Food on DemandHumble Beginnings
Delivering a Restaurant ExperienceFood on Demand                                      • Field innovation built by Martin  ...
Food on DemandWhy It’s Right For The Business
Food on Demand             Client                 • How can I keep residential                   dining fresh – What’s the...
Food on Demand                               Client                                  • How can I keep residential         ...
Food on Demand                               Client                                  • How can I keep residential         ...
Food on Demand                               Client                                  • How can I keep residential         ...
Food on Demand                   Introducing…                 Food on Demand
Food on DemandBut don’t just take our word for it…
We’ve tested the concept withFood on Demand   unprecedented success                         From Colgate’s website        ...
We’ve tested the concept withFood on Demand   unprecedented success                         Real-world impact             ...
We’ve tested the concept withFood on Demand   unprecedented success                         “Restaurant food” from Sodexo ...
Food on DemandDetails
Is FöD the right solution?Food on Demand                 Yes if you want solutions to address the following issues:       ...
Food like never beforeFood on Demand                 •   FöD offers a nearly limitless combination of                     ...
Technology brings unique benefitsFood on Demand                 •   Touch screen technology that students are familiar wit...
Training as only Sodexo can provideFood on Demand                 •   Try it before you buy it! Each region will have an F...
Ultimate convenience for you and your studentsFood on Demand                 •   Guest                      – Allows for d...
Innovative Design and FootprintFood on Demand                 •   Real restaurant line is open to guests so they can see t...
Innovative Design and FootprintFood on Demand
Innovative Design and FootprintFood on Demand                                                   Kitchen Line Up
Guest delivery options for every budgetFood on Demand                    Economy             Moderate            Premium  ...
Food on DemandAddressing Needs
Food on Demand                               Client                                  • How can I keep residential         ...
Food on Demand                               Client                                  • How can I keep residential         ...
Food on Demand                               Client                                  • How can I keep residential         ...
Food on Demand                               Client                                     • How can I keep residential      ...
Food on Demand                               Client                                  • How can I keep residential         ...
Food on DemandLet’s see it in action
The Academy of ArtFood on Demand80 Seats, the ability to produce over 1200 covers ina day
The WOW Factor…Food on Demand                 Innovative Guest Ordering Technology                           (what the gue...
The WOW Factor…Food on Demand                 Innovative Guest Ordering Technology                           (what the gue...
The WOW Factor…Food on Demand                 Innovative Guest Ordering Technology                           (what the gue...
The WOW Factor…Food on Demand                 Innovative Guest Ordering Technology                           (what the gue...
The WOW Factor…Food on Demand                 Innovative Guest Ordering Technology                           (what the gue...
The WOW Factor…Food on Demand                 Innovative Guest Ordering Technology                           (what the gue...
The WOW Factor…Food on Demand                 Innovative Guest Ordering Technology                           (what the gue...
The WOW Factor…Food on Demand                 Innovative Guest Ordering Technology                           (what the gue...
The WOW Factor…Food on Demand                 Innovative Guest Ordering Technology                           (what the gue...
The WOW Factor…Food on Demand                 Innovative Guest Ordering Technology                           (what the gue...
Food on DemandLet’s see it in action
Rensselaer Polytechnic InstituteFood on DemandHotel transformed to a Residence more than 300per meal
The WOW Factor…Food on Demand                 Authentic Delicious Signature Dishes
NorthwesternFood on Demand                               Varied and Comfortable Seating Space             The common space...
University of Missouri St LouisFood on Demand
Food on DemandLet’s see it in action
University of VermontFood on Demand
Opening Across the US…Food on Demand
Food on Demand                     Food on Demand                 The Future of                 Intimate Residential Dinin...
FoD Presentation
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FoD Presentation

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FoD - Food on Demand the amazing new dining experience for College and Universities. FoD blends awesome culinary creations along with innovative ordering technology to deliver an industry leading dynamic dining experience. Click now to learn more...

