Redesign Your Business, Be Happy! - Emanuele Scotti & Rosario Sica

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Redesign Your Business, Be Happy! - Emanuele Scotti & Rosario Sica, Keynote Speakers at Social Business Forum 2013

Redesign Your Business, Be Happy! - Emanuele Scotti & Rosario Sica, Keynote Speakers at Social Business Forum 2013

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  • 1. 1  
  • 2. 2   SBF  grows   SBF  2013:     •  2.000  subscrip2ons  (+25%  vs  2012)   •  c.  400  companies  represented   Subscrip2ons  
  • 3. 3   Who  is  here  today?  
  • 4. 4   Industries  represented  
  • 5. 5   Where are we from? People  from  all  over  the  world:  20  countries  represented   Albany Australia Belarus Colombia France Georgia HungaryGermany India Israel Italy Nepal New Zealand Nigeria Portugal Sweden Switzerland UK USCANADA
  • 6. 6   Who? What? Why? •  >  60  speakers  including  18  from  outside  of  Italy   •  50  sessions  in  2  days  covering  different  topics   •  25  business  cases   •  The  first  SBF  started  in  2008  with  an  integrated  approach   towards  the  “Social  Business”  phenomenon,  and  it  has   sOmulated  and  helped  grow  and  understand  the  growth  of   this  market  
  • 7. 7   What are we discussing in the two days •  Customer  Engagement   •  Social  Commerce   •  PredicOve  ROI  –  EffecOveness  of  Social   Business   •  IntegraOng  CollaboraOon  &  Processes   •  Social  Support,  Customer  Service  and   Social  CRM   •  Social  Media  MarkeOng,  Strategy  and   Governance   •  Social  Business  Intelligence  and  Insights     •  Social  Intranet   •  Open  Management  and  Leadership  Models   •  Social  Learning   •  OrganizaOonal  Network  Analysis   •  HR  2.0  and  OrganizaOon  EvoluOon   •  Digital  TransformaOon   •  Big  Data  &  Social  AnalyOcs   •  CollaboraOve  InnovaOon  &  Crowdsourcing   •  Employee  CommuniOes  
  • 8. 8   Overall structure •  Key  note  speeches  and  Open  Conference  in  main  hall   •  Expo  pavilion:  you  will  find  14  companies  presenOng  their  latest   technologies  and  experiences   •  Lunch  break:  Premium  and  Free  conference     •  Parallel  tracks  for  those  with  Premium  access  starOng  from  14h00  in  the   breakaway  rooms  downstairs   •  Close  of  day  at  17h00  again  in  the  main  hall   •  AperiOvo  at  the  end  of  the  day  with  the  aim  of  networking  (bring  your   bocle  openers  along)  
  • 9. 9   •  Some  of  you  have  completed  a   survey  indicaOng  your  interests   and  what  you  want  to  take  away   with  you  from  the  conference   •  The  graph  alongside  this  slide   shows  an  affinity  map  with  the   names  and  interests  as  compiled   by  those  of  you  who  completed   the  survey   •  Our  lives  are  intertwined  in   constant,  ever-­‐changing   networks,  and  the  affinity  map   showing  the  clusters  based  on   your  interests  places  you  in  a   network  in  the  same  way   Affinity map
  • 10. 10   Thanks to the sponsors
  • 11. 11  
  • 12. Emanuele Scotti | Rosario Sica
  • 13. 13  
  • 14. Kids are happy Until they start school
  • 15. Employees are happy when they start a new job What about 3 months lather?
  • 16. creativity poetry
  • 17. courage irony
  • 18. dare, change challenge imagine,
  • 19. Is it right to talk about happiness in these times?
  • 20. happiness Start to think a new order
  • 21. HAPPINESS ECONOMICS 2.
  • 22. Back to basics: economics and well being
  • 23. GDP • Gross Domestic Product GNH • Gross National Happiness
  • 24. ORGANIZATIONAL HAPPINESS 3.
  • 25. employee engagement declines
  • 26. employee engagement drivers
  • 27. Financial effects
  • 28. Strong relations with and between customers reduce churn rate
  • 29. Network society, network economy and the patterns of influence
  • 30. Organizational happiness: Sustainable progress in efficiency, intelligence innovation, profitability
  • 31. SOCIAL BUSINESS AND THE PURSUIT OF HAPPINESS 4.
  • 32. Social Business is a new enterprise organization system that centres on collaborative and networking relationships (employees, partners, customers, suppliers, etc.) to face and generate value in complex markets
  • 33. Role of networks in organizational dynamics and in generating value
  • 34. SOCIAL BUSINESS TRANSFORMATION 5.
  • 35. TRANSFORMATION JOURNEY “NOTICE TO MARINERS” [Thanks to Peter Senge] 6.
  • 36. Today's problems come from yesterday’s "solutions”. Social Business Transformation: Notice to mariners
  • 37. Social Business Transformation: Notice to mariners The harder you push, the harder the system pushes back.
  • 38. Thank you!