Rail revival presentation

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Smarter Travel Leicester corporate sponsor East Midlands Trains discusses the benefits of using the train to help reduce the commuter and business travel costs to organisations. East Midlands Trains …

Smarter Travel Leicester corporate sponsor East Midlands Trains discusses the benefits of using the train to help reduce the commuter and business travel costs to organisations. East Midlands Trains also discussed their environmental attitudes.

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Transcript

  • 1. Rail Revival Forum
  • 2. Fire and safety Photographs Refreshments Who’s here – introductions Overview Welcome
  • 3. East Midlands Trains Jayne Moyses Head of Sales & Customer Relations East Midlands Trains
  • 4. Overview • The Franchise • Corporate Travel and Commuting • On Board Service • At our Stations • The environment
  • 5. The Franchise ● November 2007 – March 2015 ● Operated by the Stagecoach Group ● 418 services every week day ● 2,100 staff ● 20 million passenger journeys each year ● 89 stations including Sheffield, Derby, Nottingham, Leicester and Lincoln ● Long distance services from South Yorkshire and East Midlands to St. Pancras International ● Regional services in the East Midlands and between Norwich - Liverpool
  • 6. Our vision “Growing our business through great people, delivering great service, achieving great results”
  • 7. Getting you there Quicker ● By train - average journey time is between 30% and 43% faster than by car. ● 1 in 10 journeys on the M1 have an average speed of just 37.7mph. ● Get passengers to meetings on time. Since December 2008 over 92.3% of London services ran on time. ● Passengers can’t work while they drive, but they can work when travelling by train. Every minute of their journey can be put to good use.
  • 8. Commuting cost: Nottingham – Leicester ● Annual rail season ticket £1,672 ● Smarter Travel Leicester members price £1,504 ● Daily price based on 45 weeks @ 5 days per week = £6.69….week season ticket = £8.36/day Comparison by car ● Cost =£8.25 Fuel (based on 15p per mile)…….full cost of £22.00 (based on 40p per mile) + parking ● Time…train from 29 mins versus 45 mins plus by car ● Comfort…arrive more refreshed
  • 9. Commuting cost: Derby – Leicester ● Annual rail season ticket £1,948 ● Smarter Travel Leicester members price £1,753 ● Daily price based on 45 weeks @ 5 days per week = £7.79 ….week season ticket = £9.74/day Comparison by car ● Cost =£10.65 Fuel (based on 15p per mile)…….full cost of £28.40 (based on 40p per mile) + parking ● Time…train from 22 mins versus 45 mins plus by car ● Comfort…arrive more refreshed
  • 10. Business travel cost ● Leicester – Sheffield £51 by train versus £66 by car + parking cost + staff time and comfort ● Leicester – Manchester £69 versus £90 by car + parking cost + staff time and comfort ● Leicester – Birmingham £17 versus £39 by car + parking cost + staff time and comfort ● Leicester – London £139 versus £90 by car + parking cost and congestion charge + staff time and comfort Reductions in rail fares are possible on all of the above if some flexibility on travel time and/or advance booking.
