6Sigma rev5


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6Sigma rev5

  1. 1. Motorola Six Sigma® Business Improvement Programs — for Breakthrough Performance and Sustainable Results! Our Six Sigma methodology is a proven tool set for driving sustainable business improvement.
  2. 2. Six Sigma® It’s all about Speed, Results, and Sustainability As the inventor of the Six Sigma methodology for business improvement, Motorola offers a variety of Six Sigma services to you through our corporate change agent, Motorola University. “ Things that matter most must never be at Motorola University extends the benefit of our Six Sigma experience to you, whatever the size or nature of your business. We implement our methodology with speed, results, and sustainability. the mercy of Motorola University offers: things that • Six Sigma implementation planning, workshops and consulting matter least. ” Goethe • Convenient open enrollment and Belt Certification programs • Cost-effective licensing ₍ Although commonly associated with manufacturing, Six Sigma can be applied to any business process in any industry. Our methodology has also proven successful for telecomm, utilities, financial services, and healthcare. Six Sigma Business Improvement Campaigns Our Six Sigma campaigns help organizations worldwide Align ₍ align, mobilize, accelerate, and govern business At the leadership level, Six Sigma connects your customer requirements to your business strategy improvement efforts. and core business processes. This produces relevant improvement targets, stretch goals, and appropriate measures. The purpose is to provide you with results that are sustainable, measurable, and aligned to your business goals. Govern We help you define leadership roles and responsibilities. We work with you to develop an infrastructure that drives your projects to completion. Mobilize Using the Six Sigma methodology, customer-focused improvement teams Accelerate move forward with clear charters, success criteria, and rigorous reviews. Your teams We provide structured receive just-in-time training and are education with real-time empowered to act. project work to quickly move your team from learning to doing.
  3. 3. Six Sigma® Results in Business Improvement Motorola's Business Improvement Programs provide the structure, tools, training, and support needed to implement Six Sigma successfully. Our approach: • Drives prioritization of the right projects, • Ensures that all improvement projects are integrated, and • Provides just-in-time training in relevant methodologies. Select from the following Six Sigma programs: Leadership Jumpstart Days: 2 Audience: Senior Management The purpose of this session is to align the Six Sigma Business Improvement Programs with your overall business strategies and goals. The result of the Jumpstart is a set of high-impact targets as well as the integration of Six Sigma Leadership Jumpstart improvement into the strategic plan. Six Sigma Leadership: Driving Organizational Change Days: 5 Audience: BB’s, GB’s, Managers Intensive hands-on workshop focuses on building the leadership skills that make Six Sigma work in the organization, with an emphasis on Creating Identity, Building Relationships and Coaching and Mentoring. Six Sigma Leadership Champion Training Days: 2-3 Audience: Managers Driving Organizational Change Your Six Sigma champions receive intensive training that prepares them for managing resources in a Six Sigma envi- ronment and conducting ongoing project reviews. Black Belt Training + Certification Days: 20 Audience: Project Team Leaders Black Belts are experts in applying statistical process control techniques to improvement opportunities and then leading the team to success. The program is four weeks over a four month time frame and is constructed upon the LEAN method- ology. As participants complete each segment of training, they will immediately apply the concepts and tools learned to Champion Training the projects you've identified. Master Black Belt Training + Certification Audience: Black Belts This program provides Master-level leadership skills that drive performance improvement while stimulating new ideas for process improvement, growth and change. Participants are fully prepared to drive the Six Sigma methodology from both a strategic and a tactical perspective within their organizations. The skill-building focus of this program includes strategic Black Belt Training thinking, coaching and mentoring, building relationships, leading change and becoming a strategic partner in the business. Master Black Belt Training Lean Green Belt Training + Certification Audience: Team Members Learn the proven tools and methods for analyzing, assessing and selecting the right opportunities to minimize cost and waste. Learn how to create a team charter that will ensure crisp execution and how to establish specific measures and met- rics that drive progress and success. Program includes an overview of the strategic and tactical components of Lean Six Sigma, as well as specific instruction in the tools of Lean Six Sigma, including Value Stream Mapping, Kaizen, 5-S, Mistake-Proofing, Level Loading, Kanban and Visual Management. Also includes instruction on Failure Modes and Effects Lean Green Belt Training Analysis, Comparative Methods, Correlation Analysis, SOV studies and SPC Control. Green Belt Training Green Belt Training + Certification Days: 5 Audience: Team Members Green Belt training cascades Six Sigma approaches and techniques throughout your organization. Green Belts receive training that covers a subset of the comprehensive Black Belt program and become immediate resources for contributing to and even leading improvement teams. Design for Six Sigma + Certification Design for Six Sigma Days: 5 Audience: Master Black Belts, Black Belts, Green Belts Design for Six Sigma (DFSS) is a methodology for driving breakthrough performance in a new product development. This program is structured around the DMADV model - a five phase model similar to the more traditional DMAIC model. DMADV is about “designing in” quality, cost savings and faster time-to-market.
