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Entrepreneurship Innovation Institute

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  • 1. The Entrepreneurship Innovation Institute of Lorain County Community College
  • 2.
    • EII @ LCCC :
    • Developing the region’s
    • well-trained workforce,
    • Facilitating business growth
    • and success,
    • Promoting Entrepreneurship
  • 3. What we had SkillsMAX assessments Advanced Manufacturing Training Center Business Growth & Development Services Conference & Training Facilities Employment & Career Services Business/IT training HRD Training Healthcare Training
  • 4. What we have SkillsMAX assessments Advanced Manufacturing Training Center Business Growth & Development Services Conference & Training Facilities Career Development and Placement Services Business/IT training HRD Services Healthcare Training Entrepreneurship Innovation Institute a single point of contact for access to all LCCC’s services
  • 5. Factors Driving Change Institutional Effectiveness Ohio Board of Regents Constituents Needs Partnership Opportunities
  • 6. Institutional Effectiveness
    • Evaluation of Non-credit Processes Started as a Six Sigma Project (2005)
        • Costs for publications
          • Number of courses offered and cancellation rates
          • Success of courses listed in multiple publications
        • Anticipated Result:
        • Progress toward cost recovery target by division
  • 7. Institutional Effectiveness
    • Unexpected Outcomes
      • Lack of a consistent pricing model
      • Incomplete data collection
      • Communication gaps
      • Need for target market data
      • Need for coordinated sales strategy
  • 8. Changes From The Ohio Board Regents
    • Increased Emphasis on Non- Credit Training and Services
      • Data Driven
        • Previously self-reported qualitative with fragmented quantitative
      • Performance Driven
      • Financial Impact on LCCC:
        • JOBS Challenge Grant Allocation
  • 9. Changes in Constituent Needs
    • Shift from prevalence of large employers to small enterprises
      • 80% of Lorain County Employers have 20 or fewer employees
      • Employers over 1000 disappearing
      • Huge declines in Automotive, Steel and overall manufacturing
    • Impact on LCCC
      • Decrease in contract based training from long-time partners
      • Increased need for training resulting in increased efficiency, effectiveness
  • 10. The Mission
    • EII is an effort to better serve small and medium size enterprises and aspiring entrepreneurs. It markets, sells, and coordinates LCCC’s resources that support all businesses and entrepreneurial enterprises toward viability, growth, and sustainability. It embodies LCCC’s capacity to provide education and training programs , technology assistance , and business development services within Lorain County and northeast Ohio.
  • 11. EII Goals
    • Outcome (External) Goals
      • Greater awareness of, and access to, LCCC resources
      • Increased utilization of LCCC resources by entrepreneurs and small- and medium-size enterprises (businesses and organizations)
      • Increased services to large corporate organizations
      • Increased revenue supporting non-credit public offerings and custom services to entrepreneurs and businesses and organizations—grants and contracts
      • Established measurable satisfaction and value to those assisted—economic value of impact from services/assistance received
  • 12. EII Goals
    • Internal (Institutional) Goals
      • Greater flexibility and sensitivity to market changes for public offerings
      • Better understanding of problems faced by entrepreneurs and established smaller enterprises
      • College resources work as seamless system to assist entrepreneurs and small enterprises resolve their problems and achieve opportunities
      • Design a marketing and sales strategy in promoting each others efforts
      • Eliminate or narrow cost recovery gap for LCCC as a whole through demand-driven program offerings
      • Develop coordinated data base of businesses and organizations served by LCCC (current customers) to facilitate campus-wide support of these enterprises
  • 13. EII Capacity
    • Lack of a consistent pricing model
    • Working with Chief Accountant, created a pricing model that enables program developers to consistently price programs by factoring in
        • Fixed costs
        • Participant counts
        • Delivery costs
    Institutional Effectiveness
  • 14. EII Capacity
    • Incomplete data collection
    • It was determined that two different sets of data were needed.
      • One to comply with OBOR
      • A second database containing information on our customers.
    • Launched SUGAR, a customer relationship management system
      • Unified all stand alone databases
      • Track and record all customer contacts
    Institutional Effectiveness
  • 15. EII Capacity
    • Communication gaps
    • SUGAR enables all EII staff to communicate in real time on all projects.
