The joint venture, dubbed VMForce, will introduce a PaaS (platform as a service) hosted by Salesforce.com in which Java apps adapted for the cloud using the SpringSource Java application framework will run on a lightweight version (tc runtime) of the open source Apache Tomcat web server. These apps will have available to them all of the smarts of Salesforce's Force.com platform (search, chat, analytics, feeds, deployment on mobile devices etc.) and can further be managed using VMware's vCloud tools. The two companies claim that organisations will be able to port existing enterprise Java applications to the VMForce cloud with relative ease. Lindsey Armstrong, executive vice president of international field sales at Salesforce.com said that any app already written in Java could potentially move to Salesforce.com's cloud "without re-writing or starting anything from scratch.   VMForce will be hosted in Salesforce.com data centres, which for Australian customers means a choice of having the data hosted in the United States or in two Equinix-run data centres in Singapore. The two companies expect to announce a developer preview, pricing and availability later in the year.
  • Panorama software has partnered with Google and Salesforce.com to provide developers with a powerful way to integrate analytics and reporting into their salesforce.com applications for free! Following the latest announcement by Salesforce.com on its native support of the Google's Visualization API, Panorama has extended its analytics solution enabling any programmer to integrate, in a few simple steps, dashboards and interactive reports with their salesforce.com application. By simply using the tools made available by Salesforce.com, including code snippets and APIs, and combining it with Panorama’s analytics solution, you can now deliver a set of applications that range from powerful executive dashboards to custom reporting applications over live Salesforce data that can then be published on any webpage.
  • Transcript

    • 1. Ө. Содгэрэл 2010 он Танилцуулга
    • 2. Гарчиг
      • Оршил
      • Үүсэл
        • Хэзээ байгуулагдсан
        • Хэн байгуулсан, боловсрол
      • Хөгжлийн түүх
      • Бизнес загвар
      • Хэрэглэгчийн статистик
      • Харьцуулалт
      • Цаашдын стратеги
    • 3. Оршил
      • Cloud Computing
    • 4. Үүсэл Хэзээ байгуулагдсан Хэн байгуулсан, боловсрол
    • 5. 1999 оны 3-р сард байгуулагдсан.
    • 6.
      • Marc Benioff
      • Chairman & CEO
      • 1964 оны 9 сарын 25 San Francisco, California
      • 1982 онд Burlingame -ийн ахлах сургуулий г дүүргэж
      • 1986 онд University of Southern California -г “ Science in Business Administration ” мэргэжлээр бакалав р зэрэгтэй төгссөн.
      • 1999 онд salesforce.com –г Oracle -ийн гүйцэтгэх захирал байсан үедээ үүсгэн байгуулсан.
      • http://twitter.com/#!/ Benioff
    • 7.
        • шагналууд :
      • Fortune The Smartest People in Tech, 2010
      • San Francisco Business Times Executive of the Year, 2009
      • v3.co.uk Top Ten Technology Visionaries, 2009
      • InternetNews.com CEO Vision Awards, 2009
      • VNU Top Ten Greatest IT Chief Executives, 2008
      • CRO Magazine CEO of the Year, 2008
      • Ernst & Young Entrepreneur of the Year, 2007
      • eWEEK Top 100 Most Influential People in IT, 2007 (No. 7)
    • 8.
      • Business 2.0 50 People Who Matter Now, 2006 (No. 11)
      • Network World Top 50 Most Powerful People, 2006
      • NEA Outstanding Entrepreneur, 2006
      • DEMO World-Class Innovator Award, 2005
      • World Economic Forum's Global Leaders for Tomorrow, 2005
      • SDForum Visionary Award, 2004
      • USC Alumni Entrepreneur of the Year, 2004
      • Ernst & Young Entrepreneur of the Year, Northern California, 2003
      • BusinessWeek ebiz 25
      • Fortune Top 10 Entrepreneurs to Watch, 2003
      • International Oracle Users Group True Friend of the User Community, 1995
    • 9. Parker Harris Frank Dominguez Dave Moellenhoff
    • 10. Хөгжлийн түүх
    • 11.
