— for Breakthrough Performance
and Sustainable Results!
Our Six Sigma
methodology is a
proven tool set for
As the inventor of the Six Sigma methodology for business improvement,
Motorola offers a variety of Six Sigma services to you through our corporate
change agent, Motorola University.
“ Things that
must never be at
Motorola University extends the benefit of our Six Sigma experience to
you, whatever the size or nature of your business. We implement our
methodology with speed, results, and sustainability.
the mercy of Motorola University offers:
things that • Six Sigma implementation planning, workshops and consulting
• Convenient open enrollment and Belt Certification programs
• Cost-effective licensing
₍ Although commonly associated with manufacturing, Six Sigma can
be applied to any business process in any industry. Our methodology
has also proven successful for telecomm, utilities, financial services,
Six Sigma Business Improvement Campaigns
Our Six Sigma campaigns help organizations worldwide Align
align, mobilize, accelerate, and govern business At the leadership level, Six Sigma connects your
customer requirements to your business strategy
improvement efforts. and core business processes. This produces relevant
improvement targets, stretch goals, and appropriate
measures. The purpose is to provide you with
results that are sustainable, measurable, and aligned
to your business goals.
We help you define
leadership roles and
work with you to develop
an infrastructure that
drives your projects
Using the Six Sigma methodology,
customer-focused improvement teams
Accelerate move forward with clear charters, success
criteria, and rigorous reviews. Your teams
We provide structured receive just-in-time training and are
education with real-time empowered to act.
project work to quickly
move your team from
learning to doing.
Motorola's Business Improvement Programs provide the structure, tools, training, and
support needed to implement Six Sigma successfully.
• Drives prioritization of the right projects,
• Ensures that all improvement projects are integrated, and
• Provides just-in-time training in relevant methodologies.
Select from the following Six Sigma programs:
Days: 2 Audience: Senior Management
The purpose of this session is to align the Six Sigma Business Improvement Programs with your overall business
strategies and goals. The result of the Jumpstart is a set of high-impact targets as well as the integration of Six Sigma Leadership Jumpstart
improvement into the strategic plan.
Six Sigma Leadership: Driving Organizational Change
Days: 5 Audience: BB’s, GB’s, Managers
Intensive hands-on workshop focuses on building the leadership skills that make Six Sigma work in the organization,
with an emphasis on Creating Identity, Building Relationships and Coaching and Mentoring.
Six Sigma Leadership
Days: 2-3 Audience: Managers Driving Organizational Change
Your Six Sigma champions receive intensive training that prepares them for managing resources in a Six Sigma envi-
ronment and conducting ongoing project reviews.
Black Belt Training + Certification
Days: 20 Audience: Project Team Leaders
Black Belts are experts in applying statistical process control techniques to improvement opportunities and then leading
the team to success. The program is four weeks over a four month time frame and is constructed upon the LEAN method-
ology. As participants complete each segment of training, they will immediately apply the concepts and tools learned to
the projects you've identified.
Master Black Belt Training + Certification
Audience: Black Belts
This program provides Master-level leadership skills that drive performance improvement while stimulating new ideas for
process improvement, growth and change. Participants are fully prepared to drive the Six Sigma methodology from both a
strategic and a tactical perspective within their organizations. The skill-building focus of this program includes strategic Black Belt Training
thinking, coaching and mentoring, building relationships, leading change and becoming a strategic partner in the business.
Master Black Belt Training
Lean Green Belt Training + Certification
Audience: Team Members
Learn the proven tools and methods for analyzing, assessing and selecting the right opportunities to minimize cost and
waste. Learn how to create a team charter that will ensure crisp execution and how to establish specific measures and met-
rics that drive progress and success. Program includes an overview of the strategic and tactical components of Lean Six
Sigma, as well as specific instruction in the tools of Lean Six Sigma, including Value Stream Mapping, Kaizen, 5-S,
Mistake-Proofing, Level Loading, Kanban and Visual Management. Also includes instruction on Failure Modes and Effects Lean Green Belt Training
Analysis, Comparative Methods, Correlation Analysis, SOV studies and SPC Control.
Green Belt Training
Green Belt Training + Certification
Days: 5 Audience: Team Members
Green Belt training cascades Six Sigma approaches and techniques throughout your organization. Green Belts receive
training that covers a subset of the comprehensive Black Belt program and become immediate resources for contributing
to and even leading improvement teams.
Design for Six Sigma + Certification Design for Six Sigma
Days: 5 Audience: Master Black Belts, Black Belts, Green Belts
Design for Six Sigma (DFSS) is a methodology for driving breakthrough performance in a new product development. This
program is structured around the DMADV model - a five phase model similar to the more traditional DMAIC model.
DMADV is about “designing in” quality, cost savings and faster time-to-market.
