Improving your business and the bottom line
What is Six Sigma?
Six Sigma is a systematic, rigorous and proven methodology focused on improving the
quality of processes within an organization, and eliminating process defects. A success-
ful implementation of these business improvement principles aligns all of a company’s
people, processes and energy around a common strategy and culture. Six Sigma
methodologies are applicable to organizations across the full spectrum of industries,
from manufacturing to service to health care.
Why is there a growing interest in Six Sigma?
Organizations like GE, Toyota, Hewlett Packard, FedEx, Motorola and American
Express are just a few of the world’s leading companies that in recent years have shared
incredible improvements in increased earnings, reduced waste, improved leadership
and more, as a result of Six Sigma implementations.
Because Six Sigma principles focus on business and process improvement, their
successful implementation leads to a signiﬁcant savings in corporate resources, which
can translate directly and rapidly into an increase in corporate proﬁtability and
business growth. Additionally, these process improvements result in increased
company performance, quality and customer satisfaction.
Elements of a Successful Six Sigma Implementation
Six Sigma Awareness
Successful Six Sigma implementations require a company-wide Six Sigma
culture, with awareness and buy in from all employees in an organization.
Six Sigma Green Belts
Green Belts play a vital role in a Six Sigma implementation by leading and
executing the projects that improve processes, and supporting the Six Sigma
culture throughout an organization.
Six Sigma Black Belts
Six Sigma Black Belts have a thorough understanding of all Six Sigma
principles, can explain its philosophies and are the leaders of change within
an organization. The American Society for Quality (ASQ) is generally regarded
as the world’s leading authority on quality related issues and has developed a
comprehensive Six Sigma Black Belt body of knowledge and corresponding
Six Sigma Champions
Six Sigma implementations require strong executive and management
support. Champions are upper level managers who ensure the success of a
Six Sigma strategy by supporting its implementation at all levels of an
SkillSoft Six Sigma Resources
Six Sigma Awareness
SkillSoft’s Six Sigma introduction course is designed to help build a Six Sigma culture by introducing all employees in an organization
to the foundation concepts of Six Sigma philosophy and process.
Six Sigma Introduction 1
Six Sigma Green Belt
Green Belt’s play a vital role in Six Sigma project teams operating in support, or under the supervision, of Black Belts. They often
lead small-scale improvement projects and analyze and solve Six Sigma problems within their respective areas. Green Belts are
trained in Six Sigma DMAIC (Deﬁne, Measure, Analyze, Improve and Control) methodology that provides them with enhanced
knowledge and skills essential to get projects across the goal line. SkillSoft has developed courses that map to the Six Sigma Green
Belt DMAIC model and will release the complete series of courses in June 2008.
Improve and Control 2