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Why Six Sigma?
Why Six Sigma?
Why Six Sigma?
Why Six Sigma?
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Why Six Sigma?

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  • 1. About Six Sigma ma? y Six Sig Six Sigma Philosophy Wh Reducing variation in the performance of your products or services will improve customer satisfaction, retention, and ultimately lead to customer delight. Six Sigma Vision Effective leaders who can energize others often succeed by stating a vision of what the future state will look like. This vision statement includes clearly defined goals with associ- ated measures that define success. Six Sigma Metric Six Sigma is a unitless measure that describes the quality of a product or process. The higher the sigma value, the bet- ter the quality. Six Sigma quality is equivalent to only 3.4 defects or failures in one million opportunities. Six Sigma Attitude As quality improves and the improvements are quantified, people begin to shift their attitude about quality not only in their job but in other aspects of their life. Six Sigma Belts Six Sigma Course Offerings Master Black Belt Six Sigma Champion Leader in building expertise in Six Sigma methodology in the busi- Workshop Description: This training program introduces the myriad of topics an organization ness. Helps set the Quality strategy and then leads and manages should consider as they introduce Six Sigma as a continual projects by Black Belts to achieve the strategy. Teaches Six Sigma to improvement methodology. Content consists of an overview of Six Black Belts, Green Belts, and Yellow Belts. Performs project reviews Sigma terminology, tools and methods. Successful completers receive of Six Sigma projects undertaken in the business to ensure teams a Six Sigma Champion Certificate of Completion. follow the methodology and use appropriate tools correctly. Workshop Duration: 8 hours Black Belt Workshop Goal : Helps create expertise in Six Sigma methodology in the business. You will learn about the various topics related to the successful implementation of Six Sigma in their organization including: Full-time employee dedicated to performing Six Sigma projects in- Six Sigma cluding mentoring of Green Belt projects. The Belts (Master Black, Black, Green, Yellow) Green Belt Voice of Customer Trained in Six Sigma and conducts projects related to everyday tasks Organizational Structure Options for Six Sigma they perform. Mentored by Black Belt during project selection and DMAIC based Project Approach to Continual execution. Improvement Yellow Belt Project Selection, Execution and Mentoring Deployment Aware of the basics of Six Sigma. Understands why data is collected Organizational Support and why changes to processes are initiated by Six Sigma projects Business Impact conducted by Green Belts, Black Belts, or Master Black Belts. Does not lead DMAIC projects but may be a project team member. Volunteer State Community College White Belt 1480 Nashville Pike Gallatin, TN 37066 Aware of the basics of Six Sigma. Typically not a member of a Six 615.230.3359 Sigma project team. DMAIC projects may result in changes to pro- Continuing Education & cesses performed daily by a White Belt. Economic Development www.volstate.edu/ContinuingEd
  • 2. Six Sigma Champion continued Transactional Six Sigma Black Belt Workshop Results: Workshop Description: Upon successful completion of the training, participants will: This unique training program provides the skill sets you will need to 1. Understand various issues related to successful Six Sigma apply Six Sigma continual improvement methods in a service or Deployments. transactional business environment. This course introduces Six Sigma 2. Recognize the potential impact Six Sigma can bring to an tools and methods and shows application to transactional service based organization. business in several exercises and case studies. Project assignments Workshop Requirements: between sessions require you to apply what you learn. During this No DMAIC Project or PC Requirements. program, you will be required to identify, define, and formally present one Black Belt project. The Black Belt project may be completed after the course has ended. Upon successful mastery of the Black Belt Lean Six Sigma Black Belt course material, the student will earn a Black Belt Certificate of Workshop Description: Completion. This unique training program provides the skill sets needed to combine Workshop Duration: 120 hours Lean concepts and Six Sigma into a coordinated Continual Workshop Goal : Improvement Quality effort. This workshop integrates Six Sigma tools You will learn the advanced problem-solving skills including: and methods with the Lean tools. Project assignments between ANOVA analysis sessions require you to apply what you learn. During this program, Design of Experiment you will be required to identify, define, and formally present one Black Binary