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Tutor Training CRLA Level 1 Montgomery College Germantown Campus August, 2005
Roles <ul><li>The tutor helps create an atmosphere that assists learning. </li></ul><ul><li>The tutor helps the student ga...
General Responsibilities <ul><li>Initiate conversation </li></ul><ul><li>Establish rapport </li></ul><ul><li>Listen well <...
Activity <ul><li>Think about a teacher or tutor who was particularly good.  </li></ul><ul><li>List the qualities of this p...
Activity 2 <ul><li>Think about an experience of learning with a tutor or teacher that was bad.  </li></ul><ul><li>What was...
Empathy <ul><li>Empathy involves learning to understand the student’s point of view. </li></ul><ul><li>Empathy is demonstr...
Listening Skills <ul><li>Listening is one of the most important skills for a tutor. Listening is used to understand the st...
Reflection <ul><li>What are qualities of good listening? </li></ul><ul><li>How do you demonstrate those qualities? </li></...
Communication Skills <ul><li>What are some of the communication challenges you face when tutoring or what challenges might...
Non-verbal <ul><li>A lot of communication takes place non-verbally. </li></ul><ul><ul><li>Common Gestures </li></ul></ul><...
Verbal Communication <ul><li>Listen </li></ul><ul><li>Pay Attention  </li></ul><ul><li>Respond </li></ul><ul><li>Goal: to ...
Paraphrase <ul><li>“ I can’t understand any of the lecture notes. I don’t even know where to begin with the homework.” </l...
Reflect <ul><li>“ I don’t have a lot of time to spend on this class. I’m a single parent. I have to work to pay the bills....
Clarify <ul><li>“ I don’t understand how to solve this problem.” </li></ul><ul><li>What questions could you ask to clarify...
Questions <ul><li>Questions can be very helpful in showing empathy (that you have heard and understand the student). </li>...
Ineffective Communication <ul><li>Scolding </li></ul><ul><li>Lecturing </li></ul><ul><li>Interrupting </li></ul><ul><li>Te...
Activity <ul><li>For the following situations provide one appropriate response and one ineffective response: </li></ul><ul...
Learning Styles <ul><li>Visual Learners—Learn best with pictures and diagrams rather than hearing explanations. </li></ul>...
Activity <ul><li>Come up with a visual, verbal, auditory, or kinesthetic way to tutor a common problem or topic. </li></ul>
Activity
Study Skills <ul><li>Challenge: Our learning centers aren’t set up to allow for regular and extensive one on one tutoring....
Study Skills-Personal Reflection <ul><li>What are some of the ways that you study that work well for you? </li></ul><ul><l...
Study Skills-Implementation <ul><li>How might you be able to help a student in the learning center with his or her study s...
Study Skills (continued) <ul><li>Connect with learning styles… </li></ul><ul><li>Earlier we talked about learning styles a...
Study Skills-Follow up <ul><li>Help the student determine what works best for himself or herself?  </li></ul><ul><ul><li>D...
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CRLA Level 1 Tutor Training

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Transcript of "CRLA Level 1 Tutor Training"

  1. 1. Tutor Training CRLA Level 1 Montgomery College Germantown Campus August, 2005
  2. 2. Roles <ul><li>The tutor helps create an atmosphere that assists learning. </li></ul><ul><li>The tutor helps the student gain self-confidence and learn skills to relate to learning situations more effectively. </li></ul><ul><li>The tutor’s goal is to help the student become a more confident and capable independent learner. </li></ul>
  3. 3. General Responsibilities <ul><li>Initiate conversation </li></ul><ul><li>Establish rapport </li></ul><ul><li>Listen well </li></ul><ul><li>Ask questions </li></ul><ul><li>Provide instruction </li></ul><ul><li>Refer to other tutors, instructors or materials as appropriate </li></ul><ul><li>Allow for practice </li></ul>
  4. 4. Activity <ul><li>Think about a teacher or tutor who was particularly good. </li></ul><ul><li>List the qualities of this person that were helpful. </li></ul><ul><li>Reflect on what qualities from this list you have or would like to develop. </li></ul>
  5. 5. Activity 2 <ul><li>Think about an experience of learning with a tutor or teacher that was bad. </li></ul><ul><li>What was unhelpful or difficult about the situation? </li></ul><ul><li>How might you handle that conflict now? How could you have made the learning situation better? </li></ul>
  6. 6. Empathy <ul><li>Empathy involves learning to understand the student’s point of view. </li></ul><ul><li>Empathy is demonstrated with verbal and non-verbal communication. </li></ul>
  7. 7. Listening Skills <ul><li>Listening is one of the most important skills for a tutor. Listening is used to understand the students ideas, to understand the problem, and to determine what needs to be done to help. </li></ul>