      • 1999 онд
        • SanFrancisco-ийн жижигхэн байшинд үйл ажиллагаагаа эхлүүлсэн
        • "Програм хангамжийн төгсгөл" нэртэй хувьсгалыг эхлүүлсэн
      • 2000 онд
        • 1500 үйлчлүүлэгч болон 30000 захиалагчтай болсон
        • CRM програмын зах зээл дээр эхний онлайн худалдаагаа явуулахыг зорьж эхэлсэн.
        • шинэ удирдах төв байртай болсон
    • 12.
      • 2001 онд
        • 3500 үйлчлүүлэгч , 53000 захиалагч
        • жилийн топ 10 технологын шагналыг.
      • шагналууд:
      • PC Magazine, Editors’ Choice Award
      • Named to Computerworld Premier 100 
      • Influential Leader Award for CEO Marc Benioff
      • Aberdeen: Top Ten “What Works” Award 
      • CODIE Award for Best CRM
    • 13.
      • 2002 онд
        • 57 00 үйлчлүүлэгч , 76 000 захиалагч
        • ахисан үйлдэлтэй CRM Интерпрайс Salesforce хувилбарыг эхлүүлсэн
      • шагналууд:
      • PC Magazine, Editors’ Choice Award
      • Named to Computerworld Premier 100 
      • Influential Leader Award for CEO Marc Benioff
      • Aberdeen: Top Ten “What Works” Award 
      • CODIE Award for Best CRM
    • 14.
      • 2003 онд
        • 8700 үйлчлүүлэгч , 127000 захиалагч
        • 400-с илүү ажилчинтай. Америк, Австрали, Япон, Ирланд, Англи, Франц, Испани, Герман-д үйл ажиллагаагаа явуулдаг болсон.
        • Д ансандаа 1,007,842$
        • шилдэг хост хийсэн програм хангамж шагнал хүртсэн.
        • шагналууд:
      • Editors’ Choice Award, PC Magazine  
      • InfoWorld : Best Hosted Application Award
      • Forbes , Best of the Web
      • Forbes Top 10 Entrepreneurs (CEO)
    • 15.
      • 2003 онд ( үргэжлэл )
        • шагналууд:
      • Computing Magazine : Enterprise Product of the Year 
      • Aberdeen: Top Ten “What Works” Award
      • CRM Excellence Award 
      • CODIE Award for Best CRM 
      • Points of Light Foundation Award for Excellence in Corporate Community Service
    • 16.
      • 2004 онд
        • 13900 үйлчлүүлэгч , 227000 захиалагч
        • 675 + бүтэн цагаар ажилах ажилчид
        • дансандаа 2,845,079$
        • 6 сард NewYork-н хөрөнгийн бирж дээр нийтэд хувьцааг зарсан. эхний хөрөнгө оруулагч Marc Benioff, Mark Iscaro, Larry Ellison, Halsey Minor, Magdalena Yesil болон Igor Sill -нар байсан.
      • InfoWorld : Technology of the Year
      • PC Magazine : Editors’ Choice Award
      • Aberdeen: Top Ten “What Works” Award 
      • Forrester Research: Highest Overall Score,
      • “ Forrester Wave: Hosted Sales Force Automation”
      • CODIE Award for Best CRM
      • Gartner Vision Events Midsize Enterprise Summit: Best Execution of a Midmarket IT Solution
    • 17.
      • 2005 онд
        • 20500 үйлчлүүлэгч , 393000 захиалагч
        • 1100 + бүтэн цагаар ажилах ажилчид
        • дансандаа 6,164,866$
        • ш агналууд:
      • InfoWorld :Technology of the Year
      • Wired Magazine : The Wired 40 (#20)
      • InfoWorld : Top score in InfoWorld CRM Shootout 
      • AMR Research: Innovation Award 
      • CODIE Award: Best CRM and Best Application Management Solution (AppExchange)
      • Gartner Vision Events Midsize Enterprise Summit: Best Execution of a Midmarket IT Solution 
      • SOA Web Services Journal : Best Grassroots Use of Web 2.0
    • 18.
      • 2006 онд
        • 2 98 00 үйлчлүүлэгч , 646 000 захиалагч
        • 1800 + бүтэн цагаар ажиллагсад
        • дансандаа 17,567,702$
        • 1 өдөр 50 сая хэлэлцээ явуулсан
        • 400 –с илүү програм salesforce.com - р бүтээгдэж хөгжүүлэгдсэн
        • шагналууд:
      • Business Ethics magazine: 100 Best Corporate Citizens (#7)
      • InfoWorld : Technology of the Year (Salesforce CRM)
      • BusinessWeek : Top 100 Innovators Award  
      • Business 2.0 : Next Net 25: AppExchange 
      • eWEEK : Excellence Award Winner
      • CODIE Award: Best CRM
    • 19.
