Travel Transport And Leisure Offerings 2009


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Travel Transport And Leisure Offerings 2009

  1. 1. Sandra Knight Programme Management Limited
  2. 2. Sandra Knight Programme Management Limited Setting the Context • Sandra Knight Programme Management Limited has over 20 + years of Programme, Project & Product Management experience in the Travel and Transport industry • Collabera in partnership with Sandra Knight Programme Management Limited brings innovative & cutting edge IT solutions for the Travel and Transport industry. • Collabera has vast experience in IT services outsourcing having worked with blue chip clients and on latest technologies since 1991
  3. 3. Sandra Knight Programme Management Limited About Sandra Knight Programme Management Limited • Programme Manager with 20 years high standing in IT Programme and Product Management. • Ecommerce, Digital and Service Orientated Architectures. • Technical infrastructures, applications, enterprises and continents. • A delivery orientated leader with a mix of technical & business understanding. • Creative ability with attention to detail. • Professional Qualifications in Prince 2, ITIL V3, Hoskyns Project Management based on best practice. • Experienced in use of DSDM and AGILE • Member of The British Computer Society • BCS Group Member of: • EliTE (Effective Leadership in IT) • SPIN (Software Process Improvement Network) • Service Management • Women • Law
  4. 4. Sandra Knight Programme Management Limited About Collabera Experienced Global Player Industry and Service focus • 4000+ strong organization with over $300 million • Strong portfolio of IT solutions and services in revenues focused verticals – Banking, Communications, • Presence in 19 locations and 3 global delivery Media, Retail and Manufacturing centers in India and the US • Consulting Solutions to tackle specific strategic • Established in 1991 and a certified MBE (Minority challenges Business Enterprise) • Solutions designed for specific industry issues Winning Team The Right Partner • Experienced leadership team – from best of • Flexibility and “Client Centric” culture the IT companies • Partner for over 100 Global 2000 • 4+ years average experience corporations • Right mix of global and local hires • Collabera enters GS 100 list of top global outsourcing providers • Trusted advisor relationships Predictable Performance Collaborative Engagement • Adoption of industry best practices across • Combination of client site, offsite and offshore Software Engineering (CMMI Level 5) , HR and IT models (ISO 27001) • Framework of collaborative models, processes and • Assets & Frameworks tools for overall IT efficiency • Ecosystem of partners
  5. 5. Sandra Knight Programme Management Limited Our combined Offerings • Outsourced IT Services • Programme / Project Management Services • Business Planning & Organization • Strategy & Vision • Creativity & Innovation • Business Transformation, Change Management • Customer & Supplier Relationship • Stakeholder & Communications planning • International Relations • Consultancy Services • New Technology • Technology Advisory Services • Objective, Analytical, Problem solving • Best Practices sharing, Mentoring, Support • Outsourcing Development & Testing • Business Intelligence & Data Warehousing • Programme, Project & Product • Mobility – Enterprise , Wireless and Devices Management Agile, DSDM PMP
  6. 6. Sandra Knight Programme Management Limited Developing the right Sourcing Strategy Our Sourcing Solutions – designed to optimize sourcing options and provide maximum value from global sourcing 1 Why Sourcing Strategy 3 Solutions and Customer Benefits • Performance Variance Rationalize Sourcing • Lack of Standardized Contracts Cost Quality Risk Strategies • Globalization without Guiding Strategy Vendor Consolidation Integrate Sourcing Programs • Lack of Governance Mechanisms Contract through Merger or Acquisition 2 Our Approach Rationalization Rationalized Rationalize Strategies Risk Assessment Integrate Vendors Measuring Globalization Consolidate Contracts ROI Understand Risks Developing project based purchasing Measure Performance
  7. 7. Sandra Knight Programme Management Limited Outcome driven strategy development to downstream implementation & support Business Drivers Prioritization Understand Goals and Vision Short Term Needs • Data Strategy Capture Business Requirements Long Term Needs Define IT / Business Needs • Business Intelligence Business Benefit • Enterprise DW Organizational Readiness Technical Complexity • Master Data Management (MDM) Problem Roadmap • Data Management/Data Quality Momentum Definition Matrix • Meta Data Management Existing Tools Project Plan Existing Processes Road Map Applications/Systems Technical Infrastructure Define Design Develop Deploy •Business Requirements •Design Review and •Finalize Acceptance •User Acceptance testing Best Practices / Industry Benchmarks inputs and validation Signof f criteria and Signof f Client Tools and Technologies •Standards/Processes Business Case •Acceptance Criteria MomentumTM People Process Technology Collabera assessment framework •Design walkthrough •Finalize acceptance •User Acceptance Support typically used for Define •Coordinate Review test/deployment plans •Deploy accepted •Setup Development •Review and Test components • DW/BI Requirements & Design •Solution Outline •Finalize technology Environment •Architecture model components •Build ETL •User Acceptance support •Bug f ixes selection •Data Architecture Design programs/mappings •Post rollout Support • Technical Architecture •Gap analysis •Metadata strategy •Analytics layer design •Refine architecture •Build data cleansing routines •On going maintenance •Data quality strategy model •Build Reports, OLAP • Tool/Vendor Selection •Test Strategy •Background research •Develop Test Scenarios/ plans Components •Perf orm unit & • ETL Development •Build Prototype/POC •Information support integration testing •Perf orm initial Increasing perf ormance tuning • BI/Reports Development Offshore Component •Develop user training • Data Integration Enhance Operate • SVoC/MDM Implementation 4D model with offshore •Refine and Enrich •Support and •Addition of new objects Maintenance activities delivers business values at •Continuous improvement • Knowledge savings of upto 40% of the DW/Bi environment Management compared to a fully onsite model
  8. 8. Sandra Knight Programme Management Limited Our Expertise Domain Expertise Technical Expertise • Airline Servicing Products • Primary J2EE/.NET/DW/BI Stack • Ecommerce & Product Implementation • Web 2.0, Portal, Mobility • Web-based Booking Engines & Call Centre • CVS, Apps Servers • Data Aggregation; multiple Product databases • Database Oracle, SQL Server • Migration & Upgrades • Enterprise Applications • 3rd party supplier integration applications • Migration & Re-engineering • Reservation, Ticketing, Inventory & • Consulting & Customized Development Departure Control Systems • Product Implementation • Loyalty Programmes • Asset Repository • Business Transformation/change management • Enterprise & Solution Architecture, Mobility, SOA Strategy • Procurement/Due Diligence • Research on emerging technologies • Consulting & Customized Development • Research on emerging SE Techniques • Emerging Technology Training
  9. 9. Sandra Knight Programme Management Limited Collabera Labs Collabera Labs is the innovation arm of Collabera where there is a constant push to find innovative, yet repeatable, solutions to everyday business and IT problems. Collabera Labs is a team of dedicated architects and best-in-class technology centers of excellence who drive the philosophy of ‘putting innovation into practice’. Collabera Labs participates in application development and technology architecture consulting engagements bringing in architectural experience and best practices to the project
  10. 10. Sandra Knight Programme Management Limited Our Clients
  11. 11. Thank You Sandra Knight Programme Management Limited