Six Sigma® in
Customized Solutions Open Enrollment Certification Programs
Motorola provides specific processes, tools, and activities that are essential to ensuring Motorola University offers open enrollment programs at convenient
the success and sustainability of Six Sigma in your organization. We can support your locations worldwide for individuals wanting to obtain Six Sigma Black
leadership team in the critical areas of project selection, project review, and ongoing Belt or Green Belt certification.
communication, and your Belts and teams in driving project success. You pick what Our programs are also offered at the customer site.
Additional Six Sigma programs:
Yellow Belt Lean Workshop
Days: 3 Audience: Green Belts, Team Leaders, Managers Yellow Belt Lean
This workshop enables participants to lead their organizations in improving quality, reducing waste and
reducing costs in any business process. In addition to learning the conceptual foundation of a Lean approach Workshop
in business, participants will also learn specific analysis, measurement and improvement tools that can be
applied immediately back in the workplace.
Coaching and Mentoring
Days: 2 Audience: BB’s, GB’s, Team Leaders, Managers Coaching and
Participants leave this session with a clear understanding of the power of effective coaching on people and Mentoring
teams, as well as an array of tools and techniques for providing coaching in Six Sigma organizations. This
workshop also integrates a variety of techniques into the approach for learning about the coaching process,
and provides a range of job aids and reference tools for participants to use and apply in their day-to-day job.
Days: 2 Audience: BB’s, GB’s, Team Leaders, Managers
This workshop is focused on the skills, tools and techniques used for leading sessions that examine and artic-
ulate the strategic priorities of the enterprise, and then aligning Six Sigma improvement projects with these
priorities. Six Sigma tools and templates are used to envision strategic opportunities, identify threats, select
high-potential projects and then define these projects to verify significance and alignment. Also included is
the process for assessing impact of improvement efforts on other organizational systems. The Six Sigma
The Six Sigma Simulation for Employees Employees
Days: 2 Audience: All Employees
This hands-on, experiential workshop rapidly accelerates the awareness and knowledge of everyone in the organi-
zation about the strategic relevancy of Six Sigma, as well as the analytical frameworks, tools, templates and
improvement team activities that drive success. Participants are active learners in a simulated process improvement The Six Sigma
project and leave the session with a clear and vivid picture of how this methodology applies to their work and their
organization. Simulation for
The Six Sigma Simulation for Managers
Days: 2 Audience: All Managers
The focus of this hands-on, experiential simulation is the leadership required to ensure success of Six Sigma
improvement team projects. The emphasis is on the tools and methods for selecting the right projects, champi- Six Sigma Strategy
oning and sponsoring these projects in the organization and then guiding and supporting team improvement
activities that lead to sustainable gains. Handbook
Six Sigma Strategy Handbook
Audience: All Managers and Employees
Full engagement of everyone is critical to the success of any Six Sigma change initiative. People crave the knowledge
and ability to contribute. This customized Six Sigma handbook will communicate the strategy, goals, measures, Project Coaching
expectations and the basics of the Six Sigma methodology for every employee. A customized handbook for man-
agers to help guide the performance, coaching and governance process is also available.
Motorola University experts help your teams apply the tools and techniques taught in training to their real-time
This e-learning program will help you build a common Six Sigma framework throughout your organization.
The current global economy demands the best from your business.
Competition and financial pressure are intense — causing you to
do more with less. To succeed, your organization needs to make
“ We have a proud
tradition of quality
customer-focused decisions that lead to profitable results.
• How can you improve your customer focus?
• What efforts will reduce your cost of poor quality?
developing the Six Sigma • How are you streamlining your support processes?
process more than two • How can you increase production capacity?
Former Chief Executive Officer,
With our Six Sigma® methodology, Motorola helps you strategically
focus on these questions.
Motorola created the Six Sigma process in 1986 as a way to achieve
our goal of a hundred-fold improvement in quality within five
years. Our application of Six Sigma contributed to Motorola’s
winning the Malcolm Baldrige National Quality Award in 1988
and 2002. Since then, the impact of Six Sigma on Motorola business
performance has been dramatic and well documented. It has result-
The Six Sigma methodology
ed in savings of over $20 billion for our organization.
will create virtually defect-free
We have evolved Six Sigma beyond a manufacturing approach
processes capable of consistently for counting defects to a strategic methodology that applies to
delivering to your customers' all business functions. Today, Six Sigma is widely used by leading
requirements. organizations, like yours, to drive customer satisfaction, continuous
improvement, and cost reduction.
Six Sigma is a proven tool set for driving sustainable business
improvement. As a business improvement methodology, it focuses
your organization on:
• Customer requirements,
• Process alignment,
• Analytical rigor, and
• Timely execution.
The Return on Investment
(ROI) for Six Sigma projects
varies, but the typical range
is between 10:1 and 50:1.