  • 11. Corporate Travel ● MyTrainTicket.co.uk ● Corporate package via Barclaycard ● £2.15 transaction fee + 1.4% Card fee ● No cost for TOD – any card collection ● Live management information – Quickly locate employees ● Closer control on budget – individual profiles ● On line booking
  • 12. On Board our trains ● Standard Class now delivered by Rail Gourmet with an at seat trolley service – all trains have now been refurbished including the local routes. ● First Class is served by dedicated East Midlands Trains Customer Hosts ● Large comfortable seats with a table to rest a laptop or documents on. Quieter environment so clients can work. ● Power sockets for Lap tops and Mobile phones ● Enhanced signal on Vodafone ● At seat service ● Complimentary Wifi ● Breakfast services & other food options
  • 13. At the Station ● Refurbished stations – Leicester , Loughborough , Derby & Nottingham ● First Class lounges ● Extra Car parking facilities ● Extra Ticket Collection machines ● Nottingham station re- signalling project Summer 2013 ● Working with stakeholders – Dave’s Leicester Comedy festival
  • 14. A SMALLER CARBON FOOTPRINT fuel saving on trains OUR OBJECTIVE IS TO MAKE OUR TRAINS 5% MORE FUEL EFFICIENT DURING THE FRANCHISE OUR PLANS FOR 2012/13 Shutting down engines We’re making sure that by December 2012, our drivers have clear information about shutting down engines at stations Driving our trains efficiently A group of drivers and managers have been working together to share experiences on safe, punctual and fuel-efficient driving. By March 2013 we’ll prepare some simple advice to help every driver. Our timetable Work to increase line speed and reduce journey times will mean we burn more fuel. By November 2012, we’ll understand what effect this will have on our carbon footprint
  • 15. A SMALLER CARBON FOOTPRINT fuel saving on trains – Project updates Meridian Energy Saving Mode Energy Saving Mode is now working well. We have seen the planned reduction in the number of hours each engine runs, but we’re looking at how we can make even better use of the technology. Diesolift Fuel Additive We’ve been using Diesolift in our 15x fleet. The additive is designed to improve fuel economy and reduce emissions. Unfortunately, we’ve had various problems with the fuel in these units and we’re still working to find out what effect Diesolift is having on this. We’ll keep you posted… Driving Trains Efficiently After good initial progress, we have had to temporarily postpone the work with our volunteer drivers to investigate fuel- efficient driving. This is back in the 2012/13 Environmental Plan so watch this space…
  • 16. A SMALLER CARBON FOOTPRINT saving energy in our buildings WE AIM TO USE 10% LESS ENERGY IN OUR BUILDINGS BY 2014 OUR PLANS FOR 2012/13 Fitting Smart Meters to our stations Our larger buildings are already fitted with smart electricity meters. Working with our sister company, South West Trains, we’ll install smart meters at more stations so that we can get accurate data. Reporting our energy use Our managers need good information so that they can work with you to manage energy use at your site. We’ll improve the energy reporting system we’ve created to meet that need. Upgrading our Stations Major works at Nottingham & Leicester give us a great opportunity to improve energy efficiency. We’ll install advanced, automatic lighting controls to ensure we get the best light levels around our stations. We’re also working to improve insulation of buildings where we’re doing upgrade works
  • 17. A SMALLER CARBON FOOTPRINT saving energy in buildings – update Station Environment Champions Each route area has an Environment Champion to help implement energy efficiency and environmental improvements. As well as organising local events for our annual Green Week, they have helped to: •Identify areas for improved lighting controls •Implemented the new recycling scheme •Carried out awareness work including our first Station Energy Awareness Week Keeping the heat in The team at Etches Park have shown how a simple measure can have a big impact. By making sure doors to the south maintenance sheds were closed when not being used, Etches Park reduced their gas use by over 50% in 2011/12 Investing in Energy Efficiency During 2011/12, we have been working with Network Rail to arrange investments in our stations for energy efficiency. We’re going to be installing more efficient lighting in a number of stations over the next few months. We have also secured funding for further lighting improvements in Network Rail’s Control Period 5 budgets (2015-19)
  • 18. A WAY WITH WASTE In 2011, we introduced a new way with waste. This has helped to increase our recycling rates from just 35% to over 70% After collecting waste from our stations, SITA UK take our waste to a number of different waste sorting facilities. Once sorted, the different materials are then taken on to recyclers who make something new out of it. Waste Recycled - EMT Total 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 % Recycled MAA What a load of rubbish! We handle over 160 tonnes of rubbish every month
  • 19. A WAY WITH WASTE HAVING INCREASED OUR RECYCLING RATES TO OVER 70%, WE NOW WANT TO MAKE CONTINUAL IMPROVEMENTS FOR THE REST OF THE CURRENT FRANCHISE OUR PLANS FOR 2012/13 We want passengers to help recycle their waste at our stations We’ll introduce new public recycling facilities at our key stations including newspaper recycling bins and new recycling points Recycling on Train With ideas from our On-train teams, we believe we can find a way to improve waste recycling on board our services. Improve our recycling at St Pancras International Our recycling facilities at St Pancras International are provided by Network Rail. We’ll work with them to improve our arrangements for recycling of both train and office wastes.
