New York Event: Drive superior business performance with social software

Driving Business Performance with Social Software Anand Padmanbhan Chief Information OfﬁcerThursday, April 14, 2011

Agenda • NYU Stern - who & the change • What & How? - principles and guide posts • Execution & Assessment Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011

Academic Excellence IQ + EQ Academic Excellence IQ + EQ Collaborative Energy of a Community Global Hub Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011

We have a long history of innovation and excellence 1831 1900 1916 1982 1999 2010 NYU Undergraduate Graduate Executive MBA International Studies Full-time MBA, founded College Business program is Program founded – Class of Fall 2010: founded Program launched 100% of Undergrads 35% international and Launched travel abroad dual citizens 40% women; The Concourse Project 1900 1936 1988 2000 2008 First Women comprise Landmark gift from Stern, LSE School authors: women 15% of total Leonard N. Stern. and HEC partner Solutions to matriculate enrollment Consolidation of to create TRIUM Financial Crisis Facilities in – Restoring Washington Financial Stability Square Park With some of the greatest minds in business on our faculty: W. Edwards Deming Peter Drucker Robert Engle to name a few! (1946 – 1993) (1950 – 1971) (2000 – present) Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011

Beginning a new chapter “At the very highest level, our mission is to develop global leaders with the intellect and character to excel in a future that will not resemble the past. ... We must develop people who see the bigger picture, ask the right questions, and inspire and serve those around them.” Dean Peter Henry Background: Joined Stern from Stanford University Graduate School of Business in Jan 2010 Led Obama Transition Team’s review of International Monetary Fund, World Bank Research Associate, National Bureau of Economic Research; Nonresident Senior Fellow, Brookings Institution Rhodes Scholar, Oxford University Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011

We’re proud of our history and very focused on the future NYU Stern prepares students for a world that is yet to be imagined. !For situations that cannot be predicted !Markets that have yet to emerge !Products that are not yet invented Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011

Differentiate... Business Goals + Context Return on Investment for the Business Value Return on Experience for the Individual Individual’s Goals + Context Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011

The Landscape Student Faculty Business (Client) (Product) (Company) • Conﬁdent • Experienced • Complex • Team Oriented • Researchers • Silos • Pressured • Thought • Many moving parts Leaders • Achieving • Demands & • Demanding • Collaborative Priorities shift • Change • • Connected Resistant Consistent Information Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011

What we had... Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011

Opportunity • Leverage information • Enable communication & collaboration • Facilitate new & strengthen existing connections • Ubiquitous access • Access any relevant Stern services • Expand the horizon - ability to make it their own Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011

Tech Capabilities Users - Type I “Enabler” “2-steps An ecosystem or Value ahead” that is relevant Users - creator Guidepost & sustaining Type II Users - Gen Type n Characteristics Technology Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011

Traditional Portal Social Platform Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011

Students Faculty Staff Administrator Socialtext Security Services User Interfaces Student Faculty Employee Staff Mobile Portal Portal Portal Portal Interface Applications Student Messaging Calendaring Announcements Directory Microblogging Information Authentication Services Single Sign On Service Authorization Services Service Integration Layer: OpenSocial, REST, Ajax Enterprise Services Administrative Services Academic Services Student Human Departmental Blackboard Research Services Information Resources Applications Core Services Identity Mail List Collaboration File and Print Services Management Services Messaging Directory Content Calendaring Services Services Management Services Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011

Collaborative Work (Past) Faculty Student Professor emails students group Students check email to see email Team Project. from faculty. Student creates word document draft and emails to group. Student exchange revisions of document through email. Professor emails students group Project is due. Students emails faculty to let them Faculty checks email know theyve submitted project. Faculty retrieves project from LMS Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011

Collaborative Work (Now) Faculty Student Professor signals students that Student creates a project document in assignments are due from Socialtext(ST) ST group workspaces. Students signals project group about project document. Students collaborate to complete project document. Faculty retrieves project from Students signal faculty member that Blackboard their project is complete. Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011

Project Dev Cycle (Past) Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011

Project Dev Cycle (Now) Information Technology Lead in a Dynamic World April 14, 2011Thursday, April 14, 2011

Questions? Anand Padmanabhan anand@stern.nyu.edu NYU Stern School of BusinessThursday, April 14, 2011

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New York Event: Drive superior business performance with social software

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New York Event: Drive superior business performance with social software — Presentation Transcript