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Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
Chapter 5 - Managing and Organizing Business
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Chapter 5 - Managing and Organizing Business

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Transcript

  • 1. Chapter 5 Managing and Organizing Business
  • 2. Understanding Management
    • Managing and Organizing Business
      • Key Concepts
        • Management
        • Managers
  • 3. Exercise Team Skill Assessment
    • Your college has announced that it will have a team competition (teams of 5 persons) among all students and the prize will be a year’s free tuition. It is allowing students to vote on the specific nature of the competition. The choices are basketball, volleyball, a Jeopardy-style knowledge game, a scavenger hunt, or combined sports relay (running, swimming, jumping, climbing, and throwing). You wish to make your recommendation based on the skill set of your team members.
  • 4. Exercise (cont’d) Team Skill Assessment
    • Consider both specific technical skills and human relations skills such as leadership, coolness under pressure, etc. Then make a recommendation.
    5. 4. 3. 2. 1. Human Relations Skills Technical skills Team Member
  • 5. The Management Process
    • Planning
      • Mission Statement
      • Strategic Goals
      • Strategy Formulation
        • Environmental analysis
        • Organizational analysis
  • 6. The Management Process
    • Planning (cont’d)
      • Strategy Implementation
        • Tactical plans
        • Operational plans
  • 7. Strategic Analysis: Whirlpool Goes to China
  • 8. Discussion Question
    • If you were the chief executive of a television station with the strategic goal of becoming #1 in your market, what type of strategy would you formulate to achieve this goal? Why? How would you implement the strategy?
  • 9. The Management Process
    • Planning (cont’d)
      • Special Planning Elements
        • Succession Planning
        • Innovation Planning
        • Contingency and Crisis Planning
  • 10. Think About It
    • What contingencies would you plan for if you were the president of the United States or the governor of your state?
  • 11. When a Crisis Strikes
    • Here are some crisis communications tips from Capstone Communications in Chico, California
      • Identify a Spokesperson
      • Be Factual
      • Tell All the Bad News at Once
      • Emphasize the Positive
      • Don't Avoid the Media or Employees
      • Don't Lose Your Cool
      • Issue Press Releases at the Same Time As Employee Announcements
    Source: Britnell, Alan, Profit , Nov. 2003, Vol. 22, Issue 5, p. 77.
  • 12. The Management Process (cont’d)
    • Organizing
      • Organizations and Organizational Structure
      • Chain of Command
        • Organization chart
      • Job Specialization
  • 13. Organizational Chart: Small Local Public Library Source: Telephone interview, reference librarian, College Station, Texas, Public Library, March 21, 2003 .
  • 14. The Management Process
    • Organizing
      • Job Specialization (cont’d)
        • Job rotation
      • Departmentalization
  • 15. Methods of Departmentalization
  • 16. Methods of Departmentalization (cont’d)
  • 17. Think About It
    • Draft a quick organization chart for your current or most recent job. Was the chain of command clear and well understood by each employee?
  • 18. The Management Process
    • Organizing (cont’d)
      • Delegation
        • Authority and Responsibility
        • Centralization Versus Decentralization
        • Span of Control
  • 19. Centralized and Decentralized Organizations
  • 20. Span of Control
  • 21. The Management Process
    • Organizing (cont’d)
      • Line, Staff, and Committee Authority
      • Different Forms of Organizational Structure
        • Functional Organizational Structure
  • 22. Functional Organizational Structure
  • 23. The Management Process
    • Organizing
      • Different Forms of Organizational Structure (cont’d)
        • Divisional Organizational Structure
  • 24. Possible Divisional Organizational Structure: Coca-Cola Corporation
  • 25. The Management Process
    • Organizing
      • Different Forms of Organizational Structure (cont’d)
        • Matrix Organizational Structure
  • 26. Possible Matrix Organizational Structure: Pfizer Corporation
  • 27. The Management Process
    • Organizing
      • Different Forms of Organizational Structure (cont’d)
        • Network Organizational Structure
  • 28. Network Organizational Structure
  • 29. The Management Process (cont’d)
    • Directing
    • Controlling
      • Six sigma initiatives
  • 30. Airline Lost Luggage and Control Standards (per year, 1 million pieces of baggage handled)
  • 31. Evolution of Six Sigma from Generation I to Generation III Source: Harry, Mikel J., Mechanical Engineering , Nov. 2004, Vol. 126, Issue 11, Special Section p. 8. Emphasizes both customer and provider Emphasizes customer Emphasizes provider White Belts Green Belts Black Belts Used in small, medium, and large-scale industrial and commercial businesses Used in large-scale industrial and commercial businesses Used in large-scale industrial organizations Focuses on value Focuses on cost Focuses on defect Generation III Generation II Generation I
  • 32. Kinds of Managers
    • Levels of Management
      • Top Managers
      • Middle Managers
      • First-Line Managers
  • 33. Kinds of Managers (cont’d)
    • Areas of Management
      • Human Resource Managers
      • Marketing Managers
      • Financial Managers
      • Operations Managers
      • Information Managers
      • General Managers
  • 34. Management Skills
    • Technical Skills
    • Conceptual Skills
    • Human Relations Skills
    • International Skills
  • 35. Go to the Web
    • CEOExpress ( http://www.ceoexpress.com ) tries to help managers be more productive by organizing the best resources on the web. The site screens and organizes links to other valuable sites.
  • 36. Careers in Management
    • Wide Range of Managerial Careers Available
    • Occupational Outlook Surveys

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