      • Web-based
    Institutional Effectiveness
  • 16. EII Capacity
    • Need for target market data
    • Need for coordinated sales strategy
    • Created the position of Sales Manager
    • Created a consultative Sales Model
    • Survey of area businesses being conducted March 2008
    Institutional Effectiveness
  • 17. EII Capacity
    • Increased Emphasis
    • on Non-Credit Training and Services
    • In response to increased requirements surrounding OBOR data collection, EII has added a substantial number of data elements to those previously required of all non-credit activities.
      • Training content
      • Workforce or Personal Enrichment
      • Company Type and Size
      • Added activities in addition to traditional training
    Ohio Board of Regents
  • 18. EII Capacity
    • Increased Emphasis
    • on Non-Credit Training and Services
    • Conducted multiple in-house staff retraining sessions
    • Standardized procedures for contract training data collection
    Ohio Board of Regents
  • 19. EII Capacity
    • Shift from prevalence of large employers to small enterprises
    • Coordinate funding opportunities
    • Pursue grant projects to support training
    • Articulation to credit
    • Pursue Pell for non-credit trainig
    Constituent Needs
  • 20.
    • Partnership Opportunities
    • Lorain County Growth Partnership
      • Retention, Expansion, Attraction Leadership (REAL) Teams
        • Talent Supply Chain for Business Attraction
      • Project Ten (Train Employees Now)
        • Training funds for employee training
    • Lorain County JVS
      • Adult Education
    Partnership Opportunities EII Capacity
  • 21. What we have SkillsMAX assessments Advanced Manufacturing Training Center Business Growth & Development Services Conference & Training Facilities Employment & Career Services Business/IT training HRD Training Healthcare Training Entrepreneurship Innovation Institute a single point of contact for access to all LCCC’s services
  • 22. Employment & Career Services
    • Applicant Skills Assessment
    • Online Job Posting System
    • Work-Based Learning – Co-op/Intern Programs
    • Career Counseling & Job Coaching
    • Career Development & Matching
    Services for Employers and Individuals
  • 23. Business Programs & Certifications Associate Degrees, Certificate Programs, Continuing Education Courses
    • Paralegal
    • Real Estate
    • APA Payroll Professional Learning Series
    • SHRM Learning System—Professional HR Certifications
    • Retain & Gain—HR Skills for Managers
    • Sales Training
    • CEUs
      • Insurance
      • Attorneys
      • Accountants
      • Financial Planners
      • Management
    Special Programs
  • 24. IT Professional Training Associate Degrees, Certificate Programs, Continuing Education Courses
    • MCSA—Microsoft Certified Systems Administrator
    • MCSE—Microsoft Certified Systems Engineer
    • MCAD—Microsoft Certified Applications Developer
    • MCSD—Microsoft Certified Solutions Developer
    • MCDBA—Microsoft Certified Database Administrator
    Microsoft Cisco CCNA—Cisco Certified Network Comp Tia
    • Network +
    • Security +
    • i-Net+
    • IT Project +
    Linux + Oracle 9i Certified Internet Webmaster (CIW)
    • Introduction to computers
    • Word – basic, intermediate, advanced
    • Excel – basic, advanced
    • PowerPoint
    • Outlook
    • Access
    • Web training
    Computer Skills Training IT FastTrack
  • 25. Nord Advanced Technologies Center
    • Computer Aided Design:AutoCad, SolidWorks, ProE
    • Electrical/Electronics, Hydraulics/Pneumatics
    • Computerized Numerical Controlled Machining
    • Automation and Robotics
    • ControlLogix/RSLogix 5000, PLC5’s, SLC’s
    • Welding
    • Quality - ISO 9000, TS16949, ISO 1400
  • 26. SkillsMAX A comprehensive bundle of assessment, certification and training tools that work for both human resources professionals and individuals
    • Job Analysis
    • Pre-employment Assessment
    • Drug testing, background checks
    • Skill Gap Analysis
    • IT Certification Testing
  • 27.
      • HRD Training provides employees with performance solutions to assist with success on the job
      • Leadership/Supervisory/Workforce Training improving workplace skills and initiatives
          • AchieveGlobal
          • DDI (Development Dimensions International)
      • Individualized Coaching and Team Training for employees at all levels
    HRD Training Services
  • 28. Lean Six Sigma Institute
    • Lean Enterprise Workshops and Lean Mastery Certificate Programs
    • Six Sigma Executive Overview
    • Six Sigma Green Belt
    • Minitab Software courses
    • Black Belt Certification
    Streamline process – insure quality – Reduce cost
  • 29. Facilities & Services to Make it Work
    • Training & Conference Facilities
    • Business Growth & Development Services
    • Great Lakes Technology Park