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Transcript of "FoD Presentation"

  1. 1. Food on DemandHumble Beginnings
  2. 2. Delivering a Restaurant ExperienceFood on Demand • Field innovation built by Martin Finfrock at California Lutheran • Martin tied his restaurant background with students’ desire to avoid “cafeteria” dining
  3. 3. Food on DemandWhy It’s Right For The Business
  4. 4. Food on Demand Client • How can I keep residential dining fresh – What’s the “next thing?” • I need to increase customer satisfaction without increasing food costs
  5. 5. Food on Demand Client • How can I keep residential dining fresh – What’s the “next thing?” • I need to increase customer satisfaction without increasing food costs • I want “variety” • I love technology • I want fresh • I’m used to restaurants • It’s all about me! Students
  6. 6. Food on Demand Client • How can I keep residential dining fresh – What’s the “next thing?” • I need to increase customer satisfaction without increasing food costs • I want “variety” • Innovative • I love technology • Technology-forward • I want fresh • Customer-centric • I’m used to restaurants • Cost-saving • It’s all about me! • Non-“cafeteria” Students
  7. 7. Food on Demand Client • How can I keep residential dining fresh – What’s the “next thing?” • I need to increase customer satisfaction without increasing food costs • I want “variety” • Innovative • I love technology • Technology-forward • I want fresh • Customer-centric • I’m used to restaurants • Cost-saving • It’s all about me! • Non-“cafeteria” Students
  8. 8. Food on Demand Introducing… Food on Demand
  9. 9. Food on DemandBut don’t just take our word for it…
  10. 10. We’ve tested the concept withFood on Demand unprecedented success From Colgate’s website “Cutting Edge Bistro is an innovative restaurant on campus! Chef John Edick’s culinary creations and pastry chef Sandy Kempneys show-stopping desserts, combined with a chic décor, makes on-campus dining elegant. Place your order on a touch-screen menu before you are seated by a host. A combination of servers and chefs in the open-air kitchen ensure your meal will be anything but ordinary. All this for just a swipe off your meal plan. Reservations are highly recommended.”
  11. 11. We’ve tested the concept withFood on Demand unprecedented success Real-world impact Northwestern University places a very high priority on student “customer satisfaction” scores and needed a solution for their worst- performing facility and agreed to be an FöD test site. Customer satisfaction increased more than 30 points (not percent!) and Willard is now the HIGHEST rated dining facility on campus.
  12. 12. We’ve tested the concept withFood on Demand unprecedented success “Restaurant food” from Sodexo GM Martin Finfrock was determined to deliver restaurant food in a higher education setting. He visited restaurants, took notes and jerry-rigged a solution into a dining facility first designed in 1959. Without spending much money, this first-in the-country installation transformed Cal Lutheran’s dining services and became the foundation for what today is a national program. The philosophy was so sound that this cobbled-together test site sent student satisfaction soaring from 55% to 70%, while at the same time dropping food costs by 2%.
  13. 13. Food on DemandDetails
  14. 14. Is FöD the right solution?Food on Demand Yes if you want solutions to address the following issues: Issue FöD Solution Huge footprints Small footprint Big kitchen and Small kitchen service staff and service staff Waiting in No more lines multiple lines Waiting in long Wait about three lines minutes Cafeteria feel Restaurant feel
  15. 15. Food like never beforeFood on Demand • FöD offers a nearly limitless combination of daily specials and everyday favorites including: – Appetizers – Tossed salads – Classic and chef-inspired entrees – Hand-crafted sandwiches – Decadent and seasonal desserts • Food made-to-order like at a fast casual restaurant. Great menu of diverse options made to order for you
  16. 16. Technology brings unique benefitsFood on Demand • Touch screen technology that students are familiar with and appreciate • Kiosks available for table top or floor-standing implementation • Mouth-watering food photography on every menu screen • Many customizable options • Hardware and software development centrally managed. Don’t have to start from scratch to do this - it’s really turn-key • Communications and promotions will be developed to support FöD on college campuses
  17. 17. Training as only Sodexo can provideFood on Demand • Try it before you buy it! Each region will have an FöD installation for you to see and to try live • Each region will have an FöD expert that will be available to consult on your project, answer questions, assist with implementation etc… • Nearby installations can be used to train staff • Standard training will include: – Build charts – Training videos – Point of sale photography – Hands-on training and support – Dedicated support team