      • 2007 онд
        • 41000 үйлчлүүлэгч , 1.1сая захиалагч
        • 2600 + бүтэн цагаар ажиллагсад
        • дансандаа 23 $ сая
        • salesforce.com ажилчдад цагт 70000 сайн дурын нэгдэл хандив өгдөг.
        • AppExchange дээр 700-с илүү програм боломжтой болсон.
        • 245000 туршилт, 34200 суулгац AppExchange -дээр хийгддэг.
        • Топ 25 хамгийн хурдан хөгжсөн компани 3р бичигдсэн.
    • 20.
      • 2007 онд ( үргэлжлэл 1 )
        • шагналууд:
      • CECP Award: 7th Annual Excellence in Corporate Philanthropy Award 
      • CODIE Award: Best On-Demand Platform and Best CRM (5th consecutive year)
      • InfoWorld : Technology of the Year (Salesforce CRM)
      • Launch Salesforce CRM Group Edition for Google AdWords 
      • Launch Salesforce CRM Content 
      • Gartner Magic Quadrant for Sales Force Automation – Ranked a “Leader”
      • Ranked as one of the world’s most ethical companies by Ethisphere magazine
    • 21.
      • 2007 онд ( үргэлжлэл 2 )
        • шагналууд:
      • Won 4 CRM Market Awards, including Best Midmarket Suite CRM, Best Small Business Suite CRM , Best SFA, Influential Leader: Marc Benioff
      • Largest customer deployment with Japan Post Network– 40,000 subscriptions
      • Launch Visualforce
      • Launch Force.com “platform as a service”
      • InfoWorld 100 – Schumacher Group (for implementation of SFA)
      • Launch Salesforce CRM Ideas
    • 22.
      • 200 9 онд
        • Дансанд 1.306 тэрбум $
        • Ажилчид 3.973
        • шагналууд:
      • CRM Market Awards : Enterprise Suite CRM,
      • CRM Market Awards : Midmarket Suite CRM
      • CRM Market Awards : Small Business Suite CRM
      • CRM Market Awards: SFA
      • CRM Market Awards : Midmarket Suite CRM
      • Network Products Guide 2009 Product Innovation Awards, Product Innovation - SaaS and Cloud Computing
    • 23.
      • 20 10 онд
        • Дансанд 3 тэрбум $
        • Ажилчид 4000+
        • 82400 үйлчлүүлэгчид
        • http://www.salesforce.com/company/awards/
    • 24. Бизнес загвар
    • 25. SaaS (Software as a Service)
    • 26.
      • Business model
      • Subscription , Utility Models
        • B2B Service Provider: Application Service Provider
        • Description
        • Rents Internet-based software applications to businesses.
    • 27. Хэрэглэгчийн статистик 20 30 40 50 60 70 80 90 100 9 8 7 6 5 4 3 2 1
    • 28.
      • Salesforce CRM -ийн хэрэглэгчид үнэнч, үйл ажиллагаа найдвартай
        • Хэрэглэгдийн 95 % нь salecforce.com -ийг хэрэглэж төлөвлөгөөгөө үргэлжлүүлж байна.
        • Хэрэглэгчдийн 93% нь salecforce.com -ийг бусдад санал болгож байна.
        • salecforce.com -ийг найдвартай тал дээр номер 1 сэтгэлт хангалуун байдаг.
    • 29.
      • Salesforce CRM -ийн ROI бүтээмж нь орлогыг нэмэгдүүлэх, үнийг бууруулдаг.
        • salecforce.com -ийн хэрэглэгчид 10.5 сарын дотор дунджаар 65 % нь мөнгө олдог.
        • Борлуулалт нэмэгдсэнээр улсын орлого дунджаар 27 % нэмэгдсэн
        • Ашиг нэмэгдсэнээр давуу байдал дунджаар 17% байдаг.
        • Үйлчилгээ болон дэмжилгээний үнэ 25% -р буурдаг .
    • 30.
      • Salesforce CRM -н үйлчлүүлэгчид тэдгээр үйлчлүүлэгчдийн үйлчилгээнд илүү тусалдаг.