  8. 8. Reflection <ul><li>What are qualities of good listening? </li></ul><ul><li>How do you demonstrate those qualities? </li></ul><ul><li>How many ways can you think of to show that you aren’t listening? </li></ul><ul><li>What are some challenges to listening? </li></ul><ul><li>What can you do to become a better listener? </li></ul>
  9. 9. Communication Skills <ul><li>What are some of the communication challenges you face when tutoring or what challenges might you envision? </li></ul><ul><li>What could you do to overcome these challenges? </li></ul>
  10. 10. Non-verbal <ul><li>A lot of communication takes place non-verbally. </li></ul><ul><ul><li>Common Gestures </li></ul></ul><ul><ul><li>Posture </li></ul></ul><ul><ul><li>Facial Expressions </li></ul></ul><ul><ul><li>Cultural Considerations. </li></ul></ul>
  11. 11. Verbal Communication <ul><li>Listen </li></ul><ul><li>Pay Attention </li></ul><ul><li>Respond </li></ul><ul><li>Goal: to let the student know that he or she has been understood. </li></ul>
  12. 12. Paraphrase <ul><li>“ I can’t understand any of the lecture notes. I don’t even know where to begin with the homework.” </li></ul><ul><li>How could you paraphrase the following? </li></ul><ul><li>After paraphrasing, what might be your next step? </li></ul>
  13. 13. Reflect <ul><li>“ I don’t have a lot of time to spend on this class. I’m a single parent. I have to work to pay the bills. Last night I got home from work, stayed up all night completing a paper, went back to work, came to class, and now I’m here.” </li></ul><ul><li>How would you reflect the above? </li></ul><ul><li>What might be your next step? </li></ul>
  14. 14. Clarify <ul><li>“ I don’t understand how to solve this problem.” </li></ul><ul><li>What questions could you ask to clarify this situation? </li></ul>
  15. 15. Questions <ul><li>Questions can be very helpful in showing empathy (that you have heard and understand the student). </li></ul><ul><li>Questions can help clarify </li></ul><ul><li>Questions can help the student become a more independent learner </li></ul><ul><li>Caution: Too many questions can make the student feel like he or she is being badgered. </li></ul>
  16. 16. Ineffective Communication <ul><li>Scolding </li></ul><ul><li>Lecturing </li></ul><ul><li>Interrupting </li></ul><ul><li>Teasing </li></ul><ul><li>Shaming </li></ul><ul><li>Dismissing </li></ul>
  17. 17. Activity <ul><li>For the following situations provide one appropriate response and one ineffective response: </li></ul><ul><ul><li>Student: “You’re a tutor. What do you mean you don’t know the answer?” </li></ul></ul><ul><ul><li>Student: “I got a bad grade on the work you helped me with yesterday!” </li></ul></ul><ul><ul><li>Student: “Thanks so much for your help. I did very well on the test. I couldn’t have done it without you.” </li></ul></ul><ul><ul><li>“ My teacher hasn’t covered this material yet.” </li></ul></ul><ul><ul><li>Student: “My instructor is awful. Can you teach me the material instead?” </li></ul></ul>
  18. 18. Learning Styles <ul><li>Visual Learners—Learn best with pictures and diagrams rather than hearing explanations. </li></ul><ul><li>Auditory Learners—prefer hearing information to seeing information. </li></ul><ul><li>Verbal Learners—learn better when the information is conveyed in words rather than pictures. </li></ul><ul><li>Kinesthetic Learners—Learn by doing more than by watching or hearing. </li></ul>
  19. 19. Activity <ul><li>Come up with a visual, verbal, auditory, or kinesthetic way to tutor a common problem or topic. </li></ul>
  20. 20. Activity
  21. 21. Study Skills <ul><li>Challenge: Our learning centers aren’t set up to allow for regular and extensive one on one tutoring. </li></ul><ul><li>Students who need a lot of assistance may be better served by the Student Success Center. </li></ul>
  22. 22. Study Skills-Personal Reflection <ul><li>What are some of the ways that you study that work well for you? </li></ul><ul><li>Do you study differently for different classes? Why or why not? How? </li></ul><ul><li>What studying advice or tips might you have for someone taking a subject that you are tutoring? </li></ul>
  23. 23. Study Skills-Implementation <ul><li>How might you be able to help a student in the learning center with his or her study skills? </li></ul>
  24. 24. Study Skills (continued) <ul><li>Connect with learning styles… </li></ul><ul><li>Earlier we talked about learning styles and how to communicate effectively with students who learn best certain ways—visual, verbal, auditory, kinesthetic, etc. </li></ul><ul><li>You might be able to share some of that information with students…ideas for studying based on his or her learning style. </li></ul>
  25. 25. Study Skills-Follow up <ul><li>Help the student determine what works best for himself or herself? </li></ul><ul><ul><li>Does the student prefer to study in a group or alone? </li></ul></ul><ul><ul><li>What study habits does the student already have? How have they worked? What might the student do to improve? </li></ul></ul>
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