Logistic, Simple and Multiple Regression Belt project. The Black Belt project may be completed after the course Monte Carlo Simulation has ended. Upon successful mastery of the Black Belt course material, Voice of Customer analysis you will earn a Lean Sigma Black Belt Certificate of Completion. Graphical Analysis and more! Workshop Duration: 160 hours You will learn how to use these tools to measure a process, validate Workshop Goal: the measurement system, analyze the results, develop process You will learn the advanced problem-solving skills including: improvements, and quantify the resulting savings. ANOVA analysis Workshop Results: Design of Experiment Upon successful completion of the training, participants will: Binary Logistic, Simple and Multiple Regression 1. Be able to use the comprehensive tools and methods of Monte Carlo Simulation Six Sigma Voice of Customer analysis 2. Have applied various Six Sigma concepts/tools to their Graphical Analysis and more! individual Six Sigma DMAIC Projects. You will learn how to use these tools to measure a process, validate Workshop Requirements: the measurement system, analyze the results, develop process Participants will work on DMAIC projects that cross improvements, and quantify the resulting savings. In addition, you will functional boundaries see how the practical tools and methods of Lean, including kanban, DMAIC project to work on during class kaizen, 5S, Poka yoke, and value stream mapping can be incorporated PC with Minitab and Microsoft Excel Loaded (CD ROM into your Six Sigma efforts. drive and USB port) Workshop Results: Upon successful completion of the training, participants will: 1. Be able to use the comprehensive tools and methods of Six Sigma and Lean. 2. Have applied various Six Sigma and Lean concepts/tools to their individual Six Sigma DMAIC Projects. Workshop Requirements: Participants will work on DMAIC projects that cross functional boundaries DMAIC project to work on during class PC with Minitab and Microsoft Excel Loaded (CD ROM drive and USB port) For a current schedule of Six Sigma classes offered on the Volunteer State campus, go to www.volstate.edu/workforce and click on Six Sigma.
  • 3. Six Sigma Green Belt Six Sigma Yellow Belt Workshop Description: Workshop Description: This unique training program provides the skill sets you will need to This unique training program provides the skill sets you will need to be apply Six Sigma continual improvement methods within your team. an active member on a Six Sigma DMAIC project. This course This course introduces Six Sigma tools and methods and demonstrates introduces Six Sigma tools and methods and shows application to business applications in service-based business through several transactional service based business in several exercises and case exercises and case studies. Project assignments between sessions studies. Upon successful mastery of the Yellow Belt course material, require you to apply what you learn. During this program, you will be the student will earn a Yellow Belt Certificate of Completion. required to identify, define, and formally present one Green Belt project. Workshop Duration: 40 hours The Green Belt project may be completed after the course has ended. Workshop Goal: Upon successful mastery of the Green Belt course material, the student You will learn the advanced problem-solving skills including: will earn a Green Belt Certificate of Completion. ANOVA analysis Workshop Duration: 80 hours Simple Regression Workshop Goal: Voice of Customer Analysis You will learn the advanced problem-solving skills including: Graphical Analysis and more! ANOVA analysis You will learn how these tools are used to measure a process, validate Design of Experiment the measurement system, analyze the results, develop process Simple and Multiple Regression improvements, and quantify the resulting savings. Monte Carlo Simulation Workshop Results: Voice of Customer analysis Upon successful completion of the training, participants will: Graphical Analysis and more! 1. Understand the use of the basic tools and methods of Six You will learn how to use these tools to measure a process, validate Sigma the measurement system, analyze the results, develop process 2. Be more productive team member on either Green Belt or improvements, and quantify the resulting savings. Black Belt projects Workshop Results: Workshop Requirements: Upon successful completion of the training, participants will: No DMAIC Project or PC requirement 1. Be able to use the basic tools and methods of Six Sigma 2. Have applied various Six Sigma concepts/tools to their individual Six Sigma DMAIC Projects. Workshop Requirements: Participants will work on DMAIC projects within their span of control DMAIC project to work on during class PC with Minitab and Microsoft Excel Loaded (CD ROM drive and USB port) Questions About Training? Call 615.230.3359 Six Sigma Pricing -- Group Discount Chart Per Student Fee for Individuals from One Organization 5 Students 6 to 8 Students 9 to 12 Students 13 to 20 Students Six Sigma Champion Training $249.00 $237.00 $212.00 $199.00 Lean Six Sigma Black Belt $5,499.00 $5,224.00 $4,674.00 $4,399.00 Transactional Six Sigma Black Belt $3,899.00 $3,704.00 $3,314.00 $3,119.00 Six Sigma Green Belt $2,699.00 $2,564.00 $2,294.00 $2,159.00 Six Sigma Yellow Belt $1,999.00 $1,899.00 $1,699.00 $1,599.00 Six Sigma White Belt $124.00 $118.00 $105.00 $99.00 Design for Six Sigma (DFSS) $1,999.00 $1,899.00 $1,699.00 $1,599.00
