Six Sigma at Savannah River Site: A Black Belt’s Perspective Jessica Urbanik Coughlin Washington Savannah River Co., Inc. ...
Six Sigma at Savannah River Site Topics <ul><li>Snapshot:  </li></ul><ul><ul><ul><li>Savannah River Site at 50+ Years </li...
Six Sigma at Savannah River Site SRS at a Glance Future:  Stabilization, storage, and preparation for final disposition of...
Six Sigma at Savannah River Site SRS: Doing More with Less <ul><li>At SRS, there is no better time to use Six Sigma: </li>...
Six Sigma at Savannah River Site Deployment Strategy: Driven from Top WSRC President Executive Sponsor Business Unit  Dire...
Six Sigma at Savannah River Site Deployment Timeline: 2000 to Present $ 2000 Six Sigma Initiated Black Belt PIPs 2001 2002...
Six Sigma at Savannah River Site Black Belt Deployment 2001-Present BB: 5 week training + 7 month certification
Six Sigma at Savannah River Site Champion & Yellow Belt Deployment Employee Development via Six Sigma: Champions: 2 day tr...
Six Sigma at Savannah River Site Savings To Date ($K) $325M 56% Hard Savings 44% Productivity 53% BB 47% YB
Six Sigma at Savannah River Site Potential Growth & Future Value to WSRC? Six Sigma Career Makeover: Before BB 3.5 yrs wit...
Six Sigma at Savannah River Site To Be a Black Belt: What’s In It For  Me ? <ul><li>Enjoy multi-tasking </li></ul><ul><li>...
Six Sigma at Savannah River Site Black Belt – Employee Development Model <ul><li>Candidate </li></ul><ul><li>Hi Potential ...
Six Sigma at Savannah River Site Potential Growth & Future Value to WSRC? Six Sigma Career Makeover: After BB 5 yrs with W...
Six Sigma at Savannah River Site BB Performance to Date: <ul><li>Personal Performance Measures: </li></ul><ul><li>“ Banked...
Six Sigma at Savannah River Site Summary <ul><li>Six Sigma is for SRS: </li></ul><ul><li>Helps Us Do More with Less </li><...
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Jessica Urbanik Coughlin

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  • WSRC Mission To serve our DOE customer and the Nation with excellent results in safety, security, conduct of operations, disciplined project management, innovative technology applications, and best management practices in order to: Accelerate site cleanup and disposition nuclear materials and waste; Meet customer goals in the areas of national defense, nuclear non-proliferation, and security; and Provide DOE with the greatest long-term value from the Savannah River Site, its infrastructure and intellectual assets in ongoing and new mission areas. WSRC Vision WSRC’s success in accelerated cleanup, Defense Programs and Nuclear Nonproliferation Programs will establish the foundation for the utilization of the Savannah River Site for new missions and the continuation of its important role in the region and the nation.
  • JUC: Wanted to Be a BB due to data-driven methodologies – can’t manage what you don’t measure was a good fit for my view as a company I’d like to work for. Biggest surprise and self-learning: facilitator
  • JUC: Wanted to Be a BB due to data-driven methodologies – can’t manage what you don’t measure was a good fit for my view as a company I’d like to work for. Biggest surprise and self-learning: facilitator
  • So I applied, interviewed, and was selected. Yes, it’s worth it!
  • So let’s shift gears and talk about my experiences as a black belt, and what it means to be a black belt at SRS. Built in to the model is career development and employee development.