  • 20. BEING A RESPONSIBLE BUSINESS BEING A RESPONSIBLE BUSINESS IS ABOUT MANAGING ENVIRONMENTAL RISKS, PLAYING A PART IN OUR LOCAL COMMUNITIES AND SUPPORTING CHARITIES Community Events Over the last 2 years, our stations teams have organised and been involved with numerous community events including planting flowers and painting at our stations, to community pageants and art competitions for children. EMS Recertification This year our Engineering Team were successfully re- certified to the International Standard for Environmental Management, ISO14001. Cyclescheme Our Cyclescheme benefit has helped over 100 people get new cycles and safety gear and say ‘on yer bike’ to tax – find out more on The Platform
  • 21. BEING A RESPONSIBLE BUSINESS BEING A RESPONSIBLE BUSINESS IS ABOUT MANAGING ENVIRONMENTAL RISKS, PLAYING A PART IN OUR LOCAL COMMUNITIES AND SUPPORTING CHARITIES Charity Charter Trains Together we’ve supported several fundraising charter trains. The company has given the train and our colleagues have donated their time and skills. One of the most successful charity charters was the Mid-Norfolk Marauder which raised £25,000 for Railway Children Staff Fundraising Throughout the year people all across the company have raised money for charities ranging from Railway Children to MacMillan Cancer Support, Marie Curie, the Poppy Appeal and countless others. Direct Donations By completing your annual Tell Me Survey, together we completed enough surveys for the company to donate nearly £1500 to 3 charities Supporting Fundraisers Since launching our Employee Charity Support programme, we’ve donated £2,500 and 132 pairs of First Class tickets to London for individuals who are fundraising
  • 22. BEING A RESPONSIBLE BUSINESS Managing our environmental risks OUR PLANS FOR 2012/13 Environmental Procedures We’re going to introduce the best-practice approach used by our Engineering depots to the rest of our business. We will also introduce the checking and audit processes to make sure that this is effective at managing our most important environmental risks Environmental Training To support the development of these procedures, we will provide managers with the training, information and guidance they need to make sure our systems work well. Controlling our biggest environmental risk Storing and handling our fuel is our biggest environmental risk. We’re going to audit our systems and controls to make sure we’re as good as we can be.
  • 23. BEING A RESPONSIBLE BUSINESS BEING PART OF OUR LOCAL COMMUNITY AND SUPPORTING CHARITY WORK OUR PLANS FOR 2012/13 Charitable Support We’ll make it clearer for everyone how the company supports charitable activities and how you can get support for your fundraising. We’ll provide an area on the Platform with all the information you need. Community Events In 2012/13, more and more people will have the chance to get out and about in our local communities, from community work around our network to fundraising and volunteering.
  • 24. The Environment ● Environmental Plan available to download from eastmidlandstrains.co.uk ● We are working in partnership with Metro newspapers and SITA UK to install recycling facilities for the general public at our stations. ● We are putting the final pieces together for a project to invest £0.25m in improving station lighting and make it more energy efficient ● As part of the station redevelopments at Leicester and Nottingham, we are installing a lighting control system called LiGo which automatically switches lights on and off and automatically dims them in response to the natural light available.
  • 25. Cycles ● We have increased cycle storage across all stations ● Have plans to double existing storage as funds become available ● We have just bid for £2.7m from ATOC to achieve the above. ● Sheffield Cycle Hub is due to begin in January. ● Won Partnership Working Award in Parliament two weeks ago - awarded by the All Party Cycle Committee-Examples include: ● working with Derby City Council to double the level of cycle provision at Derby station, as well as key improvement schemes at Leicester and Nottingham stations working in partnership with Leicester City Council and Nottingham City Council. ● Establishing an EMT Cycle Forum in early 2013. ● Developing an EMT Cycle Strategy.
  • 26. THANK YOU Any Questions?
  • 27. THANK YOU• East Midlands Trains • Smarter Travel Leicester…growing benefits • Go Travel Solutions Help!
  • 28. THANK YOU• Thank you to Jayne Moyses from East Midlands Trains • Corporate sponsors of East Midlands Trains, Highcross and Arriva • Help to spread the word • Next workshop: Tuesday 5th February – 10:30 at Highcross Management Suite Thank you
  • 29. THANK YOU Prize draw London……here we come!