Driving Business Performance        with Social Software                             Anand Padmanbhan                     ...
Agenda                      • NYU Stern - who & the change                      • What & How? - principles and guide posts...
Academic Excellence                    IQ +                                                                   EQ          ...
We have a long history of innovation                                     and excellence              1831         1900    ...
Beginning a new chapter                                        “At the very highest level, our mission is to              ...
We’re proud of our history                           and very focused on the future     NYU Stern prepares students     fo...
Differentiate...                                Business                             Goals + Context                      ...
The Landscape                   Student               Faculty                    Business                   (Client)      ...
What we had...  Information Technology       Lead in a Dynamic World   April 14, 2011Thursday, April 14, 2011
Opportunity                      • Leverage information                      • Enable communication & collaboration       ...
Tech                            Capabilities            Users -            Type I                             “Enabler”   ...
Traditional                             Portal                                                               Social       ...
Students                        Faculty                           Staff                    Administrator                  ...
Collaborative Work (Past)                                       Faculty                                                   ...
Collaborative Work (Now)                                  Faculty                                                         ...
Project Dev Cycle (Past)  Information Technology           Lead in a Dynamic World   April 14, 2011Thursday, April 14, 2011
Project Dev Cycle (Now)  Information Technology           Lead in a Dynamic World   April 14, 2011Thursday, April 14, 2011
Questions?                               Anand Padmanabhan                              anand@stern.nyu.edu               ...
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New York Event: Drive superior business performance with social software

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Anand Padmanabhan, the CIO of NYU Stern, shares how social software has transformed the way faculty, students and staff communicate and collaborate at the business school.

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New York Event: Drive superior business performance with social software

  1. 1. Driving Business Performance with Social Software Anand Padmanbhan Chief Information OfficerThursday, April 14, 2011
  2. 2. Agenda • NYU Stern - who & the change • What & How? - principles and guide posts • Execution & Assessment Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011
  3. 3. Academic Excellence IQ + EQ Academic Excellence IQ + EQ Collaborative Energy of a Community Global Hub Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011
  4. 4. We have a long history of innovation and excellence 1831 1900 1916 1982 1999 2010 NYU Undergraduate Graduate Executive MBA International Studies Full-time MBA, founded College Business program is Program founded – Class of Fall 2010: founded Program launched 100% of Undergrads 35% international and Launched travel abroad dual citizens 40% women; The Concourse Project 1900 1936 1988 2000 2008 First Women comprise Landmark gift from Stern, LSE School authors: women 15% of total Leonard N. Stern. and HEC partner Solutions to matriculate enrollment Consolidation of to create TRIUM Financial Crisis Facilities in – Restoring Washington Financial Stability Square Park With some of the greatest minds in business on our faculty: W. Edwards Deming Peter Drucker Robert Engle to name a few! (1946 – 1993) (1950 – 1971) (2000 – present) Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011
  5. 5. Beginning a new chapter “At the very highest level, our mission is to develop global leaders with the intellect and character to excel in a future that will not resemble the past. ... We must develop people who see the bigger picture, ask the right questions, and inspire and serve those around them.” Dean Peter Henry Background: Joined Stern from Stanford University Graduate School of Business in Jan 2010 Led Obama Transition Team’s review of International Monetary Fund, World Bank Research Associate, National Bureau of Economic Research; Nonresident Senior Fellow, Brookings Institution Rhodes Scholar, Oxford University Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011
  6. 6. We’re proud of our history and very focused on the future NYU Stern prepares students for a world that is yet to be imagined. !For situations that cannot be predicted !Markets that have yet to emerge !Products that are not yet invented Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011
  7. 7. Differentiate... Business Goals + Context Return on Investment for the Business Value Return on Experience for the Individual Individual’s Goals + Context Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011
  8. 8. The Landscape Student Faculty Business (Client) (Product) (Company) • Confident • Experienced • Complex • Team Oriented • Researchers • Silos • Pressured • Thought • Many moving parts Leaders • Achieving • Demands & • Demanding • Collaborative Priorities shift • Change • • Connected Resistant Consistent Information Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011
  9. 9. What we had... Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011
  10. 10. Opportunity • Leverage information • Enable communication & collaboration • Facilitate new & strengthen existing connections • Ubiquitous access • Access any relevant Stern services • Expand the horizon - ability to make it their own Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011
  11. 11. Tech Capabilities Users - Type I “Enabler” “2-steps An ecosystem or Value ahead” that is relevant Users - creator Guidepost & sustaining Type II Users - Gen Type n Characteristics Technology Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011
  12. 12. Traditional Portal Social Platform Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011
  13. 13. Students Faculty Staff Administrator Socialtext Security Services User Interfaces Student Faculty Employee Staff Mobile Portal Portal Portal Portal Interface Applications Student Messaging Calendaring Announcements Directory Microblogging Information Authentication Services Single Sign On Service Authorization Services Service Integration Layer: OpenSocial, REST, Ajax Enterprise Services Administrative Services Academic Services Student Human Departmental Blackboard Research Services Information Resources Applications Core Services Identity Mail List Collaboration File and Print Services Management Services Messaging Directory Content Calendaring Services Services Management Services Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011
  14. 14. Collaborative Work (Past) Faculty Student Professor emails students group Students check email to see email Team Project. from faculty. Student creates word document draft and emails to group. Student exchange revisions of document through email. Professor emails students group Project is due. Students emails faculty to let them Faculty checks email know theyve submitted project. Faculty retrieves project from LMS Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011
  15. 15. Collaborative Work (Now) Faculty Student Professor signals students that Student creates a project document in assignments are due from Socialtext(ST) ST group workspaces. Students signals project group about project document. Students collaborate to complete project document. Faculty retrieves project from Students signal faculty member that Blackboard their project is complete. Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011
  16. 16. Project Dev Cycle (Past) Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011
  17. 17. Project Dev Cycle (Now) Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011
  18. 18. Questions? Anand Padmanabhan anand@stern.nyu.edu NYU Stern School of BusinessThursday, April 14, 2011
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