        • Salesforce -ийн үйлчлүүлэгчид тэдгээрийн үйлчлүүлэгчдийн сэтгэл ханамж өсдөг -- дунджаар 28%
        • Хэрэглэгчийн хэрэглээ өссөн- дунджаар 26 %
    • 31.
      • Salesforce CRM -н үйлчлүүлэгчид илүү үр өгөөжтэй
        • Salesforce CRM -н үйлчлүүлэгчид бүтээгдэхүүнээ зарах- дунджаар 32%
        • Бүтээгдэхүүний үйлчилгээ болон дэмжлэг өссөн- дунджаар 37%
        • Salesforce CRM -н үйлчлүүлэгчид тайлан боловсруулах цаг буурсан- дунджаар 59 %
        • Урьдчилан хэлэх нарийвчлал ихэссэн- дунджаар 40 %
        • Salesforce CRM -н үйлчлүүлэгчид зах зээл дээр илүү үр дүндтэй – дунджаар 36%
        • Удирдах хэмжээ ихэссэн- дунджаар 37%
    • 32. Харьцуулалт
    • 33.
      • Salesforce.com Traffic Rank
    • 34.
      • Salesforce.com Time on Site
    • 35.
      • Salesforce.com Pageviews/User
    • 36.
      • Salesforce.com Worldwide traffic rank
    • 37.
      • Salesforce.com
      • Улс орнуудаас хандаж байгаа хандалт
    • 38. Цаашдын стратеги
    • 39.
      • Cloud Computing
    • 40. Гарчиг
      • Давуу тал
      • Дутагдалтай тал хязгаарлагдах байдал
      • Т ехнологи
      • Нууцлал аюулгүй ажиллагаа
      • Веб аналитик
      • Сайтын хэрэглэгчдэд хангадаг судалгаа, анализууд
    • 41. Давуу тал Онцлог, давуу тал
    • 42.  
    • 43.
      • Sales Cloud – automation and contact management
      • The Service Cloud – customer service and support solutions
      • Chatter - social collaboration /2010-6-22/
      • The Force.com platform - application development
      • Mobile support – Blackberry , iPhone , Windows mobile / April 2009 /
      • 2D Barcodes (SPARQCode) for exporting contact information to mobile handsets / January 2010 /
    • 44. Дутагдалтай тал хязгаарлагдах байдал
    • 45.  
    • 46.  
    • 47. Т ехнологи
    • 48. SaaS (Software as a Service)
    • 49. PaaS / play for enterprise Java apps /
    • 50.
      • Cloud computing giants Salesforce.com and VMware
      • have announced a joint-venture which will enable Java developers
      • to port their enterprise applications to a public cloud.
      • The joint venture, dubbed VMForce, will introduce a PaaS (platform as a service) hosted by Salesforce.com in which Java apps adapted for the cloud using the SpringSource Java application framework will run on a lightweight version (tc runtime) of the open source Apache Tomcat web server.
      • These apps will have available to them all of the smarts of Salesforce's Force.com platform (search, chat, analytics, feeds, deployment on mobile devices etc.) and can further be managed using VMware's vCloud tools.The two companies claim that organisations will be able to port existing enterprise Java applications to the VMForce cloud with relative ease.
    • 51. Application Platforms
      • Cloud (Force.com)
      • J2EE (Tomcat)
      • 3-tier (Tuxedo)
      • Client/Server (VB)
      • DBMS (SQL*plus)
      • Flat Files (text)
    • 52.  
    • 53.  
    • 54.  
    • 55.  
    • 56.  
    • 57.  
    • 58.  
    • 59. Нууцлал аюулгүй ажиллагаа
    • 60.
      • In November 2007, a successful phishing attack compromised contact information on a number of salesforce.com customers, which was then used to send highly-targeted phishing emails to Salesforce users
    • 61. Analytics & Visualization
    • 62.
      • Panorama software has partnered with Google and Salesforce.com to integrate analytics and reporting into their application
      • Google's Visualization API
      • extended analytics solution
        • programmer to integrate, in a few simple steps
        • dashboards and interactive repor ts
        • the tools made available by Salesforce.com
          • code snippets and APIs
          • combining it with Panorama’s analytics
          • live Salesforce data that can then be published on any webpage.

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