  • Working with lots and lots of people
  • Continuous improvement is an imperative
  • Jessica Urbanik Coughlin

    1. 1. Six Sigma at Savannah River Site: A Black Belt’s Perspective Jessica Urbanik Coughlin Washington Savannah River Co., Inc. North American Young Generation in Nuclear Six Sigma: Sizing Up the Industry May 17, 2006 The Fairmont, San Francisco, CA
    2. 2. Six Sigma at Savannah River Site Topics <ul><li>Snapshot: </li></ul><ul><ul><ul><li>Savannah River Site at 50+ Years </li></ul></ul></ul><ul><li>Six Sigma Deployment at SRS: </li></ul><ul><ul><ul><li>Saving Your $$$ </li></ul></ul></ul><ul><li>Living La Vida Sigma: </li></ul><ul><ul><ul><li>Career Development through Black Belt Assignment </li></ul></ul></ul>
    3. 3. Six Sigma at Savannah River Site SRS at a Glance Future: Stabilization, storage, and preparation for final disposition of nuclear materials; Legacy clean-up; Alternative fuel research; MOX Past: Nuclear material production critical to developing and maintaining a strong nuclear deterrent Present: DOE oversight of WSRC-led team of contractors; 9,100 employees; 1 National Lab
    4. 4. Six Sigma at Savannah River Site SRS: Doing More with Less <ul><li>At SRS, there is no better time to use Six Sigma: </li></ul><ul><ul><li>Increasing Customer Expectations </li></ul></ul><ul><ul><li>Less Money, Less People </li></ul></ul><ul><ul><li>Increased Scope </li></ul></ul><ul><li>Examples of Six Sigma Success: </li></ul><ul><ul><li>Reduce Sampling Costs - $16M </li></ul></ul><ul><ul><li>Shut-down Cold War-era facilities ahead of schedule, $8M </li></ul></ul><ul><ul><li>Increase rate of shipping waste off-site, $2M + increased customer (DOE & public) satisfaction </li></ul></ul>
    5. 5. Six Sigma at Savannah River Site Deployment Strategy: Driven from Top WSRC President Executive Sponsor Business Unit Director Business Unit Director Business Unit Director Business Unit Director Dept/Proj Mgrs PIP Champions Program Coord . Dept/Proj Mgrs PIP Champions Dept/Proj Mgrs PIP Champions Dept/Proj Mgrs PIP Champions <ul><li>Legend: </li></ul><ul><li>Deployment Champions = Core Team </li></ul><ul><li>Project & Dept Mgrs </li></ul><ul><li>PIP Champions </li></ul><ul><li>Program Support Staff </li></ul>Master Black Belt Sr. Manager WSRC Site Deployment Champion Prgm Asst. Master Yellow Belt Black Belt <ul><li>Initiate strategic business cases and PIP objectives and support Black Belt and Yellow Belt Projects. </li></ul><ul><li>Establish performance expectations and accountabilities. </li></ul><ul><li>Provide leadership for strategic application of Six Sigma </li></ul><ul><li>Core Team Chairperson </li></ul><ul><li>Black Belt selection , compensation, and reintegration </li></ul><ul><li>Manage Six Sigma Budget </li></ul><ul><li>Support corporate implementation initiatives </li></ul><ul><li>Site communication of achievements </li></ul><ul><li>MBB, MYB, BB, & Program Administration </li></ul><ul><li>Lead Six Sigma within each Department / Project. </li></ul><ul><li>Establish performance expectations and accountabilities. </li></ul><ul><li>Manage all aspects of Six Sigma within B.U. </li></ul><ul><li>Core Team member </li></ul><ul><li>Provide strategic recommendations, business plan, and communicate successes. </li></ul><ul><li>Provide executive direction and guidance. </li></ul>SIX SIGMA RESPONSIBILITIES
    6. 6. Six Sigma at Savannah River Site Deployment Timeline: 2000 to Present $ 2000 Six Sigma Initiated Black Belt PIPs 2001 2002 2004 Deployment Champions Trained Yellow Belt Projects Design for Six Sigma “ We Fix What’s Broken” “ We Evaluate Processes for Improvement” “ We Design for Six Sigma” Yellow Belts Trained Development Champions Trained 2003 2005 2006 “ We Use Six Sigma Every Day” Integrate Six Sigma into Work Processes Black Belts Trained by Bechtel
    7. 7. Six Sigma at Savannah River Site Black Belt Deployment 2001-Present BB: 5 week training + 7 month certification