  18. 18. Ultimate convenience for you and your studentsFood on Demand • Guest – Allows for dine-in or to-go options without disrupting service – Allows for breakfast all day – what students crave – Allows for a specialized late night menu to rival local restaurants and keep students on campus • Management – Allows for small crews
  19. 19. Innovative Design and FootprintFood on Demand • Real restaurant line is open to guests so they can see their order being made just for them • Expeditor to ensure correct plating and restaurant quality delivery • While waiting for food to be prepared, guests can grab beverages, soup, snacks or bakery items at nearby stations
  20. 20. Innovative Design and FootprintFood on Demand
  21. 21. Innovative Design and FootprintFood on Demand Kitchen Line Up
  22. 22. Guest delivery options for every budgetFood on Demand Economy Moderate Premium Guests are called Pager system Guests’ meals to pick up their similar to upscale delivered order fast casual to the table restaurants or Texting
  23. 23. Food on DemandAddressing Needs
  24. 24. Food on Demand Client • How can I keep residential dining fresh – What’s the “next thing?” • I need to increase customer satisfaction without increasing food costs • I want “variety” • Innovative • I love technology • Technology-forward • I want fresh • Customer-centric • I’m used to restaurants • Cost-saving • It’s all about me! • Non-“cafeteria” Students
  25. 25. Food on Demand Client • How can I keep residential Individualized food dining fresh – What’s the via technology “next thing?” • I need to increase customer satisfaction without increasing food costs • I want “variety” • Innovative • I love technology • Technology-forward • I want fresh • Customer-centric • I’m used to restaurants • Cost-saving • It’s all about me! • Non-“cafeteria” Students
  26. 26. Food on Demand Client • How can I keep residential dining fresh – What’s the “next thing?” • I need to increase customer Minimize food exposure and satisfaction without waste while increasing increasing food costs perceived value • I want “variety” • Innovative • I love technology • Technology-forward • I want fresh • Customer-centric • I’m used to restaurants • Cost-saving • It’s all about me! • Non-“cafeteria” Students
  27. 27. Food on Demand Client • How can I keep residential dining fresh – What’s the “next thing?” • I need to increase customer satisfaction without increasing food costs • I want “variety” • InnovativeOn trend • I love technology • Technology-forwardwith target • I want fresh • Customer-centricneeds • I’m used to restaurants • Cost-saving • It’s all about me! • Non-“cafeteria” Students
  28. 28. Food on Demand Client • How can I keep residential dining fresh – What’s the “next thing?” • I need to increase customer satisfaction without increasing food costs • I want “variety” • Innovative Delivering • I love technology • Technology-forward the real • I want fresh • Customer-centric restaurant experience • I’m used to restaurants • Cost-saving • It’s all about me! • Non-“cafeteria” Students
  29. 29. Food on DemandLet’s see it in action
  30. 30. The Academy of ArtFood on Demand80 Seats, the ability to produce over 1200 covers ina day
  31. 31. The WOW Factor…Food on Demand Innovative Guest Ordering Technology (what the guest sees)
  32. 32. The WOW Factor…Food on Demand Innovative Guest Ordering Technology (what the guest sees)
  33. 33. The WOW Factor…Food on Demand Innovative Guest Ordering Technology (what the guest sees)
  34. 34. The WOW Factor…Food on Demand Innovative Guest Ordering Technology (what the guest sees)
  35. 35. The WOW Factor…Food on Demand Innovative Guest Ordering Technology (what the guest sees)
  36. 36. The WOW Factor…Food on Demand Innovative Guest Ordering Technology (what the guest sees)
  37. 37. The WOW Factor…Food on Demand Innovative Guest Ordering Technology (what the guest sees)
  38. 38. The WOW Factor…Food on Demand Innovative Guest Ordering Technology (what the guest sees)
  39. 39. The WOW Factor…Food on Demand Innovative Guest Ordering Technology (what the guest sees)
  40. 40. The WOW Factor…Food on Demand Innovative Guest Ordering Technology (what the guest sees)
  41. 41. The WOW Factor…Food on Demand Innovative Guest Ordering Technology (what the guest sees)
  42. 42. Food on DemandLet’s see it in action
  43. 43. Rensselaer Polytechnic InstituteFood on DemandHotel transformed to a Residence more than 300per meal
  44. 44. The WOW Factor…Food on Demand Authentic Delicious Signature Dishes
  45. 45. The WOW Factor…Food on Demand Authentic Delicious Signature Dishes
  46. 46. NorthwesternFood on Demand Varied and Comfortable Seating Space The common space Digital servers take guest orders Quiet and soft seating options A Fireplace Hearth in the Dining Room Our first guests…A dining room transformed into a restaurantexperience
  47. 47. University of Missouri St LouisFood on Demand
  48. 48. Food on DemandLet’s see it in action
  49. 49. University of VermontFood on Demand
  50. 50. Opening Across the US…Food on Demand
  51. 51. Food on Demand Food on Demand The Future of Intimate Residential Dining on Campus across the US

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