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Link to Powerpoint presentation - http://www.slideshare.net/SmartBear_Software/smartbear-webinar-the-state-of-software-quality-2011
U.S. software averages about 5 defects per function point, with about 85% of these being removed prior to delivery. That leaves 15% of the defects in the software that gets delivered to customers!
In this webinar, Capers will talk about known factors that influence software quality results, including methodologies, tools, and staffing levels. Capers will use the function point metric for quantifying quality results, discuss the 8 software quality metrics that matter, and present empirical data about the impact of major quality approaches, such as:
Clean room methods
Software Engineering Institute (SEI)
capability (CMM) level concept
Factors that impact overall quality levels
Capers will also share some empirical data on software quality levels within a number of industries and in all major industrialized countries.