    8. 8. Six Sigma at Savannah River Site Champion & Yellow Belt Deployment Employee Development via Six Sigma: Champions: 2 day training + 3month certification YB: 5 day training + 3 month certification
    9. 9. Six Sigma at Savannah River Site Savings To Date ($K) $325M 56% Hard Savings 44% Productivity 53% BB 47% YB
    10. 10. Six Sigma at Savannah River Site Potential Growth & Future Value to WSRC? Six Sigma Career Makeover: Before BB 3.5 yrs with WSRC Comfortable in Analytical Labs Some technical challenges No management mentor No clear career path (management vs. technical?) Personal COMFORT ZONE <ul><li>Chemist (M.S.) </li></ul><ul><li>3.5 yrs with WSRC </li></ul><ul><li>Comfortable in Analytical Labs </li></ul><ul><li>Some technical challenges </li></ul><ul><li>No management mentor </li></ul><ul><li>No clear career path </li></ul><ul><li>(management vs. technical?) </li></ul>
    11. 11. Six Sigma at Savannah River Site To Be a Black Belt: What’s In It For Me ? <ul><li>Enjoy multi-tasking </li></ul><ul><li>Enjoy analyzing data </li></ul><ul><li>Want to work for an org that uses objective evidence, not “Tribal Knowledge”, to make decisions </li></ul><ul><li>Program rewards success </li></ul><ul><li>Received management support and backing </li></ul><ul><li>Selected as Black Belt Candidate 2004 </li></ul><ul><li>Scheduled to Reintegrate in 2007 </li></ul>YES!
    12. 12. Six Sigma at Savannah River Site Black Belt – Employee Development Model <ul><li>Candidate </li></ul><ul><li>Hi Potential </li></ul><ul><li>Hi Performer </li></ul><ul><li>Career Goals Aligned with Assignment </li></ul>SELECTION REINTEGRATION Performance Management Black Belt Effective- ness <ul><li>Active BB </li></ul><ul><li>PIP Production </li></ul><ul><li>Career Track Development </li></ul><ul><li>Mentor BBC/YB </li></ul><ul><li>Reintegrated </li></ul><ul><li>Aligned Leadership Expectations </li></ul><ul><li>Clear Goals & Objectives </li></ul>Functional Management: Engagement Deployment Champion: Define and Communicate Expectations Deployment Champion: Ensure Leadership Role Functional Mgmt: Acceptance Both: End-in-Mind Functional Mgmt: Career Track Development Deployment Champion: Business & Performance Goals Alignment Both: Communicate Expectations
    13. 13. Six Sigma at Savannah River Site Potential Growth & Future Value to WSRC? Six Sigma Career Makeover: After BB 5 yrs with WSRC Learning the Entire Business Variety of challenges each day Yes management mentor Developing clear career path (Project Management) Personal COMFORT ZONE <ul><li>5 yrs with WSRC </li></ul><ul><li>Learning the Entire Business </li></ul><ul><li>Enhancing Soft Skills </li></ul><ul><li>Solve challenging problems daily </li></ul><ul><li>Sr. Management Mentor </li></ul><ul><li>Developing clear career path </li></ul><ul><li>(Project Management) </li></ul>
    14. 14. Six Sigma at Savannah River Site BB Performance to Date: <ul><li>Personal Performance Measures: </li></ul><ul><li>“ Banked $900K for FY06; Forecast $1.6M </li></ul><ul><li>Completed 4 PIPs; 3 More >75% complete </li></ul><ul><li>Personal Development: </li></ul><ul><li>Enjoy Facilitating Teams, not just working with data </li></ul><ul><li>Leaving comfort zone to “cold call” for assistance </li></ul><ul><li>Mentoring BB candidate </li></ul><ul><li>Design for Six Sigma subject matter expert </li></ul><ul><li>Have senior management mentor: align reintegration plan with career objectives </li></ul>
    15. 15. Six Sigma at Savannah River Site Summary <ul><li>Six Sigma is for SRS: </li></ul><ul><li>Helps Us Do More with Less </li></ul><ul><li>Expectations Set by Senior Management </li></ul><ul><li>Develops and Helps Retain Top Talent </li></ul><ul><li>Six Sigma is for Black Belts: </li></ul><ul><li>Enjoy Working with People </li></ul><ul><li>Use Data to Make Better Decisions </li></ul><ul><li>Superb Development Opportunities Outside of the Comfort Zone </li></ul>
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