  4. 4. Additional Six Sigma® in Results Total Customer Satisfaction Customized Solutions Open Enrollment Certification Programs Motorola provides specific processes, tools, and activities that are essential to ensuring Motorola University offers open enrollment programs at convenient the success and sustainability of Six Sigma in your organization. We can support your locations worldwide for individuals wanting to obtain Six Sigma Black leadership team in the critical areas of project selection, project review, and ongoing Belt or Green Belt certification. communication, and your Belts and teams in driving project success. You pick what Our programs are also offered at the customer site. you need. Additional Six Sigma programs: Yellow Belt Lean Workshop Days: 3 Audience: Green Belts, Team Leaders, Managers Yellow Belt Lean This workshop enables participants to lead their organizations in improving quality, reducing waste and reducing costs in any business process. In addition to learning the conceptual foundation of a Lean approach Workshop in business, participants will also learn specific analysis, measurement and improvement tools that can be applied immediately back in the workplace. Coaching and Mentoring Days: 2 Audience: BB’s, GB’s, Team Leaders, Managers Coaching and Participants leave this session with a clear understanding of the power of effective coaching on people and Mentoring teams, as well as an array of tools and techniques for providing coaching in Six Sigma organizations. This workshop also integrates a variety of techniques into the approach for learning about the coaching process, and provides a range of job aids and reference tools for participants to use and apply in their day-to-day job. JumpStart/Train-the-Trainer JumpStart/ Days: 2 Audience: BB’s, GB’s, Team Leaders, Managers This workshop is focused on the skills, tools and techniques used for leading sessions that examine and artic- Train-the-Trainer ulate the strategic priorities of the enterprise, and then aligning Six Sigma improvement projects with these priorities. Six Sigma tools and templates are used to envision strategic opportunities, identify threats, select high-potential projects and then define these projects to verify significance and alignment. Also included is the process for assessing impact of improvement efforts on other organizational systems. The Six Sigma Simulation for The Six Sigma Simulation for Employees Employees Days: 2 Audience: All Employees This hands-on, experiential workshop rapidly accelerates the awareness and knowledge of everyone in the organi- zation about the strategic relevancy of Six Sigma, as well as the analytical frameworks, tools, templates and improvement team activities that drive success. Participants are active learners in a simulated process improvement The Six Sigma project and leave the session with a clear and vivid picture of how this methodology applies to their work and their organization. Simulation for Managers The Six Sigma Simulation for Managers Days: 2 Audience: All Managers The focus of this hands-on, experiential simulation is the leadership required to ensure success of Six Sigma improvement team projects. The emphasis is on the tools and methods for selecting the right projects, champi- Six Sigma Strategy oning and sponsoring these projects in the organization and then guiding and supporting team improvement activities that lead to sustainable gains. Handbook Six Sigma Strategy Handbook Audience: All Managers and Employees Full engagement of everyone is critical to the success of any Six Sigma change initiative. People crave the knowledge and ability to contribute. This customized Six Sigma handbook will communicate the strategy, goals, measures, Project Coaching expectations and the basics of the Six Sigma methodology for every employee. A customized handbook for man- agers to help guide the performance, coaching and governance process is also available. Project Coaching Motorola University experts help your teams apply the tools and techniques taught in training to their real-time improvement projects. e-Foundations e-Foundations This e-learning program will help you build a common Six Sigma framework throughout your organization.
  5. 5. Six Sigma A Business Improvement Methodology That Works!!! The current global economy demands the best from your business. Competition and financial pressure are intense — causing you to do more with less. To succeed, your organization needs to make “ We have a proud tradition of quality improvement, including customer-focused decisions that lead to profitable results. • How can you improve your customer focus? • What efforts will reduce your cost of poor quality? developing the Six Sigma • How are you streamlining your support processes? process more than two • How can you increase production capacity? decades ago. ” Chris Galvin, Former Chief Executive Officer, Motorola With our Six Sigma® methodology, Motorola helps you strategically focus on these questions. Motorola created the Six Sigma process in 1986 as a way to achieve our goal of a hundred-fold improvement in quality within five years. Our application of Six Sigma contributed to Motorola’s winning the Malcolm Baldrige National Quality Award in 1988 and 2002. Since then, the impact of Six Sigma on Motorola business performance has been dramatic and well documented. It has result- The Six Sigma methodology ed in savings of over $20 billion for our organization. will create virtually defect-free We have evolved Six Sigma beyond a manufacturing approach processes capable of consistently for counting defects to a strategic methodology that applies to delivering to your customers' all business functions. Today, Six Sigma is widely used by leading requirements. organizations, like yours, to drive customer satisfaction, continuous improvement, and cost reduction. Six Sigma is a proven tool set for driving sustainable business improvement. As a business improvement methodology, it focuses your organization on: • Customer requirements, • Process alignment, • Analytical rigor, and • Timely execution. The Return on Investment (ROI) for Six Sigma projects varies, but the typical range is between 10:1 and 50:1.
  6. 6. Motorola Six Sigma® Business Improvement Programs — for Breakthrough Performance and Sustainable Results! For more information about our © 2008 Motorola University organization, visit us on the Internet at: All rights reserved. www.motorola.com/mu Six Sigma is a registered trademark and email: SixSigma@motorola.com service mark of Motorola, Inc. is a registered trademark of Motorola, Inc. You also can obtain information by calling Motorola and are registered 1-800-446-6744 (toll-free within the U.S.) or trademarks of Motorola, Inc. 1-847-576-1310 (from outside the U.S.)or E This publication is printed on recycled paper. 44-1793-564299 (within the U.K.).