  • 4. Six Sigma White Belt Design for Six Sigma (DFSS) Workshop Description: Workshop Description: This unique training program provides an awareness of the basics This unique training program leverages the skill sets obtained through use of Six Sigma to associates who are typically not an active member of the Six Sigma DMAIC process. This course introduces Six Sigma tools on a Six Sigma DMAIC project team. DMAIC projects may result and methods necessary to achieve the desired performance levels on in changes to the daily processes performed by the participant. multiple Critical to Quality (CTQ) characteristics for a new product or service Workshop Duration: 4 hours offering. One case study will be used throughout the course together with Workshop Goal: additional exercises to demonstrate various tools and methods. The case You will learn about various topics related to the Six Sigma study will start with a product concept, design constraints for the product implementation program taking place in your organization and multiple critical to quality characteristics the product must satisfy. By including: the end of the workshop students will be able to realize their design in a Six Sigma Overview of DMAIC completed product prototype they have built and evaluated. Upon successful Process Mapping mastery of the DFSS course material the student will earn a DFSS Certificate Failure Mode and Effect Analysis (FMEA) of Completion. Prerequisite: Complete either Six Sigma Green Belt or Ishikawa Diagrams (Fishbone) Black Belt course. Mistake Proofing Workshop Duration: 40 hours Graphical Analysis Workshop Goal: Change Management You will learn the advanced tools and concepts including: Implementing Solutions Quality Function Deployment (Flowdown and Flowback) Design Scorecards Pugh Matrix Monte Carlo Simulation (building a Model related to the Case About the Instructor Study) Introduction to Triz, Axiomatic Design and Design for X Richard Britnell Reliability (Weibull Distribution) Richard Britnell has significant You will learn how to use these tools to design a product or service to meet management experience gained several Critical to Quality characteristics. through multidisciplinary jobs in an Workshop Results: international work environment. He Upon successful completion of the training, participants will: 1. Understand the comprehensive tools and methods related to joined GE after a 20 year career in Design for Six Sigma. the US Navy. As a Certified Master Black Belt, he has 2. Have applied various Design for Six Sigma concepts/tools to created custom examples to demonstrate various Six the Case Study. Sigma concepts in his training classes. He has trained over Workshop Requirements: 500 individuals from various disciplines and educational PC with Minitab and Microsoft Excel Loaded (CD ROM drive backgrounds as Yellow Belts, Green Belts, Black Belts or and USB port) Master Black Belts in DMAIC / DFSS Six Sigma methodologies in the United States, Europe and Asia. His students have included mechanical and electrical engineers, healthcare professionals, comptrollers, sales professionals, equipment repair technicians, software Six Sigma courses can be delivered at engineers, financial analysts, and environmental health and safety experts. Students have also ranged from individual your facility with discounted prices. contributors to senior managers. He has led project teams The levels of Six Sigma training -- focused on financial reporting, software engineering, customer help desk, service delivery, supply chain and White, Green, Yellow, and Black Belts -- parts delivery. can be customized to meet Richard was recognized for Six Sigma training excellence at GE with management awards and an invitation to help your specific needs. teach an initial MBB/BB course at the Jack Welch Center 615.230.3359 in Bangalore, India. He was chosen as the representative from Global Exchange Services to join a team of representatives from other GE businesses to create a Volunteer State Community College, a Tennessee Board of Regents institution, is an equal opportunity standard Design For Six Sigma curriculum for GE. institution and ensures equal opportunity for all persons without regard to race, color, religion, sex, national origin, disability status, age, sexual orientation or status as a qualified veteran with a disability or veteran of the Vietnam era. 07/22/08

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